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1490 Topics
C
Keeps calm and carries on
CaroleKeeps calm and carries on
asked in Ask the community
PROBLEM PAYING FOR EUROSTAR RESERVATION

Hi I've managed to book seats on eurostar from London to Brussels on 3 June but after taking my credit card details get message saying something went wrong. Tried again and also tried with seats on 1 June.  I'm able to pay so there must be seats available but I get same message. I always seem to have a problem with interrail site! 

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C
Keeps calm and carries on
1 year ago
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Nadja987654321New aboard
asked in Ask the community
Flexible Use of tickets with german Strike May 2023

As the german trains will nationwide be cancelled from 14th to 16th May, DB has asked Travellers to -if possible- do Their travels from 11th to 14th May before the strike hits and has therefore Made it possible to take any similar train on These days if one has booked a Ticket that is affected from the strike. Is the Interrail Ticket also valid on the days beforehand for The same route i booked for May 15th? Does anybody have experience with this or a similar Situation? Big thanks XXX

2
M
1 year ago
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Mary-LouRail rookie
asked in Ask the community
Reservation with two different passes

Hello,I have a question. My boyfriend and I are going to travel to Italy in July. I have a ticket for Italy only and because I live near the Italian border and he has a ticket for more countries because he is from Germany. Is it possible to make seating reservations for both of us even though we have different passes? We want to sit next to each other. His journey begins in Munich and mine in Brenner.Thanks in advance

4
M
1 year ago
Rayan Awada
Rayan AwadaNew aboard
asked in Ask the community
italy interrail pass

HelloI want to take the 1 country interrail pass for Italy. I'm located in France. Does the pass include the train from France to Italy or I have to take a different ticket 

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Railmaster
1 year ago
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Nadja987654321New aboard
asked in Ask the community
May 2023 Strikes in Germany

Dear All,I am planning to take the EC 151 from Mannheim to Milan on Monday 15th May - now the german Train association EVG has just announced strikes for all german trains from 14th to 17th May. Do you guys Know if ECs are also affected from these strikes? Or is it german trains only?

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Angelo
Railmaster
1 year ago
Kamaria
KamariaNew aboard
asked in Ask the community
need help immediately

I booked my trip through global pass. I needed seat reservations for some legs of the trip but not all. I loaded the full trip to the app. I didn’t know it at the time but eurail loaded wrong trains for the seat reservations right trains for others. I’m on the right train but now will miss the other connecting trains I paid for.  I am out of the country traveling with a 7 year old and eurail has NO customer service line. All my connecting trains have less than 15 minute breaks between so I can’t even speak to an agent. What ami supposed to do? I don’t know if I even have seats. I want to be safe in Europe. Not stranded with a 7 year old in Switzerland. Please help! 

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Full steam ahead
1 year ago
A
anastasisRail rookie
asked in Ask the community
How much is the limit for the tickets cost for the pass of 4 days within 1 month?

I cannot find the limit of the ticket’s cost for the 4 days in month pass. I mean it costs 194euros but how much of the ticket’s cost do i save if i buy it?

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Railly clever
1 year ago
Bruno Oliveira
Bruno OliveiraNew aboard
asked in Ask the community
Big Travel

Helloo! I need Help…I am in London and i want to go Italy (Modena) on next week, i saw need do some “stops” in Paris and Milano. In the app it appears that at these stopsI need to go to another station "Transferby public Transport". Will thesetransports be available to everyone onthe train going to the same destinationor can I take an uber or something likethat?

3
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Full steam ahead
1 year ago
C
Colombia 22Rail rookie
asked in Ask the community
Seat Reservation(s)

 Seat Reservations….a popular topic.  Have already downloaded the the tickets...have my pass.  Now, I need to make seat reservations for 3 of 5 legs.  Eurail app is not possible to book seats.  Eurail website is useless….in timeout when I try to advance forward on the webpage.  Have high speed internet and 9-10 devices working just fine.  Its not my internet provider its the website.  The cute YouTube video on how to make seat reservations also useless. Any suggestions?  

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Full steam ahead
1 year ago
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famillerouchardRail rookie
asked in Ask the community
How to buy another child pass

Hello, we are a family of 5 people ( our children are 19, 16 and 10 ) we already bought our 5 passes.We need to buy another pass for a 9 years old child who will travel with us. Is it possible ? 

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F
1 year ago
Johanna Suova
Johanna SuovaNew aboard
asked in Ask the community
greek islands pass

If i buy the 6-days interrail pass for greek islands, do i need to use 2 days on italy and 4 on greece, or can i just use all 6 of them hopping in different greek islands? Im wondering bc the ticket info says ”2 international days and 4 domestic days”

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Railmaster
1 year ago
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sofieelinaRight on track
asked in Ask the community
No train connection between Athens - Patras ?

Hi:) I’m travelling from Athen to Bari by train and ferry in June. My ferry departs from Patras to Bari and so i searched for train/bus connections from athen to patras. i found out that there is no direct train connections due to constructions, but that i can take a train from athen to kiato and there change into a bus that replaces the train until patras. but i can’t find any sort of timetable for the trains and busses, i looked in the interrail app, the trainose website and the hellenic train websites: they all say that there is no connection available on the selected date. i travel on june 8th but i also tried different dates to verify if there’s a connection at all and it just doesn’ show...is it too early to book the train and the timetables are not up yet? or is there just no connection at all at the moment, or there is but it’s just not on the website yet? i’m really confused snd a bit stressed as i need to book the ferry asap and need to know if i even can travel from athens t

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K
Keeps calm and carries on
1 year ago
A
angelgonzalezRight on track
asked in Ask the community
Reservation Madrid - Paris

Hello, I have an upcoming trip to Europe and I’m already concerned if purchasing a monhtly Eurailpass was the right choice.I want to start my trip from Madrid to Paris on July 3 using the highspeed train and from there go to Seville, but just trying to book the starting point to Paris seems impossible.Any suggestion will be very welcome.Thanks!

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A
Full steam ahead
1 year ago
D
davidhaydenRail rookie
asked in Ask the community
Saved Train No Longer Appearing

I had saved a train in my trips a few days ago. It had required reservations and I planned on reserving it today. The train no longer appears. Does this mean the train is fully booked? The trips is over a month away still. Thanks for the help!

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R
Railmaster
1 year ago
Aila Ziegler
Aila ZieglerNew aboard
asked in Ask the community
Delete Social Media Login

Hello,In the past I have chosen Facebook for login. I absolutely want to get rid of that and create a normal login with my e-mail-adress and a password. I don’t want to be constantly traced by fb on my travels.I can’t find any information as to how to achieve that.I will greatly appreciate if you can give me some advice on the problem.Yours sincerelyAila Ziegler

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R
Railmaster
1 year ago
Sandrine Brandt
Sandrine BrandtRail rookie
asked in Ask the community
how to travel from thessalonique to alonissos ?

Hello I have bought two interrail global pass, do you know if I can use them for the ferry from thessalonique to alonissos? thanks a lot Sandrine 

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R
Railmaster
1 year ago
Kira Parlevliet
Kira ParlevlietNew aboard
asked in Ask the community
in/outbound problems

Hello,I get the message that I have to buy a separate ticket because I have already used my in/outbound. I have only used my ticket once in my own country and now I want to travel back from abroad to my own country. This should be possible, but he says it isn't. Did I do something wrong, does anyone know what's going on? 

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Railmaster
1 year ago
Paula De Lepper
Paula De LepperRail rookie
asked in Ask the community
HSL treinen in Italie

Klopt het dat je met een Global pass niet kan reizen in italie met de HSL treinen? 

1
Angelo
Railmaster
1 year ago
Paula De Lepper
Paula De LepperRail rookie
asked in Ask the community
Trein reservering naar Parijs , en van Parijs naar Chur Zwitserland

Hallo reizigers, Ik wil graag een interrail gaan plannen vanuit nederland naar Parijs, nu lees ik op deze community dat ik niet moet reserveren via de interrail app? waar kan ik het beste reserveren ? En daarna wil ik direct door reizen naar Chur in Zwitserland, hoe reserveer ik dit ? 

1
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Full steam ahead
1 year ago
Pete Bensimon
Keeps calm and carries on
Pete BensimonKeeps calm and carries on
asked in Ask the community
One month continuous pass - 30 days or 31?

I have a one month continuous pass. If I activate it and start my (outbound) journey on the 1st of September should my final travel day (inbound) be on the 30th September or on 1st October? 

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Angelo
Railmaster
1 year ago
L
Lorenzo RosiRight on track
asked in Ask the community
Reservation tips on Paris-Amsterdam and Prague-Budapest

Hi guys, I’m planning my trip in August and I’m quite on a budget 😬. So I’m trying to cut costs wherever I can, including seat reservations. Since both direct trains between Paris-Amsterdam and Prague-Budapest have compulsory seat reservations, I looked for different journeys with no reservations needed. This is the result:Paris-Amsterdam: Paris-Amiens-Lille-Courtrai-Anvers-Amsterdam on TER, InterCity and Regional trains; Prague-Budapest: Prague-Wien-Budapest on RailJet.So, reservations are not compulsory here, but I’d like to know if you suggest them anyway for any of these journeys. I let you know that we are 10… but both the journeys will start pretty soon in the morning (6:00 and 4:45)Thanks in advance.

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1 year ago
Antonino Dagata
Antonino DagataNew aboard
asked in Ask the community
How to buy a ticket of Santa Claus express

Good evening I'm planning a 5 day trip to rovaniemi starting from helsinki on march 16th evening and returning on the 21st evening in helsinki with Santa Claus expresshow can i buy a ticket for 2 people?

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M
1 year ago
Orlando Dirtsaver
Full steam ahead
Orlando DirtsaverFull steam ahead
asked in Ask the community
night trains

Hi,İs there a list or a page of the application which shows night trains?Thanks 😀

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Orlando Dirtsaver
Full steam ahead
1 year ago
Mary Ettmüller
Mary EttmüllerRail rookie
asked in Ask the community
valid

i bought my pass in january 2023. (7 days in one month). It says i can use my pass within one year. But at the pass the valid date is 18.01.23 to 17.02.23. Is my pass not valid any more? But i just bought it.. What is the problem?

2
seewulf
Railmaster
1 year ago
Sandrine Brandt
Sandrine BrandtRail rookie
posted in Ask the community
how to synchronize ebillet and interrail application

hello I have bought e tickets réservation on internet with interrail and I can not see it in the application rail planner what should i do? thanks a lot for your answer ! 

2
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Full steam ahead
1 year ago
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