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1535 Topics

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KwelchonsRight on track

asked in Ask the community

Help booking ticket with Pass in Switzerland

Hi, I bought a 4 day Eurail pass and am trying to book my first train ticket. When I go to book on the Eurail mobile app it is not giving me the same options as the SBB site. I am wanting to book from the Zurich airport April 26 at 12:15 to Schaan Bahnhof. On the SBB site it has a 12:15-14:11 option that does not show on the Eurail mobile app. How can I book that ticket?

6583

1 year ago

barbelouilleKeeps calm and carries on

asked in Ask the community

Nome de passagers pour reservations

Bonjour, Nous voyageons à 3 en octobre prochain, les pass et le nombre de voyageurs sont correctement renseignés, pourtant quand je veux réserver cela ne me met que deux voyageurs...

324

1 year ago

Ascot75Right on track

posted in Ask the community

Trenitalia 3 Day Pass - Paris to Verona, Italy NEED SEAT RESERVATIONS

My friend and his two teenage children are traveling from Paris Gare de Lyon to Verona Porta Nuova, Italy on 22 June 2023. They purchased the Trenitalia 3-Day Pass, and need seat reservations for this journey.This site is the only one I've found that has seat reservations for sale, but it's asking for the their Interrail Pass number. They don't have one because they have Trenitalia Pass.What do they do? Dose the Trenitalia Pass number work on this site? Thank you!

75610

1 year ago

KwelchonsRight on track

posted in Ask the community

Help with train travel in Switzerland

I am flying into Zurich Switzerland. From there I am taking a train to Liechtenstein for a day, then to Lauterbrunnen and onto Murren where I will be for 4 days, back to Zurich, then Bruges, Brussels and Amsterdam. I am trying to decide if a 7 day Eurail pass would be best or a Swiss Half price pass and then point to point tickets for the rest of the train rides. Any help is greatly appreciated.

1925

1 year ago

SuttonhannoverKeeps calm and carries on

asked in Ask the community

Reservations lugano to strasbourg (via Basel) for first class

Hi All, thanks for the super answers you are providing! At the end of May, my wife and I will take the train from Lugano to Strasbourg (via Basel). It’ll be a weekeday and we’re flexible but prefer late morning. In your opinion, do we need a reservation? Our Eurail pass is first class. I’ve heard from some in the community that you don’t need a res in Switzerland. OBB is selling an 11:00am reservation for about 10 Euros per person. Necessary? Thanks!

943

1 year ago

elliejanelFull steam ahead

asked in Ask the community

Florence to Bologna and Pisa

This is the route I’m planning tomorrow: Florence- Bologna, Bologna-Florence, Florence-Pisa. This will all be in 1 day. I’m sure it is, but wanted to double check, this is ok to do on the interrail pass? I know I could skip returning back to Florence but it works out quicker and I will be in pisa at an earlier time.

943

1 year ago

elliejanelFull steam ahead

asked in Ask the community

Bologna train station

When looking at a route form Florence SMN to Bologna there are two options for Bologna train station (Bologna city and Bologna centrale). Are these the same or different because when I put in the exact same route, the arrivals time at Bologna city is 25 ish minutes before Bologna centrale. If I want to be in the city centre, is Bologna central the correct station to arrive at?

1001

1 year ago

GrunenwaldRight on track

asked in Ask the community

Réservation couchette train de nuit Paris à Vienne

Bonjour, nous souhaitons voyager en Autriche et en Slovénie en août 2023. Je n'arrive pas à réserver un compartiment couchette dans le train de nuit direct qui part de Paris le vendredi soir pour arriver à Vienne le lendemain matin. J'ai le même problème pour revenir (Vienne à Paris) fin août. Est-ce que ces trains ne sont pas encore ouvert à la réservation ? Ou est ce que nous devons trouver un autre train pour se rendre à Vienne ? Merci d'avance pour votre aide !Laure.

5032

1 year ago

Asia CuccuNew aboard

asked in Ask the community

Treni Notturni

Ciao a tutti. Io ho preso un global pass interrail. Vorrei prenotare un treno notturno Svizzera - Amsterdam con carrozza cuccetta.Ho saputo che con interrail c’è una scoutistica, ma come si procede? C’è un codice da inserire al momento della prenotazione per avere lo sconto? Dive si trova questo codice?Grazie

661

1 year ago

dio77New aboard

asked in Ask the community

Living in Germany for a bit - but not my home country

Can enter and travel out of the same city more often when its not in my homecountry?

341

1 year ago

luz estefania marquez torresNew aboard

asked in Ask the community

¿cómo puedo facturar la compra de mis pases?

quiero saber si mi compra la puedo facturar (estoy en mexico), ¿y cómo puedo facturar?

1051

1 year ago

Flor Di DioNew aboard

asked in Ask the community

Help about Sabre

Good morning!I´m getting in touch, from the Travel Agency Leex, to ask how we could sell -----, through Sabre.Could you ,please, provide us with an ID?What data of our Company would you need to be able to move forward with the management?I look forward to your comments.Thanks for your attention.Kind regards,

321

1 year ago

surmKeeps calm and carries on

asked in Ask the community

Reservations within Italy - Milan to Venice, Venice to Rome, Rome to Pompei, Naples to Florence

Hello,What is the recommended website (or alternative method?) to make reservations for train journeys within Italy?Would it be cheaper to do seat reservation at Italian train stations instead of pre-reserving online? Do they have Eurail quotas, so do we face the risk of not being able to reserve seats if we go to the station on the day?Travel period: Late June to mid JulyThe sectors we are going on the train within Italy are:Milan to Venice,Venice to Rome,Rome to Pompei,Naples to FlorenceDo the fast train between these cities always require seat reservations?

1985

1 year ago

Surrey SteveNew aboard

asked in Ask the community

Beginners Advice for European tour in France and Italy

Hi There Looking at a trip down to Florence (and back) from London taking in a few cities along the way mainly using Hotels and Airbnb. Route across France to Italy and back up though Switzerland and Belgium. Probably buying a month pass for each of us with 6-8 stops. Understand the principles of the card I think but confused by the actual booking of the trains. Every route I've looked at so far has said extra payment has to be made and just wondering what I'm buying the pass for 😕 Was I just unlucky or is that a fairly typical experience. Ideally I'd like to have all the trains booked up before we set off. Is that possible? If anyone has done this sort of thing before and can give advice I'd be very grateful. Thanks Steve

632

1 year ago

MariteKeeps calm and carries on

asked in Ask the community

General reservations

L icone book réservation est absente quand je clique sur un trajet dans l appli interrail

221

1 year ago

Adam OtterNew aboard

asked in Ask the community

Why do certain countries have no trains on the schedule?

I’m trying to travel through eastern Europe and have had trouble getting into and around Greece with interrail. There are no trains on the schedule from or to anywhere in Greece. Is this an error or is Greece no longer part of the interrail pass? Latvia also has the same problem which caused me to change my trip as I couldn’t get from Lithuania to Estonia.

1731

1 year ago

NishiRail rookie

asked in Ask the community

Eurostar cancelled, can't rebook online, customer centre closed help please

Our Eurostar train has been cancelled for Tuesday 28th March. We can't reschedule for that day online as their website is down and as it's the weekend, the Customer Helpline is closed. We have reservations. Can we deactivate this journey in our planner and rebook another train on that day via rail planner without loosing our reservation money (appreciate that we may have to have other seats). We are desperate as we already have accomodation booked in Paris (non-refundable)

2106

1 year ago

timetraintravelRight on track

asked in Ask the community

Seat reservation Brussels-Midi to Lyon Part Dieu

Hello train travelers,I wanted to make seat reservations for the direct train from Brussels Midi to Lyon Part Dieu on June 16 at 1-ish. However, I was told that this is not possible when I phoned the railway company.What is the best alternative? The railway app suggests traveling via Paris, but that connection doesn’t seem so good. Are there better routes?Thanks

28610

1 year ago

MariteKeeps calm and carries on

posted in Ask the community

pour

L icone book réservation est absente quand je clique sur un trajet à réserver dans l appli interail

4711

1 year ago

ashleyconnollyRail rookie

asked in Ask the community

Urgent Help - daughter turned 12, cant activate pass

Help! I bought a 1 month global family pass when my daughter was 11. We are travelling today! Sat on the train ready to depart. My daughter has had her 12th birthday and I can now not activate her pass. I am willing to pay to change to a youth ticket but can’t get a response from Eurrail!!! Has this happened to anyone before and did you get it resolved?

903

1 year ago

elliejanelFull steam ahead

asked in Ask the community

Bologna, Verona, Genova, Chiasso

On my route from Pisa to Milan, I’m planning on stopping off for a few hours in either Bologna and Verona or just going to Genova. Then, on my way to Salzburg from Milan, I either want to stop in Verona (providing I haven’t already done this) or Chiasso. I’ll only be in these places for 3 hrs max each so was wondering which ones are worth visiting.

512

1 year ago

meghollowayRight on track

asked in Ask the community

Paris Airport to Basel?

Hello!I am new to this forum and new to the European Rail System. I will be traveling with my husband and son to Europe in June for a month. I will have plenty of questions to come, but my first is this. We have purchased Global Passes 1st class. We arrive in Paris at 6:10am and need to go straight to Basel the same day. When I look on the Rail Planner app, I cannot seem to find a train departing from Charles de Gaulle 2 - TGV, which as far as I can tell is where we need to leave from. Can anyone advise me if there is a train that will take us from the airport to Basel?Thanks so much for any help!Meghan

1456

1 year ago

Pete BensimonKeeps calm and carries on

asked in Ask the community

Eurostar Date Mix Up

Hi, I’m completely new to using the Interrail Pass and already I’ve made a couple of fairly major blunders. Here is the latest: I have a Global 1st Class Pass on my phone (1 month). I planned to return to my home town of Newcastle in the UK from Antwerp (via Brussels) on 2nd May so I scheduled the trip in the Rail Planner and then applied for and received a seat reservation for that date. However, I have just noticed that somehow my Eurostar journey appears to be scheduled on my phone for the 1st May, and also at a later time of day (14.04) than the reservation on the 2nd May (12.56). How serious is all this, and can I do anything to change my travel day to 2nd May to fit in with the reservation I have paid for on the 2nd May?

33214

1 year ago

ZiggyKeeps calm and carries on

asked in Ask the community

Lost Journeys in app

I added all my journeys into the app in My Trip a couple of weeks ago. When I went to check today all the journeys had disappeared? So frustrating and not sure how to retrieve them without adding them all again. Any ideas???Also when I look at the trains for Switzerland they are all coming up as “Not in Pass network”??? I have checked the app version and it updated 3 days ago. Does this mean I can no longer use the pass in Switzerland. Leaving in a few days and this is stressing me out.

1398

1 year ago

Saul SchlapikRail rookie

posted in Ask the community

Global Pass

I just ordered a Eurail Global Pass but the start date is incorrect, May 23rd. I will be arriving in London on May 4th & will start using the pass on the 8th. I am concerned that I will not receive it before my departure date or will not be able to validate it before I start travelling. I also tried to add seat reservations before making payment but was unable to. Will I have to wait until I receive the pass or until it has been processed to do so? I would like to make reservations as soon as possible because I understand that seats for passholders are limited on Eurostar and Thalys trains.

644

1 year ago

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