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My trip from London to Brussels was canceled by Eurostar, who told me to contact Interrail for a refund. What now?

So, has these restrictions now caused no travel between the two countries?  So, if I just purchased tickets on yesterday through Eurostar,  I can't get my money back at all? I am a US citizen as I was trying to celebrate my anniversary there.  Am I reading this correctly???  Please help ????  

hello everybody!It's my first time with Global Pass and I have a question:I travel from the Nederlands (Den Bosch) to Munich, i leave at 8:55, I am going to stay in Munich a couple of hour. Then the same day at 23:30 I take the night train from Munich to Budapest, I arrive the next day at 9:02. Is this 1 or 2 days?

Hello everyone! I’m first time traveling with Interrail and in need of your help. I want to travel from Germany to Italy this December. During my stay in Italy, i might travel to some cities there. Then, I will travel to Spain for several days, back to Italy. Then travel back to Germany.My questions are: Global pass will cover train cost from Germany to Italy and return. Is it correct? And it is considered 2 travel days? Does Global pass cover cost for using trains from Italy to Spain and return to Italy? Does it cover trains cost forward and back within Italy cities? cities within Spain?Thanks so much. Truc 

Hello :-)I’m attempting to book seat reservations for Paris Est to Strasbourg for 17 December and also for Turckheim to Paris Est for 22 December with Eurail pass already purchased.  However, it’s given me no options at all to book.  Is this possible that they are all sold out for all trains?   Note, one passenger is a child age 10. Looking for insight?  Should I be booking on a different site other than Eurail?  Help!Thank you kindly!Jenny Snapp :-)

Hi,Me and my friend are going from Verona to Zagreb on the 29th. It looks like we either need to buy a ticket or reserve a seat for the train from Trieste to Ljubljana at 13:03 (link below). Our Interrail app says we can’t book this connection through Interrail, but need to book it ourselves. Do we need to buy a ticket or can we just reserve a seat and show our Interrail passes? https://fahrplan.oebb.at/webapp/?context=TP&SID=A%3D1%40O%3DTrieste%20Centrale%40X%3D13770431%40Y%3D45657408%40U%3D181%40L%3D8300107%40B%3D1%40p%3D1639644439%40&ZID=A%3D1%40O%3DLjubljana%40X%3D14512940%40Y%3D46058687%40U%3D181%40L%3D7900003%40B%3D1%40p%3D1639644439%40&date=30.12.2021&time=01:00:00&timeSel=1&returnTimeSel=1&journeyProducts=7167&start=1&context=TP&SID=A%3D1%40O%3DTrieste%20Centrale%40X%3D13770431%40Y%3D45657408%40U%3D181%40L%3D8300107%40B%3D1%40p%3D1639644439%40&ZID=A%3D1%40O%3DLjubljana%40X%3D14512940%40Y%3D46058687%40U%3D181%40L%3D7900003%40B%3D1%40p%

I am trying to plan a trip to Italy in the Summer of 2022 when I was looking online at the train schedules, I noticed that after a certain date, some trains are not available. For example I was looking at trains from Rome to Perugia and it shows trains that are available until June 12, after June 12 there are no trains that go from Rome to Perugia. I found this with a few other trains, is there something I am looking at wrong or do the trains just not run after June 12?I was thinking maybe it has to do with being too far in advance but I am able to look at other itineraries a year in advance.I have traveled a lot throughout Europe but this will be my first time using EuRail, so I am still a little unsure of how it works! I would love to book my trip as soon as I can so any help would be greatly appreciated!

I need help/advice for the following itinerary by train. Thank you.Feb 20 - Munich to St. MoritzFeb 25 - St. Moritz to Kitzbuehel, AustriaMarch 2 - Kitzbuehel - Munich 

I received the below message by email and want to find out how to start the refund process. I tried calling the international phone number but my phone provider plan doesn’t include international calling. Is there a way to request a refund online or via email? I purchased the tickets through eurail for a client. Please let me know if there is additional information needed. Thank you. Hello,Your train 9203 on 17/12 to BALE CFF has been cancelled due to a local strike.We advise you to contact your travel agent or your original selling point for the terms and conditions for exchanges and refunds.Find out details about how our services are running on:- SNCF.com website under the timetables and live traffic updates section- l'Assistant SNCF mobile app- By calling 00 33 1 84 94 36 35 (cost of international call + fees of your phone operator) or at your original selling point.We apologize for any inconvenience.  

Hello, I have chosen my outbound journey as today but we were unable to make the train as there were no more tickets left so we couldn’t reserve seats. We are now in Belgium and need to use the outbound journey for tomorrow, please can someone help us as we need to change the outbound date to tomorrow!  please help us and let us get home for Christmas!! Thanks 

Hi, we have booked two 1 months passes for December 13 to January 13 in Switzerland and activated them as we were almost about to leave for the trip. However due to new restrictions we couldn’t travel anymore… we paid a lot of money and would be really pity if it all went to waste. The pass is active and the first travel day already passed but it has never used… is there a way to refund it or move it to another time considering these extraordinary circumstances? 

Hi! I bought a second class pass for 4 days. Travelling from Copenhagen to Stockholm is one of my journeys. This journey, however, requires a reservation. I tried doing this via SJ‘s website and it actually works. The thing is that the 2nd class reservation costs 69kr but right next to it there’s the option to choose first class for 140kr which sounds really tempting. Since I had to provide my Interrail pass number in the process I’m wondering if I can make the 1st class reservation and take that train (with my 2nd class pass)? Do you think that’s possible or shouldn’t I even had the option to choose a first class reservation?Thanks!Cheers,Andrej

Thus must be a simple question available somewhere but could someone tell me what EU countries accept Eurail global pass which are not in Schengen zone? I think UK is one. Maybe Scandinavian countries? 

My family have just come home from our first interrail trip (Örebro, Sweden - Nimes, France). It sais on our global passes, that we can send them in, and get a gift. Where shall we send them?

For only seat reservation through bahn.de it says reservation impossible. Do someone know why is so? And how can i reserve a seat online without calling or going to ticket office? 

Hello! I‘ve bought a Global Pass with four travel days. My trip is the following:Day 1 (19.12.21): Cadiz-Sevilla-BarcelonaDay 2 (20.12.21): Barcelona-Lyon-Geneve (inbound)Day 3 (27.12.21) Geneve-Lyon-Barcelona (outbound)Day 4 (28.12.21) Barcelona-Sevilla-CadizMy homecountry is Switzerland and I expected one inbound and one outbound journey with this global pass. But on the pass it‘s written „not valid in Switzerland“. Why? Thanks and best regards

Hi everyone. I decided to go first time by train to Spain. But I reealized some connectins or trains wich can be find on national railway company's train finder can't be find in interrail train finder. For example connection between Barcelona and Cádiz can't be found at all, even though Renfe finder finds lots of connections. Interrail finder even doesn't know city of Cádiz. Or there are some trains which appears on Renfe finder, namely AVLO no. 06301 at 6:20 7th of january 2022, which can catch TGV 9708, but Interrail finder find just AVE no. 03063 at 6:30 the same day. But this train arrives to Barcelona just after departing TGV 9708. How can I load the journey to my mobile global pass if the finder does't even find specific train. Or can i just activate the travel day by another journey, sit on board to another train with reservation bought in the station and inspector will accept it? I don’t know how obligatory the trip loaded in mobile pass is.Thanks for your answer.

Hi! so i was wondering if you guys know if i have to go to the train station days earlier or something to make the reservation, or if i can go one day earlier or the same day. or just how do i make the reset ration when this shoes up  

 Hello to all, i have a second question about the pass!!iI would like to know if the smartphone pass is valid in all stations even in small villages?I wouldn't want to have any surprises in Western Europe

Hey there!  I just got a new phone and so I needed to download the app again & my pass isn‘t connected to my trip anymore. My flatmate is able to send me the trip and I can see it in my app next to my pass. But I can‘t connect them.  Can you help me? (the trip hasn‘t start yet)  thank you! :)

good morning!  I have a query.  I have a Paris-London train reservation for 5/12/2022, but the new restrictions will not allow me to make this trip.  On the official eurail page it tells me that it is not refundable.  I need to cancel, get a refund to be able to book to another destination.

Hello, I am having trouble with selecting train connection during reservation for my trip. As you can see in this image, I have selected my route and date etc. However, I don’t know where to click in order to add the journey. When I click on the trip I want, it just opens up with details. I am leaving in 2 days so can someone please tell me how I can add this  to my cart? 

Hi to all, i want to know if the pass of 7 days is available one month after first travel, exemple if i go 27/12/2021 an di return 02/01/2022 ! it’s ok or no?  Thank you Dali

So my plan is to get from Madrid to Hamburg and then finish in Paris. I don’t know what pass should i buy, because the rout to get Madrid-Hamburg is Madrid-Barcelona-Paris-Frankfurt-Hamburg. Then my rout to Paris is, Hamburg -Frankfurt-Paris. I change trains and sometimes stations, so i don’t know where’s to buy the 4 days in 1 month or the 7 days in 1 monthif someone could help me to see whether they count as other days all of them or how does it work, that would help lots thank youuu 

so i want to go from Barcelona to Hamburg, and i know i have to make a few stops, in the DB navigator says it is Barcelona-Paris-Frankfurt-Hamburg, does anyone knows if i take this route does it counts as 1 trip? i have the 4 days in 30 days pass (: