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Train connections & reservations

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5,485 Topics
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5485 Topics

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Miranda Rosalind BirdNew aboard

asked in Train connections & reservations

Eurostar reservation for return trip with fewer people than on rest of trip

Hi there I have booked a trip for 5 people. only 3 of them are returning together on the eurostar to London from Paris. How do I edit the passengers for just this reservation? It seems to be assuming all 5 want to come back

1 year ago

Ebony RotherforthNew aboard

asked in Train connections & reservations

How to adjust date/time on reservation e-ticket. Train was cancelled so want to take another

I booked a seat reservation with Thalys from Brussels, the train has been cancelled and I am looking to adjust the date/time on the ticket for another train on the same day. Does anyone know how I do this ?

1 year ago

Noémie Univok GillardinNew aboard

asked in Train connections & reservations

Paid seats tickets but didn't received

Hello, I recently bought 2 reserved tickets from Wien to Venice but in the mail there wasn’t the tickets, juste the receipt of the payment. Also, in my interrail account there is the reservation but without any document ! I have sent few mails but no one is responding since 7 days now… I must travel in 2 days so it’s stressing me out, please help.

1 year ago

AlexSNew aboard

asked in Train connections & reservations

Reservation refund not showing

Hello all. This is a boring question - but I just asked for a seat reservation refund from the Interrail site, via my account. I was told I would be refunded £43 and so I went ahead with the refund (albeit £12 less than what I originally paid). However, when I got the confirmation email from Interrail, it read ‘Total Order Amount: £0’ - which worries me somewhat, in that I received no refund when I was under the impression that I would get one. Any help would relieve me somewhat of anxiety! Thank-you.

1 year ago

Laura Juliette PelserNew aboard

asked in Train connections & reservations

Some reservations show message ''Not available for some travellers''

I have a interrail global pass for one month. How ever a lot of trips give me the sign of “Not available for some travellers” how yo fix this?

1 year ago

rfourshaRight on track

asked in Train connections & reservations

Berlin to Warsaw - why are prices on different websites different?

Hi there - I’m trying to get a train from Berlin to Warsaw and PKP Intercity is quoting me 50 dollars Canadian , Deutsche Bahn website is quoting me 33 Euros - all of which are expensive… while the App for Eurorail is only saying 6 Euros. It’s the same train so why the difference? Any advice is welcome. Thanks.

1 year ago

KerrelloRight on track

asked in Train connections & reservations

No site reservation required and access train refused

Hello,I made a reservation for a train tomorrow morning. There was no information for site reservation required and it was impossible to reserve a seat on the website. At the train station the staff told me that I couldn't Takeshi this train.

1 year ago

THFCRight on track

asked in Train connections & reservations

Selecting specific seats in France +

Hi all, I am considering purchasing an Inter-rail pass for an upcoming trip to Europe. I have a couple of questions: Is it possible to select your seat when booking via the Inter-rail/Eurail site - rather than have the system do this automatically?I suspect it may well depend on the country? The specific train I am interested in is the Paris - Hendaye TGV.I can see on the French Railway website that there are individual seats available in first class. The question is, can I chose these seats when booking via the interail/Eurail Website? The same question as above but Re the B-Europe site What is the latest you can reserve seats via the Inter-rail/Eurail site? i read on another thread somebody tried to do this the day before but they were unable to. Any help or answers would be very much appreciated. Cheers

1 year ago

Cecile ThonarRight on track

asked in Train connections & reservations

Ellara54New aboard

asked in Train connections & reservations

Trains from Croatia to Serbia - no trains

Hi all!I’m currently planning my Interrail trip and was hoping to get a train from Zagreb, Croatia to Belgrade, Serbia. The Rail Planner says there are no trains that run this route, despite the two cities seeming to be connected on the pdf Interrail Map 2022. Does anyone know why this might be? I’m wondering if I’m entering the wrong stations, or if there may be ongoing railway work? Any advice would help a lot!

1 year ago

imcveyRail rookie

asked in Train connections & reservations

How to check if Eurail reservation is available on Eurostar before you buy the pass?

I was planning to purchase a Eurail pass for travel both around the UK and on the Eurostar from London to Paris on Sunday August 29 for myself and two teenage children.How do I find out if there are any reservations available on that day before I buy a pass?If there are no reservations available, I will buy a Britrail pass instead.

1 year ago

Cambrin Kemble-DiazNew aboard

asked in Train connections & reservations

Too late to reserve, too late to call, too late to buy at the station

I am making an ambitious attempt to travel from Bergen in Norway to Madrid is Spain. I have made it to Hamburg. I want to get a train from Karlsruhe to Paris at at 7.32am tomorrow morning. However, it requires reservations. I know there is space on the train (can see on the train provider website), but it is too late to make a reservation via the app. I will be arriving at Karlsruhe at 6.56am, I doubt the ticket office will be open in time. Neither the service provider's telephone line. Is there anything I can do?

1 year ago

Jennevans020Rail rookie

asked in Train connections & reservations

Problem booking seat reservation, payment page freezes

I'm having a problem booking seat reservations. As soon as I get to the processing payment page the website freezes. I've tried it on mobile and laptop. Any ideas??

1 year ago

marievdwNew aboard

asked in Train connections & reservations

Greek Islands Pass - Athens port to islands covered?

Hi, I’m planning to go on an island hopping trip to Greece in september, but my plane lands in Athens.Can I take a ferry from Athens to (for example) Naxos with the pass? Or do I have to buy a seperate ticket for that? Because I can see the different islands you can travel to, but Athens isn’t on that list.So I was wondering if the ports in Athen are also a part of the Greek Island pass or not. Thanks!

1 year ago

Y Z CHANRail rookie

asked in Train connections & reservations

The interrail pass reservation seemed not working

Hi everyone!I would like to book reservation of trains, and had already added my paper pass to My Trip. However, after adding a reservation to my cart, click on checkout, filling in my billing and contact information, and click continue to traveler details, the page never moved and I’m sure there is no error message or red warning text on the page. So I can never complete a reservation online.And I opened up the web console to see the log, and found the server kept returning 500 to my webpage.I’ve written an email to the eurail official, but seems they are too busy to process my problem.Does anyone else encounter this kind of problem? ***ADDED INFORMATION***My pass class is 2nd class pass type is eurail global pass valid from May to July, and I would like to book the train in June

1 year ago

TaylorKnopesKeeps calm and carries on

asked in Train connections & reservations

Seat Reservation Split to Karlovac

Hi, is the Split to Karlovac train actually sold out for Sunday, august 28th 14:25-20:05 or is it a glitch? And also Karlovac to Budapest on Thursday, Sept. 1st 14:10-22:16. That is saying sold out as well. thank you.

1 year ago

SolowandererRight on track

asked in Train connections & reservations

Missed train due to large queues

Hi, I missed my train due to large queues at the connecting station metro ticket machines and also the usual metro line out of service.Do I need to make a new tgv reservation or can I use the original one on the next available train ?

1 year ago

EmiliieTrNew aboard

asked in Train connections & reservations

No validation and payment of reservation possible

Hi, I have made a reservation for me and my friends to go from la Spezia to Padova (Italy) but I am not able to click to validate the reservation and pay. How can I solve that ? Thanks in advance ;))

1 year ago

MithunMRail rookie

asked in Train connections & reservations

Reservation: Pass is active on mobile app, but can't add it on the website to make reservations

This is really strange.I bought my Pass of a third party (Klook.com). I added it to my Eurail app yesterday and activated it. I now need to make some reservations which you can’t make directly on The Eurail app - it directs you to the website. When I get to the website I have to log in again (I used the same email address to log in which I used on the app), it asks me to create a trip and add a traveller with a mobile pass. I use my last name and pass number (the same ones which I used on the mobile app to activate the pass) but it says the details don’t match!Has anyone faced this before?

1 year ago

George KennawayRight on track

asked in Train connections & reservations

Booking reservations - ''no trips booked yet''

I have a Eurail pass. On it there are 2 trips (for early June). I have been able (at last) to book the reservations for Eurostar that I need. BUT - my wife also has a Eurail pass. On it is 1 trip that we do together. Eurostar reservation OK. But she has also booked a 2nd trip back to the UK (not with me - alone), which appears in HER app, and for THAT trip she wants to book a Eurostar reservation. At that point she is told that she doesn’t have any trips booked yet. What is going on???

1 year ago

Aksuki GasmanNew aboard

asked in Train connections & reservations

Booking seat reservations - says ''purchase at ticket office or self service machine''

Good morning, we have a question about seat reservation.Me and my friends booked some travel days in Portugal and in some options it says that seat reservation is required. Now, when we try to book them it says that we need to do it at a ticket office or self-service machine so we supposed we have to ignore the warning and book them when we're there. The problem is that we keep getting emails to not forget to book the seats, so we are not sure on what to do. Thank you very much.

1 year ago

Lotte de CanckNew aboard

asked in Train connections & reservations

Night train Belgium to Slovenia - app doesn't mention seat reservation as required. Is this correct?

HelloI would like to take the train from Belgium to Slovenia.I would depart at 18:37 PM and arrive at 14:32 PM in Slovenia. This means that I will take a night train.I will be on de High Speed Train ICE 619 in Germany at night. When I searche on the app, it doesn’t mention that seat reservation is required. I find this really strange since this is a night train and a ICE train (wich you mostly need a reservation for). Is this correct and can I just sit on the train at night or do I need to reserve a seat? Thank u in advance!Lotte

1 year ago

Evita HödlRight on track

asked in Train connections & reservations

Reservation Milan - Zurich - what is the difference between 2nd class and 2nd class priority?

Hello, I wanted to book 3 seats from Milano to Zurich (13€ pp)Now I have the option to choose between 2nd class or 2nd class priority. Can somebody explain the difference to me?Screenshot is attached.Thank you!

1 year ago

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