Ask the community

I planned and saved the start of a trip, but I can't find it. What should I do?Thank you in advance for your reply.

Hi, I am travelling from Münich to Bologna 18th july. Due to construction work, there are no trains between Innbruck and Brennero, but busses. In the time table it looks like a lokal train though? And I can only reserve seats to Brenner st. And not all the way to Bologna. Any experience with those trains? Can 5 people travel in them in peak season with no seat reservations? And how does the train busses works with seating? Any suggestion for another route going to Bari? /Karina 

I am trying to reserve a seat on ICE147 on 19th April. Eurail has train leaving Amsterdam Central at 12pm but no seat reservation. I have checked DB reservations and they don’t have ICE147 running from amsterdam only Utrecht Central

Bonjour,Je cherche à planifier un voyage sur la carte de planification, mais je ne sais pas comment conserver (enregistrer) le planning: je me retrouve toujours sans l’avoir conservé. Comment faire.Merci d’avance pour vos réponses

Using interrail trying to book seats it's all quoted in us dollars instead of euros. Any advice please 

Has anyone come across an issue with the DB app when switching credit card when purchasing a ticket or seat reservation? Every time I try to purchase a seat reservation with a different credit card from the one I usually use, the app does not allow me to complte the payment, even though the app offers you the option to switch cards! Really annoying.

@Camilo.I just learnt that the valid code for getting the Interrail/Eurail discount at Stena Line is EURAIL2023 On the benefit page the old and invalid code is shown. Can you please make sure that the benefit page is updated with the correct code ASAP?

Starting to plan a journey I have put in the wrong destination and cannot delete it - what can I do?  I haven’t purchased tickets but want to start again with my pass 

Bonjour,On a créé un compte interrail avec une adresse mail à partir de laquelle on a enregistré les passagers et les pass et sur l'application interrail on s'est connecté avec Google donc une autre adresse mail.Quand on utilise l'application rail planner et qu'il nous renvoie sur interrail pour réserver des sièges,  les numéros de pass interrail sont déjà lié sur la première adresse mail. Cela semble rendre les réservations impossibles parce que nos pass interrail sont déjà utilisés par une adresse mail donc on ne peut pas les relier a une autre adresse mail.Comment peut on faire? Peut on modifier d'un côté ou de l'autre l'adresse mail.Il est impossible de supprimer les voyageurs enregistrés sur le premier compte interrail. On peut ''supprimer toutes les données'' mais est ce que ça supprimera nos pass ? Merci de votre aide

Does anybody know how you can delete a cancelled journey in the DB app? I successfully cancelled a journey and was refunded promptly by DB. However, although it is easy to delete a journey when it has been completed, it does not seem possible to delete a journey you never started in the first place! Any ideas?

the video is not helpful, I guess I need someone to call me in Calif USA and talk me through how to add trains without seat requirements.

This is my first time going to Europe and using the trains.  I’m slowly figuring it out, but would like some advice in using my pass effectively.I'll be in Europe for a month from May to June and purchased the 7 travel days in 1 month pass. At the moment, I’m planning the first two weeks of my trip.  I’m starting in Paris and would be there for seven nights.  While there, I am considering taking day trips into Chartres and Giverny.  For short trips in the same country, would it be more cost effective to buy individual return tickets ?  And should I book now?  I plan to use my pass to cross over to Italy, Germany, and the Netherlands.  I’ve already used the pass to book seat reservations for going from Paris to Milan and from Milan to Venice.  From Venice, I’ll like to go to Verona.  I’ve noticed that there is an option to reserve seats and no seat reservations required.  At the time of the year I am in Italy, should I risk no seat reservations for flexibility an

J’ai l’envie de voyager avec ma femme en train pendant un mois en Angleterre et, surtout, en Ecosse. Est-ce que l’une ou l’un d’entre vous a déjà effectué ce voyage ? Peurt-il transmettre des propositions ? Merci d’avance I want to travel with my wife by train for a month in England and, above all, Scotland. Has anyone here ever done this trip? Can you give me some suggestions? Thank you in advance.

Bonjour, je dois réserver un train de nuit qui fait paris>zurich. Quand je vais sur le site OBB pour réserver je peux mettre 2 passagers mais je ne peux pas indiquer que chaque passager a un pass interrail dans les menus déroulants. Est ce qu'il y a certains trains qui ne prennent pas en compte le pass interrail? Je précise que dans l'application interrail sur le téléphone lorsque j'ai créé mon voyage, j'ai coché dans les filtres "réseau pass interrail uniquement".Merci de votre aide

Hey everyone,I’m Enes (18years old), from Germany and looking for travel buddies for a planned DiscoverEU/Interrail trip through (Austria,) Switzerland, and Italy. I won a DiscoverEU pass and am currently planning the trip.Here’s the plan so far:Innsbruck → Zürich Zürich → Interlaken Interlaken → Grindelwald or Interlaken → Oeschinensee (Kandersteg): happy to do some hikes Kandersteg → Milan (with a day trip to Lake Como) Milan → Rome Rome → VeniceThe idea is to stay around 2-3 nights in most places.Dates: August 1 - August 22, 2026The route and stays can change. This is meant to be an exploration trip, not a party holiday. The focus is on nature, cities, and culture.If anyone wants to join for the whole trip or just part of it, has a DiscoverEU/Interrail pass, or will be somewhere along the route and wants to share travel or destinations, feel free to reach out. 

I just got an email claiming to be from Eurail.  I can’t even verify it it’s legitimate and when I email Eurail they say I will get a response in one week.  Have other people received this message?  I am very concerned! I’ve copied and pasted it here.Security incident involving your personal dataWe’re writing to inform you about a security incident that occurred at Eurail B.V.. An unauthorised person gained access to part of our customer database. This means that someone outside Eurail has unfortunately been able to access certain customer details. Following the discovery, we immediately began work to further secure our systems and initiated an investigation with the support of external cybersecurity specialists. We take this matter seriously and are currently conducting a thorough investigation to determine the full scope of the issue and its potential impact on your data.

Hi, we want to travel from Paris (in our country of residence) to Stockholm in one day and night, via Brussels, Koln and Hamburg where we will pick up the night train arriving in Stockholm on the morning following our departure from Paris. Does this whole journey count as our outbound journey and therefore NOT count as a travel day? Or is the Paris to Brussels train our outbound journey with the rest of the trains on that day being on travel day 1?I have planned a round trip to the arctic circle thinking it would take 6 travel days but the planner is recommending a 4 day pass which is only possible if the whole journey to Stockholm, and the reverse on the way back, are not counted as travel days.Could anyone clarify this for me please?Thanks in advance 

Hi, This will be our 1st time using interrail and we are very nervous, I’m a disabled traveller and also easily confussed!. We are flying down to Rome for a few days an then plan on getting Interrail back to Zurick and flying home from there. We would really like to go through the Brenner pass as part of our journey, I have put this route in the planner.Verona Porta Nuova3h 31mdirectInnsbruck HbfIs that correct? or is it a different route that we need? We plan on staying overnight in Verona and Innsbruck.Thanks in advance for any advice.Rachel 

I am going on interrail this summer, probably in july, and i am searching for people to travel/ meet up with who share the same interests as me or not. i like to travel with more loose travel plans so there are many options open. i like to try new stuff everywhere wether its going to new places, diving, horse back riding or just simply enjoy a view somewhere. i really like hiking, but on a beginner level, and i also climb a lot(bouldering). if you are interested or maybe just have a question please text me!!

I want to travel from London to Florence on 31st July 2026 and to return to London on the 8th August 2026. Is this something I can do using a pass or do I need to get separate tickets for different legs? It is very difficult from what I have seen to plan this trip using any service available in the UK. I am hoping this is due to my naivety as I would like to use rail for European travel if its easy.