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HelloI am grateful for any help that can be given as we seem to have messed up with the interail pass. We have booked accommodation Saturday 19th in Annecy and we were hoping to travel from Narbonne to Annecy. (We live in Valencia but due to using one of our inbound journeys which we didn’t realise we have to drive to France to be able to use our pass so we can start at a different station if needed). We then have accommodation in Chamonix from 21st to 25th. we basically need to travel on the 19th August from somewhere close to the Spanish border to Annecy and then back to our starting point from Chamonix on the 25th. I have looked and cannot make reservations on any trains, any ideas on how to do this. We have 3 small children so a very long journey isn’t ideal but I appreciate we may just need to take what we can get at this point. Many thanks for any ideas
Hi all!I am 49 days out from my trip to Vienna where I and a group of friends will be taking the Eurail from Vienna to Munich, then returning from that trip to then go from Vienna to Budapest. We purchased the four-day rail pass which as I understand doesn’t preclude us from purchasing seat reservations. When browsing the train station timetables to purchase these seat reservations however, we are constantly encountering situations where the first half of the connection is unavailable but the second half is for purchasing and/or we are being required to purchase a separate ticket altogether for that section of the train. From my understanding, the Eurail pass was supposed to act as our ticket/pass that we then purchase seat reservations in addition to.Here are the train pathways we are required to have seat reservations for:(Returning) Oct 3 - 20:09 - 21:52 - NJ295 Munich to Salzburg HBF(Departing) Oct 6 - 6:40 - 9:19 - RE4637 Wien to Budapest-Kelenfoeld(Returning) Oct 6 - 20:35 - 20:4
I am travelling from Uk to Europe on 1st Sept and returning on 3rd October.I will use the outbound and inbound days on this trip.I may have days I have not used ,the pass that is valid till 30th October. Could I use 2 spare days to travel from Manchester to Aberdeen in mid October and for the return journey also before 30th October
I bought a ticket from brussels midi to London st Páncreas International, which required a seat reaervation.Do I need to activate a day of my Interrail Global Pass (10 days in 2 months) during that journey or is it enough with the train ticket and showing that I have an Int Global Pass?
Hello friends,I have a few questions. First I want to know whether this seven days in one month flexi pass represents the month by consecutive 30days from any starting date or this one month represent Jan, Feb. and so on, if anyone starts his journey on 29th September the will it last on 28th October or 30th September? I have bought one such pass and haven’t activated yet but have booked some paid reservations. I will activate it before our journey. will it be okay? Does one travel day mean 00:01 am to 11:59 pm on the same day? what’s the process of activation and how will it work? other than eurail is anything extra covered in eurail mobile pass?
Before starting my question, let me tell you that I’m from Korea, and this is my first time to use Eurail pass, so there could be some problems with my English and informations of Eurail pass. I am planning a trip to Wool from West Ealing at October 21 with my Eurail pass,and the train from Waterloo to Wool shows like this. “You're ready to boardYou can buy a seat reservation if you like but it's not required.Not available from Eurail.comThis seat reservation can’t be booked on our website. Check 'More information' for other ways to book.” Does that mean I can take a train to Wool from Waterloo without any problem using my pass?It’s just that I can’t reserve a seat with it, right?And if I can take the train with my pass, Can I just sit at any vacant seat? I tried to reserve a seat in National Rail, and in Trainline, just to make sure my seat.I could reserve a seat in there, but it starts with about 78£. I didn’t know tickets would be that expensive.So, if I am able to take a train wit
Hi everyone, I’m new to Eurail and haven’t used the app before either.We are two very confused travelers and I’d love any help and input! Please disregard my naivety with some of this.My questions are: We bought two 1st class 10 day passes. We have both downloaded the Railplanner app. I have created a Journey called Europe 2023 within which I am going to add the trips to and then duplicate it over to my partners pass on his Railplanner app. My questions are: When searching in Railplanner app this seems to be searching for 1 traveler only but we want to reserve seats for two. When I click to reserve seats it directs me to the Eural website where I can input for 2x travelers. Is this correct? Should I be adding the trip to Railplanner which only seems to be myself, and then reserving the seats for 2x travellers? When reserving seats, as we have the 1st class tickets, is there no option to choose seats? So, we have a spot reserved but cannot choose where we are sitting? If I go ahead and
The Intterail app explains that a supplement is required and that it is included in reservation. But when I go to make reservation there is no option to add supplement (unless I am missing something) and the reservation amount is not enough to include supplement. So is it really an option to pay the supplement through the app? And if not what is the best way to do this?
Dear Sir/Madam,I hope this email finds you well. I recently purchased a train ticket from Zagreb Glavni Kol. to Villach HBF for €6.00. I received a payment confirmation email on July 30th. In that email, it was mentioned that my reservation for this train would be sent by mail. However, I have not received any email regarding my reservation yet.Could you please provide me with an update on the status of my reservation? I would greatly appreciate your assistance in resolving this matter.Thank you for your attention and I look forward to your prompt response.Kind regards,Nienke
Hey! :) I will be travelling to Finland in september but I was wondering if the Interrail App shows the departure time of trains there in MEZ or in MEZ +1 (finnish local time). I couldn‘t find anything about it on the internet so maybe someone here knows?It is important for my journey because I have another train in sweden which i have to catch (but that wouldn‘t work depending on the time if it would not be in MEZ).I appreciate your help!
Hi,We will be flying into Milano arriving at 11:00 AM. My hope is that we can take a train to Tirano in time to Get on the Berina Express to St. Moritz. Is this possible? Some sites show the last train out at 15:54, others show a 17:40 available. Our travel date is October 6th.So confusing for an American to understand train travel… I wish we had a better train network in the United States!
I’ve attempted to request a refund on both the app and the laptop. My pass is NOT activated. I have NOT began a travel day. I have a Plus ticket, so I’m entitled to a full refund. I sent the following email to support “I am entirely unable to request a refund for my pass. My pass has NOT been activated for a travel date, and I already deactivated it and deleted it from the "My Passes" section on the mobile app. I also tried requesting reimbursement for my laptop. This is incredibly frustrating since I followed all the guidelines and I'm entitled to 100% of the refund (for having a Plus pass). Please help me fix this ASAP.” and it automatically marked it as solved, but their little tutorial simply does not work on my phone or laptop. “The account holder is to request the refund by following the below steps:-Log into your account. Go to 'Pass details' and then to 'Refunds and exchanges'.-Select the Pass you wish to request a refund for. -Please provide a reason for your refund request.-
Hallo, liebes Eurail-team! Ich hoffe, ihr könnt uns weiterhelfen! Unsere Tochter fährt morgen früh mit ihrer Freundin von Neapel über Mailand nach Zürich, um von dort weiter nach Leer, Ostfr. zu fahren. Die Reise ist gebucht mit allen notwendigen Reservierungen. Jetzt haben wir die Info, dass es Probleme auf der Strecke sowohl über den Brenner als auch dzrch den Gotthard-Tunnel gibt. Was könnt ihr uns raten?Viele Grüße
What do people from Northern Ireland with an Irish passport put their country of residence as when buying a pass?
I am from Northern Ireland, have an Irish passport, and currently live in Scotland. I want access to an interrail pass as my passport says that I am Irish and therefore from Europe. What do I out as my country of residence when buying an interrail pass?
Hi hoping for your help again! We have been unable to book a reservation from Barcelona through to marseille tomorrow. We tried at a station in Spain and on the Eurail app. We are happy to take the non reservation route but just need advice re Cerbere the tenge doesn’t show it stops there but the Eurail app says change there but have to use public transport. So a little confused. Any advice for the journey Barcelona to Marseille tomorrow would be very appreciated. ( we have to go to marseille as our train to Paris is booked from there) thanks 😊
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