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N
Railmaster
NanjaRetired Community Manager
posted in Ask the community

How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

0
N
Railmaster
2 years ago
K
Kieran34Rail rookie
asked in Ask the community

Besoin d'aide pour mon voyage

Bonsoir à tous J'envisage de partir 2 semaines le mois prochain pour faire un petit tour en Europe centrale. Je me suis bien renseigné sur le pass Interrail, les trucs à savoir, etc. Malheureusement j'ai beau me creuser la tête, je n'arrive pas à me décider sur le nombre de pays à faire et sur mon itinéraire...  Comme je vous ai dit j'envisage de profiter de 2 semaines de vacances (en juin) pour partir découvrir quelques pays. Je pensais faire l'Allemagne (Munich/Berlin), Prague, Vienne, Bratislava, Ljubljana, Budapest. J'hésite entre 7 et 10 jours de pass et sur l'ordre des villes. En sachant que je vais rester environ 2 nuits par ville et que l'Italie et la Suisse ne m'intéressent pas vraiment.  Des conseils ou idées ? Merci beaucoup ! 

4
K
44 minutes ago
A
AnandaRight on track
asked in Ask the community

Help -Seat reservations in Europe

Hi I am going to go on my bucket list trip in Europe in August/September this year. I am 65 years of age and be travelling with my wife. I am going to buy the 7 day Eurail pass for this trip. I am a bit confused about the seat reservations and I would appreciate any advise regarding seat reservations for these trips so that both of us to be together . My itinerary is as follows.August 26th - London to Paris -                      How to reserve seats together for both of us?August 28th - Paris to Geneva and then to Zermatt, Switzerland                      How to reserve seats for Paris to Geneva together for both of us?                      Is it advisable to reserve seats from Geneva to Zermatt and if so where to reserve it?August 30- Zermatt to Chur on Glazier express and then to Lucerne                   How to get a reservation only on Glazier express- When I go to their website I cant find                         anywhere to reserve with a Eurail pass                     Is it ad

4
A
10 hours ago
Francesco Castellucci
Francesco CastellucciRail rookie
posted in Ask the community

Summer Trip

Hi everyone.Anyone travelling from 15 of August in North europe??

0
Francesco Castellucci
13 hours ago
T
TaraNew aboard
asked in Ask the community

Questions on Eurail Pass

Hi,I am travelling to Italy, Switzerland & France. During this time I will be using trains and buses to travel from one place to another.My question here is if EURAIL pass covers the following train journeys completely or just provides some discount.“Venice-Como-Zurich-Rhine Falls- Lucerne- Interlaken-Paris. I will also be travelling to Mt. Titlis, Grindelwald, Lauterbrannen and Lake Brienz.”Additionally, Once I purchase the EURAIL pass can I directly hop on any train or do I have to make reservations first? If I need to make reservations then is there a particular website from where I do that or it can be any third party website like Omio, Trainline etc.? I understand that this question might have been asked multiple times but I am confused on this topic. 

1
T
Full steam ahead
17 hours ago
A
alps_and_downRail rookie
asked in Ask the community

Unreliable information on NJ469 Paris-Salzburg

Hi everyone! I have tickets on the NJ469 next week (16/05) from Paris Est to Salzburg. Short version: one customer representative told me the train is not leaving from Paris, but Strasbourg because of construction work; another told me that the train was not modified and would still be leaving from Paris. Does anyone have more information about this train? This is the long version:Initially, the train was supposed to leave at 19:12 from Paris Est. However, on 25/04 we received a (somewhat cryptic) email from ÖBB (“Information zu Ihrer Verbindung”) telling us that “Der Fahrplan Ihrer Verbindung von Paris Est (16.05.2024 19:12) nach Salzburg Hbf hat sich geändert” (i.e. there have been modifications to our train).Looking at the online timetables, it appears that NJ469 is no longer leaving from Paris, but from Strasbourg because of construction work. Indeed, on the nightjet.com website, one can find this message: “NJ 469: Due to construction work, this train cannot run between Paris Est a

3
A
Railly clever
18 hours ago
hellyplop
hellyplopRight on track
asked in Ask the community

Route from Salzburg-Ljubljana-Siena

Hello all, Advice from experienced interrailers needed! We are travelling around a few countries in Europe for a few weeks in the summer and currently have booked the Paris-Salzburg sleeper, arriving in Salzburg 7th August. The next thing we have booked is a week in Tuscany from the 15th August. My question is how best to spend that week in between? I had thought to do Ljubljana-Pula, then Pula-Venice by ferry, then Venice-Siena, but I’m not sure if that’s a bit complicated and we’ll end up with not much time in each place? I would like to visit Slovenia and Croatia if possible but am aware it would only be a flying visit if I squeeze it into this week, plus there’s the additional cost of the ferry to think about. Could anyone either reassure me that the above plan is ok, or suggest an alternative which wouldn’t be too stressful but stops at a couple of nice places? Thanks very much - appreciate your time :-) 

1
T
Full steam ahead
1 day ago
M
MorsuRight on track
asked in Ask the community

bern berlin train question

 on August 1st I wanted to take the train from Bern to Basel number ic 984 at 8.04pm and Basel Berlin number ic 604009 at 9.13pm but I now notice that at the exact same time a NJ 409 NIGHTJET also leaves, how is this possible??

1
T
Full steam ahead
1 day ago
Eilis
EilisNew aboard
asked in Ask the community

Looking for route suggestions luxembourg - Belgium - Netherlands - denmark

Hi everyone,Myself and my hubby Stephen are going to Bruce Springsteen in werchter and Odense in July. We've decide to make it a interrail trip. We are flying into luxembourg on 29th june and flying out of Copenhagen on sat 13th july We have to be near werchter on Tuesday 2nd July and Odense on Tuesday 9th July for the gigs... Otherwise nothing set in stone! Wed love to see bruges and Rotterdam but  open to suggestions! Thanks,Lisa

1
BrendanDB
Full steam ahead
1 day ago
M
mafarahRail rookie
asked in Ask the community

Direct trains or with the least changes.

Hi,We are a family of 6 - (2 adults, 2 teenagers, a 3 years old and 8 years old). We are planning to visit the following countries:Bulgaria (Sofia), Italy (Milan), Spain (Barcelona), Netherlands (Amsterdam), Belgium (Brussels), UK (London). We are thinking of buying the 4/5 days Global Pass and would consider flying to 1 or 2 of these destinations. My question is, what would be the easiest route with the least number of train changes.  Thank you.

4
ralderton
Railmaster
1 day ago
L
LouEganRail rookie
asked in Ask the community

Eurail Global Switzerland Germany

Looking at doing Switzerland Germany for November/December with a 22 day Eurail Global Pass is it possible to get from Luzern Switzerland to Stuttgart Germany using the pass without having to.pass throught Basel or does this only apply to one country Germany pass? 

2
L
1 day ago
M
MorsuRight on track
asked in Ask the community

seat reservation france

Hi, I'm having great difficulty booking seats on two French trains on August 7th. the site tells me they are sold out but apparently all the dates between now and October are sold out which seems very strange to me. in addition, the normal ticket can be purchased without problems from the snfc website. on the website https://www.raileurope.com/ it says that I can't buy the ticket with my pass, I don't understand why. For me it is essential to arrive in Barcelona on that day otherwise I will miss the whole trip, thank you very much in advance😭

13
T
Full steam ahead
1 day ago
T
Keeps calm and carries on
Trip2EUKeeps calm and carries on
asked in Ask the community

Caledonian Sleeper no option to add manually

Hello, As suggested by experts, for Caledonian sleeper journey from Edinburgh to London Euston, we have to add the journey manually with time as 00.40 CET, But I don't see any option to add manually now.Also, I can see 2 trains journey by Rail planner starting at 23.40, which one to add and how to add? Are both Caledonian sleeper?1) Edinburgh (23.40) -->(00.11) Carstairs (00.20) -->(6.40)Watford (6.53)-->(7.09)London Euston2.)Edinburgh (23.40) -->(00.11) Carstairs (00.20) -->(7.15)London Euston And below screenshot showing no option to add manually, add to journey redirects to planner page.TIA

2
T
Keeps calm and carries on
1 day ago
S
ScottlansfordRail rookie
asked in Ask the community

Seat Reservations Required, but no place to purchase

We are trying to book a train from Interlaken to Rome. At one transition, (Domodossola) the site says “You need to buy a seat reservation to board”; however, there is not a place to purchase a seat. At the next stop (Milano Centrale), it says the same thing, but with an option to purchase. Does this mean the train at the Domodossola is sold out?  Also, it says BUS operated by Ferrovie dello stato SpA; does this mean an actual bus, or is it still a train (the other transfers say Regional Train).  Thank you. 

3
A
Full steam ahead
1 day ago
B
BSmeMuchoRight on track
asked in Ask the community

Seat Reservations from Barcelona Sants to Lyon Part Dieu

For starters thankyou in advance, Community.  If I were in the know I would gladly offer my advice to everyone.Today I am 90 days out on a trip from Barca to Lyon (August 4th).  I went to reserve seats for my wife, son and I and it states that I cannot.  I have (3) 1st class, Eurail Global Passes for multi days.  When I click o the Rail Planner app to make a seat reservation it launches an option to (Go to the website), so I do. On the website it states *Not available from Eurail.com.  This seat Rez can’t be booked on our website. Click More Info.  So I do.  From there it state in bullet points.  1. You can book up to 90 in Advance (today). 2. Print at home, and you get emailed up to 3 hours prior. 3. Post delivery up to 6 days before. and other facts that you will be booked in you class and placed together.  Also, you can book at the station, and only locally in Spain. What do I do or where do I go for the most seamless way forward with what I have (Eurail Global Pass)?  Is it the las

12
ralderton
Railmaster
1 day ago
T
Keeps calm and carries on
Trip2EUKeeps calm and carries on
asked in Ask the community

Use of Interrail Pass QR code at Amsterdam Centraal Gates

Hi I was checking Amsterdam Centraal | A  brief station guide (seat61.com) , where it is written I can use Interail/Eurail QR code to go through gate pass. I want to utilize Interail pass for Amsterdam Centraal to Zaane Sachan trip via Sprinter.  Since this journey doesn't require a seat reservation, I would be going thru gates by Mobile Interail pass only. Now i have 3 passes in one mobile for 3 passengers. How other will scan the code if I will go through first with my mobile (and other two pass QR code in it) . Littel confusing. Could someone help here. TIA

3
runner.on.rails
Railly clever
1 day ago
Rachel Russell-Smith
Keeps calm and carries on
Rachel Russell-SmithKeeps calm and carries on
asked in Ask the community

Pass Not In Network to Amsterdam- help

I am traveling from Brussels Midi to Amsterdam Central tomorrow morning at 9:52 however I am seeing pass is not in network on Raill planner. Please advise 

5
Rachel Russell-Smith
Keeps calm and carries on
2 days ago
N
NémiteNew aboard
asked in Ask the community

How many days will it count?

Hey!I’m actually planning my trip right now and I wanted to ask something just to be sure. I’m planning to visit an Italian friend during my trip and I’ll be staying to her place in Padova. We’re planning to go to cities near hers. So I wanted to know if for example I go from Padova to Venice and in the same day go back to Padova it’ll still count as 1 day of traveling right?

2
A
Railly clever
2 days ago
S
Salomé CaprioglioRail rookie
asked in Ask the community

Italy trip

Try to find a travel buddy who go to italy in july 

2
S
3 days ago
A
AleksNew aboard
asked in Ask the community

it is 6 days for traveling?

I am planning a trip from Germany to Vienna for 2 nights and then on to Hungary for several nights. At some point on the way back I will travel from Hungary to Linz again for 2 nights and then on the way back to Germany. That's 6 days of travelling, right? So a global pass for 6 days? I live in Germany.

2
A
Railly clever
3 days ago
J
jmh277Rail rookie
asked in Ask the community

Seat Reservation within England

I am going to take a day trip from London to Stratford-upon-Avon. I am looking at round trip from London Euston Station to Stratford in July 2024. It is an express train to Birmingham then regular train to Stratford. On the Eurail app it says seat reservations needed. When I click on it says 1st class or 2nd class. I clicked 1st class and nothing happens. Is it too early for seat reservations? Do I need to look at another site?? Any suggestions would be helpful. Thank you. 

2
J
3 days ago
Jade Davidson
Jade DavidsonNew aboard
asked in Ask the community

Mother-in-law booked tip on her app for our whole family, now we can't link to our app

My family purchased the Eurail pass and we all added them to our phones. My mother in law started the booking of the trains on her phone and linked each pass to each persons eurail information/pass number. I have received email confirmations of bookings. How do I add these into my app? I would’ve assumed they would have immediately linked to my pass, but I cannot figure out how to get them on my app now.

1
ralderton
Railmaster
3 days ago
Ana Rojas
Ana RojasNew aboard
asked in Ask the community

Reservation of seats

I have plan a trip to Scandinavian from Berlin. When do I need to make the reservation of the seats? Must it be in advance or at the same day of the trip. I have bought a global pass first class and do I also need a reservation? I also read from another travellers that they experienced problems with reservations.Furthermore, there are any ideas to visit in Scanadinavian?ThanksAna

2
A
Railly clever
3 days ago
B
Full steam ahead
BrianLFull steam ahead
asked in Ask the community

Calais to Dover by ferry

Hello,I am finding the P&O website impossible to use. I want to cross the Channel on May 21. Directferries gives the time of the only departures available as 06:40 and 8:20, but my date and any other date I enter is labelled Sold out! This is clearly impossible, and so I am willing to arrive to Calais as early as I can by train from Lille, hoping to get a bus there from Calais Ville to the ferry port, or if necessary a taxi.Are there any later ferries? That would help.Is this doable? Thank you for your help,Brian. 

9
B
Full steam ahead
3 days ago
Ana Rojas
Ana RojasNew aboard
asked in Ask the community

App Timetable

The website from Interrail shows my itinerary and also shows that no reservation is needed. However, my app on my mobile phone says that this route can not be found. What does it mean?Why is there this discrepancy? Thanks

1
Angelo
Railmaster
3 days ago
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