Solved

I am a resident of the UK and have a UK passport.  This should mean that I buy a Eurail, not an Interrail pass.  The purchase is going fine until I come to the ‘Eurail Global Pass Adult traveler’ details.  You have to submit a country of residence.  But ‘United Kingdom’ is not available. Neither is ‘Great Britaiin’ or ‘GB’ or whatever we are calling ourselves today.  What is going on?  Am I missing something?

Hi allI have my itinerary in mind but do I need to specify it when activating the pass (I already checked on the planner and it is feasible)? And if so, do I have the freedom to change itinerary and date of travel date once the global pass has been activated (and trip started) in case I change my mind and provided I will stick to 7 days of travel in the allowed time?Thank you! 

Sono Italiana ma residente in Germania,posso acquistare un biglietto interreil dalla Germania per viaggiare verso l'Italia? Grazie

Are there some magic words that you can say to train employees that help them understand the pass and it’s discounts?  I was just in a French station and they wanted 40eu for two people to take a 20 minute high speed train trip. I have always paid 20eu even to take a 4 hour high speed train.  when I was in Spain I could see their computer screen and apparently there are 20 different passes they can choose from.  I tried to tell the lady in the station today that it was a Eurail pass but she had no interest in seeing the details.  As a result we are wasting a few extra hours take slow trains today.  

Does Eurail pay a commission to travel agents?

ASAPI need urgent help to add a caregiver pass to my trip as it's happening tomorrow, I tried everywhere and interrail don't have a phone number and I try to contact them via chat but it said they will contact me only within 7 days. I know it's hard but can anyone please help if they can?

I have tried multiple times to book a reservation and get the message from the screencap below. I have also tried booking through travel.b-europe.com, though when trying to book there, it states that booking there is “only valid for Eurail/Interrail passes in paper format (not for digital passes).” I am in the U.S.A. and I don’t have any paper passes; only digital. Is there any other way possible to book the reservation? 

I will travel on a single day from Zurich to Interlaken and want to ride the Golden Pass from Lucerne to Interlaken. After I travel from Zurich to Lucern, I want to spend time to visit Lucerne before heading to Interlaken.  Since there will be 4-5 hours between trains am I using two passes or just one.  I am preparing my trips on the app.Thank youJim

Hi, I’m GermanoI would like to make a 4-day pass (30/12 - 2/01) in 1 month only first class tickets for 3 night trains: (Venice - Vienna; Vienna - Berlin and Berlin - Zurich) and 2 regular trains (Milan - Venice; 30/12 and Zurich-Milan; 2/01)If I do this type of pass, can I book any seat on any train (of Trenitalia railway company for regular trains and of OBB nightjet railway company for night trains) in those 4 days? even seats with couchettes or beds?Thanks for the availability

Hi All, We are planning a trip to Amsterdam/Netherlands and surrounding areas such as Zaandam,Vollendam, Zaanse Schans, Delft, Gauda, Giethoorn and Brugge in Belgium coming from South Africa.Is there a rail pass that can include all this destinations without having to pay extra each time to visit these places. We will be staying in Amsterdam and will travel with Amsterdam as well.Any guidance will be much appreciated

Hey! I'm planning next year a trip to south-east europ.But there are a cuple of countries wich aren't in the area schengen (for example Bosnia, Serbia, Croatia, Bulgaria ...) Do I need a Visa for those countries?Has anyone experience with that?

Does Eurailpass offer a complete service for obtaining specific train reservations if I provide the dates and desired routes for a multi-city trip?

I am trying to find a way to book seats on the TGV trains between Luxembourg to Paris and Paris to Frankfurt online with the ability to use my Interrail cover number. I can't find any retailer that let me do this, except maybe the Interrail planner app reservation function. Since I bought my pass from a Swedish retailer I am not able to use the app for reservations… Is there any other site I can possibly use? I guess the only other option I have is to book these trains separately and pay full price :(Since this is my first time traveling with trains outside Sweden I’m not familiar with booking train tickets at stations, but do you think that there will be any seats left if I book these seats like 2 days ahead in Paris when I get there at the ticket office? Or is the pressure on tickets too high on the high speed trains to be able to get any in such a short time ahead? I rather not be stuck in Paris :)

I would like to have a phone number to call, because it gives me a little mistrust, not being sure of how to set up my trip and pay for something that I do not know if it is reliable. I am confused in how to make the reservation, I do not know if the price they give me when I plan my trip is correct or there are additional costs, I do not understand the use of the page very well, it would help a lot if an advisor is in front of the reservation because It is not understood very well and it generates mistrust by not being able to speak to a person at the time of purchase

HelloSorry, but I forgot to return the Interrail papers we signed in 2019, and now we will soon start planning another wonderful trip through Europe to Portugal in March 2022.My wife Kjersti Lorentzen is a member of Interrail, but I am not a member of any of the suggested Internet sites, and use this opportunity to sign in. So I wonder where I can send the Interrail papers from 2019 to? Snail mail? E-mail? You should have a simple and plain email address too? The only problem we had on our Interrail trip in 2019 was in Ancona in Italy, when we came from Greece. The train we should take over the Alps was cancelled because of a strike, so we had to buy tickets from another train company, which did not have an agreement with Interrail. That cost us another 120 pounds or dollars (?) if I don’t remember wrong. Not your fault and not a big deal, but unexpected… Anyway, the many trips were great, even if the standard was lower in the south eastern part of Europe. The train from Budapest to Be

Why doesn’t Railplanner support scandinavian letters like Æ, Ø and Å? It’s a pain to write certain scandinavian stations in english.

My two 90 day global passes are on my iphone. But the phone continues to have problems and finally Apple will replace it. However they don’t stock American phones in European stores so I need to wait roughly a week for them to ship a replacement to this Apple store. I don’t even have an exact date. In the meantime, we will be moving on to some new cities. I will be waiting for Apple to call me to know when to come pick up the new phone. Apple refuses to have it delivered to an Apple store in the new region, so I will have to come all the way back to get the new phone.  When I get a new phone I will probably lose the authorization for the Eurail Pass since it’s locked into the old phone. so that means that when I leave the Apple store and try to get back to the city that we’re currently staying in I won’t have a Rail Pass anymore until Eurail can give me a new authorization. They responded pretty quickly within a few hours when apple erased the phone trying to fix it a few weeks ago. Bu

Is there a way to check on a ticket price without purchasing a pass?

Hi, I'm thinking about buying the interail global pass as I'm on a trip around Europe(I'm spanish) but I already started the trip so now I'm in France. Is the interail worth it, does it woks in all the "common" trains? And most of all,shall I put Spain as my origin since I'm in France? But on the other hand if I put France as the origin I only get one train from France to the other country and I cannot use in France? What should I do, can somebody please help me? 

I am trying to book Basel SBB to Interlaken OST on 17 DEC 2021. The alert displayed shows Seat Availability Unknown. I went directly to the SBB ticket shop site and am unable to book there as it will not accept the credit card. Please note: have already contacted the card company and they show they have not blocked the transaction and have verified that I am using the right card. I cannot seem to get an answer why the card cannot be accepted from SBB. There seems to be availability on the SBB site. Should I take my chances and ignore the alert and book through Eurail? 

I am interested in booking a reservation from Paris Gare de Lyon to Basel SBB on 17 Dec 2021 on the 8:35AM Train arriving in Basel at 12:40PM. There is a dashed line connecting Paris Gare de Lyon to Paris EST. What does this mean? Would it be better to depart from Paris EST?

Hello, I am trying to reserve 3 train tickets, for myself and 2 friends, from Paris to Aix-en-Provence TGV on the 23rd December. I am able to add the ticket reservations to my cart, but when I try to review the order it says that the route is not available and that I have to find another route.  I have tried reading the forum for solutions - it turns out this can be solved by booking a reservation at b-europe instead. However, this needs a paper pass cover number, which we do not have as we only have the mobile pass. Does anyone know how I can get the paper pass cover number? Thank you!!

Hello, My first question would be, if I buy the 15 day over 2 months, are the 2 months calendar months or are they 30 days?The second one is, as I have been cheking, there is some issues with QR codes sometimes, if ever need, can I ask for the Paper Pass for the train day at the station, does it have an extra fee?  

I really need help urgently. I put in a trip on the wrong day into my interrail pass. Now I can not cancel it anymore. I can prove that I did not travel that day! But the travel day is just “gone” and i can not use it anymore. Please I need help because I need all travel days! I really need to use that travel day this sunday (october 15!)

Good Evening! I tried to make a reservation from Barcelona to Paris and it does not show me the purchase of an electronic ticket that I want but only the choice of the paper ticket. Does anyone know why this happens?