- - Knowledge base
Groups
Interrail.eu
Eurail.com

Community
Get ready to travel
Eurail & Interrail Passes

Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

4,083 Topics
15,265 Replies

When you subscribe we will email you when there is a new topic in this category

4083 Topics

Newest first

Recently active Most replies Most views

CeeCee101

asked in Eurail & Interrail Passes

Mobile Pass Not Working, no way to get a ticket!

We arrived in Europe today. Our first trip is supposed to be tomorrow, august 29. The mobile app will NOT let us get a ticket by adding a journey! We add the journey but the app will NOT let us get the ticket with the QR code. We spent 45 minutes at SBB help desk in Zurich train station and the guy could not figure it out either. Ther is no phone number to call Eurail. What do we do??? Eurail email says they won’t respond for 7 days.

1 year ago

Sam RouquetteNew aboard

asked in Eurail & Interrail Passes

greek island pass: do we beed to travel with the physicak pass ?

Hi !my friend and I want to travel in Greece with the interrail Greek island boat pass. However we may not receive it before we leave. Do we need it or can we just book our boats before (which must be done even in possession of the physical pass) and just travel with our boats tickets ?thanks !

1 year ago

Jaystrucks2Keeps calm and carries on

asked in Eurail & Interrail Passes

How do you board a local train on a day your using one of your global pass days.

I understand that you must add a local train on a day that your using one of your global pass days but how does it get taken off your ticket? Is there a scanner at most stations that you use? Example I’m using my first day of my global pass to go from Berlin to Munich. First I want to use a local S line to get to Berlin HBF. I’ve added travel from Potsdamer Platz to Berlin HBF. It now shows on my first day ticket. It no longer shows the trip from Berlin to Munich.Thanks

1 year ago

FlorianNew aboard

asked in Eurail & Interrail Passes

children

Hi. Do you know how I can add the Passes of my kids to my trip in the appThx Florian

1 year ago

Jessika ChanmaneeFull steam ahead

asked in Eurail & Interrail Passes

Eurail Mobile pass Activation

Hello Guys,I’m having a problem about mobile pass cannot activating. I done all necessary steps but the message “Something went wrong” keeping displays. I have sent a error log to the apps support team but still waiting for the replay. My trip gonna start very soon on 30 Aug 2021 Anyone had experience about this issue before please help.Thank you

1 year ago

anita_zecicRight on track

asked in Eurail & Interrail Passes

System doesn't let me cancel the trip

Hi fellow travel friends!I’m trying to cancel my trip on the website but the system just tells me “You are not enabled to cancel your trip” without mentioning a reason. Can somebody help me, I’m in despair. Thank you guys in advance. Best regards

1 year ago

Jaystrucks2Keeps calm and carries on

asked in Eurail & Interrail Passes

Transfering global pass from one phone to another.

Greetings,Is there a simple way to transfer a global pass from one phone to another? Thanks

1 year ago

LuiNew aboard

asked in Eurail & Interrail Passes

phone turns off

my phone turnes off as soon as I click on show the ticket. I also deleted and added the trip again, but it didn’t help. what can I do??

1 year ago

yeshiRail rookie

asked in Eurail & Interrail Passes

Bill LandrumKeeps calm and carries on

asked in Eurail & Interrail Passes

Conditions apply

Researching whether to purchase a one country pass, and on some routes some trains say conditions apply (to a one country pass) while other trains do not. I assumed that meant that some routes took you through a different country, but that doesn’t seem to be the case in one route I’m researching (Venice to Vipiteno, Italy.) It says to check the travel info section for more details, but I can’t find that section.Any help?

1 year ago

Jaystrucks2Keeps calm and carries on

asked in Eurail & Interrail Passes

RE lines in Germany are they S Bahn or U Bahn

Are the RE lines like in Potsdamer Platz in Berlin, S Bahn or U Bahn?

1 year ago

Davy1979Full steam ahead

asked in Eurail & Interrail Passes

Mobile global pass ordered and payed but not received

Hello, Yesterday I ordered a mobile global pass, also payed it but I didn't receive it. How can we solve this?I also send an email to zendesk. Regards,Davy

1 year ago

Laurie RoffRight on track

asked in Eurail & Interrail Passes

Travel Days

If I do 2-3 journeys a day it’s only classed as 1 travel day, is that correct? Thank you

1 year ago

JSWA2Keeps calm and carries on

asked in Eurail & Interrail Passes

Ticket refund

I have until 1 September 2021 to obtain ticket refund for a trip which should have started 16/06/20. I have asked Interrail for the procedure but they cannot reply for 7 days due to demand which will take me past 1 September. Any advice please? John Anderson

1 year ago

EsmeeNachtegaalNew aboard

asked in Eurail & Interrail Passes

Greek island pass - Athens

Hello, I have a Greek islands pass for 4 days. I was wondering if it is possible to travel from Piraeus to Athens, since this is not a ferry?

1 year ago

Lukas.RybickiFull steam ahead

asked in Eurail & Interrail Passes

Lost Phone with mobile pass

Hello there,a friend of mine lost his phone and we would like to unregister his pass of the phone. Please unregister the 3 passes we bought on my account.Kind regards,Lukas

1 year ago

Lauren JansRail rookie

asked in Eurail & Interrail Passes

Question about traveling in 1 country

Hello, I have two questions and I hope someone can help me.Is it possible to travel to different city's in one country with the interrail global pass, without traveling to a different country? Like, travel to Point A in Italy to Point B in Italy? Or do you have to - for example- travel from Germany to Italy in one day with the pass?I will fly to another country en travel back to my own country by train, so I will start using the interrail ticket in a foreign country. Is that also possible? Thanks!

1 year ago

M.UsmanRail rookie

asked in Eurail & Interrail Passes

Global Pass Usage

Hi All,Can I use Eurail Pass on local trains?

1 year ago

Aaron FelcherRail rookie

asked in Eurail & Interrail Passes

Pass Activation - will the 2 months period begin when I activate my pass, or only when I start my first travel day?

I have a 10 days within 2 months pass. Will that 2 month period begin when I activate my pass, or only when I start my first travel day? Thanks!

5 months ago

RelaxedTravellerNew aboard

posted in Eurail & Interrail Passes

Reopen the Facebook group!

Good Morning, nice to see a Website for a community but why do you closed the Facebook Group?38k Members vs 1,4k Members.Answers in minutes or answers after some days Auto translation via facebook v s Copy and Paste and Google Translator Clonsing the Facebook Group ist crazy shit, its useless!!!! This website is full with bugs, I hate it!!!! It´s free to reopen the facebook group, please do it! I can´t understand you!!!

1 year ago

AseimelRail rookie

asked in Eurail & Interrail Passes

Can't use pass on the same device after reset

I had to reset my device and now I cannot setup my pass anymore even though it is the same device

1 year ago

Konrad HertzRail rookie

asked in Eurail & Interrail Passes

Transfer Interrail pass to another device

Hello.I am currently traveling with interrail and I am on an interrail mobile pass. Unfortunately, my phone broke today and I read that I have to contact the customer service to add my pass on another device. Can you help me with this problem? My email adress is jandavid.xxx.Would be nice to get an answer asap because I am planning to continue my travel the next days.Best regards,DavidModerator note: your email address has been partially deleted in your topic as we advise our members not to share personal information publicly.

1 year ago

Erik GuayanaNew aboard

asked in Eurail & Interrail Passes

Pase Movil

Puedo armar mi viaje antes de recibir el Movil Pass y trasladarlo a la aplicación una vez lo reciba?

1 year ago

Page 151 / 164

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself

Destinations visited (with CTRL you select several)

Favourite destination (with CTRL you select several)

Password *

I accept the Terms and Conditions and the Privacy Policy of Eurail and Interrail.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.