Replies posted by AnnaB

5662 Replies

X
Xiao JianRail rookie
asked in Ask the community

Train timetable can be found offline but not online

@Xiao Jian If you update the app to the most recent version, then the search functionality should work again.

6
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Railly clever
1 month ago
mavy0001
Full steam ahead
mavy0001Full steam ahead
asked in Eurail & Interrail Passes

2times inbound and outbound

Du får bara göra 2 resor i Sverige, även om du har 4 outbound/inbound (hemlandsresdagar) på ditt Interrailkort. De extra hemlandsresdagarna är tänkta för de som bor långt från gränsen. Du får använda dina resterande resdagar utanför Sverige och lösa en vanlig biljett från Köpenhamn till din bostadsort.

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Railly clever
1 month ago
P
petershottsRight on track
asked in Eurail & Interrail Passes

Taking a screenshot of the ticket

Screenshots of the QR code from the Railplanner app is not a valid ticket. But if one of you looses your phone you can transfer the Eurail pass to the other phone. 

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Railmaster
1 month ago
T
Trip2EURight on track
asked in Eurail & Interrail Passes

Night Journey Day1 or Day2 travel ?

If you buy a Eurail pass with your non European passport, then you don't need to bother about the outbound/inbound travel days in the UK.

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Railmaster
1 month ago
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LizDigsRight on track
asked in Ask the community

SJ Euronight from Sweden to Berlin - do I hang on or book with Snälltåget?

At least last year the Interrail/Eurail reservations with Snälltåget were refundable, so check if it is the same now. In that case you can make a reservation with Snälltåget and then, if you get a cheaper reservation with SJ, you just refund the Snälltåget reservation. 

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Railmaster
1 month ago
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petershotts2New aboard
asked in Eurail & Interrail Passes

Do you have to travel on the train which shows the correct departure time

You need to have the correct train added. But you can add several trains and the just activate the train that you actually are taking. So you add 9.00, 9.15, 9.30 and when actually travelling you activate 9.15 and delete the others if you want.

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ralderton
Railmaster
1 month ago
X
Xiao JianRail rookie
asked in Ask the community

Train timetable can be found offline but not online

Which version of the Railplanner app are you using? The information is found under "more". 

6
A
Railly clever
1 month ago
Sarah W
Sarah WCommunity Manager
published in News and announcements

Join our Beta Test: Win 2 Free Passes and Help Us Improve our Rail Planner App!Beta Test

@Jody When will there be an update so that the betaversion loads timetables again? I have not received any survey by e-mail yet. Should I have received one, or are the surveys sent on different dates to different people?

4061627
Jody
16 days ago
B
BrrrNew aboard
asked in Ask the community

Which Lauterbrunnen to Wengen route included?

@Camilo. @Mukhammad Can you please check why the Railplanner wrong here?

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Olga.
1 month ago
R
rebwaltRail rookie
asked in Train connections & reservations

reservations for Aix-en-provence to Barcelona (AVE International)

Seat reservations for the AVE between France and Spain can only be made in Spain, not in France. If you want to travel with the AVE from France, and you haven't been in Spain earlier, the only way is to get reservations from the train staff just before the train is leaving. At least in low season this works, but I don't know how it will be during the summer.

4
R
1 month ago
Jonmegs
Full steam ahead
JonmegsFull steam ahead
asked in Ask the community

My email address is receiving unwanted Ask the Community emails

There is an ongoing spam attack against the Community.  I have reported it to Eurail Customer Support. 

2
M
1 month ago
G
GreenyRight on track
asked in Ask the community

Interrail pass end day

If you start the validity of your pass on the 1st of July, a 2 month pass will be valid until the 31st of August. You can travel on 10 days of your own choice within those 2 months. If you start travelling with a night train on the 10th travel day you can stay on that train as long as the arrival day of the night train is within the validity of the pass.A travel day is 00.00-23.59 CET.

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G
1 month ago
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marilynnzRail rookie
asked in Train connections & reservations

Italy-Switzerland Eurocity Reservation

The Railplanner says that reservations are optional between Domodossola and Basel. 

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Railmaster
1 month ago
Ş
ŞahinoğluNew aboard
asked in Ask the community

Who should reimburse for the hotel I couldn't stay in because train was delayed?

If a train is delayed, it is your responsibility to check when the train actually departures. At least in Sweden, the announcement for delayed trains always says: please note that the departure time can be changed to an earlier or later time.But the train should not depart before the time originally scheduled for the departure. 

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Hektor
Keeps calm and carries on
1 month ago
P
patriceeeNew aboard
asked in Train connections & reservations

EURONIGHT from Stockholm to Berlin

Reservations for SJ Euronight are only released until the 2nd of June at the moment. 

2
A
Railly clever
1 month ago
Sarah W
Sarah WCommunity Manager
published in News and announcements

⚠️ Narvik, Norway to Abisko, Sweden rail route disruptedTrain Disruption

@Sarah W VY says that the trafic will open in June, without specifying a specific date. 

1887
Sarah W
1 month ago
Sarah W
Sarah WCommunity Manager
published in News and announcements

⚠️ Narvik, Norway to Abisko, Sweden rail route disruptedTrain Disruption

The message was sent with the date 31st of May, but the information from Trafikverket, which is the authority who approves when the railway will open for passenger traffic, is that route will open, at the earliest, on the 18th of June. This as the tracks have to be checked thoroughly once all the snow has melted. 

1887
Sarah W
1 month ago
filipwien
filipwienRail rookie
asked in Ask the community

Hostel prices for August 2024

I find hostels in Barcelona in the middle of July for 40-50 EUR.  

3
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Railly clever
1 month ago
A
AthomRail rookie
asked in Ask the community

aux program

If you have a non European passport then you can buy a Eurail pass. There are different types of passes.Flexi passes are valid on a specific number of days within a certain period of time, like 4 days within one month. Then you can travel on 4 days of your choice within one month. Continuous passes are valid for a certain period of time, like 15 days or one month. Then you can travel on every day during the period. 

3
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Railmaster
1 month ago
L
Leah4New aboard
asked in Eurail & Interrail Passes

trains included

Sure it does. All trains run by the railway companies that are part of the Eurail/Interrail offer can be used.

1
A
Railly clever
1 month ago
M
Maria WaqarRight on track
asked in Travelling by train

Roobed on a night train From Dresden to bratislava

You should make a report to the police in Bratislava. Mainly for your insurance so that you have a police report as proof of the theft. Did anything more than your phone and cash get stolen? If so, also report the theft to the train company in case that they find your property on the train. 

5
M
1 month ago
R
Raz45New aboard
asked in Eurail & Interrail Passes

Travelling as a student

If you have a non European passport, you can travel with Eurail. Then you can travel on more than 2 travel days in Sweden.With an Interrail pass with Sweden as country of residence, you can only travel on a maximum of 2 travel days in Sweden. 

1
A
Railly clever
1 month ago
Sarah W
Sarah WCommunity Manager
published in News and announcements

⚠️ Narvik, Norway to Abisko, Sweden rail route disruptedTrain Disruption

@Sarah W The wrong date for the start of the passenger traffic to Narvik has been set out as a message to lots of travellers. Will there be an update sent with the correct date? Travellers in the Swedish FB group for train travellers are confused. 

1887
Sarah W
1 month ago
Sarah W
Sarah WCommunity Manager
published in News and announcements

⚠️ Narvik, Norway to Abisko, Sweden rail route disruptedTrain Disruption

@Sarah W News from yesterday. The passenger traffic will at the earliest start on the 18th of June.https://www.svt.se/nyheter/lokalt/norrbotten/beskedet-da-ska-persontrafiken-ater-rulla-pa-malmbanan?fbclid=IwAR1ET_2lZxoPKg6Rdrp4CKX_Jp3p7F4gni6yqVj267a53vLwNHX29kkY0Wc 

1887
Sarah W
1 month ago
G
GreenyRight on track
asked in Ask the community

First time booking Interrail Advice

If you haven't made your reservations for Eurostar, you should do that ASAP as, at least the end if July, is high season and pass holder seats can sell out weeks and even months in advance. Especially this year with both EURO 2024 in Germany and the Olympics in Paris. 

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T
Full steam ahead
1 month ago
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