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10920 Topics

KerynBader
KerynBaderNew aboard
asked in Eurail & Interrail Passes

Interrail or Eurail?

Hello! We are Americans living in Spain on military orders. Does this make us European residents? I’m not sure if we need to book Interrail or Eurail passes. Please advise, thank you! 

2
M
Full steam ahead
1 year ago
D
danielspastaRail rookie
asked in Eurail & Interrail Passes

Need my pass cover number

I need my pass cover to make reservations. I’ve seen that some mods DM it so that would be nice. 

2
R
Railmaster
1 year ago
ege
Full steam ahead
egeFull steam ahead
asked in Train connections & reservations

What happens if I miss a train due to train delay?

Some trains have 5 minutes between each other for me to leave the first one and hop on the second one. If my first train gets delayed there is a huge possibility I won’t make it to my 2nd one. Does that mean the money I paid for my reservation will just be worthless and I will have to buy another seat reservation for the next train? Or how does it work? 

2
M
Full steam ahead
1 year ago
Annkathrin Bö
Annkathrin BöNew aboard
asked in Eurail & Interrail Passes

Travel country of residence

I have the following problem: I am staying in Malta for four months for an internship and we are traveling by train to Oslo on business. We are also traveling through Germany, where I actually live. There we arrive by train in Munich. From Munich we travel to Hamburg and from Hamburg to Copenhagen. Is this a problem, as I only have one journey from Germany, i.e. my country of residence? Or do only the travel days count?

2
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Railmaster
1 year ago
S
Keeps calm and carries on
Sergioh04Keeps calm and carries on
asked in Train connections & reservations

Train from Prague Hlavni Nadrazi to Budapest-Nyugati is modified

Hello!The train from Prague Hlavni Nadrazi to Budapest-Nyugati on July 11, 2022 at 10:56, has been modified. Apparently some traintracks in Hungary cannot be used and part of the route has been replaced with a bus service. Our train is 279 and therefore it is affected by this modification. We reserve a seat on the train, do you have to reserve a seat for the bus or is it already included? Is there something to do or nothing to worry about? Apart from having the seat reserved, we also have the train reserved with the interrail pass. 

2
M
Full steam ahead
1 year ago
M
mynameisfiberRail rookie
asked in Train connections & reservations

Reservation stuck in pre-reservation mode

Hello, I booked many trains all at once on Monday and one particularly long leg got messed up and I was notified it wasn’t fully booked and instead stuck in “PRERESERVATION MADE”. All other legs were booked, however they still don’t appear in my “Reservations” portion of my account. My travel is happening on Saturday and I still haven’t heard back from customer support about this. In the email notifying me about the reservation problem I was told this could be resolved! I would just book a new leg, but I got charged for the whole trip and don’t have enough to make a new reservation!! In addition, the reservations portion of the website is next to un-usable and I’m worried this will just happen again. I haven’t been able to find any phone number to call or any way of talking to a non-bot… anyone have an idea of what I”m supposed to do? Micha

2
M
1 year ago
H
HolgerNew aboard
asked in Eurail & Interrail Passes

Group split digital pass before last travel day. It is now on one device

Hello,we are traveling as a group with both digital passes activated on my phone. However we need to split before our last travel day. Is there a way to print the the pass for the other party? Or any other solution? I read it is not possible to split once the passes are activated on one device. This is really annoying, as my friend does not use smartphones and I mistakenly bought 2 digital passes without knowing the evil consequences ;)Thanks

2
R
Railmaster
1 year ago
T
TomwoollardNew aboard
asked in Train connections & reservations

Reservation for Eurostar London to Amsterdam - after details it brings me back to main page

I am trying to book a train from London to Amsterdam and i have reserved it but every time i go to fill in the customer details it brings me to the main page. Am i doing something wrong?

2
M
Full steam ahead
1 year ago
B
Keeps calm and carries on
barbelouilleKeeps calm and carries on
asked in Train connections & reservations

Horaires de train fantaisistes

Bonjour, Il semblerait que cela part un peu en cacahuète au niveau des horaires de train.Plus rien ne correspond au voyage enregistré, plus de reservations, que des trains sans reservations a des horaires aleatoires…Je commence a douter serieusement

2
A
Railly clever
1 year ago
C
Carole AcquavivaNew aboard
asked in Eurail & Interrail Passes

Rserve several seats for all family

How can i reserve each seats for all Familie to be  nearer 

2
M
Full steam ahead
1 year ago
J
jacobtravelsNew aboard
asked in Train connections & reservations

Can't book reservations - after button ''continue to traveler details'' I'm directed to the homepage

Hi, I’m trying to book a reservation, but when I’m at the page “Book your reservations online” and the first step “Order details” I fill in the information and then click the button at the bottom “Continue to traveler details”. After this I’m transported to the homepage…

2
G
1 year ago
Alistair Richardson
Alistair RichardsonRail rookie
asked in Eurail & Interrail Passes

Eurail between Paris and St Malo

Can I travel between Paris and St Malo using the pass?

2
Alistair Richardson
1 year ago
Tilde Edington
Tilde EdingtonNew aboard
posted in Train connections & reservations

How to import train times to my friend

My friend and I are currently traveling. I have planned all the train times and dates smoothly but now when I go to import it to her phone. The train times and dates do not show the correct ones and I am not able to find the same times. I already bought the seat reservations what can I do? because of this she doesn’t have the QR code for the conductor to scan

2
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Railmaster
1 year ago
L
LaziseRight on track
asked in Train connections & reservations

seat reservation budapest prague

Hi!I'm currently planning to travel from Budapest to Prague on the 9th of July. The app says that a seat reservation is required, but when I open the website to make a seat reservation, I says that a reservation is not required. Which information is valid?Thank you for your help! 

2
M
Full steam ahead
1 year ago
Yuqian Sun
Yuqian SunNew aboard
asked in Eurail & Interrail Passes

Should I activate before the trip?

Hi,I have a 2-month pass and not sure whether I should activate the pass before my trip. I saw a question about activating pass to early, and the answer mentioned ‘the first day of the validity period is automatically made a travel day’. Thus, I wonder is the activation day the same as ‘start day of the validity of the pass’. I am now in the activation process and not sure whether I should activate it or not. If I can choose an extra start day, then I guess it would be better to activate before the trip because some seat need reservation.  Thank you in advance!

2
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Railmaster
1 year ago
N
nephalem4New aboard
asked in Eurail & Interrail Passes

Is there any limit to trips undertaken on 1 day?

Hello, im travelling with a 1-month Pass this August and im still unsure about how to use my trips. Is there any limit to trips undertaken on 1 day? Can I, for example, take a regional train from, say, Firenze to Genua and go back the same day, meaning I can pretty much freely use any regional trains, as long as I add the trip to my mobil pass? 

2
M
Full steam ahead
1 year ago
Rachel Mercer
Rachel MercerNew aboard
asked in Train connections & reservations

Mobile pass seat reservation issues ''not available'' or pass cover number needed

Hi everyone I am trying to make seat reservations for a train from Paris to Annecy on 30th July anytime after 12pm. It looks on the interrail.eu seat reservations site like there is availability on a number of trains leaving that afternoon. It lets me select the 1st class or 2nd class option, asks for my contact tel number and to confirm the details of the people travelling (pre-populated) and then takes me to a screen where I need to tick to accept the booking conditions (screen before payment). At this point it refreshes to say that “this leg of my journey is no longer available to book’ and that the leg will be removed from my basket. It doesn’t however remove it from my basket and also won’t let me edit and remove it! Thinking that there might be issues with the website, I tried to complete a booking through the other suggested route - the website B-Europe. Here I was able to select a train with availability but could not complete registering the passenger details as it asks for a

2
A
Railly clever
1 year ago
L
laurieRail rookie
asked in Eurail & Interrail Passes

Does the Global Pass count as a train ticket ?

I have a Global Pass for 1 month. If I want to board on trains that do not require seat reservation, do I need to book the trains/buy tickets ? Or can I just board the trains and show my Global Pass as a ticket if checks are made ?

2
L
1 year ago
L
laurieRail rookie
asked in Train connections & reservations

Global mobile pass : my journey is saved on "My trips" but I can't see the ticket

I have already saved an outbound journey on my Trips and I can see the ticket on the section “My pass”. When trying to save a second journey (not outbound nor inbound), I can see it on My Trips but not on My pass. How can I retrieve the ticket ? 

2
A
1 year ago
P
PatrikStenmarkNew aboard
asked in Train connections & reservations

Prag - Liberec included or not?

Hello!When I search for Prague - Liberec in the Rail Planner app it tells me “Not in pass network”. When I search in the seat reservation search, it tells me no seat reservation is required and that I’m ready to board.How can I know which of these are correct? See images below where search results are shown from both places, the same departure, but with the difference described above.Kind regardsPatrik Stenmark

2
A
Full steam ahead
1 year ago
Q
QuintusVolucrisNew aboard
asked in Train connections & reservations

Seat required N/A - buses

Hello everybody, Got a couple of questions. Why does it say here seat required and N/A what happens if we still go on the train? Do we really need to save a seat? Another question can we travel with bus as well with the interrail pass?Kind regards 

2
M
Full steam ahead
1 year ago
Jake Levi
Jake LeviRail rookie
asked in Train connections & reservations

Getting the seat reservations on the app

Hi, I bought an interrail pass on my computer, bought seat reservations on my computer, downloaded the app on my phone, activated the interrail pass on the app, but I can't see the seat reservations/ booked journeys on the app. How do I get my journeys (which I've paid for and have the email receipt) on the app??

2
Jake Levi
1 year ago
E
Keeps calm and carries on
EfiKeeps calm and carries on
asked in Train connections & reservations

Seat reservation Euronight train Vienna - Poland not possible

I want to make a seat reservation for the euro night from vienna to poland but it's not possible. I tried multiple dates but it doesn't show me the price. Would I be able to step on without a reservation or is it mandatory? I'm confused since in the app it says it's obligatory but in the website it says it's not. 

2
E
Keeps calm and carries on
1 year ago
Q
QuintusVolucrisNew aboard
asked in Train connections & reservations

Seat reservations required is N/A. What to do?

Hey everyone,  I've booked this trip but both of these trains say seat reservations required but I cannot book any seats. It says N/A. What to do? 

2
M
Full steam ahead
1 year ago
J
JackCon06New aboard
asked in Train connections & reservations

Seat Reservation on TER trains Beauvais - Gare du Nord required?

Hi,I'm starting my interrail trip in Paris and I fly into Beauvais. My first train will be from the Beauvais train station to Gare du Nord on a TER train. I assumed this service did not need a seat reservation. However, I've seen some stuff lately that said TER trains going to/from Paris need seat reservations. I was just wondering if anybody has done this trip in the past and has any tips for me before I depart.Thanks,Jack.

2
M
Full steam ahead
1 year ago
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