Solved

Hello !I bought a Global pass and it allows me to do 7 travels on 30 days. My last travel is a big one (from Venezia to Paris) : it starts on the 22nd of january (at 21:48) and ends the 23rd (about 12:31) with a change about 06:29 at Munchen. I read somewhere (maybe here but i can’t find it) that if the train leaves after 19:00, it count as ONE travel, even if it is on two days. Is it still right ? Here, it seems to say that, like we change at Munchen after midnight, it would count for two travels. So does this trip Venezia to Paris count for 2 ?Thank you very much :) Marie 

Hello,we want to reserve 3 Seats from Munich to Venezia Mestre, 8th Octobre 2021. But I can not book the seat at the Planner App. Thankfull for any help?Rebi

Hello,I have two seat reservations on Eurostar with the interrail pass however I cannot travel on those days anymore due to new travel restrictions/requirements.I know that if I cancel the reservations I won’t get any money back but is there an option to just change dates somehow?

Hello all,I am planning to go from Paris to Prague by train this saturday, via Stuttgart, Munich and Schwandorf. I have only 10 or 15 minutes for the connections, so I am worried to not have enough time. If someone here knows these routes and stations, could you tell me if I will have enough time ? Here is the detail : 10 mins for the connection in Stuttgart, 16mins in Munich, and 10 mins in Schwandorf.

Hi, I am planning to get the train from Mostar to Sarajevo. This route is shown on the Interrail map however the neither the app or online reservation website allow you to select Mostar or Sarajevo. Is this journey free with my Interrail pass? Why is it not an option to add the journey to my digital pass? Thanks

Hello, when I want to book a train ...I come across this "No rate was found for this connection. Please search again or find another booking method."Do you have a solution ?Thank you

No timetable at all in Milan and north of Italy in general

good morning!  Is the journey from Madrid Barajas airport T4 to Atocha station included in the active pass and on travel day?  is it necessary to load it in the app?

Can i board the train with an activated mobile rail pass on that day? If the train don’t need a seat reservations… I mean do I need to activate or select anything special to that specific route? 

Do you know if it is possible to get a seat reservation for a train less than 3 hours away from departure? In this case I’m refering to italian trains. Maybe it is possible to do it physically at the train station?

I need to reserve the seat for an high speed train in Italy, that I found on the official schedule of Trenitalia. However, this train doesn’t exist on the Eurail schedule, so it’s impossibile for me to reserve the seat (I could do it probably in a train station in italy, but I’m not in Italy at the moment). What should I do?The train is a Frecciabianca, from Milano Centrale to Ventimiglia, leaving at 15.10 on the 13/12

 According to Rail planner reservation for this train is required. According to DB it isn't. According to what I know reservations are not mandatory for any regional trains. So what is true and what is false?   

Hello,I’m going to taking 3 rail trips in Italy (Fiumicino-Naples, Naples-Florence, Florence-Fiumicino) between Dec. 9th and 19th and am trying to figure out if the rail pass makes sense. Since it’s already just a few days in advance the individual tickets are getting expensive (I need some flexibility for two of them) and I’m tempted to get the pass, but I don’t understand how the timing on reservations works. I read in one place that you’re required to reserve at least 3 hours in advance, another place 24h in advance, and another that you can just reserve right before you board. The timing of one of the trips I won’t be sure of till the last minute (arriving flight) so it would need to be right before boarding. (Seems like advance reservations start to defeat the purpose of having the pass, in terms of flexibility.) Can anyone please help to clear this up? I’m probably missing something obvious….Thanks!Darren

How much would the reservations cost if I went from brussels to Croatia, which is I think a sleeping train from München to Zagreb. 

Hey guys,I'm currently traveling France but unfortunately my phone just broke down. So I would need to transfer my mobile pass to another phone to continue. As I'm in the middle of a day of train traveling and I really need to reach my final destination today i would need help ASAP. Tried all sorts of things already with the costumer service but nothing worked so far. Can anyone help me with that or give me an advice what to do? Thanks in advance,Tim

Have a mobile pass but when i try to book a train in the planner None have a purchase button?   I'm going munich to rithenberg ob def Tauber  dec. 16  Wanted the 1147a, on the 18th to basel on the 1105, 20th to zurich on the 1211, 22nd to Strasbourg on the 137p, 25th back to zurich on the 120p.  Not one has purchase option. I went to rail europe website like i was going to buy them 1 by 1 and they all show up as available.  What am I doing wrong? 

Heii good morning,I wanted to ask how exactly does the interpass work?We wanted to take the 7 days in 1 month. On the web it says that it starts to count from the day you start the interrail but we start at the end of June so I wanted to know if it would also be valid for July????Thank you very much!☺️

Hello all, Currently, there is a 10% discount on most passes. This discount-deal lasts until January 3 2022. If I buy a Global Pass now, making use of the 10% discount, does dat mean that I have to travel before January 3 2022? Or can I buy a pass now, making use of the 10% discount, and start traveling after January 3 2022?Kind regards,Aurora

Hi! We had to make some changes to travel plans due to COVID and I’m trying to reserve the TGV from Paris to Strasbourg in December 21st but it is not allowing me to do so, it seems that they are all booked all the way to February. I have a reservation on the return trip Strasbourg to Paris a few days later. Does that make sense, or is it an error? Thanks, Raaj

Hello, I am trying to book seat reservations for TGV for a group of people, some on Interrail and some on Eurail passes.  The Eurail/Interrail website will not let me book reservations for my entire group.  There appears to be reservations available when I look on the b-Europe site.  What is the best way to book seat reservations for my group?  Do I need a pass cover number?  Thank you.

Hi everyone, I'm heading to Lisbon from Seville on the 10th December and I've noticed that all direct trains have been suspended.  The rail planner app does show several options with two or three changes (I presume these are local trains). Can the rail planner be trusted or are all rail services to portugal suspended? Also, I have an EU Digital covid vaccination certificate - I presume that should be enough (as with my travels in the rest of Europe) or does portugal have stricter requirements? I know that a covid test is required if you travel by air. Not sure if the same is required for train travel.   Thanks so much in advance for your advice... travel during the covid world is doable but things change every day!   

My train was cancelled after my journey started. I therefore need to change the start day on my Global pass AFTER the start of the first day for which it is activated, since the cancellation of trains (with no other possibility to travel on the same day) was through no fault of my own. Please help. I did not leave the start country (switzerland) before the cancellation occurred and I had to go back. I have a General-Abo, meaning all my trains are already paid for within switzerland, so I have not used the Global pass at all yet for any journey. It is however already activated for today.

Hi mates!!Does anybody know what ferry do i have to take from greece to go to turkey and where ? The preference is one with a discount of eurail/interail :)

Is there any advantage having Eurail pass for journey between Interlaken and Jungfrauhoch?I read few things that there is 25% discount with Eurail pass, is it true?

I have a 2 month free travle global pass. My country of residence is Denmark and i want to take the train Home, see my friends, take a flight to spain afterwards and continue my journey from there. Im wondering if it’s possible to use your inbound trip and use your global pass afterwards?