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Eurail & Interrail Passes

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Dani FrankNew aboard

asked in Eurail & Interrail Passes

How do I make sure that a manually added journey is covered by my pass?

I’ll be travelling through the Baltic states (from Warsaw to Helsinki) and there are no timetables in Interrail for them. I have a four day interrail pass, and I found the route I want to take on other websites. Before I add it to my pass manualy, how do I make sure, that the train tickets for that rout are covered by my pass?

9 months ago

mss112Full steam ahead

asked in Eurail & Interrail Passes

Amount of Trips

Hi everyone,i’m going soon on a france Tour (France-Germany Pass) which says it has 7 travel days, what i’d like to know is: can i take as many trains as i want on a travel day or one journey for each of these 7 days within a month ? Second question: I know the pass can be linked to only ONE trip, but is it possible to change the journeys even after connecting that trip to the pass ? because i’m not sure if i want to go to Marseille or Lyon as the last trip) i’m grateful for any help!

8 months ago

Betty Jenkins GreenKeeps calm and carries on

asked in Eurail & Interrail Passes

activation

Our departure is coming up. Friday is the day and we are very excited. I have initiated our ÖBB train tickets and my global passes say they are ready to travel, so I am assuming there is nothing more to do with that. I don’t see a spot where it says to do anything with SNCB. Does anyone know if I have to activate them?

9 months ago

Carlota.rod19Full steam ahead

asked in Eurail & Interrail Passes

i didnt received my refund

I wanted to exchange this 7-day passe for a 5-day pass, so, as said on the site (https://www.interrail.eu/en/ interrail-passes/ordering-info/refund-exchange-policy)I bought the 5-day one that I actually needed and I asked the refund of the one that I have bought by mistake (the 7-day one), however I haven't received any confirmation email about the refund and I have not received the money(264-15=249€). Please could you please help me, I don't know if I'm making something wrong or if this just takes a lot of time.

9 months ago

Carlota.rod19Full steam ahead

asked in Eurail & Interrail Passes

I didn’t received the money from my exchange of pass

9 months ago

PilarMollaRight on track

asked in Eurail & Interrail Passes

Warszawa to Cologne

Hi! I would like to know how I can to arrive from Warszawa to Cologne.We arrive to Warszawa on 11 August at 12:00 am and we have to take a plane in Cologne 13 August at 6:10 am. We don't know how to do this route because the trains I find require a reservation but they are full and they don't allow reservations. Do you know where I can book separately? Do you know of any alternative routes through other countries that give us time to arrive?Thank you!Pilar

9 months ago

NorthernsoulFull steam ahead

asked in Eurail & Interrail Passes

overnight train

Hi if we are travelling overnight on a 5 day interrail pass does this count as two days used up? It’s from Stockholm to kiruna. Thanks!

9 months ago

manunap98Right on track

asked in Eurail & Interrail Passes

see seat reservations

hello, how can I view the seat reservations I have made from the application? I received the tickets by email but I can't see them in the applicationthank you in advanceEmanuela

9 months ago

Chen XinyiNew aboard

asked in Eurail & Interrail Passes

Swiss B permit

I am holding a Swiss B permit and can I buy an eutrail pass since I want to the use the pass to travel in Switzerland for a few days (which interrail pass is not allowed)？

9 months ago

niklas997Rail rookie

asked in Eurail & Interrail Passes

Oldenburg to Bolzano within 2 days

Hi!We want to travel from Oldenburg to Bolzano starting in the evening at 8.35pm. We have to leave the train in Hanover at 10.38pm. Next train would be 0.03am to Munich. Its clear that this counts for two travelling days, but does this also count as two rides inside germany? We aren't sure because its still our outbound. Otherwise we have a problem because on our return we also have to travel from Innsbruck to Munich and according the restrictions we are only allowed to travel one time from Germany abroad and one time back to Germany. Do we have a problem here? We have 4 days within one month.Thanks for your support

9 months ago

Bjarne MagnussenRail rookie

asked in Eurail & Interrail Passes

Refund

Hello,I canceled my ticket about 3 weeks ago. Since then I have not received a refund although this should only take 2-3 business days. My booking number is IN31564017.Many thanks and best regards Bjarne

9 months ago

gingaRight on track

asked in Eurail & Interrail Passes

BanjobaileyRight on track

asked in Eurail & Interrail Passes

seat reservations

Hi, my family and I are travelling from Australia in September/October, I've purchased a global pass but was wondering if when reserving seats on app is there a way to make sure we all sit together or is this done automatically. We are also finding it hard to get train out of Salzburg to Florence without going via Vienna(not so bothered) but wanna make sure seats are together. Or am I best going through OBB site

9 months ago

Twinkle MitchellKeeps calm and carries on

asked in Eurail & Interrail Passes

connecting mobile pass to a trip

Hi everyone, so i managed to connect my mobile passes to my outbound trip (1st travel day of 7) ready for activation on the day of my travel. And i also prepared the route for the next trips which will be the 2nd travel day and 3rd travel day but on different dates.QUESTION- How do i connect my mobile passes to those i have prepared already? (I swear i forgot how i managed to do the first). Please help what and how and best way to use this planner. Many thanks!

8 months ago

Rynelle DeSouzaRight on track

asked in Eurail & Interrail Passes

EURail Passes

I’m a little confused, I am looking at a global pass, so:When it says #days within #months, lets say 15 days within 2 months, does that mean that I only 15 days that I can use the EURail pass within a limited time of 2 months? #days/months, lets say 22 days, does that mean that I have 22 days to use the EURail pass but it has to be consecutive (ie. everyday I have to be travelling?)TIA!

9 months ago

Daniel JohansensRail rookie

asked in Eurail & Interrail Passes

Missing a train on your outbound journey and how to pick a new journey

Hello, Im traveling from Copenhagen to Budapest and will therefore use an outbound travel day to do so. My question is, if I miss a train on the way to Budapest because of not being able to find it in the change time is it possible to take another train later that day? In addition to this, how do you do it manually in the mobile app, is there any problem adding another journey to your pass if you miss a train when it is on your outbound day? I’m also wondering how to do it in the app, when the other journey you have missed on the outbound day is still activated. Thank you in advance.

9 months ago

MattchooRight on track

asked in Eurail & Interrail Passes

Trip Problems

Hello, apologies for asking for help with this but I’m afraid I’ve made a newbie mistake with my Eurail Global 5 day pass.Rather than creating one trip to use as a folder I have individual trips for each train journey eg Milan to Tirano, Tirano to St Moritz (one day) then St Moritz to Zermatt (another day), Zermatt to Lyon (another day again) plus others to use my 5 days up.Will I need to delete these individual trips and create one overall “Trip Folder” and start again or will this situation still work?Being 68 and never having used Eurail before I’m pretty concerned to get things sorted.I have reservations for the Bernina and Glacier Express and having paid quite a bit of money some peace of mind that all will work well (when I really won’t know until we board the first train) does cause some anxiety. Not connecting a journey until just before boarding is leaving things later than I’d like but I guess it’s the way the pass works.Thank you for patience with yet another silly mistake.

9 months ago

Redouane IshakNew aboard

asked in Eurail & Interrail Passes

refund

I want a refund. Literally no train are available for the trip I wanted to do this pass is useless. The instruction to request a refund or to "deactivate a pass" are useless too and it says that Im not elligible for a refund even tho i respect all conditions. Is there any other way to get my cash back?

9 months ago

jaclaybaughNew aboard

asked in Eurail & Interrail Passes

Eurail through Austria

Can o travel from Prague to Vienna on a eursil

9 months ago

parrnRight on track

asked in Eurail & Interrail Passes

First class lounge access

I with an Italy first class pass do I have access to the first class lounges?

9 months ago

MattyRail rookie

asked in Eurail & Interrail Passes

web vs app

Good morning, I'd like to know if the time slots are more reliable on the website or on the appthanks

9 months ago

EssieRail rookie

asked in Eurail & Interrail Passes

My Trip journeys

Hello When adding to my trip should I put each train in separately or the whole journey. For example I'm travelling from Ebbsfleet to Lille. Should I put this in or each train that I will be taking? (Ebbsfleet to St Pancras then St Pancras to Lille) Thanks

9 months ago

Berkay12345Right on track

asked in Eurail & Interrail Passes

Interrail or Eurail

I live in Turkey . Should I buy Interrail or Eurail Pass ?

9 months ago

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