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11859 Topics

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Bosshammer GerhardRail rookie
asked in Travelling by train

Train is delayed, following trains cannot be reached

If in a connection with several trains that I have entered in the pass, one of the first trains is delayed and I do not catch the connecting trains, do I have to reschedule or will the missed trains be accepted? Greetings Gerhard

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Full steam ahead
1 month ago
RCWill2
RCWill2Rail rookie
asked in Travelling by train

Somewhere in France to Munich - Suggested Route -

Hello,We will have a car and climbing / bouldering in Fontainebleau. Then I need to get to Munich by train. I have 2 days to get to Munich were we fly back to NZ. I can do a one-way car drop off (not expensive either) in Southern France. I was thinking about Dijon, but not sure.Then take a Train to Munich- but I can’t seem to find a route.OR, I could return the car to Paris - but that feels like back tracking.  I read an article about a sleeper / couchettes from Paris to Munich but I can’t find that either.Question: How would get from France to Munich? Could I go Dijon to Zurich to Munich? Thank you!

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Full steam ahead
3 months ago
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breneisen83Rail rookie
posted in Train connections & reservations

N/A for seat reservations

I am trying to plan my trip in the Eurail app. The train times  says seat reservations are required but says N/A in the pricing area with nothing to click on What does this mean? 

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Railmaster
1 month ago
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swapnil28988Right on track
asked in Train connections & reservations

Eurostar reservation; change it to another date

Hi Community,I have booked reservation on eurostar from london to paris on 21st May. I want to change that to other date, Eurostart app allows me to do that, Can I go ahead and change the date? What will happen to reservation booked via interrail? Will it still show on interrail account? if the interrail account did not get updated, will my interrail pass get activated on 21st May? Thank you for help.Thanks, 

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Railmaster
2 years ago
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amberdeeRail rookie
posted in Eurail & Interrail Passes

Calling all Eurail App users! Issues with the App?

Please let me know if you have any issues with the App:no issues some issues a lot of issues!! also, what type of phone (iPhone, Android, etc.) you are using the version of the App you are running.I have a new iPhone 13 Pro Max (iOS version 15.4.1; app version 23.1.0) and the App will NOT save my journeys. It’ll save the first journey but I’m unable to save any others to the trip. (Sometimes, it’ll save another journey, but if I close and reopen the App, the additional journeys have disappeared.)I bought 2 (2 Day Flexi Pass) Eurail France Passes. I have added then in the App, connected one pass to my trip (I added my husband’s pass in my App but haven’t connected the pass yet). I haven’t activated either pass.I’m hoping the information we gather in one thread could help Eurail in some way. I searched and read through other posts and I’d like to hear from the community to maybe narrow down which of us are having issues and why... The only way to know is to also hear from members of the

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1 year ago
John Dunford
John DunfordRight on track
asked in Train connections & reservations

Sweden Inlandsbanan

Is the 2023 timetable out yet? I've read that it only starts running in June each year.

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Railmaster
1 year ago
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Sammy_nhRail rookie
asked in Eurail & Interrail Passes

wrong travel days left

HiI’ve bought a 5 days interrail for two people and today I’ve activated the pass and booked the outbound journey - including buying the reservation seat for the eurostar to Paris. Now it’s showing travel days 3/5 left where it should be 4/5 left, correct? Below picture to illustrate.can I have some help, please? I found the whole process of pass activation and seats reservations very stressful possibly not quite knowing what I was doing. 

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Railly clever
1 year ago
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EWURight on track
asked in Eurail & Interrail Passes

Travel back to home country

I travelled from Hamburg to Verona with a connection via Munich (night train). I now want to go back to Hamburg. The system says that I cant enter the home country again. It seems that the connection via Munich at night was calculated as a second trip in my home country? What can I do to come home?

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1 year ago
K
KeletomNew aboard
asked in Train connections & reservations

No reservation possible Mannheim - Paris Est

Please Help!My girlfriend and I are leaving on Wednesday from Hanover to Nizza via Mannheim - Paris Est. Thats an ICE and we have to have seat reservations. Unfortunatly it’s just not possible to reserve any seating on this connection. Not via the Interrail Website, nor via Deutsche Bahn. Why is that and how can i fix it?? Do i have to make a reservation by calling somewhere or what do i have to do?  Thanks for your help,Tom and Luisa

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seewulf
Railmaster
2 years ago
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cassieBRight on track
posted in Train connections & reservations

Not able to book seat reservations

I just wanted to let everyone know I have never experienced such a horrible site. This is absurd; the fact that I am not able to book my seat reservations smoothly is horrible. I will NEVER be referring Eurail to another person so as not to put them through the hell I have gone through. I am unable to book anything because this site is trash. There is no customer service whatsoever to help you and the fact I have to go to a community forum of a bunch of other confused people is disgusting. I would honestly cancel my ticket if my friend hadn’t already successfully (after 1.5 hours) gotten her reservations booked. HORRIBLE SERVICE AND WORST SITE EVER! Will never be booking through this scam again .

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1 year ago
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DodorammNew aboard
asked in Eurail & Interrail Passes

How to add a free child pass to order

Hiwe are a small family of two adults and a 2 year old child, we would like to buy global passes and include a free child pass to be sure we can reserve a seat for our child on the high speed lines. But on the site, I can't select or enter the nomber of child pass after take our adult passes. Anyone have the solution ?Tks 

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Railly clever
1 year ago
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erselkulaRail rookie
asked in Eurail & Interrail Passes

Your pass is not valid in some of these countries

helloi have a global pass. when i select train Bern to Roma it writes your pass is not valid in some of these countries. i am residence of switzerland. Last week i used pass Switzerland to Germany without problem.when i choose Milano- Roma same error happens.

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Railmaster
2 years ago
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harisNew aboard
asked in Eurail & Interrail Passes

Start interrailing outside of country of residence

Hi,I’m currently on holiday with friends in Switzerland and would like to travel with interrail, using Switzerland as my starting country. I am a citizen of the UK and I am a resident of Germany. I wish to travel to France for one week, then return to Switzerland for a few days, and then travel from Switzerland to Austria (for a few days), and finally travel from Austria back to Germany. Would it be possible to  select my country of residence as Germany, but start my trip in Switzerland?

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Railly clever
1 year ago
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NinaRight on track
asked in Train connections & reservations

Ljubljana - Split, no seats available

Hii, I hope I can contact someone via this way. Because my friend and I are experiencing some problems. On July 10th we are going form Ljubljana to Split with a stop in Zagreb. 8:30-21:30. But when we want to book reservations for these trains which is required. It says that there are none available. How can we still book seat reservations? Is there another way? I hope to receive a reaction as soon as possible! Kind regards Nina

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1 year ago
N
Keeps calm and carries on
Nathanlv105Keeps calm and carries on
asked in Train connections & reservations

Cancel seat reservation

Hello Eurail CommunityMy trip from Brig Switzerland to Milano Italy for August 21 has seat reservations for 2 passengers. How do I cancel the seat reservations for this trip which I have already purchased last month? If I cancel my trip, will it automatically cance also the seat resevations? Will I get a refund for this seat reservations? thanksNathaniel

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Full steam ahead
1 year ago
Marti Carroll
Marti CarrollRail rookie
asked in Eurail & Interrail Passes

Want to use senior pass after birthday but upon purchase I can't select my birth date

I will begin travel in Europe 10 September 2022.My 60th birthday is 31 August but I will be on a houseboat without wifi connection from 22 August to 4 September.I’d prefer to purchase my Eurail pass prior to 22 August but am unable to find my birthdate on the purchase page… which I suppose means I cannot make that purchase until I am actually age 60.Is there any way around this?I fear that I’ll be cutting it too close to wait until 4 September when my trip begins 10 September.

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Railmaster
1 year ago
Graham Leather
Graham LeatherNew aboard
asked in Eurail & Interrail Passes

INTERRAIL GLOBAL PASS Booking issue for seniors who are not 60 yet

I am trying to book a senior ticket for use in June, after i turn 60, however the booking process will not accept a June dob. Can anyone help?

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Camilo.
1 year ago
Romy Verhagen
Romy VerhagenNew aboard
asked in Eurail & Interrail Passes

Ticket from bar to Belgrado

Hi, we want to go from Bar to Belgrado on the 28th. We are already in Bar and bought a reservation today. But we are not sure how it works with our passes as we can not find the train in the planner app. How do we make sure that we can accually take the train, but not have to buy a ticket outside our passes? 

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Full steam ahead
1 year ago
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Hila GreenNew aboard
asked in Eurail & Interrail Passes

Is there any other way of booking a eurostar reservation if it is "unavailable" on the rail planner app?

Is there any other way of booking a eurostar reservation if it is "unavailable" on the rail planner app? I have to go on the 1 Jan to Paris from London and cannot buy a seat reservation. Is there any other website where I may be able to book a reservation? 

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Railly clever
1 year ago
Tom Griffiths
Tom GriffithsRight on track
posted in Travelling by train

Travel time by train

How long ( hours ) does it take to travel by train from Amsterdam to Barcelona and Barcelona to Lisbon?Thank you!

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Tom Griffiths
2 years ago
Mick Allen
Mick AllenRail rookie
asked in Train connections & reservations

Eurostar with 1st class pass - advantages?

Are there any advantages buying a 1st class pass regarding coming back to the UK on Eurostar?  I’ve seen that using the standard pass only gives you access to certain tickets, which once they’re gone, they’re gone.  How does that work with a 1st class pass?

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Railly clever
1 year ago
C
Keeps calm and carries on
CHARITHKeeps calm and carries on
asked in Train connections & reservations

making reservations on B-Europe

PLEASE HELP ASAP i am trying to book a train from brussels to paris nord on the 8/10/22.  I have checked below.https://www.b-europe.com/EN/Booking/Pass#OutboundThere is no morning trains avalibel it seems. is there another place I can check? ALSO WHEN I TRY TO BOOK A SEAT RESERVATION IT SAYS THAT MY EURRAIL PASS NUMBER IS NOT CORRECT PLEASE HELP

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BrendanDB
Full steam ahead
1 year ago
Sengmany
SengmanyNew aboard
asked in Eurail & Interrail Passes

Wrong name on the Pass

Hello Euraili would like to ask about my ticket i have booked Order number EU30411701 because i spelling my name wrong Ms Sengmany Yathtou Pass number JYGM28, Hope to receive your reply soon Thank youSengmany

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Railmaster
2 years ago
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Keeps calm and carries on
desperadoKeeps calm and carries on
asked in Eurail & Interrail Passes

(Poland) web site and journey planner disagree on using pass on Koleje Wielkopolskie trains

On https://www.interrail.eu/en/plan-your-trip/tips-and-tricks/trains-europe/railway-companies, for Poland it says this;If I ask the journey planner online (or the app) using this https://www.interrail.eu/en/plan-your-trip/interrail-timetable?ol=OSTROW+WIELKOPOLSKI+%28POLAND%29&ov=005104590&dl=LESZNO+%28POLAND%29&dv=005104260&vl=&vv=&t=1656496800000&ar=false&rt=&tt=&mc=&mct=0 I get this. This train is operated by “Koleje Wielkopolskie Sp. z o.o.” which the web site does not say accepts the pass.Which is correct, the web site or the journey planner?I have a very vague memory that several years ago the pass could not be used on most local trains in Poland - i.e. that the web site is correct and the journey planner (and app) wrong.Thanks in advance.

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D
Keeps calm and carries on
1 year ago
MCDC
MCDCNew aboard
asked in Train connections & reservations

Seat reservation not working; Lille- Amsterdam Centraal

Hi, I have been emailing interrail but I have been unable to get an answer. Me and my friends are trying to get a reservation on a train from Lille Europe (France) to Amsterdam Centraal, however when on the interrail website it doesn’t allow a reservation. The reasons given for why we can’t reserve it seem contradictory, see attached images. One of these reasons is that it can only be booked 90 days in advance, but that day is long gone. What can we do to get a seat reservation on this train? We tried calling the station but it was just an automated voice saying the number didn’t work. Please reply asap as we need this reservation.Train DetailsDeparture and Arrival Date – Friday 5th August 2022Departure from Lille Europe – 20:30Arrival at Amsterdaam Central – 23:11Thanks,Maria Chiara Grech 

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Railmaster
1 year ago
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