Ask the community

Not sure where to post? Ask your question here.

  • 1,198 Topics
  • 4,609 Replies

1198 Topics

N
Railmaster
NanjaRetired Community Manager
posted in Ask the community

How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

0
N
Railmaster
2 years ago
N
Keeps calm and carries on
nikita2007Keeps calm and carries on
asked in Ask the community

hotels in Italy, Wien

Hello guys, does anyone know any hotels where there is a code to enter, that is, there is no reception? in Italy, or for example Vienna, I know that there are options even with the key falling out of a special machine, you enter the code that you receive on booking. It’s just that I’m only 16 years old and I think without a copy of my parents’ passport and any signatures, they won’t rent the hotel to me, but entering with a code will save me.

0
N
Keeps calm and carries on
7 minutes ago
sirin
sirinRight on track
asked in Ask the community

zuschlag German rail pass

Good morning, I am traveling from Bologna to Aachen on the Rail-jet (Bologna-Monaco via Brennero) with the German rail pass. I had confirmation from Trenord staff that I should not pay the 10€ supplement due to the nature of German rail pass itself, but it seems like this information is unknown to most people, including Austrian staff, since many times, during previous trips, they asked me to pay it. Is there someone who could tell me where to find more informations about the 10€ zuschlag and German rail pass?Thanks 

4
A
Railly clever
1 hour ago
A
AdfamRail rookie
asked in Ask the community

ticket two trains one day

Good afternoon, I am travelling to Austria then onto Ljubljana. There are two trains involved, one at 9am and the other at 2pm. However when I go into my pass I can only see the ticket for the first train. There is no ticket for the second leg of my journey. Thanks in advance.

1
R
Railmaster
3 hours ago
N
Keeps calm and carries on
nikita2007Keeps calm and carries on
asked in Ask the community

wroclaw vilnius

Hello guys, why ticket from Wroclaw to Vilnius unavailable? 

11
R
Railmaster
7 hours ago
C
ChrisVRight on track
asked in Ask the community

Boat on Lake Lucerne

How do I enter the vierwaldstattersee boat from Lucerne bahnhofquai to Stansstad ?

4
R
Railmaster
13 hours ago
D
David.PopeNew aboard
asked in Ask the community

travel through Austria with whitewater kayak

Can anyone comment on whether you've been successful traveling through Austria to Munich with a white water kayak or similar large luggage

1
M
Railmaster
13 hours ago
R
Full steam ahead
RobsueFull steam ahead
asked in Ask the community

Have I missed out on window seats?

I’m confused about what I have done.I tried to reserve two seats on the train from Prague to Zurich. When I look in detail, I see I am allocated two seats on the Prague to Linz leg but not on the next leg.When I looked at the seat layout on the Linz to Zurich leg, it looks like all the seats are in rows of 3. All bar one have the two seats closest to the window marked as if reserved and the only two side by side seats left appear to be a middle and aisle seats.Does this mean we can’t get window seats on the Linz to Zurich leg, or am I doing something wrong? I have a 1st class Eurail Pass and I am going on the day train to get a good seat with a good view. The booking is for May 6, which I could only access starting a few days ago. Have I missed out already?   

38
R
Full steam ahead
13 hours ago
E
Keeps calm and carries on
Eurotrippers2Keeps calm and carries on
asked in Ask the community

Parsi to Frankfurt DB Reservation Changes

I have booked from Paris to Frankfurt on the Ice 10.52am from Paris Est on May 30th. We now have the opportunity to meet some French friends so want to push the time back. I went in to my DB portal to change the time to 13.51pm on TVG and got the message below. Is there ever a problem getting on the train with updated reservation/ticket? NoteClose dialogueWe do not currently check whether your ticket or seat are still valid on the alternative connection. For more information, please check the current Deutsche Bahn conditions of carriage

14
T
Full steam ahead
19 hours ago
Nabil Islam
Keeps calm and carries on
Nabil IslamKeeps calm and carries on
asked in Ask the community

Swiss pass for Zurich-Lucern-Grindelwald

Hi, I will be in Zurich in April 29-30 and plan to visitLucern Mt Titlis  (Gondola Ride)GrindelwaldInterlaken JungfraujochBernLake thun  honestly by the time squeeze, I’m thinking to skip the the Later four since we plan to take the Bernia express to Tirana the next day morning. Would I miss anything much? So for 1 or 2 days in Zurich (depending on if I skip the later 4) should I get the Swiss travel pass? If so, which one, what benefits do I get, how much it cost and where to buy it from? Please note, I also have global pass 

5
T
Full steam ahead
23 hours ago
L
Keeps calm and carries on
LeaithKeeps calm and carries on
asked in Ask the community

trying to understand the train line help

Hello again from Canada the gentleman that replied moments ago, thank you for the map. can someone please help, my trip plans is to go from Paris to Venice and do an overnight trip. I cannot seem to figure out if there is an overnight option, where to connect and last train out. I was thinking of purchasing a 5 day rail pass. im originally flying into London, hoping on a high speed train through to Paris, from there to Venice and then into Rome. any advice will be greatly appreciated. 

3
L
Keeps calm and carries on
1 day ago
A
Alex1351Right on track
asked in Ask the community

What global pass cover?

Hello Eurail  Community Team,Does Eurail Global pass cover local travel within cities trains / busses / trams as well?if yes, under what condition?and if No, how to do within city commuting? Thank youRegardsAlex 

6
ralderton
Railmaster
1 day ago
O
Keeps calm and carries on
onlyseedaylightKeeps calm and carries on
asked in Ask the community

Looking for help for my trip

Hello everyone, I know this is off topic.. but, I'm planning on visiting Egypt after my Europe trip, my question is, is it safe to travel in Egypt? and what are the things I should do and not? I would really appreciate your tips and advices. By the way, I'll be travelling solo. TIA! 

4
O
Keeps calm and carries on
1 day ago
Nabil Islam
Keeps calm and carries on
Nabil IslamKeeps calm and carries on
asked in Ask the community

PRAGUE TO ZURICH 00:40 TO 13:20

HI COMMUNITY, I am trying to book Prague to Zurich from 00:40 to 13:20 train with 2 lay overs. The website says I need seat reservations for the first 2 trains but it does not show/allow prices to reserve it for. How do I go about it? 2nd questions, for the 3rd train from SALZBURG HBF to ZUERICH HB it says tickets are recommended but not required with a price. Should I get these optional tickets? 

19
ralderton
Railmaster
2 days ago
Nabil Islam
Keeps calm and carries on
Nabil IslamKeeps calm and carries on
asked in Ask the community

Bernia Express from Zurich/ Bern to Milan

Hi. What’s the best way to take the Bernia Express southbound? My route is Zurich/Bern to Milan. I guess I have to make stops at Chur and Tirano for this. I can leave Zurich anytime after 00:00 on May 1st and plan to be at Milan by 10-11AM. Any insights and tips on train times would be helpful. 

4
T
Full steam ahead
2 days ago
Z
ZagabriaRail rookie
asked in Ask the community

How much extra buy ticket for Eurostar?

good evening,I want to go from the Netherlands to Paris or to London with my Interrail Global Pass 5 days within 1 month.last week I was in Rom and i have paid 13 euro extra for the high speed train Frecciarossa.my question is how much I have to paid now extra for the high speed train Eurostar to Paris or to the London?thank you in advance ,kind regards

3
T
Full steam ahead
2 days ago
C
ChavenhamRight on track
asked in Ask the community

Help Freiburg - Bruxels

Hi!I’m getting an error every time I reserve any ticket from Freiburg to Brussels on May 7th, tickets appear available in different options, I reserve my seats for both legs and when doing the payment it says it’s been a problem with the ticket and asks me to find another one. Is there anything I’m doing wrong? I had no problem with my other tickets. Thanks!

9
C
2 days ago
N
Keeps calm and carries on
nikita2007Keeps calm and carries on
asked in Ask the community

Reservation night train

Hello everyone, can you travel on night trains with a ticket? I can't buy a ticket anywhere, it says unavailable 

3
A
Railly clever
2 days ago
M
MainzerRight on track
asked in Ask the community

Munich to Budapest problem

I want to buy Eurail tickets, but when I tried (practice run) to book seats for the Munich to Budapest train on August 26, it read “all booked up.” I tried every train on that date and with the same result - all booked up. I’ve read on travel forums that this is most likely not the case (that it is in fact not all booked up).  I can’t proceed with buying Eurail passes as long as this is leg of the trip is not available to us. Any suggestions? Thank you in advance.

8
M
2 days ago
ralderton
Railmaster
raldertonRailmaster
asked in Ask the community

Ploče to Mostar - any international trains?

Is anyone aware of trains running from Ploče to Mostar?On zfbh.ba, I can see services starting in Bosnia, at Čapljina. But nothing extending to Ploče or Metkovic. Just a bus.I’ve seen reference that there might be weekend services running, but I can’t find any proof.

3
R
Railmaster
2 days ago
M
MariaDVNew aboard
posted in Ask the community

Looking for 2/3 people to share a renting car in Bergen

Hello everyone,my partner and I will be doing Interrail in Norway in August. We will be in Bergen from August 5th to 7th and are looking to find someone to share car rental expenses to visit the Jostedalsbreen Glacier. Would anyone like to join us? (We can discuss the dates).

0
M
2 days ago
C
ChavenhamRight on track
asked in Ask the community

Help reserving tickets Lyon-Brussels

Hi, I want to reserve a ticket from LYON PART DIEU (France) to BRUXELLES-MIDI (Belgium) with SNCF Voyages for May 5th. It’s giving me the error “Prices unavailable”. You recommend usin RAilEurope websiote but my train doesn’t appear there, plus they seem to ask me for the money anyway. I have also checked the official SNCG page but they don’t allow me to reserve for Interrail, just buy tickets. How am I supposed to reserve?

5
R
Railmaster
2 days ago
Liz Sprague Holt
Liz Sprague HoltNew aboard
asked in Ask the community

I’m s Eurail pass newbie with confusion

I have purchased a Eurail pass for me and a friend. We’re heading to Amsterdam on April 27 and visiting seven countries going by train. I’ve taken many trains in Europe including this year but I’ve always bought regular tickets. This is my first pass and I’m confused even after reading the entire website. 1.) I have created seven “trips” in Rail Planner. I’ve successfully made a few reservations but some of the trips that say reservations recommended I’ve tried numerous times to make and I get an error message. How do I know if these trains are available? And for trips with several legs I get messages that say some of the parts of the journey can’t be made. 2.) Second question: for trains where reservations aren’t necessary how does one know what car to get on and what seats may already be reserved by others before we sit down? 3.) Finally some of the legs have very short transfers like 7-9 minutes! Is it possible to make these connections? We’re in our sixties and not marathon runners

2
R
Railmaster
2 days ago
E
Keeps calm and carries on
Eurotrippers2Keeps calm and carries on
asked in Ask the community

Milan to Salerno or Naples/Sorrento?

Hi there, I am travelling with my 15-year-old daughter on June 8th from Milan. I am trying to decide between staying in Salerno or Sorrento, and to save time will get the fast train from Milan to Salerno or Naples (transferring to local Sorrento train).  We will then base ourselves in one place to explore for 3 days. I know this is not near enough time, so would appreciate thoughts on the benefit of location and ease of getting around via public transport to places of interest - particularly Pompeii (we won’t do Vesuvius). We have a Eurail pass that we will use for the fast trains, but believe it won’t work for local trains. As a Mum and daughter travelling alone, I am keen to ensure the safest options, where we can maximise our time, without running around too much and not enjoying just being in this beautiful part of the world. Any recommendations for favourite, reasonably priced accommodation in Salerno (walkable to train) or Sorrento would be appreciated. I have found a wonderful A

2
A
Railly clever
2 days ago
M
mikedodsonRail rookie
asked in Ask the community

SEAT reservations

we have several train trips booked with your app, but your app will not accept entries to reserve the seats.Please do not refer me to the seat reservations instructions again.It does not work.

3
ralderton
Railmaster
2 days ago
Terms and Conditions & Privacy PolicyCookie settings