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Seat Availability Unknown in Switzerland
I am trying to book Basel SBB to Interlaken OST on 17 DEC 2021. The alert displayed shows Seat Availability Unknown. I went directly to the SBB ticket shop site and am unable to book there as it will not accept the credit card. Please note: have already contacted the card company and they show they have not blocked the transaction and have verified that I am using the right card. I cannot seem to get an answer why the card cannot be accepted from SBB. There seems to be availability on the SBB site. Should I take my chances and ignore the alert and book through Eurail?
Problems reserving train ticket
Hello, I am trying to reserve 3 train tickets, for myself and 2 friends, from Paris to Aix-en-Provence TGV on the 23rd December. I am able to add the ticket reservations to my cart, but when I try to review the order it says that the route is not available and that I have to find another route. I have tried reading the forum for solutions - it turns out this can be solved by booking a reservation at b-europe instead. However, this needs a paper pass cover number, which we do not have as we only have the mobile pass. Does anyone know how I can get the paper pass cover number? Thank you!!
Pass Validity - 30 days or a calendar month?
Hello, My first question would be, if I buy the 15 day over 2 months, are the 2 months calendar months or are they 30 days?The second one is, as I have been cheking, there is some issues with QR codes sometimes, if ever need, can I ask for the Paper Pass for the train day at the station, does it have an extra fee?
Wrong travel day
I really need help urgently. I put in a trip on the wrong day into my interrail pass. Now I can not cancel it anymore. I can prove that I did not travel that day! But the travel day is just “gone” and i can not use it anymore. Please I need help because I need all travel days! I really need to use that travel day this sunday (october 15!)
Brussels to Luxembourg reservation?
Hi! I am unable to find any information about the requirements of reservation with the IC train between Brussels to Luxembourg. Does anyone have any experience of traveling between these cities with Interrailpass? Did you need to reserve a seat or could you just hop on the train?
Making a Reservation on the Paris to Latour night train
My partner and I each have 4-days-in-a-month Interrail All-Europe passes. We are planning a trip in December from London to Sevilla. On the outward journey, we want to take the Paris-Latour Intercite de Nuit couchette service on Sunday December 5. Using your website, I added all the various journeys to the Basket [London to Paris and returning; Barcelona to Sevila and returning; Barcelona to Paris on the homebound leg; plus the night sleeper service on the outward leg.] When I tried to proceed to Checkout, there was a message in red below the Paris-Latour leg of the journey, saying “Please find an alternative connection.” I tried again. I also tried booking a 2nd class couchette instead of 1st class [the class of our Interrail passes]. But I got the same message. Please can you help me to book this service for myself and my partner.
Help please! I depart in two days. The activated mobile pass doesn't appear in the app.
Hi!I have an issue with the app. I purchased a mobile pass a week ago and did all the required steps for activate it. But, once activated, in the section “my pass” it doesn’t appear, only the image stating that I should add a mobile pass to get started. If I try to add it again, it says that that mobile pass is already activated in my phone, so it is a loop and I am stuck in it.I start my trip in two days, so I am in a hurry to find a solution to this problem. Any suggestions? Thank you very much,Pablo.
How can i go to Valencia during the week
Hi mates 😁I Will be in germany until wednesday 10/11/2021 and then i have to go to Valencia. I must arrive to Valencia the friday 12 or saturday 13 of november. In the app i only have options on mondays so the only choice i have is take the train on moonday 15 so it is not an option. Hope you can help me ❤
Eurail reservations before travel
My husband and I are coming to Europe for 2 weeks from US, December 16. We will need to have our first train travel day on December 19. I know the new timetable is not out for December 12 and on. Does anyone know when that new timetable will be out? We have the 5 day travel pass. I was reading that you can book through the actual train sites? Is this true? I’m not sure what train sites we would need to go on. We want quicker trains. Going from Venice to Rome to Lucerne to Paris to Amsterdam to London. I’ve done the trains between Amsterdam, Paris, and London before but not booked myself before.
Booking seat reservations without a paper ticket
Hello - We have a global pass and we are currently in the US. We are trying to book the 11:22am - 6:20pm trip from Prague to Budapest on November 17th in First Class but it is requiring seat reservations. We tried to book that online but apparently it is paper tickets only and we received a message telling us that we can't book this online because the paper tickets can't get to us on time. Is there any way that we can book our seat reservations now without paper tickets?
Country of residence
Hello,I am born in Germany but currently living in France (I have a proof of tenancy in France). But Germany is still the country of residence on my ID, because I’m staying in France for one semester only. Can I now book an interrail pass, in which I choose France as my country of residence and the starting/ending point (because this is where I live), even though its not on my passport? Or is the country of residence always the country marked on the ID?Thank you
What is supposed to be my outbound/inbound journey? Is it compulsory to use those days?
Hi, I'm new to interrail and I don’t understand outbound/inbound journey My home country is Italy: I’m planning a trip that goes from Italy to France on the interrail 5 days in 1 month pass.1 day: Domodossola (Italy) - Locarno (Switzerland) - Zurigo (Switzerland) (2 trains)2 day: Zurigo (Switzerland) etcI’ll come back in Italy by plane so what’s supposed my outbound/inbound journey?Thanks
Why is there no train to Italy from the 12th of December?
I wanted to visit Italy by train from Germany over happy new year. After buying the interrail Ticket I want to plan my trip, but unfortunately I am not able to see trains to Italy after the 11th December. I don't know why. I mean they suggest to plan your trips three months ahead, but with that I can barely plan more than a month ahead. What should I do? Is there an alternative?
Unable to make reservations from Paris-Marseille on November 16
Hi all, I’m trying to book reservations for traveling from Paris to Marseille on November 16 using my EURail Global Pass. The EURail website shows availability in multiple trains, but when I proceed to payment, I get an error stating the current leg of the journey could not be booked. I am currently in Italy and will be landing in Paris on November 16, kindly let me know if there is another way to make seat reservations.
No travel day left, but didn't take all travel days
Hello, I have the global Pass (5 dass). I Just used 2 days. But the App says no more trips left. Its wird, because they App also Shows that there are a Trip left, but i can Not add trips I am really in hurry an have to Take the next train. What can i do? I already did the "enable Error Login" Thank youJoana
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