Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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Hi there, I have a global eurail 2 month pass and I have activated my ticket and used it for one train ride. However I am trying to book another train ride and I am unable to attach any of the trips to my pass? I have tried doing them as seperate trips however there is no option to attach my my pass to the trip. Please help
Date of birth information is wrong by one day on Eurail.com website but correct on Mobile pass for 4 travellers.
Hi,I recently purchased a 5 day in 1 month Eurail Global pass for my family. As I was planning for my trip, I noticed that the date of birth was off by one day for all travellers on my Eurail.com website account under the “Trips and travelers” section for “Upcoming trips”. When I checked my Mobile Pass on the Planner App under “My Pass”, the date of birth for all travellers was correct. I like to make sure that all the information on the website account is aligned with the Mobile pass on the Planner app.Should I be concerned about this and how do I get this fixed without messing up the info on the mobile pass version? Thank You!
I entered all my journeys into My Trip, for my pass use. I have not activated my pass yet, as our journey begins in a month. However, the second to last journey (Bruges to Brussels) keeps jumping to the end of the list of journeys, even though the date is correctly entered and it should not appear at the end. If anyone knows how to fix this, I’d appreciate knowing. I deleted it several times, and re-entered it, and while it initially shows up in the right place, it keeps jumping to the end.
Hello ! Hope you're doing great ! I've just booked my first interrail pass ! it was recommended to me because i'm used to travel a lot by train and in that case all the time between 2 stations Bruxelles-midi (Belgium - my home country) and Lyon Part-Dieu (France) the country in which my girlfriend lives in ! So with the recommandation of an agent in France I took the 2 months pass (with 10 trips), i activated my account just a few moments ago and when i want to book a trip between Bruxelles and Lyon it says that it needs to be an inbound/outbound trip and I only have 2 of those instead of the 10.Is that normal did i miss understood something in the pass ? if I did can you help me about it 🙂 ? Many thanks in advance and wish you a great evening ! FrancoisP
Hello.I am based in Manchester, England and we are travelling using the eurostar to Paris and back through Brussels using the eurostar once we have finished our 1 month trip.I understand the pass includes in INBOUND & 1 OUTBOUND journey from the UK what is not clear is does this include trains from Manchester aswell as the eurostar which will be taking us out of the UK to Paris?For example to get to Manchester to the eurostar it is 2 trains THEN the eurostar & the same on the return to the UK.Will my ticket be valid for these journeys before the eurostar or will I need to but separately directly from Avanti?Thanks.
Hi everyone, I have an Interrail Global Pass and a BahnCard 100 in Germany which allows me to use any (highspeed-)train in Germany. As you all know, I have only 1 Outbound/Inbound journey. My understanding is that until any border, i.e. France, my BahnCard 100 covers the journey. From this border in the other country the Interrail Pass covers my journey. Does anyone know if I’m correct? How can I manage this with my mobile pass to avoid having an inbound/outbound journey? As soon as I capture a German train station, 1 outbound journey is being used. Looking forward to receive some support on that :)
Hello, I have purchased a mobile interrail pass few weeks back for a trip in may/june and I realise just now that the country of residence is France. I am french but I live in Sweden and would start my trip from there.Can you manage to change it by any chance? I plan on doing my first trip on May 12th.Thanks a lot
HiI took the trains from Orbetello Italy on 9/1/2022 to Halle Saales Germany on 10/1/2022, in which:- Orbetello to Roma Termini (local train): I marked travel day 9/1/2022 and got QR code ticket-Roma Termini to Muenchen: night train, booked seat but forgot to mark in order to get QR code ticket-Muenchen to Halle Saales: forgot to mark in order to get QR code ticketThis morning, 10/1, when i remember, i tried to mark but it says the travel day is the past as in screenshot below. When I chose today, it says I already use all (4) days of travel. I sent email to customer service Interrail but the reply informed that they will get back to me within 2 days. Im on the train and I cannot waiy that much time.Is there any way to mark and get QR code ticket? Or can I use the QR code ticket for the trip from Orbetello to Roma termini as a proof of travel for remaining trains to Halle? Thanks
I’ve contacted customer support twice now and still had no response. And I urgently need to book tickets. I bought a first class three month global pass, and when I first tried to book it seemed that the pass cover number was incorrect. So Eurail sent me a new number. But still no booking agency, either Eurail or the French site, will accept this new pass number. I”ve tried every combination of numbers from the ticket and it just says “Your pass number looks incorrect” .Is there any way to get actual help with this issue? I can’t start travelling until it is sorted. Am pretty upset about this.
HI there, I hope you can help. This will be a really long post so if it’s too much to read all of it, the main questions are:(1) does my itinerary below actually count as 4 travel days (based on using night trains)?(2) I think I need 3 journeys on 3 separate days in total, within my own country. This apparently isn’t allowed on the Interrail ticket. Is there any way round this, for example if you’re using nightjet and there’s no other route (Germany’s pretty big)?Long version:I’ve booked a holiday house on the South Coast of France (near Cannes), and we decided this year that it’s too far by car, and we won’t take the plane. So we’ll take the train - great! And a sleeper, as it’s a long journey, what fun!I think i’ve figured out the easiest route now, which was complicated by long journeys needing night trains and then seeing a stop in Italy makes sense to add some extra holiday. I was getting ready to book the 4 day Interrail passes for the family, but i’ve just discovered a rather aw
I live in Germany, not so far from the Dutch border. I want to travel to Italy and France this summer, but start from Amsterdam as the nightjet starts from there. I rashly booked an expensive holiday house last night, after working out that me and the family could have some fun with an Interrail ticket and visit a few places on the way. I went to book the Interrail ticket and saw the home country travel rule. Oh! Now I think it might not be possible to holiday as i’d planned so I really need your help. The plan is to leave on a Wednesday, from where I live in Germany (near the Dutch border) to Amsterdam to catch the nightjet NJ40295 that evening. This goes direct to Munich overnight, arrives Thursday morning. I need to be in Munich for the connection to Milan on Thursday evening, also a nightjet, so arriving on Friday morning. Have I already reached my home country travel limit? I mean, i’m just leaving the country, but it takes a long long time in that direction!And I still need to g
Hi there,I wanted to book a ticket for all 5 of us. We are travelling sometimes together and sometimes we split up und join later .Not all of us have a mobile device, but due to the server outage yesterday we were only able to purchase a ticket on allaboard.eu . What they forgot to mention was, that they only distribute mobile tickets.How can we use this with the mobile ticket?Not all of our children does have there own devices and as far as I know we are not able to tranfer the ticket from one device to another.I would love to get the paperbased Global pass, but how?Thank you for your help!Horst
I wonder if anyone could inform me how to handle this situation if it arises again. I had my ugliest train experience in Switzerland, on the 18 minute train ride from Lauterbrunnen to Interlaken. This train line is not SBB and so not offer free rides, but does give a 25% discount with the pass. I bought two paper tickets - which would have been about 7 chf each but were discounted to 5 chf or so. So I saved 2 chf using the pass. A conductor questioned me about it - and wanted to see the QR code for the pass. Since the train trip does not even appear in the rail planner, I had no idea how I could generate a ticket. This was further compounded by having no internet access. I am not sure if I could have added it manually or what to do. This conductor was almost yelling at us like she had caught some criminals sneaking on the train, and demanding we go with her to the office at the terminus. This then entailed nearly an hour of my time. At one point I went over to the grocery store acros
Hi community,I am using my last inbound/outbound trip to go back to Germany from the Netherlands today but, unfortunately, a problem has stopped all train traffic in the Netherlands. I know I can't cancel that specific trip the same day but if I had no choice but to go tomorrow, how would it work ?Thanks for your answers
Hey. I am Turkish but I have been in Sweden for couple months for educational purposes and I am buying my interrail global pass from Sweden. While buying my interrail pass, what country I should pick as the Country of Residence? Normally, I am from Turkey but I am in Sweden now, I am buying the ticket from Sweden and I have Swedish residence permit and I will be doing my trip with this residence permit because my Turkish ID doesn’t grant me access to Schengen countries and it is until the end of June. So what should I do ?
I bought the global Eurail pass. It’s the Mobile version. I knew some trains required reservations (didn’t realize nearly all do). I’m uncertain how to book these and don’t want to pay more than I need to. I can see my pass and I have “my journey” saved. There’s a button on the top right of each leg I can click to turn on. I’m not sure what exactly this is though as it doesn’t buy a ticket or reserve a seat, so what’s the purpose? I also am seeing different times/routes on different sights. For example, I saw a London to Amsterdam on May 2nd at 11am on one site, but can’t find it on the Eurail App. I’m not sure if there’s different trains or what? I also notice there is 1st comfort and 1st class premium? I also see some tickets they mail to you?? If seats are selling out, I’d like to buy them in advance (do have 1 overnight train). However, I was also hoping to be as flexible as possible. For example, if I wanted to leave somewhere a day or two early to explore somewhere
Hi there! I'm currently travelling with a Global Pass and I'm not sure about the inbound/outbound.Of course I know, that there is one day to get out of my country of residence and the second day to come back again. But now my question is: Can I use one of those days just to pass through? Or am I not allowed to cross the border for a second time?I live in Germany and I am in Sweden right now. To go on to Austria, I have to pass through Germany (and no, I don't want to pay an extra ticket for that, because it's cheaper to buy one for my day of return. 🙃). I'm just not sure, if I have to pay an extra ticket to cross the border..? Thanks a lot for your help!
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