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Desde mexico hicimos una reserva en la aplicación de eurorail y fuimos planeando el viaje y reservando . Nos decían que ya en el primer destino que era Madrid debíamos de sacar el boleto y ahí nos asignarían el número de asientos y pagaríamos el extra !! cual fue nuestra sorpresa que al llegar a la ventanilla de renfe en Madrid nos dijero que no había salidas a paris y que nuestras reservan no sirven para nada 👀 entoncess que se hace en esos casos !!!! Así es siempre tienes que llegar al sitio y ver qué tren coger?? O como puedes planear un viaje así ?????? Estoy enojada por la cantidad que pague !! Y por lo que tuve que pagar por irme a paris porque ya tenía la reserva del hotel!!!!alguien sabe que hacer
I am so confused on how to use the trains in Europe. We are going to small towns across Netherlands, Belgium, and Germany. Someone said to get a Eurail pass, but on their website it doesn’t show most of the towns I want to go to on the drop-down menu. Do I skip the Eurail pass and book each train ride individually before I leave the US (like from the DB website, etc.), or do I blindly purchase a Eurail pass and just hop on the trains over there without reserving? Totally lost right now 😦
Hi everyone bit of a dilemma- ordered my eurail global pass, I’m doing a few weeks in Italy then Switzerland for a week.I had to book the Mobile pass as the website said the paper pass wouldn’t be delivered until July 5th but my trip begins June 18. I’ve since read somewhere that Switzerland doesn’t accept the mobile pass, just the paper. Is that true?I won’t get the paper pass delivered to Italy in time to use there, but then I can only use paper in Switzerland…thank you!
We are two families going on an interrail this summer. The rules of inbound trip raising uncertainty among us. We'd like someone to enlighten us. There are two questions below that we would like to have answers.Family one is living in Oulu, FinlandFamily two is living normally in Helsinki, Finland, but during the summer time in Finnish Lapland, Muonio, Finland.We start the trip from Haparanda, Sweden and travel around Sweden and Denmark for about ten days. From Copenhagen, Denmark we fly to Helsinki, Finland on 11th of july.Is the family one allowed to do the inboud trip from Helsinki, Finland to Oulu, Finland on 14th of july with the interrail card that we have (global, 5 trips in a month)?Is the family two allowed to do the indound trip from Helsinki, Finland to Kolari, Finland (near Muonio) on 14th of july with the interrail card that we have (global, 5 trips in a month)?
Hello there,I have just purchased a Eurail Pass for my friend and a Interrail pass for myself since we wanted to explore Paris coming from Frankfurt but I’m guessing that the website recommended me the wrong pass because I can’t even use the passes for that journey and I would like to exchange the passes or receive a refund. And I sadly haven’t received a response yet which is a huge bummer.
Hi!I am going to travel from Ljubljana - Split on the night train 16.8.2022 with my interrailing pass. But when i try to book my seat reservation / Sleeping bunk it only says “Prices unavailable”, i’ve noticed that it says that through all summer and even after 16.8.2022, i thought that they haven’t opened the booking process yet but when i went to ÖBB to book a seat reservation it said the same, although i could book a ticket + sleeping bunks for 160€, but that kinda remvoes the purpose of the interrailing pass. Anyone that knows something about this / alternative routes?Thank you! :)
I purchased the Mobile Eurail Global Pass. I will travel from Hallstatt to Varenna departure at 8:20 arrive 20:24 on June 14. according to Eurail planner i need a seat reservation for the Innsbruck and the Verona departures of the trip. according to DB and the Thomas Cook rail schedule - no reservations are needed. i have traveled Eurail for over 25 years it seems more and more trains require reservations. I have always purchased the paper Eurail pass and relied on the Thomas Cook rail book and the DB site. Can anyone answer this reservation question which site is correct? thanks David
Hi.My sister and I are planning on travelling by rail on our upcoming trip to Europe from Pakistan.We can't book reservations for Rome Termini to Florence SMN (7 June) as the prices aren't available.Also, we got the reservations for Barcelona-Paris (12 June), Paris-Amsterdam (14 June) and Amsterdam-Berlin (17 June) but I'm seeing a shipping method message about the paper tickets not being able to reach in time so when I give the details for my Spanish hotel in Barcslona (8-12 June) it isn't allowing me to proceed to Traveller details.Is there any solution? How much time does it take to dispatch the tickets as we're in Rome (4-7 June) and Florence (7-8 June) so I hope giving the Barcelona hotel address is sufficient.Will it be OK to arrive in Barcelona (8 June) and then book the reservation from the station? Regards,Zain
Hello,I received a free youth global interrail pass via DiscoverEU and I have been told to activate it via the mobile app. However, my phone is too old to download the app (I have iOS 12 and you need iOS 13 to download it, my phone isn’t capable of updating to a more recent iOS).Is there any way I can activate my pass and travel without the app? In all the emails I have received there has been no mention of any alternative to the mobile app, but I have no way of downloading it.How am I supposed to travel?Thanks
I’ve read through a lot of the seat reservation posts and can’t find an answer, so here goesIs there a facility within the seat booking process to be able to specify a choice of seats during the booking process? Window seat, forward facing - those sort of optionsIt would be great if actual seats could be booked, but I expect that is a step too far I’ve just received my pass and tried booking seats on Eurostar and TGV Lyria. The seats are available as it takes me right through to payment. But there is no screen to provide an option to choose a type of seat
Hi everyone, I want to travel from Lyon to Girona on June the 6th. I already read throught the FAQ and see I’m not the only one having trouble making a reservation for a train that crosses the border. I tried to make a reservation with the interrail-planner. It seemed possible at first, but at the checkout it said there was not enough time left to sent the paper tickets, although it is still 9 days in advance. I already booked my first train from Ostend (Belgium) to Lyon that day so it would be nice to be able to travel on. At an nmbs station I cannot make the reservation because apparently it’s not possible for them anymore to sell tickets that are crossing the Spanish border.I can try to purchase the tickets on the day itself, but that seems a bit tricky and exhausting to me as I only have half an hour to transbord…I saw some things about the DB and making reservations on the phone, but I don’t have a credit card. Does anyone have suggestions what to do next?I did look up the region
I have been trying to make a reservation from rijeka to strasbourg (via munchen) on Friday 22 July for over a week now. For the ride from Rijeka to Munich (INT 480) I keep getting the message that the seat reservation is not available. For the trip from Munich to Strasbourg (TGV 9576), I keep getting a message that the prices are temporarily unavailable. Can anyone help me?
Hello,My friend and I are planning a trip to Venice and Milan very soon (from the 11th of June to the 15th of June). As it is in Italy, we have to book our seats. When we try to do so on the interrail website, it says “Prices temporarily unavailable. Check back in a few hours to see prices and book this seat reservation.”. So we also tried via the italian website but there is no way of enterring that we have an interrail global pass. Then we tried on the austrian website ÖBB but for every train we checked, it says “ticket not available”. I really don’t know what to do as nothing seems to work and the trip is supposed to happen very soon. Any help would be very appreciated :)Here is our plan :Geneva - Venice (11.06) 7:39 - 14:42Venice - Milan (13.06) 11:00 - 13:15Milan - Zürich (15.06) 11:10 - 14:27 Thank you very much!
I am trying to buy a seat reservation on a train from Barcelona to Paris. When I click on the train i it says that the seat - reservation will be delivered by post, which costs extra. I want it to be delivered per mail is there an opportunity to choose or change the way of delivery?
Hi interrail! I would like to book seat reservations for 4 trains on my way back to the Netherlands. The planner app is not very helpful.. are all these trains fully booked for Interrailpass holders? Hope to hear from you soon!10th of June 13.18 Granada ARC 852514.10 Antequera-santa ana-14.57 Antequera-santa anaAVE 399120.22 Barcelona Sants11th of June 09.10 Barcelona santsTGV 978015.51 Paris de Lyon-17.25 Paris NordThalys THA 936921.29 Amsterdam C. Kind regards,Bregje Terwijn
Hi !I’m planning to go in Ireland in august with a friend and to travel by train. The question is : can we take any train in Ireland or is it restricted to some train companies or trains ?Because we would like to go in small towns and countryside. Can we take little trains with the interrail ?Thank you very much !!:)
I have bought a 2 months-global pass with the youth-discount. Considering that I will turn 27 years on the 21st of August, I was wondering whether this means that I will be able to travel after that 21st of August as long as I activate the pass before that date. Or do I have to finish my travel before I turn 27? Thank you in advance for your clarifications.Matteo.
Dear Interrail team,Some weeks ago I booked an Interrail 3-month pass via your website during the "50 years" promo. Unfortunately, I made a mistake while filling out the form and booked the pass with the wrong country of residence. I am from Turkey and my permanent residence is in Turkey too. When booking the pass I chose Germany by mistake. Could you please change my country to Turkey as soon as possible? I want to use my ticket in a few days. I can also send you my passport information if needed.Thanks a lot already!Best, Yağmur
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