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12388 Topics
H
hnaNew aboard
asked in Train connections & reservations
When to book reservations? 1-3 days before using the train enough?

Me and my friend are planning to got on a trip in August. We have read that there are seat reservations required for some trains. We are wondering how early we have to make these. Is it enough to book the reservations 1 - 3 days before using the train or do they need to be booked a month in advance or something like that?Thanks for your help!

662
M
Full steam ahead
2 years ago
S
Simoneee
posted in Eurail & Interrail Passes
Can't get in touch with Customer Support

Hi everyone, I contacted the customer a week ago, but I still don't receive emails from them, I need to know as soon as possible if they can send me the paper pass with the right data.

312
S
2 years ago
T
tiff808New aboard
asked in Train connections & reservations
How to get an emailed reservation, not a mailed one?

Hi,I am trying to book a ticket two weeks away in Norway, I live in the states. Whenever I try to book I get the message that my tickets would take to long to ship, and I need to provide a European address. When I provide the address off my hotel in Norway, it still gives me the same message. Is it possible to change the option to have my reservations emailed so I can print them myself? I hear of this option, but I cannot seem to locate it. Help! 

1803
M
Full steam ahead
2 years ago
C
ChailsRail rookie
asked in Train connections & reservations
How to make Seat Reservation for two People, but just one has an Interrail Ticket

Hello,my girlfriend and me want to make a trip to Avignon. I’m using an Interrail ticket, she just needs a ticket back to Hamburg, so she just book one normal ticket via the DB App. (She will travel to France two weeks before me with her parents and their car, thats why she just needs one ticket back)Now for the ICE from Karlsruhe to Hamburg she can choose a Seat and I will book the Seat next to her via the DB App. But how do we do that for the TGV from Avignon to Karlsruhe? We never traveled to France via train, so we have absolutely no idea, how we’re able to book two seats next to each other. There seems to be no Option to choose a seat in the TGV.Hope there is any way to make that work. Thanks for your Help!

4184
C
2 years ago
Manya Kellou
Manya KellouNew aboard
posted in Eurail & Interrail Passes
Seat reservations - pass not recognized

The most frustrating we’re site ever.can’t book seats on a specific train, Eurail does not even recognize my Mobile Rail,pass.has anyone been suceesful in booking and paying for seats on this useless website?help!!!!

592
M
Full steam ahead
2 years ago
Bella Kramer
Bella KramerRail rookie
asked in Eurail & Interrail Passes
Pass cover number needed

Hi!I am in panic because I need a cover pass today!. Does anyone know how I can get one? Thanks. Also is there a number I can call to get in touch with interrail?Greetings, Bella

484
M
Full steam ahead
2 years ago
Bella Kramer
Bella KramerRail rookie
asked in Eurail & Interrail Passes
I need a Pass Cover number

 Yes Thank you. I already asked the customer service. I want to book a train from Paris to Aix en Provance on the 26th. There is no train available on the interrail reservation site so I tried it on travel-b- Europe. Then I can go from Paris to Lyon and then from Lyon to Aix en provance. But I need a a Pass cover number.Is there any other way?

232
M
Full steam ahead
2 years ago
C
Christian SchramRail rookie
asked in Train connections & reservations
Seat reservations Portugal and Spain. How and where to book them?

Hi guys, I will be travelling with my girlfriend in July and August. We are currently planing our route and will be starting in Santiago de Compostela. We want to visit Vigo, Porto, Lisbon, Faro, Seville, Madrid and Barcelona. On the interrail app it says seat reservations are required for nearly all of them. How and where do I book the seat reservations?

28224
M
Full steam ahead
2 years ago
Michael
Full steam ahead
MichaelFull steam ahead
asked in Eurail & Interrail Passes
Inbound Journey with Nighttrain

What date is my inbound journey, when I use the Nighttrain Snalltaget from Malmö to Berlin on July, 2nd (departure in Malmön at 22:10 and arrival in Berlin at 08:58 next day) and I have to change the train in Berlin on July, 3rd, to come to my finally station (Bamberg)? The last station outside of Germany is Kopenhagen on July, 2nd at 23:06. Can I use the inbound journey for July, 3rd (its a 15 days in 2 months paper pass)?

19810
seewulf
Railmaster
2 years ago
J
Jasper MulderNew aboard
asked in Train connections & reservations
Mobile pass cover number

I am trying to book seat reservations for the tgv from gare de lyon to valence through b-europe.com, and it needs a pass cover number, but I have a mobile pass. How can I get a pass cover number with my mobile pass?

471
R
Railmaster
2 years ago
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Emily Ní DhunlaingRail rookie
asked in Eurail & Interrail Passes
Seat reservations Zagreb - Split

I can’t reserve any seats on any trains to split in July, are they all gone ?

6595
R
Railmaster
2 years ago
J
jennatibbyRail rookie
asked in Eurail & Interrail Passes
Eurail App not letting me save journey

I’m trying to save a journey to my trip on the Eurail Planner app as I have a mobile pass but there’s one specific journey that it wont let me save. I want to save the trip from Penzance to Cheltenham Spa in the UK May 17th. It comes up when I search it but when I press save journey it says it saved but it doesn’t show up in my trip. I even tried entering the information manually and nothing shows up from that as well. It lets me save the journey on the 16th, but it wont let me save any journey to my account for the 17th of May. Was wondering if theres anything I can do to fix this glitch? Thanks and let me know!

3875
R
Railmaster
2 years ago
blaykeoz
blaykeozNew aboard
asked in Eurail & Interrail Passes
Global Pass - Multiple use In England?

Hi Everyone,I’m from Australia and new to the Eurail and Global Pass experience. I am about to set and purchase my Pass but there’s one thing that may make a difference to which one I get.With a Global Pass, are you able to make mutiple trips in One Country? I.E: I want to go to Manchester from London, then return to London the following day before I head off to Paris.Would that be covered with a Global Pass?

1012
A
Railly clever
2 years ago
L
LitRail rookie
asked in Train connections & reservations
Railplanner App doesn't tell me I need reservations on Nightjet

Hey, I want to take the nightjet from Rome Termini to Villach Hbf (first connection on the pic) on on Wednesday 25.05. at 20:17. The Railplanner App says I do not need reservations for that train, but usually you need reservations for all night trains. What do I do? Do I try to book who via the ÖBB webpage? Or do I not book and show them the screenshot showing that the app didn't ask me to book when they ask?  

964
Angelo
Railmaster
2 years ago
H
HermanRail rookie
asked in Train connections & reservations
Reservation for friend without mobile and paper pass

Dear member,Is it possible that I, user of a mobile interrail pass 5 days in 1 month,  can made a reservation and buy tickets for my friend without a interrail pass.Greetings,Herman     

984
H
2 years ago
Karen Bidon Koskiniemi
Karen Bidon KoskiniemiRight on track
posted in Train connections & reservations
Need to book London to Munich reservation. Not possible

I bought first class passes for my son and I to travel from London to Munich, then Munich to Paris, and Paris back to London, yet no matter what I try, we’re unable to book from London across to even begin our journey. It keeps telling me I might have to buy a full fare ticket despite already buying first class passes for almost $1000. I don’t know what to do because we leave this Wednesday and I’ve been trying to get a hold of Eurail by phone for 2 weeks. Their response by email took a week and only said they’d try to be able to contact me within a week. We’re flying over Wednesday. Help please!

20314
Karen Bidon Koskiniemi
2 years ago
C
cmsanch2Rail rookie
asked in Eurail & Interrail Passes
Edit traveler details

How do I edit a birthdate for a traveler?  How do I add a passport number for a traveler?

1834
R
Railmaster
2 years ago
T
Tenor OnNew aboard
asked in Train connections & reservations
Reservations search unresponsive? It fails to load trains

Hi - is it just me, or has the eurail ‘book reservations’ site been failing to load trains for several days now? I’ve tried in several browsers. I can enter the train stations, select my pass, but then it just gets stuck trying to load the available trains on that date? It previously worked fine (albeit with the various other glitches). Thanks

361
R
Railmaster
2 years ago
J
JulleNew aboard
asked in Eurail & Interrail Passes
Ticket with QR code is not loading

Hi there,I have the issue that I can't load my ticket with the QR code in the rail planner app.When I click on “show ticket”, it would just load forever, saying  “Loading your ticket. If this is taking a while… “. It never worked in the past, and this is my first travel day. There is no error or anything.I'm trying for 4 hours straight now,  I've let it load for 30 minutes, restarted the app a lot, restartet the phone, trying with LTE and wifi, let the app load after opening it and before proceeding.  I'm out of ideas and I'm currently traveling so I'm pretty afraid of a hefty fine as I currently don't have a ticket at all.Any help in timely manner would be super great!YoursJulleVersion 23.2.0Huawei P20 Pro

4881
R
Railmaster
2 years ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
asked in Train connections & reservations
Train cancellations. Can I take another train instead, without paying for another reservation?

My train from Aulnoye-Aymeris to Paris Nord has been cancelled. I’m waiting for a train to Lille to Paris nord instead. 1 train from Lille straight to Paris nord requires a reservation, the 2nd has 3 change overs in between Lille and Paris nord. Is there any way that I can get the first train for free due to my original train being cancelled? 

1094
R
Railmaster
2 years ago
M
marcasRail rookie
asked in Eurail & Interrail Passes
How do I change home country on the pass

Hi, when I bought our passes, I was asked to select our home country as UK or Ireland...so I selected UK as we're in N. Ireland...now my home country on the passes is given as Great Britain which doesn't include N. Ireland...I now need to change my home country to Ireland as Interrail seems to treat the whole island as one home country...how do I make this change?Thnx

652
R
Railmaster
2 years ago
N
NatmontrealNew aboard
asked in Eurail & Interrail Passes
Change start date of the Pass

My rail pass shows that I've already used 1 of 4 travel days on my pass but I haven't booked anything yet.  While I originally set up my pass to start on May 22 I need to change that start date of my rail pass from May 22 to May 23 since I won't be traveling until then. I don't seem to have the rights to change the start date nor to delete the associated trip.

1032
R
Railmaster
2 years ago
E
Full steam ahead
EurofimaFull steam ahead
asked in Eurail & Interrail Passes
Moment of downloading railpass in interrailapp. and requesting Pass Cover number

I have some questions after the flashsale. Definitely  I think I won't be the only one with such questions, so I will post them here in this community: I have the interrailapp. on my phone.  I bought the mobile pass with a 50% discount via “Treinrondreis” in NL.  That went excellent and correct. The next question is NOT about activation just before my first trip in a few months. A Does it have advantages and/or disadvantages to download the railpass already now some months before the first trip in the app?  (I know It can be removed again if necessary before activation). Or B downloading the railpass just before activation in the app after a few months? The next related question is about requesting the “passcovernumber” without haste, just to be sure: Can that A requested before downloading the railpass in the app.?  B After downloading the pass in the app.  but before activation?  Or C only after activation? There is so much knowledge here, so I hope for clear answers!

352
E
Full steam ahead
2 years ago
A
Adri_sora_adriNew aboard
asked in Eurail & Interrail Passes
Change of mobile. How do I transfer my trip?

I made a plan with friends on a mobile phone, now I have changed to another mobile phone but the plan I made does not appear.Does anyone know how to transfer the plan from one mobile phone to another?

641
Angelo
Railmaster
2 years ago
Tchoupy63
Tchoupy63Right on track
asked in Train connections & reservations
Why does the app give only high speed trains?

As for 4 days in a row all tickets from Toulouse to Spain (I tried Madrid, Barcelona, Girona, Pamplona) are sold out, I thought of trying local trains. I don't mind the change more often, besides it's a great way to meet locals and see more than just a fast blur by 250/h. But no, I can't find any connection. I tried Toulouse - Narbonne - Port-Bou, just over the border and from there to Barcelona. Nope, I have to back to Perpignan. I tried Toulouse - Orthez and then to Pamplona, but those are buses. I suppose the locals go by train too, don't they? I bet they don't take all a TGV, but just a train that stops at every tree. ;)Why don't these local trains show up?Anyone advice about how to get to Spain from Toulouse other than the TGV via Narbonne?

1165
Tchoupy63
2 years ago
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