Me and my friend are going to Spain and Greek islands, so the question is that can we buy one ticket for each country separately. One country pass to Greek islands and one pass for train to Spain? First we are in Spain and then straight from there we fly to the Greek islands.
Hallo, wenn es genügt,den 1. Zug im Mobil-Pass für den Reisetage als Ticket zu aktivieren und ich kann den ganzen Tag damit fahren, warum lese ich dann von so vielen Zügen,die dazu getragen oder storniert wurden. Und worauf lasse ich mir im Bedarfsfall eine Umbuchung quittieren.
Hi,this bug has been reported many times on the forum. It is marked “solved” everywhere. However, it is obviously not solved, since I fell into the trap only yesterday. Hence, I raise it again in the hope this will annoy the team enough to actually do something about it.The problem: If you book a trip back into your home country with a night train, which arrives the following day in your home country, the app will mark the departure day as your return trip. Hence, you have lost your inbound day without doing one minute or one mile of traveling in your home country.I know the answer in https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/mobile-pass-faq/how-can-i-travel-back-home-by-night-trainHowever, you are unlikely to find this answer, unless you actually fell into the trap. This is a serious bug, since it cheats people of their inbound trip. It needs fixing.Best regards,Hans
My first choice for a journey from Verona to Milan no longer appears on the schedule so I have added several other choices to my trip. I want to wait until I arrive at the station to decide which train to take. Can I add the journey from my trip to my pass even if no internet is available at the station?
I got the 19:10 CFR train from Budapest to bucharest supposed to be arrive 11:19 local time. It's now 15:40 and will probably be arriving within the hour. That's a delay of around 5 hours and with no explanation why. We left on time and as we went on progressively became more and more behind schedule.
Hi, when it says "You are ready for boarding ,You can reserve your seat, but it is not obligatory" do I need to pay the non obligatory 8€ later or not? If I don't pay the 8€, will I have to pay it once I arrive at the station to board the train to my destination with a ticket inspector or not?
We came back to the UK on Saturday on Eurostar and couldn’t get a train home because of the strikes. We had to get a coach instead.I want to recoup the extra money we spent on the coach fare but my question is- who do I claim against? Interrail or the train company? We had a 22 day continuous pass. Thank you
Hola:Hice la compra de un billete interrail hace más de un mes y aun no me ha llegado a mi domicilio a día de hoy. Me gustaría realizar la devolución del billete y el dinero, he intentado contactar con atención al cliente y correos electrónicos, pero me es inútil ya que no tengo ningún tipo de información o solución ante el inconveniente. Gracias.
I have a global pass for second class and I bought seat reservations for first class. I wasn’t aware my interrail ticket had a specific class, so I was moved from the 1 class ticked I bought. i already booked several 1 class seat reservations, is there any way I can change them to second class? I already paided.
Hi, all! I bought a pass for 5 members of my family for upcoming travel. I also purchased reservations (for all 5 of us) through the website for two different trains. I have not activated our passes yet.Now with our trip approaching I was trying to set up the mobile app, and discovered that the trips I created online don’t carry over. While traveling, I was planning to use the mobile app to activate the pass, activate travel days, and add additional tickets for trains that don’t require reservations. But I can’t figure out how this will work with the two trips I’ve already booked.I was thinking I could do everything through the website instead, but I can’t see how to get tickets for trains that don’t require reservations through the website. Can someone help me with how to proceed? We leave in a week and I’m beginning to regret buying these passes; everything has been so complicated. :( Thanks for any help!
I’m currently on a delayed train started from innsbruck to Verona porta nuova and we reached Trento station which we were delayed for over 1 hour which means we have now missed our connecting train and paid seat reservations that we have missed now. What happens now?
Hi : I’m looking for help with my Blue Star Ferries reservations in only 20 days. When filling the infos for embarkation during the seat reservation, under the passport / ID number section, it indicates “type letters or numbers”. My passport is a 00XX00000 type.The reservation never succeeds and I always find myself stuck in front of this error message.Has somebody ever had the same problem ? Does anyone have a solution please ? The trip is very very close. Thanks
I am wanting to book seat reservations for a direct train from Berlin to Warsaw. Have checked several sites and am not sure I can do this as cross border.Can I book this on Eurail or do I need to use another site and book 2 different seat reservations ie one for each country.Sorry all a little confusing, hoping someone can help me...TIA
Lorsque j'essaye de réserver mes billets, le site affirme que mon numéro de pass n'est pas valide
Hi! Does anyone know how to activate to Greek Islands Pass? It seems required to book the national trips.
I am following the instructions to deactivate my pass however it says to click on the three dots then click deactivate. I am not been given this choice instead it says transfer to another device. Any ideas would be great. Thanks
I was trying to book a train reservation, i’ve understood that the App timetable doesn’t match the Interrail site, because the App is updated only once a month.Due to this mismatch the train that i wanted to book is available on the site, but doesn’t exist on the App.I booked a mobile pass, how can i use the online pass as a ticket if the train the that i wanted to book is available only on the site and is unavailable on the app, how can i show my ticket?
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