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Jennifer DeRenzisNew aboard

asked in Eurail & Interrail Passes

Italy

Hi,I am trying to book a seat reservation for italy from florence to rome and we have a eurail pass, i see the reservation, added it to pay and then it wont go through, says not available anymore check another connection

1 year ago

Bharat HegdeRight on track

asked in Train connections & reservations

Not able to book ticket between Zurich and Paris

Hello,I have bought a Eurail global pass and I am trying to make reservation between Zurich and Paris for 12th May 2023. The website is not allowing to reserve for any direct train. It is throwing error “One of the legs of your journey could not be booked” and I am trying book a direct high speed train between Zurich to Paris. How to solve this ? My travel is in next 3 weeks.

1 year ago

Abdelrahman AhmedKeeps calm and carries on

posted in Travelling by train

seat reservation

I was trying to book a seat reservation throw the eurial app for the train from Paris to Amsterdam but I couldn't find any availabilitythen I went throw a website called b _ Europe and booked a seat reservation for a train belongs to thalys And sadly I found our that I booked 15 May instead of 14 May 15 minutes latee When I tried to edit the date it will coaste 264$ And in the euro app I couldn't cancel the trip they said that means that I used 1 travel dayAnd I really don't know what to do

1 year ago

Anton MartinRight on track

posted in Eurail & Interrail Passes

No ticket email

I purchased a rail pass yesterday but never got the email so I can’t book any seat reservations. I’ve emailled support but they say 2 days before I can expect a response.I’m freaking out because some of the trains I need to book are already showing sold out in some time slots. Is there any way I can contact someone from the company?

1 year ago

Julie09Rail rookie

asked in Eurail & Interrail Passes

Global Pass- inbound/ outbound

Hello everybody!I bought an interrail global pass (4 days in one month) and used already two days with outbound and inbound journey. Is it possible to use the other two days for another trip if I do not start my journey in my country of residence?Is there someone who can help me please!?Julie

1 year ago

Sanne Van RenesseRail rookie

asked in Train connections & reservations

Will Istanbul - Sofia sell out in May?

Hi everyone! I want to travel from Istanbul to Sofia May 31st. I arrive in Istanbul the day before. Will that be in time to buy a seat?Thanks!

1 year ago

JaNiina63Rail rookie

asked in Eurail & Interrail Passes

Outbound was counted twice (as Out- and Inbound) although it was a one-way journey to get out but overnight

Hey there!I traveled from Berlin to Barcelona using two travel days. I started with an swiss over-night train from Berlin to Karlsruhe. From there I took a french TGV to Paris. It was counted as two travel days which I planned with.BUT: Also they counted both of my outbound and inbound travels which doesn’t make sense to me due to the fact, I was traveling non-stop from Berlin to Barcelona.How can I fix it? (As no one of support team seems to be reachable and I want to use my inbound travel soon).Many thanks for any advice!Nina

1 year ago

nellieb1yRight on track

asked in Eurail & Interrail Passes

maryerathRail rookie

asked in Train connections & reservations

France Trains and Eurail Pass reservations

Hi I have been trying for a month to reserve a train from France Gare de Lyon to Milano Central. There are trains on the list and every time I put the reservations in my cart then click to proceed to payment I get an error message. I started trying 90 days in advance so I assumed it was all of the protests and such stopping trains from France being booked. I am still getting the error message. Do my Eurail passes not cover an international train from France to Milan, could that be the issue? I have tried different computers, different websites and I am still not able to reserve a seat on a train that says seat reservations are required. I would so appreciate anyone’s help to try to resolve this.

1 year ago

Liv02Rail rookie

asked in Train connections & reservations

Two passes at the same time - Seat reservation not possible

HelloI have an Interrail Pass that expires on 3 May. However, my journey back home is on the 4th of May. It is cheaper for me to buy another pass for 4 days in a month than a normal standard ticket. It concerns the journey from London St. Pancras to Zurich. I need 2 seat reservations for London - Paris (Eurostar) and Paris - Zurich (TGV).I would like to book these now. However, as 4 May is outside my 1st pass, I get an error message. However, I have bought the 2nd pass and have also activated it.Waiting until the first pass expires on 3 May is not an option, as seat reservations should be made as early as possible....Can anyone help me? Thank you very much!

1 year ago

Dickb3Right on track

asked in Train connections & reservations

London Euston to Holyhead

I have booked the Irish Ferries sailing to Dublin tomorrow at 14.10. The 9am train from Euston doesn't get in to Holyhead until 14.18 according to the Interrail and DB websites. Seat 61 advises that the train from Euston gets in at 12 50. I know there can be issues with the timetable on the Interrail site .Anyone know what's the option are as getting an earlier train has some short transfers. There is a bus trip as part of the route from Rhyl in any option I look at . Many thanks.

1 year ago

Aodzuka

asked in Eurail & Interrail Passes

Eurail Italy pass - Random seat?

I already booked seat for 2 pax, and i’ve randomly got seat number 8C and 9C. However, i prefer seat in the same row such as 8C and 8D. How can I do?

1 year ago

Anton MartinRight on track

asked in Eurail & Interrail Passes

I didn't get the confirmation email, so I can't make reservations

1 year ago

Lauren SampsonNew aboard

asked in Eurail & Interrail Passes

Can I change phones before I leave? Pass Added, no Trips Connected

Can I change cell phones before I leave? My Pass is Added, no trips connected

1 year ago

Rachel.2012New aboard

asked in Eurail & Interrail Passes

help purchasing a Greek island pass

Hey community…I was wondering if anyone has tried to purchase a Greek Island pass in the past couple days and been unable to? Every time I try to add it to my cart I get a messaging telling me that this pass can’t be added to my cart because its not possible to buy a mobile pass and a paper pass together at the moment. to continue, check out with the passes in my cart first then come back and buy this pass separately. Thing is, I don’t have anything in my cart - yep its empty!!

1 year ago

sanneleoRail rookie

asked in Eurail & Interrail Passes

Mobile pass deleted from app

I’m currently travelling and been using the eurail app with Mobile pass for the last 2,5 weeks. today my mobile pass suddenly disappeared from the app. My trip was still there but the pass isn’t anymore. I tried to re add the pass, but now it is not connected to my trip anymore. It says I used both my inbound and outbound on the pass, I think because I already put my travel home (tomorrow and Saturday) in the first planned trip.I tried to re install the app, but this didn’t make a difference.What can I do to be able to use my pass and the inbound that I need soon? Hopefully someone knows can help me, because I need to be able to use it by tomorrow morning.best regards, Sanne

1 year ago

Sue WoodsRail rookie

asked in Eurail & Interrail Passes

How to book Lake Brienz ferry

Hi,How do you book the Lake Brienz ferry on the Eurail app?

1 year ago

joshkathyNew aboard

asked in Eurail & Interrail Passes

Can you create a ticket retroactively?

My student son was traveling today from Freiburg-Bruges and forgot to activate his travel day/ticket on his eurailpass (although he saved it to his planner). Throughout the entire journey, he was never asked to scan his ticket. He missed one of his connections making it impossible to reach Bruges till several hours after midnight so he quickly changed his plans, decided to stay on his current train and spend the night in Amsterdam, continuing his journey tomorrow. When he went to leave the train station in Amsterdam he needed to scan a ticket to depart, but when he went to activate it on his eurailpass, the app wouldn’t allow it since it was after midnight. So he joined a line of people that weren’t scanning their tickets and now he is worried about not only being fined for this (50 + 15 euros) but being required to buy a ticket. He is returning to the train station tomorrow to continue his journey and straighten things out, but what I want to know is will the folks at the train statio

1 year ago

qasim537Rail rookie

asked in Eurail & Interrail Passes

Travel Days for Global Pass Purchase

Hi All, I am planning to visit Europe in summer and looking to purchase a Global pass. The problem which I am having is to understand the travel days. The pass which I choose was 5 days in 1 month. My itinerary is given below: I arrive to Rome via international flight on 22nd June Rome to Milan -----25 JuneStay will remain in Milan for 3 nights and will visit Venice in betweenMilan to Venice -----27 JuneVenice to Milan------27JuneMilan to Zurich------28th JuneZurich to Paris-------1st JulyParis to London------4th JulyFlight back to home on 7th July Now if you look at it there are 5 destinations which I am visiting and Venice is the one which I will be covering in 1 day and will be back to Milan. When I enter these details in Eurail planner, it shows me 6 days of travel and recommends 7 days in 1 month pass. I am confused because as per the information about the travel day, you can travel as many trains as you want after midnight to before next midnight and it will count as 1 day. Pleas

1 year ago

Ulrich Van LoyenRight on track

asked in Eurail & Interrail Passes

I did not receive my pass

I ordered two interrail passes - one for me, one for my child - but we do not receive any confirmation mail. According to the order overview and the “invoice” it is paid, but I am still waiting for the email with my pass. The chat bot is also not really helpful. We wanted to travel tomorrow and I have already booked seats. The only notification on the upper part of the order is: components.orderState. Does anybody knows what this means?

1 year ago

ChandleryRail rookie

posted in Travelling by train

Train Travel in Albania. N Macedonia, Serbia

April 23. VERY frustrating, no trains operate currently in Albania and N Macedonia. Am hoping against hope that one route from.Podgorica in Montenegro to Belgrade might be operative so will.enquire this weekend when we get there Message from me- forget trains, plan your route by bus. Plenty of those but largely demands on the spot sorting out, and finding where to buy tickets and the location of the bus station not obvious.

1 year ago

Joanne WindsorNew aboard

asked in Eurail & Interrail Passes

Trains in Eruope

Hi! Im traveling from Canada - Can we use the Global Train pass to travel within the cities? or just to outside towns and other cities? what pass would I need to take busses and trains within city limits?

1 year ago

gerardschultenordholtRail rookie

asked in Train connections & reservations

Refund seat reservations in case of strike

How can I get a refund form Deutsche Bahn for my seat reservations. ( due to a strike the train doesn't run). Deutsche Bahn says I can refund the seat reservations, but I got them through interrail, and the refund page of interrail says DB doesn't refund them .

1 year ago

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