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RachelvolNew aboard

asked in Eurail & Interrail Passes

Using same device & app with one Eurail & one Interrail pass

Hi there,I am Swiss but have been living in Australia for over 4 years on a temporary student visa. I do not have any government issued proof of residency in Australia, so I will need to use an Interrail pass.My partner is Australian, and will need an Eurail pass.Just wondering if I can use an Interrail AND an Eurail pass within the same app, on the same device? Or does the Rail Planner only allow you to add passes of the same category (Eurail OR Interrail)?Let me know!

1 year ago

Rob CoadNew aboard

asked in Train connections & reservations

Why am I only finding overnight trains to reserve in Italy

I've tried booking reservations from Venice to Milan on June 15th. The only time thar comes up is an overnight train that takes almost 20 hours. I can find plenty of trains available on the rail planner app but when I try to reserve them on eurails site only one night train comes uk

1 year ago

yeajinshinNew aboard

asked in Eurail & Interrail Passes

I bought a mobile pass and registered it with an app, but I can't find the barcode.

1 year ago

yeajinshinNew aboard

asked in Eurail & Interrail Passes

I want to know how to change the travel start date on the Eurail mobile app.

I want to know how to change the travel start date on the Eurail mobile app.I accidentally registered the first day of my trip as March 27th, but I want to change it to April 25th, but there is no button to cancel the schedule.I'd like to change my itinerary. How can I change it?

1 year ago

nonunonuNew aboard

asked in Eurail & Interrail Passes

Can I shorten/exchange my pass for free with PLUS?

I am intending to get the 3 month eurail pass. However, I was wondering whether to add "Plus". It states in the terms and conditions that "If your travel plans change you can request an exchange for free. Simply order a new Pass that fits your new needs and contact our customer service to request the refund of your old Pass." Does this mean that, if I were to cut short my trip, and only travel for 2 months, am I able to travel, and then request for an exchange to a 2 months pass, even though I am halfway through my trip?

1 year ago

AmrutaBNew aboard

asked in Eurail & Interrail Passes

Mobile pass purchase link is not coming, it is getting redirected to global pass

Hello, I want to purchase 2 mobile passes however there is no link on mobile pass page to purchase it.. There is one option to purchase pass which is redirecting to global pass. Can you please help. Thanks, AB

1 year ago

oklwtNew aboard

asked in Train connections & reservations

Can someone please confirm if Spain reservations can only be made being in Spain?

Please help

1 year ago

MatildaNew aboard

asked in Eurail & Interrail Passes

Buy interail pass with expired passport

Hi, I’m planning on buying an interrail mobile pass. My passport has expired and I will not be able to get a new one until June. My questions is: is it possible to buy a mobile pass with the expired passport number and change the passport number on the interrail pass later on? I would likt to buy the interrail pass now rather than later since there is a discount now and I also need the interail pass number to be able to make seat reservations.

1 year ago

MiketravelsNew aboard

asked in Eurail & Interrail Passes

Travel through country of residence without visiting it

Hello,I am courrently planning my interrail trip, but I’ve got I problem.I want to travel from Rotterdam to Copenhagen, but the problem is that i have to travel through germany, which is my Country of residence. Therefore I need to use one of my out/inbound tickets or is there any other possibility? Because I don’t want to use my in/outbound ticket for a trip where I don’t even visit my country.Thank you for your replies.

1 year ago

cirko54New aboard

asked in Train connections & reservations

Reservation for private compartement for Intercité de Nuit (SNCF)

Hello, we just bought interrail passes for France and wanted to make a reservation through the Interrail reservation system for a night train to Toulouse. On the SNCF Connect website, there was the possibility to choose having a private compartment for an extra 45€, which is not available on the Interrail reservation site. So is it impossible to book a private compartment as an upgrade with an interrail pass?

1 year ago

jose_phine.rRight on track

asked in Eurail & Interrail Passes

Global Pass changing date

Hi!If I buy the global paper pass I have to chose the starting date of my trip. I have several questions concerning this fact:1. If it happens that I can't travel during the time I chose, is it possible to change the date or change the ticket?2. Do I have to leave my country on the starting day of the Ticket or can I leave a few days later?3. If I chose the 10 days in 2 months ticket do I have to be back in my home country on the exact day two months after leaving or can I come back earlier?

1 year ago

Jacquie PenroseNew aboard

asked in Eurail & Interrail Passes

Purchasing a Pass - my country of residence, United Kingdom, is not listed on the booking form

I cannot complete my purchase as my country of residence, United Kingdom, is not listed on the booking form

1 year ago

Alexandru_SOSNew aboard

asked in Eurail & Interrail Passes

Are trains TGV 9594 and ICE 9597 included in pass?

On online booking reservation I have checked only trains included in network and those two trains are.If I search them on mobline app, I am not able to find them.

1 year ago

ReneMNew aboard

asked in Eurail & Interrail Passes

Edit trip in Railplanner app

I have a question about the Electronic Global Pass. I travelled last month with my global pass.In the Railplanner App you can enter a trip for the pass. The trip will be on the ticket. The ticket inspector will scan the barcode on your ticket and will check if the train you are on has been added to your ticket. Now i have te following situation. I made a trip from Munster (Germany) via Munich to Innsbruck (Austria). I had it in one trip.The problem was with the train from Munster to Munich which ends (because of a delay) in Stuttgart (next stops where cancelled). In Stuttgart i had to take another train. The problem is i couldn’t change the trip (only delete it). And i also couldn’t add another trip from Stuttgart to Munich to my Pass. I don’t know the error but i think it was something like an overlapping trip can not be added.I know deleted de complete trip and added new trips (the previous trains en the new trains).Did i something wrong ? I think it must be possible to change a

1 year ago

Laura Michele ZemanNew aboard

asked in Train connections & reservations

I can't make reservations for high speed trains from Rome to Venice on 6/30/22

I am trying to use the reservation tool on the eurail website. I am not able to make a reservation for any high speed train from Rome to Italy on 6/30/22. There is only one option that shows up which is an overnight local train with a transfer.

1 year ago

Chuck ReedyNew aboard

asked in Eurail & Interrail Passes

The App does not accept my ID number

I purchased two 2 Day First Class Eurail Passes….I am trying to schedule a trip and Rail Planner App will not accept my ID number…..please help...Thanks!

1 year ago

shawshank_02Right on track

asked in Train connections & reservations

Spain routes not on app

I am planning to go through Spain on an Interail trip however the rail planner app is not very helpful. Almost any trip that I enter in Spain does not appear.

1 year ago

Villo SigurdssonNew aboard

posted in Eurail & Interrail Passes

Our interrail account shows that our trip has already started. How can this happen and how can we change to the dates we wish to use?

Vi are planning to travel to Spain on 15.10.2021 til 15.11.2021.We have bought 7 days travel in one month.But our interrail acount shows that our trip has already startet 1.10.2021 and ends 30.10.2021!How can this happen and how can we change to the dates we wish to use?Thank you for your support.The name of our trip is FC Prostata.GreetingsVillo

1 year ago

Gerald Rada NonesNew aboard

asked in Eurail & Interrail Passes

Do multiple train rides count for 1 travel day?

Hi, me and my wife are planning to go to Europe this May. If for example I bought a 5 day Eurail Global Pass for a month and I went to London from Paris using eurostar in the morning and went back to Paris from London in late afternoon, would that only count for 1 day? Meaning I still have 4 day eurail pass left? Thank you.

1 year ago

Simon JensenNew aboard

asked in Eurail & Interrail Passes

Interrail Pass: how to find out when the tickets is available from?

Hey guys, I’ve booked two Interrail passes through Interrail EU website. I’m not able to find the dates anywhere for when our tickets is available. Do you guys probably know how to find out when the tickets is available from? Much appreciated!Best regards, Simon

1 year ago

Palle DamNew aboard

asked in Eurail & Interrail Passes

Interrail ID in Sweden

I just bought an Interrail Global Pass for use in Sweden this summer.To activate the pass in the Rail Planner app I need to enter my passport or ID number. Can I use my drivers license number instead of passport number? I don’t have a national ID card (These are not issued in Denmark)Citizen from the Nordic countries are allowed to travel within these countries without having a passport. But we need to have some other kind of picture ID (like a drivers license).I don’t want to bring my passport if it is’t nessesary. The reason is that I will go on a hiking trip and don’t want to risk my passport gets wet or otherwise damaged. A drives license (plastic card) is more durable. Palle Dam, Denmark

1 year ago

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