- - Knowledge base
Groups
Help Center

Community
Get ready to travel
Eurail & Interrail Passes

Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

5,707 Topics
22,123 Replies

When you subscribe we will email you when there is a new topic in this category

5707 Topics

Recently active

Most replies Most views Newest first

blaykeozNew aboard

asked in Eurail & Interrail Passes

Global Pass - Multiple use In England?

Hi Everyone,I’m from Australia and new to the Eurail and Global Pass experience. I am about to set and purchase my Pass but there’s one thing that may make a difference to which one I get.With a Global Pass, are you able to make mutiple trips in One Country? I.E: I want to go to Manchester from London, then return to London the following day before I head off to Paris.Would that be covered with a Global Pass?

1 year ago

cmsanch2Rail rookie

asked in Eurail & Interrail Passes

Edit traveler details

How do I edit a birthdate for a traveler? How do I add a passport number for a traveler?

1 year ago

JulleNew aboard

asked in Eurail & Interrail Passes

Ticket with QR code is not loading

Hi there,I have the issue that I can't load my ticket with the QR code in the rail planner app.When I click on “show ticket”, it would just load forever, saying “Loading your ticket. If this is taking a while… “. It never worked in the past, and this is my first travel day. There is no error or anything.I'm trying for 4 hours straight now, I've let it load for 30 minutes, restarted the app a lot, restartet the phone, trying with LTE and wifi, let the app load after opening it and before proceeding. I'm out of ideas and I'm currently traveling so I'm pretty afraid of a hefty fine as I currently don't have a ticket at all.Any help in timely manner would be super great!YoursJulleVersion 23.2.0Huawei P20 Pro

1 year ago

marcasRail rookie

asked in Eurail & Interrail Passes

EurofimaFull steam ahead

asked in Eurail & Interrail Passes

Moment of downloading railpass in interrailapp. and requesting Pass Cover number

I have some questions after the flashsale. Definitely I think I won't be the only one with such questions, so I will post them here in this community: I have the interrailapp. on my phone. I bought the mobile pass with a 50% discount via “Treinrondreis” in NL. That went excellent and correct. The next question is NOT about activation just before my first trip in a few months. A Does it have advantages and/or disadvantages to download the railpass already now some months before the first trip in the app? (I know It can be removed again if necessary before activation). Or B downloading the railpass just before activation in the app after a few months? The next related question is about requesting the “passcovernumber” without haste, just to be sure: Can that A requested before downloading the railpass in the app.? B After downloading the pass in the app. but before activation? Or C only after activation? There is so much knowledge here, so I hope for clear answers!

1 year ago

Adri_sora_adriNew aboard

asked in Eurail & Interrail Passes

Change of mobile. How do I transfer my trip?

I made a plan with friends on a mobile phone, now I have changed to another mobile phone but the plan I made does not appear.Does anyone know how to transfer the plan from one mobile phone to another?

1 year ago

Ana Rita CostaRight on track

asked in Eurail & Interrail Passes

Is there a Greek Islands Mobile Pass?

There is an Interrail Greek Islands Pass that is exactly what I am looking for. But the paper pass only arrive in July and my trip is in June. Can we not get a digital version of this ticket? 😱

1 year ago

robysueRight on track

asked in Eurail & Interrail Passes

Confused about the difference between ''adding a journey'' to the My Trip and ''having a ticket'' for the actual train trip

I am brand new to Eurail and I am trying to plan for our vacation in Europe this summer.I have purchased mobile Global Flexi Eurail passes for both myself and my husband from the Eurail.com site. The passes are the 15 travel days in two month passes and we opted to buy 1st class passes. I then downloaded the Rail Planner app to my iPhone, which is running iOS 15. I have loaded both Global passes onto my phone and connected both of them to a trip. I have not activated the passes yet because the first day of our train travel is still to be determined.In each trip I have created several journeys and saved them to the trips associated with each of the Global passes. When I tap on the My Trip icon for a pass, the journeys all show up. But when I tap on a particular journey in the trip, I don’t get an option to “add the trip” to the pass. What I do get is a detail of the description of the train trip for the journey and and button that says “Search again”.In the list of journeys, none

1 year ago

Paul HouyetRail rookie

asked in Eurail & Interrail Passes

Does the one country pass include the journey from my home to the country I want to visit?

Hi everybody,I am preparing my future trip in Austria and i have some questions about the one country passDoes the one country pass include the journey from my home (Belgium) to the country I want to visit and vice versa?Thanks in advance,Paul from Liège

1 year ago

Cathy GephartRail rookie

asked in Eurail & Interrail Passes

Lauterbrunnen to Wengen cable car part of SBB and thus included?

Lauterbrunnen to Wengen cable car as best I can tell is part of SBB and therefore should be included on the Global Eurail pass, is this correct?

1 year ago

Kat CorbettNew aboard

asked in Eurail & Interrail Passes

Trip from UK to Germany with kids. What pass to choose?

Hello,I am looking to travel to Germany, from the UK with my two young children, aged 5 & 9, this August. We are planning to stay for about 2-3 weeks and were hoping to travel by train within Germany whilst we are there. I was wondering if you might be answering the below questions: - what ticket type would be best for our requirements? - would the ticket be valid from within the UK to London, or is it only valid for the Eurostar journey, and then SNCF & DB- Can we use the ticket for any train, or only regional trains? - I am a German citizen with UK residence, my children have dual citizenship (UK & German), does this affect our eligibility for the pass? - How do I book? I basically don't know how Interrailing works, especially with young children and I feel fairly confused by the number of different websites out there. It would be great if you could point me in the direction of an official site, with clear information how it works!Thank you so much for your help in advan

1 year ago

NatmontrealNew aboard

asked in Eurail & Interrail Passes

Can't reserve seats

Hello,I have my trip for tomorrow, but I can't find any seat available for tomorrow when I try to make seat reservation. What should I do?

1 year ago

Clara FargierNew aboard

asked in Eurail & Interrail Passes

Use my pass for two people

hi, can i use my pass for 2 people? make a trip for two people using two travel days.Thank you

1 year ago

Wei

asked in Eurail & Interrail Passes

Train changes after midnight, cost 2 travel days instead of 1?

If I were to take an overnight train (eg: Aug 9 to Aug 10), the night rule says I will be charged for only 1 travel day if there are no train changes after midnight. However, most of the routes require at least 1 or 2 changes throughout the midst of the journey (some even requires 5 changes!). Does that mean everytime when a train changes take place after midnight, I will be charged for 2 travel days? Even if my travel day is only activated at like 23.55pm (means it will only last for 5 mins for that travel day itself)? I am asking based on the night rule below that I found on the Eurail website: When traveling on a night train that leaves on one day and arrives the next, without changing trains after midnight, you only have to spend 1 travel day: the day of departure. If you do change trains after midnight, you have to spend 2 travel days.

1 year ago

John C BlainRail rookie

asked in Eurail & Interrail Passes

Eurostar/ cross channel ferries also counted as outbound and inbound?

I live in Sandy Bedfordshire.On my 1st day’s journey, I intend to travel from Sandy to London St. Pancras International by Thameslink. Then on to Amsterdam on the Eurostar.I will also be making my return journey via Eurostar but from Paris upon my final day’s travel.My question is, while I appreciate that the Thameslink portion of these journeys count as outbound and inbound domestic journeys and are limited to one each way where the Interrail pass is concerned. Are the Eurostar Journeys also counted in the outbound and inbound journeys.The Eurostar journeys start from St Pancras which is in the UK, but as you effectively have to cross the UK border in order to board the train, is this counted as a European journey that begins and ends outside the UK, and therefore not included in the outbound or inbound restrictions and as such, not limited to one journey in each direction?My question also includes the cross channel ferry service from Harwich to Hool of Holland

1 year ago

EyeFull steam ahead

asked in Eurail & Interrail Passes

I have not got a response from customer service

I asked customer service about activation of global pass a week ago and this situation is emargency for me but I have not received response yet. I am traveling using this ticket now, and I am almost going to finish my trip. When can I get a response from customer service? Although I also texted message to personal one she has not reply as well.

1 year ago

Cece HugoRail rookie

asked in Eurail & Interrail Passes

Pass cover number for mobile pass

New to the community Same issue as so many others. Need pass cover number to book Nice to Aix on travel b-europe.com.Please assist as soon as possible. Thank you so much!

1 year ago

Reza BarzegarNew aboard

asked in Eurail & Interrail Passes

One Country pass Portugal, need reservation for every train.

Country pass ticketHello everyone, i have bought a country pass ticket to portugal, i want to go in the end of july. But when i check out my trip for like say june(my bad for not doing so earlier). I see that i need to reserve seats for every train wich will be the cost of my ticket in the first place. And some trains can’t be boarded with country passes? I am just really confused, does anyone have any advice on what to do?

1 year ago

Pascal SchelperNew aboard

asked in Eurail & Interrail Passes

Reaching out to Interrail service

I already tried to reach out to Interrail via mail, but there was one reply more than a week ago. They sent an automatic reply and ask if my concern is still ongoing. I immediately replied and told them about my concern again. Since then nobody reached out for me. My problem is, my connected ID is not mine of my home country it is the residence permit of switzerland. I wanted to use Zürich as my place to stay during the Interrail. But on my first trip, when I actived my online pass, I had to connect my residence permit, since my german passport was at home. Now I cannot use any trains in Switzerland anymore because of in and outbound. It would be really keen, if anyone would be able to tell me how to reach out to interrail. The service station of SBB in Zürich cannot help me, since they have no access to online tickets yet. Thank you very much in advance!

1 year ago

F.V.New aboard

asked in Eurail & Interrail Passes

Who can I take with me on my travels?

Me and my buddy won an interrail ticket each recently (yeah us!) and we’re currently planning out our journey. However, my friend let me know about something he found online, specifically that there is a way to take people with you, who do not have their own interrail ticket? The general information we’ve gathered is pretty vague, something about those people being born between specific dates and the like, but I wanted to ask, is this information valid? Is it possible to take people who don’t have interrail with you on your travels, and use one ticket for all of you?

1 year ago

ReetaNew aboard

asked in Eurail & Interrail Passes

Going back to own country in the middle of the trip

Hi! I’m wondering how the 30day interrail ticket actually works. I would like to know if I am allowed to travel from my country A, to country B and then come back to A for a while and then continue my journey to country C? Hard to explain but basically can I go to my own country in the middle of my journey or does the ticket end whenI go back to my country?

1 year ago

EyeFull steam ahead

asked in Eurail & Interrail Passes

Cancellation of travel dates after activation

I activated train global ticket that I didn't use, and I ended up using it for a day. There is no history left because I hurriedly deleted the ticket when it was activated. Can you cancel it for a day?

1 year ago

Kraisorn O VongsurakraiRight on track

asked in Eurail & Interrail Passes

leaving in 3 hours, cannot activate my pass

1 year ago

Page 170 / 229

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself *

Destinations visited (with CTRL you select several) *

Favourite destination (with CTRL you select several) *

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.