Skip to main content

Ask the community

Not sure where to post? Ask your question here.

  • 1,537 Topics
  • 5,906 Replies
1537 Topics
C
ChavenhamRight on track
asked in Ask the community
Help reserving tickets Lyon-Brussels

Hi, I want to reserve a ticket from LYON PART DIEU (France) to BRUXELLES-MIDI (Belgium) with SNCF Voyages for May 5th. It’s giving me the error “Prices unavailable”. You recommend usin RAilEurope websiote but my train doesn’t appear there, plus they seem to ask me for the money anyway. I have also checked the official SNCG page but they don’t allow me to reserve for Interrail, just buy tickets. How am I supposed to reserve?

515
R
Railmaster
7 months ago
Liz Sprague Holt
Liz Sprague HoltNew aboard
asked in Ask the community
I’m s Eurail pass newbie with confusion

I have purchased a Eurail pass for me and a friend. We’re heading to Amsterdam on April 27 and visiting seven countries going by train. I’ve taken many trains in Europe including this year but I’ve always bought regular tickets. This is my first pass and I’m confused even after reading the entire website. 1.) I have created seven “trips” in Rail Planner. I’ve successfully made a few reservations but some of the trips that say reservations recommended I’ve tried numerous times to make and I get an error message. How do I know if these trains are available? And for trips with several legs I get messages that say some of the parts of the journey can’t be made. 2.) Second question: for trains where reservations aren’t necessary how does one know what car to get on and what seats may already be reserved by others before we sit down? 3.) Finally some of the legs have very short transfers like 7-9 minutes! Is it possible to make these connections? We’re in our sixties and not marathon runners

672
R
Railmaster
7 months ago
E
Keeps calm and carries on
Eurotrippers2Keeps calm and carries on
asked in Ask the community
Milan to Salerno or Naples/Sorrento?

Hi there, I am travelling with my 15-year-old daughter on June 8th from Milan. I am trying to decide between staying in Salerno or Sorrento, and to save time will get the fast train from Milan to Salerno or Naples (transferring to local Sorrento train).  We will then base ourselves in one place to explore for 3 days. I know this is not near enough time, so would appreciate thoughts on the benefit of location and ease of getting around via public transport to places of interest - particularly Pompeii (we won’t do Vesuvius). We have a Eurail pass that we will use for the fast trains, but believe it won’t work for local trains. As a Mum and daughter travelling alone, I am keen to ensure the safest options, where we can maximise our time, without running around too much and not enjoying just being in this beautiful part of the world. Any recommendations for favourite, reasonably priced accommodation in Salerno (walkable to train) or Sorrento would be appreciated. I have found a wonderful A

572
A
Railly clever
7 months ago
M
mikedodsonRail rookie
asked in Ask the community
SEAT reservations

we have several train trips booked with your app, but your app will not accept entries to reserve the seats.Please do not refer me to the seat reservations instructions again.It does not work.

583
ralderton
Railmaster
7 months ago
Nabil Islam
Keeps calm and carries on
Nabil IslamKeeps calm and carries on
asked in Ask the community
Agoda Eurail Globall Pass

Hi, has anyone bought the Eurasia Global Pass from Agoda?? Seems like there are on quite a discount. On website it’s $734 for 7 days and on Agoda it’s only $676. Wondering if is there any difference buying it from the actual website vs this. Please help.  

2266
Nabil Islam
Keeps calm and carries on
7 months ago
F
FirsttimeInterrailerRail rookie
asked in Ask the community
using public transport

Hi, I’m planning my trip to the UK right now and I’m a bit confused about the public transport. I found a list which lists all the different train companies I can use with Interrail but can I use these only on a travel day? (this is the list btw: Railway Companies | Interrail.eu) So for example if I’m in London for two nights, I’ll have one day (in the middle) which isn’t a travel day. Can I still use the public transport on this day or will I have to buy a ticket additional to the Interrail pass? (I have the global pass)It would be lovely if someone could help me with this :) Lots of greetings

733
F
7 months ago
Somyos Kiataramkul
Somyos KiataramkulNew aboard
asked in Ask the community
Eurail Germany Rail pass

Can i use the  Germany Rail pass for the train in Austria ( from Salzburg to Innsburg)?

452
Hektor
Keeps calm and carries on
7 months ago
I
interrailrookie81Rail rookie
asked in Ask the community
How do I know the train journey exists?

I'm about to use my pass for the first time in 5 days. I've just read that you pick the train times you want and it instantly gives you qr code tickets to get on the trains. But I've seen that not all journeys on the app are accurate. So if you use a travel day and pay for a seat reservation on the app (I'm not 100% sure how that works yet) and you could turn up and there's no train. I haven't clicked on anything yet so I hope someone could help me figure this out.

1235
R
Railmaster
7 months ago
N
Full steam ahead
nikita2007Full steam ahead
asked in Ask the community
Journeys

Sorry, I have a question, can I do it like this? I came from Wroclaw to Vienna but now I want to go from Vienna to Wroclaw, my country of residence is Poland

528
BrendanDB
Full steam ahead
7 months ago
P
pepemokoRail rookie
asked in Ask the community
Can I share the itinerary of a travel day with my companion?

Hi Community,It would be very handy if I could share a planned travel day from the Rail Planner with my companion, so she can add it to her Trip without having to search for herself. This does not seem possible, only with total Trips - or am I wrong?Hope so,regards, Pieter

432
P
7 months ago
D
DaisyTravelsRail rookie
asked in Ask the community
Ravenna to Venice on Saturday June 15

I want to travel from Ravenna to Venice on Saturday June 15th.  We travel to Ravenna from Florence on the previous Saturday to take a cruise, and we are staying for two days following the cruise in Venice.  I was able to finalize all other train travel throughout Italy about a month ago, but this particular train is only showing a 6 a.m. departure from Ravenna on this date (and this is too early as we won’t have disembarked from the ship at that time).  I’ve been checking this route everyday for the last month and thought more times might become available today, 2 months out, but still nothing. Does anyone know why this might be?  Any assistance is appreciated.  thanks.

291
Hektor
Keeps calm and carries on
7 months ago
Jessy Da Cruz
Jessy Da CruzNew aboard
asked in Ask the community
1st trip: Paris - Sicily by train. How to do ?

Hello everyone!I would like to take a trip from Paris to Sicily. I don't understand how to do this with Interrail, especially since I would like to take a night train part of the way between Naples and Sicily, to Catania in particular. As far as I understand from Interrail, they have a connection between Naples and Catania. I would also like to take the return trip from Sicily to Paris.I have done some research and there is a train that detaches once you arrive at Villa San Giovanni/Messina. Bonjour tout le monde !Je souhaiterai faire un trip de Paris jusqu'en Sicile. Je ne comprend pas comment m'y prendre avec Interrail surtout que j'aurai souhaité faire une partie de mon trajet en train de nuit entre Naples et la Sicile notamment Catane car si j'ai bien compris d'après Interrail, ils font la liaison entre Naples et Catane. Mais aussi le retour Sicile à Paris.Je me susi renseignée, il existe un train qui se détache une fois arrivé à Villa San Giovanni/Messine.

541
T
Full steam ahead
7 months ago
N
Full steam ahead
nikita2007Full steam ahead
asked in Ask the community
Ask about reservation, im received ticket or what?

I will have an interrail ticket, will I receive another seat ticket when I make a reservation? Will the conductor ask for two tickets? It is interesting to me

502
O
Keeps calm and carries on
7 months ago
G
glassaliNew aboard
asked in Ask the community
sleeper trains to Italy

Can anyone recommend overnight sleeper trains in Italy? Would like to go from Venice to Naples and then Naples back up to Florence or Milan but  there don’t seem to be many direct overnight trains to these destinations. Do any of you have any experience booking this type of trip?

1042
Hektor
Keeps calm and carries on
7 months ago
X
XerxesNew aboard
asked in Ask the community
Print out e-tickets?

HiI have a ten-travel-day mobile Interrail pass, and have planned out my itinerary for a journey through France, Switzerland, Austria and Germany. I now have all the tickets ready on my mobile phone, and have made the necessary seat reservations (which I know have to be printed out and shown separately).I understand there is no way of backing the e-tickets up to another device for security, but am worried about what happens in the (hopefully unlikely) case that I lose my phone or it gets broken while I am travelling. I have managed to take screengrabs of each of my tickets as shown on my phone, each of which clearly shows the QR Codes for each ticket, and have transferred these to my home desktop computer. If I now print these out, can I use them instead of the tickets on my phone in case of need?Many thanks

2612
A
Railly clever
7 months ago
J
John YuRight on track
asked in Ask the community
Use of Apps on Eurail Global Pass

Hi Guys, I bought a Eurail Global Pass. I am using a Rail Planner App to book my trips. I noticed there is another app called DB app that can also provide train trip booking. So instead of Rail Planner app, can I use the DB app to book my train trips linking this app to my Eurail Global Pass ? Thank YouJohn

47514
R
Railmaster
7 months ago
V
viorelNew aboard
asked in Ask the community
Calatorie Dus -Intors

Salut, Cate zile trebuie sa iau (4zile sau 5) pentru ruta Londra -Constanta-Londra?Am facut o simulare si i-mi aratau 4 zile.Doua dus,doua intors.

411
ralderton
Railmaster
7 months ago
F
FiekeNew aboard
asked in Ask the community
Popularity backpacking Balkans

Hey people, I have been interrailing for about 2 weeks now. I started in Vienna, Bratislava and Budapest and I loved the amount of people of about my age (21) that were solo traveling as well. After that, I went to Timisoara (Romania) which was very calm and I am now in Cluj-Napoca, which also seems to be calm. My plan is to do way more countries in this area, but I feel a bit worried now that I won't meet that many people there. However, I have been loving the most of solo traveling to be meeting new people. I am traveling from April untill June and I am mostly going to hostels. The countries that I had planned to go to are: Romania, Bulgaria, North-Macedonia, Albania, Montenegro, Bosnia, Croatia and Slovenia.What have your experiences been? Do you think it will get better if I continue my tour? Or would you advise me to go somewhere else in Europe? Or do you have any other tips?

640
F
7 months ago
Ewald
EwaldNew aboard
asked in Ask the community
2 nights at Milan - where to stay?

Hi, a friend and I are looking for accommodation for 2 nights in Milan in August this year. Since Milan is not known for cheap prices and we don't want to share a room with other people, but prefer to have our privacy, we wanted to ask here if there are any insider tips that are not so easy to find on the internet or don't appear there at all?We are happy about every tip! Thanks in advance!!

310
Ewald
7 months ago
E
EdozzyNew aboard
asked in Ask the community
Help with Europe Interrail itinerary

I am interested in doing interrailing in Europe this summer for a week or so with my 11 year old son. A possible itinerary I would like- London to Strasbourg (on Eurostar)- Strasbourg to Munich - Munich to Salzburg - Salzburg to Zagreb - Zagreb to Bratislava - Bratislava to Budapest - Budapest to Prague - Prague to Nuremberg- Nuremberg to Brussels .- Brussels to London The cities I most want to see are Munich, Salzburg, Zagreb, Budapest, Prague. Are there any other destinations or routes I should consider to save time or ease of transfers? Is the above itinerary sensible in terms of train times and changes? Are there are any better night train routes to consider. I am open to suggestions. How long should I spend in each location? I was thinking 2 nights in Munich, Salzburg, Budapest and Prague. Any suggestions of things to see and do with an 11 year old. 

652
BrendanDB
Full steam ahead
7 months ago
kiss4498
kiss4498Rail rookie
asked in Ask the community
Night train between Brussels and Innsbruck. 1 or 2 travel days

I will plan my 1st train from Bruxel to Innsburk on 5 May. I have 7 days pass.If I take overnight train to arrive on next day, I used 1day or 2 days which is right?I've tried to book seats many times only to fail and was given attached screen.I am so anxious about failing using Eurail pass.Can l get helped in the train station on the spot?Please help me.Thank you for reading my article written in poor English.

663
R
Railmaster
7 months ago
L
Leonie joyNew aboard
asked in Ask the community
Eurail pass reset password delay

The first time trying to use our Eurail pass wouldn't accept our password. I pushed reset password and am still waiting after 2 days. What should I do.?I have emailed them twice to no avail.

271
R
Railmaster
7 months ago
J
JaniRight on track
asked in Ask the community
London/Paris/Italy

Hello!I am planning to travel from London to Paris and then visit several cities in Italy. Is the Global Pass useful for this type of trip? I wonder if I can use it to travel between different countries and within cities within the same country.Thank you💫

967
T
Full steam ahead
7 months ago
B
Keeps calm and carries on
barbelouilleKeeps calm and carries on
asked in Ask the community
One country pass

Bonjour,  Peut on prendre un pass global et rester dans le même pays (Écosse), sachant que nous y arriverons et y repartirons très certainement en avion depuis la France ?Le pass un pays ne comporte pas assez de jours de voyage pour nousSalutations 😉

401
T
Full steam ahead
7 months ago
J
JemmamillarNew aboard
asked in Ask the community
DESPERATE - cant book seat reservation? :(

Hi! Does anyone know if there’s a problem with the website right now?I’ve been trying to buy train reservations for the past week but I am not able to press the button "continue to traveler details”, or if I get through to the next page where I put in our birth city’s, I then can’t click past to “proceed with payment.” It just won’t let me click the button to proceed further.I’ve tried everything - Eurail website on: iPhone, laptop on safari, laptop on chrome, cleared cache, tried on my friends phones & laptops, tried different times of the day, tried to book 1 train instead of multiple.. I need to make a reservation for 13 trains for our Europe trip, for late June-July. I filled in my name, address etc. but I can't buy them… we leave in 8 weeks, some of our trains are nearly fully booked out, and I’m stressing out 😔I’ve reached out to the chat bot & to support and I’m waiting to hear back. Is the website down??? Or how can I buy these seat reservations. We have a 1st class pa

1682
A
Railly clever
7 months ago
Terms and Conditions & Privacy Policy