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I have emailed firstname.lastname@example.org 4 days ago regarding why my night train ticket from Genova to Rome shows price of 3 Euros when I have actually been charged 122 euros. The reservation ticket also states it is a second class ticket when I have actually booked the first class couchette. The ticket shows a seat number instead of a couchette number. i.e 14A, 14B etc.
I have put both IR passes on my iPhone. No problem but it is easier to put one pass on my iPhone and the other on my wife’s one. So I have to split my passes but I do not know how to do that. Do I have to reset my phone and install the IR app on both devices?
Hi Everyone,I’m sure you guys have had plenty of questions like this so far, but I’m at my wit’s end here. I’ve had no END of problems with my Pass, and this latest one is infuriating. I’ve been trying to book a trip from Venice to Verona on June 17th for DAYS now. Every single time, there has been a ‘prices are currently unavailable’ error. Other sites still have tickets available, so I know they aren’t sold out: moreover, the entire DAY will not load. I’ve already had to buy multiple tickets on other websites, defeating the purpose of this pass, and I’ll be damned if I lose more money to this. Any ideas?
I have bought the 50 anniversary Interrail ticket 3 weeks ago, But I filled in my residence wrongly and didn’t realise it until today, please help me to reach the customer service because ı arranged my reservations and ı should start start my travel tomorrow, I have submitted my request, I worry so much now, anybody can help me to flag my request? thank you so much! @Magdalena Could you flag my issue to support please ?
Hello, I am going on a trip in 2 months with an interrail pass, and I would like to know if it is possible to activate it now (even if I have already reserved some trains on the interrail site), or if it is absolutely necessary to wait for the day of departure Thanks in advance !
Hello,Yesterday I bought a one country pass for the UK, unfortunately, I did not now that I needed a global pass to reserve a Eurostar ticket.So before I change my one country pass to a global pass, I want to know if the Eurostar is still available for the following dates:Friday 10 June, 8u52 Brussels south to LondonSunday 12 June 15u02 London to Brussels SouthThank you in advance for letting me know so I can buy/change the pass.
I am trying to book a trip from Offenburg, Germany to London on 26/6. I would prefer to travel through Lille so we don’t have to change train stations. There are options but the site keeps saying pricing/reservations aren’t available at this time. I’ve had this issue daily for the past week...which means I’ve been reserving just 1 trip per day. If I try to schedule more than 1 at a time the website goes crazy slow. I really need to get this scheduled. Does anyone have any ideas? Thanks!
Hey guys, I really need your help!I’m gonna travel to Europe this summer and the Eurail Pass it’s the best cost benefit option to travel.But I’m worried I won’t be able to go some places. Can someone please tell me if my trip is possible?Málaga (spain) → Barcelona (spain) → Paris (france) → Amestrdam (Netherlands) → Rome (italy) All of this in 29 days, staying like 4 days in each country!Can someone tell me if it’s possible?
Having trouble understanding outbound / inbound travel days, I basically want to know if I can use them at all. I’m from Ireland and will be flying to The Netherlands, and then flying home from Italy. Am I able to use my first and last train journeys as inbound/outbound journeys, or would this be invalid as my country of residence is Ireland? Is it just for trains in Ireland for me for example?
Is it possible to get a refund at an Aid Office once I arrive in Europe? I no longer need the 2 passes I purchased in November. I am having no luck with the refund page (error message) or with getting a response from a Eurail agent. I have an agreement that guarantees 100% reimbursement and have never activated/used the passes. It distresses me to have over $2200 CDN tied up as I prepare to travel. Suggestions?
Help!So we are currently trying to reserve the seats needed for our trip in August, but now that we have found, and selected, all the trains and seats, for some reason the button that says “continue to traveler details” can’t be clicked.We have filled all the boxes that could be filled. This is how it looks:I have blacked out private informationThese are the tickets (seats) we are trying to book: Does anyone have an idea regarding what we’re doing wrong?Any help is much appreciated
Hi, our family of 3 need to travel from London to Paris on 6/12 and I have not been able to make seat reservation from both EURAIL nor b-EUROPE.com. In EURAIL, I can’t find the available. But I can find available time in b-EUROPE.com. But when I enter the pass cover using the pass numbers in my global pass purchase confirmation email, it said my number is invalid. Can someone helps me please!
Hi,I really hope you can help me. I need to book reservations for my and the 4 other people in my group to get on the 11:04 Eurostar from London St Pancras to Amsterdam Centraal on 28/06/22 and also the NJ468 Nightjet train from Vienna to Paris on 23/07/22. I seem to be unable to book these on the interrail website or on the websites for the individual railway companies and it's showing an error message that it may be fully booked. I have however seen this error message before when this was not the case. How do I find out of they are in fact fully booked and how can I get on those trains? I really need to be on them.
Hello!I'm from Lyon (France) and I would like to travel to Budapest with an interrail global pass. My plan is to travel from Lyon to Paris then from Paris to Budapest then come back (Budapest => Paris => Lyon). I wanted to know if the journey from Lyon to Paris is included in the interrail global pass ? or only the journey from Paris to Budapest ?Thank you
I cannot book a seat reservation in general “We can't find any trains that match your search. Please change your search and try again.”
Hello!I have a travel pass for me and my family. But for some reason we cannot make a seat reservation from Kristiansand - Oslo and from Oslo - Bergen and other destinations. Via de app we can see the possible itineraries, but when we go to the website to book (as it is not possible through the app for some reason), I keep receiving this error: “We can't find any trains that match your search. Please change your search and try again.” I have no idea what I am doing wrong, but it is frustrating as we really want to plan our trip.Can someone help me out?
Hello,my name is Finn. I bought an Interrail ticket with a 50% discount.The country of residence on my ticket is Germany, but I actually live in Austria.I haven't activated the pass yet. Is it possible to change the country of residence from Germany to Austria? Best regards Finn
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