Eurail & Interrail Passes

Hi everyoneNext weeks I am going to travel with a friend using the Global Youth E-Passes (7 in a month) that I received as a winner of a contest. I have planned the trip and also activate the pass. However it seems I am not able to book any seats (We have some journeys that require it), because when I log in to the account I created on EURail is not possible to use the booking planner. There is no reservation linked and when I try to manually create a trip (by copying that I have on my phone) it asks me info I do not have like the ISSUER (moreover, the examples describe the situation in the case you have a paper ticket). My account seems… not linked to any ticket. I do not know if there is something I do not catch or there is a problem. Can someone help me, please? Many thanks in advance.

I have bought a global pass but due to COVID I can only travel in the Uk can I still use the pass in the uk even if it’s my country of residence. 

HelloI still have days left on my pass -3 days until 13 August (used in July) . I know I cannot use any days to travel in my country - but what if I buy a ticket to the border and then continue?Thanks! 

I have purchased and activated a 3 day in 1 month Poland Mobile Interrail Pass in first class. The activation process went smoothly. I added my 1st travel day and selected the itinerary. I was able to display the barcoded ticket. With this I obtained my reservations for my journey to Gdańsk from Warsaw.The next day on the morning of travel the pass had disappeared from the app. It was prompting me to add a pass (which of course I already had without issue). The only way to have the pass reappear was to delete and reinstall the app. The pass is now showing but it will not let me add any journeys and will not display a barcoded ticket for the pass. I am furious. There is no support and no advice from Eurrail whatsoever. Reading the terms and conditions they try and wash their hands of ANY problems with the app. Basically you are on your own subject to being fined by the train operator because you cannot provide a valid ticket because the app is faulty and useless. Has anyone else experie

Hi everyone, I am planning go to the Greek islands this September. I am looking for the best plan to pick up ferrys and visit different islands during 4 days. I just saw on eurail that it is posible to make unlimited travels with the Greek island pass 4 days in 1 month.Anyone knows how it works? It is necessary to make reservation first or I can pick up any Ferry? Thanks. 

Hi! I am travelling from the Netherlands to Sweden and back with a friend, but we've had a lot of delays on the way. We've missed several transfers and now we have to stay the night in Stockholm and have to travel an extra day to reach our destination in Härnösand. However, we didn't plan for this and I would now be one day short for the trip home again. Does anyone know if there is any way to fix this, or if I can somehow get an extra day? 

Hello,I’ve been to Italy with my daughter last week and this week. We had a Interrail  Italy Pass for 3 days.Anyway, it was quite annoying to me because we could only use 2 of the 3 trips, so I had to buy a expensive train ticket for my daughter and myself from Trenitalia for about 200,- €, because the app wouldn’t let me add the 3rd trip to my pass. It said that my travel days were already used. I guess the reason was I still had a travel day added which we did not use, as we had some changes in our travelling plans (but I guess that’s what the whole Interrail concept should support … ?). Anyway, there was no journey added to this day anyway, also no reservation! Why then was this empty day counted? I could not delete it either.Anyway, I feel like we really have been cheated. There is no Hotline of Interrail/Eurail whatsoever. The chat help is a bot and does not understand anything.The only means is this Community - which I only now after being home again find the time to write in - o

Hi,I have bought an one country mobile pass for three das. The pass shows me that I have activated three days n a row but I want to travel on three not continuous days. How can I modify my pass? GreetingsUlla

I am trying to select a departure time for our Eurail pass but when I pick an early time (before 6am) the date changes to the day before. Is this due to the time difference between the US & Italy? Will it correct itself when we actually travel? Not sure how to move forward with this. Thanks

I have problems to activate my global mobile pass in The Rail Planner APP. The message says “Something went wrong” We couldn´t load your Pass details. Make sure you are online and try again.Also, I have tried to uninstall and install the app again and again,  I went to Eurail Aid Office in Dusseldorf and they couldn´t help me. They were asking me a paper ticket and I understand that The Global Mobile Pass is paperless. 

I would like to book the greek island passes for 4 days in 1 month for 2x youth and 2x adults. Our trip starts on August 15th. About this I have the following questions: How do I book these passes? When I want to book, then the earliest selectable start date is August 20th. Is it possible to make a booking for mobile passes? I cannot select this option.

Hi team, I’d like to know why if I reserve the outbound ticket they say I used one day of my pass (6/7 days left) ? I well selected the outbound ticket … And how can we pay the seat reservation ? I don't understand how it works…  Thankkkks in advance 

I was planning a trip from Germany to Sweden, and for that ourpose bought a flexi pass, which later turned out to be the wrong kind of pass for my needs, but I didn’t know it at that time. later, on the day my travel was supposed to commence, I activated this flexi pass and noticed that I couldn’t add any german or danish trips to my pass. I panicked and immediately bought the correct global pass, which I used to reach my destination.Issue now is, that I am unable to refund this although activated, but fully unused flexi pass. Is there some way for me to receive some kind of refund? I’m a student and have little money as it is, and this issue was caused because of a misunderstanding.

Hi everybody😊,I want to add a journey to my Personal Account. Unfortunately when I'm trying choose a Country( I have a one Country interrail pass) I'm not able to choose a Country, the computer doesn't save it. But it's only the country category, nothing else. Has anobody had the same or a similiar problem?Kind regards Maurice

Hello!I’m planning to do a trip around Europe with in the next month. Not sure if I will need 5 or 10 travels days. Can I easily exchange my pass, pay a fee and extend it with a Plus Upgrade?All the best!

Ich habe ausversehen einen outbound/inbound Travelday eingelöst und den Travelday zwar wieder gutgeschrieben bekommen, aber ich brauche noch zusätzlich ein outbound/ inbound Tag…was mache ich jetzt?

We travelled with 5 mobile passes on one device. Now we'd like to seperate and upload our passes on more individual devices. Is that possible?

Hi! My friend and I want to take a nighttrain, but all the trains we see in the Interrail App that go at night that are without a transfer/change say "+ 1 day" (see the screenshot for an example). Why is this? Because we thought it would only cost us just 1 travel day since there is no transfer... 

Hey everybody,  i’m planning to do a trip with interrail. So i have a question and i didn’t find an answer in the FAQs. For every day i’m driving with the train, it’s one travel day.How does it work with the start and the home coming? When i start from home to the first destination and from the last destination to my home place, do i have to count in two travel days for these trips`?Thank you for your answers. Greets Julia. 

Hello everyone,I have a problem with my interrail pass.Saturday I left for home from Italy to the Netherlands. I had already used 3 days out of 4 of my pass. So I had 1 day left, I had also checked this in advance!Just before I started traveling by train on Saturday, I wanted to put the train journey in the app. Then suddenly it said that I had already consumed the 4th day, there was a train trip to Verona? I've never used this.I couldn't do anything with the pass anymore, because he indicated that all days had already been used.My only option was to buy a new interrail ticket for 170.I did this, a little later I started the interrail app again, and then my old interrail pass was in it again, WITHOUT the train journey to verona and my 4th day of travel was available again.Now I threw away 170 euros just because there was an error in the app.Can I get my money back for this?Tnx! 

If I am traveling with a 22 day (consecutive)  E pass that has already been activated--I want to board a train from Amsterdam to Prague that does not require a reservation:  What do I have to do?  Can I just board the train?  Do I need to enter trip data before boarding?Same question if seat reservation is required. What do I need to have on my phone at boarding?Pass is 1st Class if that matters.Thanks for the help, really excited to travel again, but this is the first trip with a pass, and it’s also multiple people.  Guessing when we arrive it will make more sense, but sitting in Phoenix, Arizona, it’s pretty confusing.

Bonjour, Petite question.. Si je prends un train à 21h avec un changement à 3h et une arrive à 10 h (meme billet mais juste une correspondance) est ce que ça compte un deuxième jour ou vu qu’on est parti la veille ça compte sur le jour d’avant ?Merci par avance 

How can I transfer my pass from my old phone to my new one?

Hi all, Does a discount of 10e on a ferry thanks to the pass by mentioning it when booking count as a day of travel ?Thanks !

Because it's not possible to transfer different mobile passes from one device to amother, I wonder if the QR code of a certain traveltrip can be scanned and sent to another device. Is that the same as a valid pass?