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12277 Topics
Deniz Ali Reyhan
Deniz Ali ReyhanRail rookie
asked in Eurail & Interrail Passes
Can I get discount on tickets already bought or do I need to do an exchange?

Hello I just saw the flash sale for %50 discount. However I already bought a 2 months continuous ticket months ago. Can I still get the discount or exchange my ticket for the discounted one?

2457
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Railmaster
2 years ago
Naomi Jansen
Naomi JansenRail rookie
asked in Eurail & Interrail Passes
Can I travel a lot in one country?

Hi! I have a question. I study in Hungary and I have a residence permit here. But I am a Dutch citizen and have Dutch citizenship. Now I want to buy the interrail pass that's in the flash sale, the continues one. I want to use it to travel from Budapest, to the Netherlands. In the Netherlands I would like to travel from the south to my family in the North, a week later to the east, maybe travel a bit inbetween in the Netherlands, and then from there to Lisbon. However, I wonder if it is possible for me to make several journeys within the Netherlands? Because the website says that it is not allowed in the country you live in, but I don't live there. Thanks in advance!

2184
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Railmaster
2 years ago
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Full steam ahead
Rahul devFull steam ahead
asked in Train connections & reservations
Unable to do the Reservation - Paris - Zurich

Hi I am unable to do the reservation. it is showing me as $0. I have bought the global pass for 7days in month.

27610
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Railmaster
2 years ago
Claudia Malaguzzi
Claudia MalaguzziRail rookie
asked in Eurail & Interrail Passes
Global pass- can I only travel in one country or in 2,3,4,5, country of the 33 possible?

Hi there. If I’m going to purchase a global pass interrail youth with the 50% promo, I’ll be able to travel in ONLY ONE COUNTRY or I can travel in 2,3,4,5, country of the 33 possible?Thanks

2475
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Railmaster
2 years ago
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Corina MerinoNew aboard
asked in Train connections & reservations
Como reservar asiento desde Chile

Intento pagar reserva de asiento de Barcelona a París y no me lo permite. Incluso colocando dirección en hotel de Barcelona

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Railmaster
2 years ago
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Ross1957Rail rookie
asked in Eurail & Interrail Passes
Where does it show my country of residence on the inter rail pass?

Hi. Where does it show my country of residence on the inter rail pass?

553
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Railmaster
2 years ago
George Holliday
George HollidayRight on track
asked in Train connections & reservations
No Seat Reservations Paris- Barcelona - should I risk booking in person on the day?

Hello! I am trying to make reservations from Paris to Barcelona on Tuesday 7th June (eventually ending up in Lisbon) and we’re now struggling to find ways to make seat reservations. Is it very risky to book in person at the station on the same day or the day before or have people generally had much more success with this rather than reserving online? It’s my first time using a Global Pass and we thought this would be smooth and easy to use when we were looking this last couple of months… but now we’ve bought the pass it feels a lot more stressful and unavailable than we initially thought! 🥺

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George Holliday
2 years ago
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SophieRamaekersNew aboard
asked in Eurail & Interrail Passes
Change pass to another account

My brother and I booked two tickets today. We booked both tickets in his account. Is is possible to change one of the tickets to my account?

371
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Railmaster
2 years ago
J
jdomingosNew aboard
asked in Eurail & Interrail Passes
What does "6/7 left" means on the app? Does the app inform the number of travel days planned for my Trip?

First Interrail (7 days within 1 month). I’ve build my trip on the app, and I don’t understand what does “Travel days: 6/7 left” at the top means. Also it is possible to know the number of travel days my Trip will take, so I can do a better planning? Thanks.Jorge Domingos 

992
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Railmaster
2 years ago
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meridokNew aboard
asked in Eurail & Interrail Passes
Flashsale - bought too many tickets

Hi, I bought a 3month interrail ticket on Saturday evening on my mobile. When booking I saw there’s both a youth and an adult ticket but thought it’s because of some system stuff so didn’t think much about it. Today I realised I basically spend an additional €340 because I didn’t click things correctly. Does anyone know if there’s any way of contacting Interrail directly to figure something out or no chance? :(

821
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Railmaster
2 years ago
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Charlotte MooreRail rookie
asked in Train connections & reservations
Can't add Venice to Germany trip to German pass

I have a 3 day out of a month German pass and want to add my train from venice to munich however when I go to reserve the train journey it says that one of the countries is not valid despite the trip being included in the german rail pass. Does anyone know why this is happening? Already booked my venice hostel!

1515
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Railmaster
2 years ago
Donnyk
DonnykNew aboard
asked in Train connections & reservations
Can't book reservtions Regensburg to Vienna- ''one of the legs can't be booked''. Can I catch the train without reservations?

I have a eurail pass. When I try to book the reservation the message says “one of the legs of your journey can not be booked- look for alternate connection. I am thinking the reserved seats are fully booked.my question is can I just catch the train without a reservation 

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Full steam ahead
2 years ago
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JolynelysiaNew aboard
asked in Eurail & Interrail Passes
Unsure about the One country pass travel days

Hello there! It is my first time visiting Europe and I am unsure of how the One country pass works. Would really appreciate if anyone could provide me advice so that I can plan accordingly and buy the right tickets.My itinerary for Italy is as follow:15 August: Travelling from Domodossola to Milano Centrale. Then travel from Milano Centrale to Venezia S. Lucia (considered as 1 travel day) 16 August: Travelling from Venezia S. Lucia to La Spezia (considered as 1 travel day) 18 August: Travelling from La Spezia to Roma Termini (considered as 1 travel day) 19 August: Travelling from Roma Termini to Naples Central station (for a day trip to Pompeii). Then travel from Naples Central station back to Roma Termini (considered as 1 travel day) 20 August: Travelling from Rome Termini to Fiumicino International Airport (considered as 1 travel day) As long as within the day itself, and within 24hours (ending at midnight), I will be able to take unlimited trains with the One country pass? Therefore

1072
M
Full steam ahead
2 years ago
Renjie
RenjieNew aboard
asked in Eurail & Interrail Passes
Credit card charged for the Global Pass Promo but the account shows failure

Anyone experiences this problem as well?  My account shows no order.Thx!

231
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Railmaster
2 years ago
ege
Full steam ahead
egeFull steam ahead
asked in Eurail & Interrail Passes
After activating my pass, do i just show him my interrail pass and reservation pdf?

Hey all, just did a bologna - munichmunich - bologna reservation for 6 euros total through ÖBBAfter getting my reservation on email, I went on Interrail app Went to My Trip Added return to my tripMy question is, is this all I have to do? After activating my pass, do i just show him my interrail pass and reservation pdf? Because on the journey, it still says “seat reservations required” so decided to ask is this all I have to do after booking seats and wondering if there is a guide for this. Thanks in advance

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ege
Full steam ahead
2 years ago
Karensch
KarenschNew aboard
asked in Eurail & Interrail Passes
Can't change first day of travel

I read the instructions, and help with FAQ to change travel day:  I start in 2 weeks.  I first had first travel day on 15th,  but I can only start the 16th,  and I need all of my travel days at the end of the journey.  I cannot find where to change this date,  on both mobile app and on website.   

1812
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Railmaster
2 years ago
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DeniseBRail rookie
asked in Train connections & reservations
Reservation time does not match the train times on the website

Hello,I booked a reservation from London to Paris via Lille. According to my reservation the train leaves at 11.04 but when i look for the train on the website I cannot find it to add to my trip. I now understand that the app is offline so times may not match but I thought the website would be correct - also does it matter if the time in my trips is different from the reservation.Sorry if this is a bit basic but I am a newby.

1074
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Railmaster
2 years ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
posted in Eurail & Interrail Passes
App says '' no journeys have been added''

Is there any reason why this keeps happening? I have activated the pas because it’s been scanned multiple times throughout my journey but now it says no journeys have been added? This has been done for a couple of my travel days but still says that I have 1 less travel day than I should have?! 

381
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Railmaster
2 years ago
G
GaspardNew aboard
asked in Train connections & reservations
Delivery time seat reservation paper ticket

Hello, I am in Romania and I want to book the train for Tuesday June 7 which goes from Brasov to Budapest.  the ticket is a paper ticket, On your site you indicate a maximum of six working days so I am on time.  But when I want to book this ticket on the booking tool, I am told that I am too late because the date of arrival of the ticket by post is June 19.  Should I trust this arrival date of June 19 or the 6 working days indicated in your FAQ on the site?  Thank you for your reply Gaspard Noisy

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Railly clever
2 years ago
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cdbyeRight on track
asked in Eurail & Interrail Passes
Pass cover number for mobile pass

Could you please advise urgently the pass cover number for my mobile pass ?

938
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Railmaster
2 years ago
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Jesús Fernando Lira SalinasRight on track
asked in Train connections & reservations
How can I book a reservation for a bike space?

Hello! I’m travelling from Mexico with my bike, and I see some trains have space for a fully assembled bike for 10 euro. I have my Eurail pass but can’t add the bike space to the reservation in Eurail.com. The problem with the SNFC is that I can’t add my pass. I’m travelling from Strasburg to Lyon on July 7th. Please Help

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seewulf
Railmaster
2 years ago
EmilioOjeda
EmilioOjedaRail rookie
asked in Train connections & reservations
How can I link seat reservations to a Mobile Pass?

I bought a Global Pass, then choose the Mobile option instead of the “paper” one. Then, I also bought seat reservations. After that, in the Rail Planner app I added and activated the pass. Now, I am trying to link the seat reservations I bought to the Pass in the Rail Planner app. Any luck yet.What I am trying to avoid is to print all the seat reservations, that is why I originally decided to use the Mobile app. Is the a way to do this?

61358
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Railmaster
2 years ago
N
novevenNew aboard
asked in Train connections & reservations
Failure to submit Delay Compensation

Hi there,I'm trying to submit the Delay Compensation form but it just doesn't work.Every time after I clicked submit, the browser automatically cleared all the information I put in and I didn't get any submission confirmation.I have changed browsers and even laptops, it didn't help.I cannot find any email to contact regarding this issue either.Please help!Many thanks!

543
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Railmaster
2 years ago
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CPNNew aboard
asked in Train connections & reservations
No ticket available Lesce Bled to Zagreb Glavni. Can I buy it online or at the station?

Hello! I want to know if i can buy two tickets from Lesce Bled to Zagreb Glavni Kolod station for june 13. I don't see the ticket available in the page, and i was wondering if i can buy it online or if i can buy that same rute in the Bled station in the same day. The ticket that i want to bay goes from 17:51 to 20:46, and it is a direct rute. 

2053
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Railmaster
2 years ago
G
GaspardNew aboard
asked in Train connections & reservations
Delivery time seat reservation

How long did it take for your paper seat reservation to be delivered ?

632
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Railmaster
2 years ago
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