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I sadly had to change travel plans quite abruptly and submitted a refund request for my pass, it was confirmed and stated to be refunded yet I received no confirmation email?

Hola:Hice la compra de un billete interrail hace más de un mes y aun no me ha llegado a mi domicilio a día de hoy. Me gustaría realizar la devolución del billete y el dinero, he intentado contactar con atención al cliente y correos electrónicos, pero me es inútil ya que no tengo ningún tipo de información o solución ante el inconveniente. Gracias. 

Hi, I would like to ask you: if I go by night train at 23:56 I won't use the second travel day. But if the train will have a delay for example 20 minutes, so I go at 00:16 but officially it starts at 23:56. So would it be a problem? Shall I use the second travel day? 

Helloo there! I am wondering if I can travel to two or multiple destinations in the same day during my local interrail pass in France?For example: marseille to nice and coming back (nice to marseille). If someone has an answer please hit me up.Regards,Ghaith

Hello i have a question. Is there a limit for the number of passes you can buy a year? Could I activate a new pass as soon as the active one ends?

We are currently in France (Cannes) after almost 6 weeks of successful planned Eurail  travelling We are now considering spending some down time in Spain. Is it possible to buy seat reservations  in all French stations for Spain. I can purchase through the Eurail app but says needs to be printed  which I can’t do. We want to buy  tickets from Girona to Malaga on 31/7/23. As always any advice is appreciated

Hello everyone, I’m going on a trip with friends during August and we are encountering some issues with the reservation. We are doing a trip from Paris Nord to Amsterdam Centraal and the Interrail app stats that we need a reservation. However, we can’t find any seats neither on the interrail website nor the b-europe one (there’s even 0 train found). Does anyone have an idea how to solve this problem or if we can take the train without reservation (because even with other trains the same day or the day after the reservation is not possible). The second problem we have is that for a trip from Prague to Offenburg. The interrail app stats that a seat reservation is required but on the website it stats that it is not needed. It is a night train, should we do the reservation ?  Thank you very much for your help :)

I have a first class global pass. I use interrail for the first time. When I want to use a nighttrain (euronight or IC) sometimes it seems that there's no first class, so I have to make a reservation for second class. Does anybody know how to handle? I can't find this in information. Thanks. 

I added an outbound journey from my COR to my pass, this was for London to Brussels. when I arrived to get on the eurostar, they said I could not board as I did not reserve a seat. Interrail app did not suggest I needed a reservation for this train time.I have now had to book onto another outbound journey tomorrow, but it will use up 2/2 outbound inbound journeys.What am I to do when I need to return to my COR at the end of my trip?  

I commanded a ticket on April 9 2023 for 7 days within one Month  starting 1st June2023 I used this ticket for 4 Trips between 1. and 9. June and arrived in Nantes La Baule France. There I spent some days with a friend and I did not use my Smartphone because I had no possibilty to charge it and we had no Internet Connection. When I wanted to look at my ticket some days later, I read that it was expired. For continuing my trip to Bordeaux and for my trip back to munich I had to buy new tickets and I got big troubles in the train. I could only show my reservations to the controller but I had no valid ticket on my smartphone.How can I get my money back?

First Time user of Eurail. I will be in Europe for about 15 days holiday as a single traveler, we used the planner on the app to find the 7 train journeys I need to take, and we saved each one as a my trip (I have 10 days over 2 months) but now I look at it, we connected the first My Trip to the pass, even managed to work out how to get a seat reservation, because as per the instructions we read it had a slide switch to connect it to the pass. None of the other 6 my trips seem to have this slide switch??? I haven’t reserved seats yet on the other journeys, is that why there is no slider switch?? I need to take the other 6 journeys during my 15 days in Europe.I can’t understand, there doesn't seem to be any useful instructions. Please help, my next journey is in 3 days. 

Hello! I won the free interrail ticket for Germans to travel to France (for 7 days, valid until the end of this year, was offered by the Government). Now my questions:Can i give/sell this pass to someone else or can i exclusively use it because it contains my name? How much would a comparable interrail ticket cost for 7 days for France? Thank you!

Hi! I’ve been trying to make reservation to Nice from Paris on September 8th but with every option I get an error message saying: Sorry, something went wrong. Please try again later or search for another connection. This connection will be removed from your cart.I don’t know if the tickets are all sold out or is an error from the website, can anybody help me?I got the 7-day 1-month Global pass.

Hi,my son, 19,  booked flights from canada to London for travel after his first year university summer term , which is ending august 19. So he has about 10 days to travel before new semester starts. Should I buy him a Eurail pass for 10 days? Which country should be on his list for a first time young explorer? Will someone here recommend safe hostel websites ?

Hello, someone who can help me to know if I buy the 15-day pass in a month when I buy the pass I have to select the days that I am going to travel and I can activate them as I decide where to go and the days that I will not travel for a stay

I have added the nightjet tickets/journey to our interrail app and passes . We have reservations for a couchette and these are on my obb app. Is there a way to add to the interrail app or not? Thanks! 

I am trying to plan a trip between Brussels and Amsterdam. When I look at the return trains, the interrail website for the IC train (longer journey) says that seat reservations are needed but at the same time that I am ready to board. What does that mean? I can’t find that train in other websites like I could with Thalys trains.

How early should I add ‘my trip’ route on the Rail Planner app? For instance, suppose I arrive at Colmar and spent some time there, and then incidentally decide to leave to Switzerland with the train which is supposed to leave soon (like 5-10 minutes). Is it okay to add the train on ‘my trip’ on the Rail Planner app and use it?  In case I arrive in Milano at 11:40am, and would like to transfer a train to Venezia, is it okay to make seat reservation when I arrive in Milano on the day? If my condition is good, then I would visit Milano four 3-4 hours, and then ride a train to Venezia. However, if my co-travellers do not feel like visiting Milano and transfer directly to Venezia, can I make seat reservation and ride the train on the spot? It is going to be on 9, Aug.  Any advice will be greatly appreciated. Thank you in advance.  

I bought 4 days Eurail pass, and I haven’t used it yet. I added my possible trips on Rail Planner app as follows since I haven’t decided what time I will leave Strasbourg, either 08:21(red) or 08:51 (blue), and what time I will leave Colmar, either at 13:53 or 15:53. My question is this:1. Can I choose one of the times (between red and blue) right before the train time? If I choose red time slot, then what happens to the blue time slot? All those possible trips I added is on the same day.2. How far ahead should I add my trip on the Rail Planner app. Is it okay to add my trip just before the train time? (For instance, even like 5 minutes ahead is okay?3. What should I do with the yellow hightlighted area? If I activate one of those things, and do not use the others, what happens?4. I haven’t used Eurail pass before. So I don’t exactly know how to use it. Any advice will be greatly appreciated. Thank you very much in advance.

Hi, We are travelling in July & August. We have a days travel in July and 5 days in August, does that mean I need to book 6 days in one month of 6 days in two months?

Hello! I have a 4-days greek island pass, I already registered in the App. I booked 3 ferry trips through the Blue Star Ferries website and they have sent me the Reservation Number and Access Codes for each trip. How can I enter this data in the App?My first trip is on September 2, from Athens to Naxos, and I can't find that route in "My Trip" of the App, although I know it exists and the pass was validated in the reservation.Thanks for the help!

Having trouble with my tickets, I don’t want a refound, I’d like the possibility to purchase in the right amount. I purchase via eurail website and received this emails. I still don’t have my money back or could purchase the ticket. When I try to purchase it shows the same price and say that this purchase its already loading  

Bonjour, Nous avons reçu mon mari et moi, en cadeau, 2 pass interrail. Ils ont été achetés le 25 avril 2023. Pouvons-nous commencer, donc activer nos pass en avril 2024? 

Hello, I have reserved seats for inOui TGV via Interrail in an SNCF station. The thing is that my pass is second class, but I have checked and the seat reservation tickets that the guy at the station gave me are 1st class. Is there a problem with that? Should I return the tickets?

I want to make a seat reservation for trains from Nice to Barcelona. I couldn’t book a reservation for train from Nimes to Barcelona. I know that I can do it on train station in Spain, but I’m affraid I won’t be able to do that, because it will be fully booked, so I want to make reservation now. Do you have any ideas how to do it? Is it possible to book in via online site or phone call? The same question goes for train from Narbonne to Barcelona.