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Maddy MallonRight on track

asked in Train connections & reservations

help reservation questions please

I made an earlier post; however bare with me please as I am new to interrailing!I decided to buy the 15 days for 2 months pass. I made an itinerary which on the most part has worked out; however, my origin is from Split Croatia and I wanted to take a train to Zagreb. The route requires reservation and when I am sent to eurorails external link to book them, all tickets from various days say I am unable to buy the seats. I have heard that Croatia allows you to buy tickets at the box office, hoping that is the case can anyone vouch for this? I am having the same issue with Zagreb to Ljubljana.I also planned a route from Vienna to Krakow and then Krakow to Prague, again with seat reservations allowing me to boo. This was the earlier post I made regarding this issue where someone commented back how Polish trains usually wait 30 days beforehand to book. Again, can anyone vouch for this? Would it be the same for both to and out of Poland? I also received another external link (oebb.at) where

1 year ago

Tripon TitusRail rookie

asked in Eurail & Interrail Passes

i got the wrong global pass

So I won a global pass with DiscoverEu but instead of getting a 30 day pass, the app says I have the "7 travel days within 1 month" passHas this happened to anyone else?What should I do?

1 year ago

Jim KnopfRail rookie

asked in Eurail & Interrail Passes

Change pass to a new phone

Hello,I have a new phone and would like to transfer the pass. My trip starts on Saturday. Unfortunatly I have not jet received a reply from the service. What can I do?

1 year ago

LucienIINew aboard

asked in Train connections & reservations

Reservation for Tende - Cuneo trains. Where to book?

Hello together,I’d like to travel from Tende to Cuneo with an Interrail Global Pass using the RE22956. According to the Interrail App, a seat reservation is required for this connection (though it’s a regional service?!) Is this correct and if so, where could I book a seat reservation (so far not possible via eurail or Trenitalia). Many thanks in advance!cheers, Julien

1 year ago

GordongsNew aboard

asked in Eurail & Interrail Passes

PeterA888Keeps calm and carries on

asked in Train connections & reservations

Interail seat reservation basket

I have a journey on Monday 17th October from Napoli Central to Brussels Central the final leg from Paris Nord to Brussels central was not available as a single journey on Interail first I successfully put the following reservations into the ingrail seat reservation basket and. then purchased from SNFC the 21.42 Paris Nord. - Brussels Central air 23.08 06.30 Napoli - Milano Centrale arrive 10.5811.20 Milano Centrale - Basel Sbb arrive 15.3216.34 Basel Sbb - Paris GDL arrive 19.40 I have tried too check out with 3 different credit cards and tried PayPal all result in the following “something went wrong please refresh the page”I have done this numerous times with no success

11 months ago

Caoimhe O SullivanNew aboard

asked in Eurail & Interrail Passes

mobile pass

What are the best cities to travel in Europe, I would love to go in a circle over the space of a month. Any tips and recommendations please

10 months ago

Spencer2289New aboard

posted in Eurail & Interrail Passes

Does Eurail pass make sense for our route?

Forgive my ignorance but I’ve been combing through these questions and can’t seem to find an answer that pertains. We are traveling for a few weeks in August.London—Paris—Antwerp/Brussels—Amsterdam—London is our intended route. Originally we were staying the the UK but decided to tour around, which is why we have to make it back to London for our flight home. Does this rail route make sense for the Eurail pass? I am having a trouble finding out if the Eurail pass will included all necessary legs for this journey. Any help is much appreciated, Thanks

1 year ago

Roj RojerNew aboard

asked in Travelling by train

zurich to paris

How can I go to paris from Zurich and paris to Zurich by speed train in the same day?

10 months ago

Moritz WittmannNew aboard

asked in Train connections & reservations

Eastern Europe seat reservation only paper form options

We’re planning to visit the east of Europe and started to look for trains which will fit in out timetable. But now we are facing a problem, for every seat reservation the only option is to get it in paper form which is always 10$ extra?! Do you know if there is another way maybe to get the ticket via mail or something like that ? We also heard that in Eastern Europe train reservation aren’t really necessary, is this true ?

1 year ago

Sam BromileyNew aboard

asked in Train connections & reservations

London - Amsterdam; looking for options that do not require to pay extra fees

Hi, I have an Eticket and was wondering if anyone could help with me understanding how I can travel for free using my ticket instead of paying extra fees. I’m planning on travelling from London to Amsterdam but there are no options I can find that are free, they all require extra payment. I then tried to France then linking to Amsterdam to shorten the trip, but with the same result. kind regardsSam B

1 year ago

leixFull steam ahead

asked in Train connections & reservations

Seat reservation Milano-Lyon; need pass cover number

Hi, I’m new here, but very hopeful to get the help that is not coming from the customer service directly. We are a little family travelling around Europe from monday on. We have reservated almost all the seats we need (and we found available), but we are having a problem with the journey Milano-Lyon.As I’ve read that it is a problem making the reservation via Eurrail, and instead we can do it through b-europe, I would need to provide this pass cover number that I don’t have, because we’ve got a mobile pass.Thanks a lot!!!

1 year ago

hansweiter2New aboard

asked in Eurail & Interrail Passes

Buying night train tickets

We are planning to take the night train from Prague - Budapest and Budapest - Munich in November. I’m a little confused on if we need to purchase a eurail pass or if we can just purchase the reservation for the night train. Any help would be appreciated, thank you!

1 year ago

symmonsandyRail rookie

asked in Train connections & reservations

Seat Reservations from Oslo to Copenhagen. What is the best place to book a reservation for this train?

I am looking to reserve some seats on a train from Oslo to Copenhagen (via Gotenborg). The App says I need to reserve the seat but I cannot do it through the app or the website, (I seem to have this problem reserving any seats through the app/website and have booked them all through the train companies themselves). Does anyone know the best place to go to book a reservation for this train? Many thanks

1 year ago

maehne95New aboard

asked in Train connections & reservations

Reservation Highspeed Trains to Paris

Hey Guys,I want to travel from Hamburg to Paris at 01.10.2022. My ticket says I have to make seat reservations, but I can’t purchase any seat reservation for a high speed train (TGV or THA) on that day (even not on the next day). I find it hard to believe, that any train is sold out. So I’m thinking maybe I’m doing something wrong. Can you please help me?PS: under every train ist the information written:Prices unavailableNo results were found for this compound. All pass holder seats may be sold out. Please try to find another connection or see "More Info" for alternative ways to book this seat reservation. If no more pass holder seats are available, you will need to purchase a separate full fare ticket to take this train. //Für diese Verbindung wurden keine Ergebnisse gefunden. Möglicherweise sind alle Sitzplätze für Passinhaber ausverkauft. Bitte versuche, eine andere Verbindung zu suchen, oder informiere dich unter „Weitere Infos“ über alternative Möglichkeiten zur Buchung dieser Sit

1 year ago

IsabælNew aboard

asked in Train connections & reservations

Prices for seat reservation. High price for Bruseel- Paris

Hey, im going on my first interrail the August, and om looking for the seat reservations. I do feel like some reservationen go quite high in price compared to others? Ex. i have a reservation form Copenhagen til Hamburg for 4 Euros, and then an other from Brussel to Paris for 26 Euros? I think it runs up really fast, it that's the normal prices? or am I doing something wrong? :-) Hope someone have an answer.

1 year ago

JulesRaffaNew aboard

asked in Train connections & reservations

Seat Reservations Spain - how else to book reservations without being in Spain

Hi there!I'm traveling through Spain in August 2022 and would like to make some seat reservations - but it doesn't work on either the DB-, OEBB-, SBB-website (Germany, Austria, Switzerland). How else can I get reservations without being in Spain?Thank you! :)

1 year ago

SoerenKraghJespersenRight on track

asked in Eurail & Interrail Passes

Refund not available on web-site and support is not responding :(

Dear EurailI have purchased a Eurail pass with Plus 20-Dec-2020 and the order confirmation clearly states "The pass is fully refundable without a fee, however the fee for Plus is non-refundable" (IN30227660).06-May-2021 I received a mail that the activation period was extended until 31 august 2022. Unfortunately, summer plans are so that the travel can't be made this summer and a refund is there necessary.However, when I login to my account - the ability to apply for refund is not available where it should be as per your help information.I have contacted your service department 04-Jun-2022 using your facebook support option to get this error fixed or a refund done - and received confirmation e-mail confirming receipt of the request. I have not heard anything back yet.I don't think > 2 weeks response time for a simple support request like this is reasonable - and the money is needed to pay for the alternative summer vacation!Can you please prioritize getting this service request mana

1 year ago

Lena BertramNew aboard

asked in Eurail & Interrail Passes

I am trying to make sure that the eurail pass I just bought is no activated yet.

I just bought may urail pass for 5 days and I want to make sure it is not activated yet. I am not going to Europe until march 2023. I am trying to make sure that the eurail pass I just bought is no activated yet.

10 months ago

Rachel HoranRail rookie

asked in Eurail & Interrail Passes

Night Train: One day of Travel?

If my train from paris to madrid leaves at 9:15pm one night and i have a layover in Narbonne at 7am the next day and then the train leaves at 10 to arrive in Madrid by 4pm, is that one travel day?

1 year ago

Tessa Price LennettRail rookie

asked in Train connections & reservations

How do you book a sleeper train couchette on a night train La Spezia - Salerno

How do you book a sleeper train couchette on a night train. Am wanting to book a sleeper train from La Spezia to Salerno in Italy.

1 year ago

John DavidsonNew aboard

posted in Eurail & Interrail Passes

Customer Service - the worst I have ever experienced

Does anyone else feel that the Interrail Customer Service is the worst ever?I contacted them on 10th July asking if I could extend our Interrail passes as I was still awaiting my new passport. I got an automated response saying they were busy.I contacted them again on 19th July and again got an automated response.I then contacted them on 29th July via the website query page and again got an automated response.Since my passport had still not arrived and I had heard nothing from Interrail customer service I had no choice but to request a refund on my passes which was processed very promptly through an automated system however it cost me £230 in fees and bank charges.Then, last Thursday I got an email asking me to respond about how I felt about their customer service in response to my query.Today, when I clicked on the link to respond to their survey, I got a web page letting me know that the request had now closed which meant the ticket could no longer be rated. I feel that the “customer

1 year ago

Clara FargierNew aboard

posted in Eurail & Interrail Passes

Why can't I use my pass in my home country

Hi, I have 3 journeys left on my pass. and I would like to use them in my country but they explain to me that I cannot travel with them in my country of origin. I don't understand ?Thank you Clara FARGIER

1 year ago

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