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11740 Topics

C
chickensoup4everRight on track
asked in Eurail & Interrail Passes

How is the monthly pass validity calculated?

Hi all, Quick question - if I have the monthly pass, and I start on July 10. Does it expire Aug 9 23:59? Or do you have to count 30 days, which would mean Aug 8 23:59? Thanks for the answer! Cheers.

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Railly clever
1 year ago
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philipandcaroRail rookie
asked in Eurail & Interrail Passes

Travelling by car in the middle. Does the Interrail trip has to be continuous or is it okay?

I am travelling from the UK through France, then meeting friends who will drive me to Italy in a car.  I then want to continue Eurail in Italy. So my question is….. does the trip need to be “continuous” by train between destinations for the pass to work, or can I break the destinations by car?  Thanks 

1
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Railly clever
1 year ago
E
EleniAvRight on track
asked in Train connections & reservations

Should I buy the pass before making reservations?

Hi, I’m new to the community! I’m planning to purchase a 15 day straight interrail pass. Should I buy the pass before I start making train reservations?

7
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Railly clever
1 year ago
Merja T
Merja TRight on track
asked in Eurail & Interrail Passes

Giving a pass to someone in the same family

Hi, can a youth pass be given to another member of the same family and if so, how can this be done? 

1
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Railly clever
1 year ago
S
SgouNew aboard
asked in Eurail & Interrail Passes

Erreur date naissance

Bonjour, j’ai fait une erreur dans la date de naissance inscrite sur 1 pass mobile, comment puis-je la modifier?

1
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Railly clever
1 year ago
B
benj74New aboard
asked in Train connections & reservations

Réservation place billet papier

Je voyage cet été avec ma compagne en Novège. J'ai planifié tout le périple. Or, impossible de réserver des places. Après les avoir mis dans le panier, il est indiqué que j'ai des e-billets selon les trajets et des billets papiers sur les autres.Un message d'erreur m'indique :"Votre commande comporte un ou plusieurs billets papier. Selon nos calculs, votre commande n’arriverait pas à temps. Veuillez faire envoyer vos réservations à une autre adresse ou à votre hôtel en Europe. Vous pouvez également réserver directement dans une gare européenne."​Puis-je faire la réservation sur une borne à la SNCF ou plutôt à un guichet de la SNCF en France ? Car une fois sur place, il est possible qu'il n'y ait plus de place.Merci pour vos solutions.

1
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Railly clever
1 year ago
T
Tom1234New aboard
asked in Train connections & reservations

TGV Prices unavailable

Me and my friends were planning a trip to france(30th, July).We have the Global Interail pass and the only thing we need is a reseration on the TGV.The problem is that every train during the 28th and 30th July, has this:“Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.”We also went to a side “https://travel.b-europe.com/Eurail-GE/en/booking-tgv”, but when we tried booking and entering our pass number, which was an option, it said“You have entered an invalid passholder number”. Our pass numbers are right! What can we do to get a seat reservation? lg Tom

3
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Railly clever
1 year ago
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eduardo silveiraRail rookie
asked in Train connections & reservations

Travel in weelchair; what precautions should I take and are trains/platforms accessible?

I'm traveling between denmark, Norway and Sweden, and I'm in a wheelchair.I would like to know if I should take any precautions before each trip, or if the trains and platforms are wheelchair accessible.And if, buying in first class, I have a place to store the electric wheelchair, which is foldable

4
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Railly clever
1 year ago
K
KKDKNew aboard
asked in Train connections & reservations

Prices Unavailable - Can I still reserve?

Hi, I am trying to book seat reservations for 2 different routes, but both routes give me this message:Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.We are trying to go from Rotterdam to Paris and Interlaken to Cinque Terre on two separate days.I’ve tried looking on the other booking websites (under “more information”) and can’t get reservations there either. One option it said was to buy a seat reservation at a main station in Europe. What are the chances there will be a seat reservation available when booking at a main station? Also, what is considered a main station in Europe? Thank you!

1
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Railly clever
1 year ago
Anna Höglund
Anna HöglundRail rookie
asked in Train connections & reservations

Sold out connection; Copenhagen - Hamburg. It recently changed from not required to required

Hi! My friend and I was planning to travel from Gothenburg C to Wien at 8.40 am tomorrow, we've already made a reservation for the connection between Hamburg and Wien which was compulsory at the time. Now we see that we also have to make a reservation between our connection from Copenhagen to Hamburg which WASN'T a the time time we made our first reservation and now that connection is fully booked. Do you have any possible solutions so that we don't miss our connecting train to Wien? Best regards

6
Nicolas Braga
1 year ago
Quentin Sacha
Quentin SachaNew aboard
asked in Train connections & reservations

Booking tickets or only seats when required?

Hello there.Maybe a silly question but with a pass, do I still need to book tickets with the reservation system? Or is it only when booking a seat is required?  Normally, if a trip is showed on my online pass without seats to be booked, I can take the train, right?Thank you for your confirmation.Best,Quentin

1
S
Full steam ahead
1 year ago
Lau Meester
Lau MeesterNew aboard
asked in Eurail & Interrail Passes

Need reactivation code after reset phone (already logged in on other devices)

Travelling in two days!!I had to reset my phone, now I get the error message: already logged in on another device. And cannot activate my mobile pass.xxxx@gmail.comThanksModerator note: personal information has been removed for privacy reasons

2
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Railly clever
1 year ago
Gijs Janssen
Gijs JanssenRail rookie
asked in Eurail & Interrail Passes

Validity Period is set for Jul 8, but I want to travel Jul 7.

Hi there!I purchased an Interrail Global pass for 2 months. The app states a Validity Period  of“8 Jul - 7 Sept. I did not choose this myself. Seems to happen automatically. I however would like to make my first travel day 7 Jul. At the moment, I cannot activate the journey for 7 Jul. The app says that I do not have travel days left. Does anyone know how I can start travelling on Jul 7? Please note that my country of residence is NL, but I will make my first journey from DE to NL.I added some screenshots to clarify. 

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Gijs Janssen
1 year ago
Riding Bicycles
Riding BicyclesNew aboard
asked in Eurail & Interrail Passes

Confused as to which ticket and when it starts to be valid.

Hi I live in England which pass do I buy as I am confused if we are still classed as a European citizen?  And can purchase a global pass.Also i If I can get a global pass does it allow me to travel to London to get the train to France or is the pass only valid from the departing train station to the next country? Eg it is only valid from london to Paris and not getting to london.  Cheers

2
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Railly clever
1 year ago
Tarun Kumar
Tarun KumarRail rookie
asked in Eurail & Interrail Passes

Invalid Pass cover number

Hi, I haven’t got a pass cover number and issuer details when I bought eurail pass from an external vendor. When I contacted the eurail support care over mail they gave me a number but it says invalid. Can anyone help with how to proceed further ?

3
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Railly clever
1 year ago
julianxmrls
julianxmrlsNew aboard
asked in Eurail & Interrail Passes

Multiple train rides within home country possible?

I’m travelling from Germany to Italy in September and I am unsure about the train ride leaving Germany. I heard that you can only use one train ride to exit your home country (Germany) and one train ride to enter your home country (Germany). For example I found a train connection from my hometown to Hamburg to Munich to Vienna, which makes a total of 3 train rides within my home country, is that possible with the gobal pass oder do i need to for example book a separat ticket to Hamburg and take a train from Hamburg to Zurich? 

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Full steam ahead
1 year ago
jacki.de.ripper
jacki.de.ripperRail rookie
asked in Train connections & reservations

Eurostar seat reservation Brussels to London. Not able to because of my home country?

Hey guys!In July I want to travel from East Germany to London with the global pass.I just wanted to reserve a seat in the Eurostar and in the process stumbled upon the travel conditions, which are: “"Traveler must be in possession of a valid Interrail Global Pass or Eurail Global Pass, which covers at least the country of departure and arrival. The fare is valid for a traveler in possession of an Interrail Global Pass or Eurail Global Pass, if part of the Eurostar journey takes place in the traveler's country of residence. Only holders of a 1st class pass are allowed to travel in 1st class Standard Premier.". Does the highlighted part mean, that I am not allowed to use the Eurostar with my ticket, because I’m from Germany? I really don’t get it, because for me that makes no sense AT ALL. There is no Eurostar journey which takes place in germany, so I don’t have another option, I need to take this one from Belgium. I am sooooo confused :D Thankful for any help! (For reference: I start m

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M
Full steam ahead
1 year ago
E
ecgz88Right on track
asked in Train connections & reservations

Which website I should use to check reservation availability before buy the pass?

Hi, I haven't buy my euro pass yet, just want to ask for the July 22nd LONDON-AMSTERDAM, I check Rail Planner APP they will show $35 or $50,  Does that mean for that day every train have availability to reserve the seat? or it doesn’t mean anything?I check https://www.b-europe.com/EN/Booking/Pass#TravelWish they show up no train is available to reserve the seats for July 22nd, only 24th. so I got confusing which one is true?I tried to search https://www.b-europe.com but can’t find Cologne/Berlin…..should I try another website?Which website I should use to check reservation availability before buy the pass?Thank you!

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M
Full steam ahead
1 year ago
ben goldberg
ben goldbergNew aboard
asked in Eurail & Interrail Passes

Pass Cover Number for Digital Passes

I’ve submitted emails already through the proper channels, but it seems as though many have found received faster responses through the moderators on this forum.   In order to book a ticket at a discounted rate for a seat that is otherwise unavailable on eurail, I’m asked to provide a pass cover letter number, which is not provided to digital passes.  If anyone is able to assist, I will be traveling to France on Sunday!

1
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Railly clever
1 year ago
Sacha Trimarchi
Sacha TrimarchiNew aboard
asked in Train connections & reservations

Pass Cover Number

I’m hoping someone can help.Im in need of a paper pass cover - it’s an emergency as we weren’t notified we may need one to make bookings. We are trying to get from Paris to Nice on the 6th of July but aren’t able to make any online reservations.please help! 

1
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Railly clever
1 year ago
C
CharlesMNew aboard
asked in Eurail & Interrail Passes

Pass Cover Number required

Like many another, I need the Pass Cover Number to make an urgent reservation using the travel.b-europe.com website using my Interrail Pass.  (I only have the mobile pass at present, and this is insufficient to make the reservation.)  I note that it has been suggested that I can contact SNCF directly by telephone, but the telephone lines have shut down as I write this on a Friday evening.  Can anyone suggest what I should do?

1
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Railly clever
1 year ago
BHinsen
BHinsenNew aboard
asked in Eurail & Interrail Passes

2 days remaining but we are covid positive

Hi my son and I used 2 of our 4 days but we resulted covid positive in Rotterdam. Now we are waiting to recover to go back home. We can’t stay longer our airline tickets are not modifiable and I need to go back to my work. Is there any chance to get an extension to use the remaining days? My pass is expiring in July 14th.

1
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Railly clever
1 year ago
F
FranNew aboard
asked in Eurail & Interrail Passes

Put in the wrong travel day. How do I fix it?

Hi I put in the wrong travel day and realised too late. I have only done 4 travel days but it now says I have done 5. I can prove I did not travel on the day it says I did and all the tickets for the other days. I am supposed to take my last train back to UK on Tuesday and so really need my tickets to be valid for then. What can I do? Will Eurostar understand if I explain it to them? 

2
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Railly clever
1 year ago
Juleigh Parker
Juleigh ParkerRight on track
asked in Train connections & reservations

Travelling from Marseilles to Paris - can't book

Three of us need to travel from Marseilles to Paris on TGV next Thursday  but can’t seem to book through Eurail. Can anyone tell me how we do this using our passes?

1
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Railly clever
1 year ago
Cande Martinez
Cande MartinezRight on track
asked in Eurail & Interrail Passes

What exactly is a month?

I bought a 7-day pass in a month and I have a huge problem I need to solve. My first train will be on June 28th and the last on July 28th. Do you think they’ll let me? 

1
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Railly clever
1 year ago
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