Train connections & reservations

Your go-to platform for discussing everything related to reservations

  • 5,552 Topics
  • 24,105 Replies

5552 Topics

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andreasdrejerRight on track
asked in Train connections & reservations

URGENT: Pass Cover Number for seat reservation (Mobile Pass)

Hi everyoneI can see that you can either call SNCF to get an pass cover number to book seat reservations in France (I only have a mobile pass). I see that that somebody have been lucky to get the pass cover number directly by asking here in the forum. Hope someone can help me.Best regards,Andreas Drejer

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C
1 year ago
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Alexander ElliottRail rookie
asked in Train connections & reservations

Pass Cover Number needed for seat reservations (mobile pass)

Hi there,Currently facing similar issues with many others. I am trying to book 2 seat reservations for 18 July Lyon Part-Dieu → Aix-en-Provence TGV (14:04 - 15:30) train via travel.b-europe since Eurail’s internal site states that the reservations are unavailable. However, I cannot proceed with the booking since I do not have a pass cover number since I am using a mobile pass.I have already contacted customer support, but I understand that there are long wait times that may drag for weeks, so I am hoping someone can provide me the pass cover number! Will need it urgently to confirm accommodations and other travel plans. 

4
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1 year ago
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AJeuroNew aboard
asked in Train connections & reservations

Pass cover number for mobile pass

I have two mobile 1st class passes through eurail but need the pass cover numbers to make a seat reservation for a tvg train from CDG airport to Nîmes.  I need this urgently and require a response asap, please. 

5
C
1 year ago
Karen Marzo Carvalho Ferreira
Karen Marzo Carvalho FerreiraRight on track
asked in Train connections & reservations

Pass cover number invalid for booking on Italian trains

Hi I’m trying to book a train from Firenze S. M. Novella to Naples centrale.  Specifically the train leaving the 13/07/22 at 6:00. I already figured how to get my pass covert number but when I try to make a reservation it says that the number is not valid.what can I do?

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Angelo
Railmaster
1 year ago
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edynaRail rookie
asked in Train connections & reservations

Haven't received the seat reservation confirmation email

I booked several seat reservations for my trip to France, Switzerland, and Italy this week. I booked it two hours ago and haven't received the confirmation email yet. My payment is also succeeded.I got to this page but nothing in my email. Anyone else experience delayed confirmation and eventually secured the reservation? Thanks

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Railly clever
1 year ago
Rochus van Perge
Rochus van PergeRail rookie
asked in Train connections & reservations

No confirmation after seat reservation

Hi,I reserved 3 places on the train from Duisburg Hbf to Berlin Hbf. It departs on the 17th of July. After this reservation, I did not receive a confirmation e-mail. And it is also not showing in ‘my reservations’

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Railly clever
1 year ago
Armin van de Water
Armin van de WaterNew aboard
asked in Train connections & reservations

Reserved never existed so extra money spent on tickets and accomodation.

So right now at the moment my girlfriend is coming home after a dreadful travel using interrail. The reservated seats never existed on multiple occasions which meant they had to book extra tickets that were not from the pass and had to pay extra money even though the pass should cover their train tickets. On multiple occasions they had to book residencies for the night because the booked train was full and they had nowhere to sit even though seats were reservated. Come to the final day of their pass they want to go home and booked a direct train from Prague to Amsterdam, however after preparing to leave and having booked their tickets a few weeks ago, they show up at the train station where the train that had their reserved seats never went and didnt even exist. So now they have to book new tickets and book a place to stay the night even though they followed Interrails instructions. How do i contact interrail about this cause they hide behind their chat  bot that has worthless answers 

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Hektor
Keeps calm and carries on
1 year ago
T
traveloveRail rookie
asked in Train connections & reservations

VISA card not accepted by SNCF

When I called SNCF for a seat reservation I found out that my EU Visa card is not accepted. I was told that only American Express and French cards are accepted. As far as i know this is not legal. I also read somewhere that Visa cards are accepted. Is this normal or they just made up an excuse to not give seat reservations? Did it happen to you?

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1 year ago
T
tunasam33Right on track
asked in Train connections & reservations

Budapest- Sofia Halkali. How much is the reserv fee?

Hi I bought a seat reswrvation from Budapest to Craiova then Vidin then Sofia arrives at 17.17.and the sofia halkali departure at 18.30But in case of an delay i need to do the reserv fastly.How much is the resv fee?Can i pay with euro or credit card?And im gonna buy for tuesday 18 30 da i think it wont be too crowded ur thinks adn experiences?Thank u 

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Railmaster
1 year ago
J
jessestuartNew aboard
asked in Train connections & reservations

First Class seat reservation showing as N/A

Hi all,First time traveller on the Eurail. My wife and I just purchased first class tickets and will be traveling through all of August.When I try to book some things like London to Amsterdam for example, a seat reservation is required and there is an option for a first class and second class seat reservation, but when I try booking from Amsterdam to Munich and Munich to Milan which are both overnight trips there is no option for a first class reservation, only a second class option, the first class reservation just comes up as N/A on the Rail Journey App. Is this because first class seats are all taken or another reason? I have added my pass to the app but have not activated it does this matter? Any help on this topic and anything else would be a massive help, including any experience with first class travel and if it is worth it Thanks in advance!Jesse 

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Full steam ahead
1 year ago
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eodguzmanRail rookie
asked in Train connections & reservations

Reservation conditions not matched due to broken carriage - compensation/refund possible

Hello,We had a reservation from Budapest to Bucharest on the 13th of July, departing 19:10 from Budapest. . We had two tickets in a private compartment (2 people), however in the train the supervisor told us that the carriage was broken and we travelled in a four people compartment, despite we paid the full price for the 2-people option. Is there any possibility to ask for a compensation/refund, given that we travelled in a category different from the reservation?Thanks and regards 

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1 year ago
Lorene Grvs
Lorene GrvsNew aboard
asked in Train connections & reservations

Paris - Amsterdam reservation

Bonjour,Avec une amie nous essayons de réserver un trajet pour paris nord à Amsterdam centraal.Or nous ne sommes pas sûre que nous avons bien terminé notre réservation puisque nous avons pas nos places. Je vous joint un screenshot de ce que nous avons. 

2
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Railly clever
1 year ago
SHeikh HUnain
SHeikh HUnainNew aboard
asked in Train connections & reservations

Can’t find train in the rail planner app

Hi, i am planning to travel from Basel SBB to paris but the train i am looking for is not available on rail planner app, but is showing on eurail website, the train that suits me is available on website of eurail but not on the application so i can add that trip to my mobile pass, what should i do? Should i add it manually?

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Full steam ahead
1 year ago
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satbeerus2001Right on track
asked in Train connections & reservations

Seat reservation Brussels - Praque - one segment shows ''you need reservation'' but can't purchase.

Hello,I am trying to book from Brussels to Prague. All segments of this trip show as “ Ready to Board” however one segment shows “ You do not need a reservation but you can buy if you like” but then it also says that I cannot buy reservation seats since they are all sold out - What does this mean?Can we just show up there and board the train despite not having seat reservation?  Or we just cannot take this train? All segments of this trip on the website is showing in green as “ Ready to Board” Pls guide. ThanksSatbeer

2
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Full steam ahead
1 year ago
Sara97pt
Sara97ptRail rookie
asked in Train connections & reservations

Reservation - Ljubljana to Villach hbf sold out. Possible to get a ticket?

Hello there! I want to book the train from Ljubjana to Villach Hbf on 13th august but the train is sold out.Do you know if it’s just sold out for onlinne tickets or if I buy the ticket on the day of the trip is possible to have the ticket?Thanks a lot for your help

2
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Full steam ahead
1 year ago
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Moritz WittmannNew aboard
asked in Train connections & reservations

Eastern Europe seat reservation only paper form options

We’re planning to visit the east of Europe and started to look for trains which will fit in out timetable. But now we are facing a problem, for every seat reservation the only option is to get it in paper form which is always 10$ extra?!  Do you know if there is another way maybe to get the ticket via mail or something like that ? We also heard that in Eastern Europe train reservation aren’t really necessary, is this true ? 

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Full steam ahead
1 year ago
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EvelinaSiskaRail rookie
asked in Train connections & reservations

Train Hamburg - Mannheim ''high demand expected'' but reservation not required. Can we get on?

Hello, Me and a friend have 2nd class passes and are on our way to hamburg. From hamburg we are supposed to catch another train to mannheim. However, when I checked this morning the bahn website stated that they expect high demand in second class. Since the rail planner app did not recommend / require seat reservations we did not make any for the train to Mannheim. Does anyone have experience with this route and can explain what our chances of getting on that train are? 

7
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1 year ago
Vania Clearesta
Vania ClearestaRail rookie
asked in Train connections & reservations

Can I make a seat reservation through b-europe.com using digital pass?

Can I make a seat reservation through b-europe.com using digital pass? I tried to make one, but they ask for Eurail pass cover number.

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1 year ago
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VicRail rookie
asked in Train connections & reservations

Seat reservations

Hey! Me and my partner are doing interrail for one month in August.Our mistake was while booking our seat reservations for the trains we did it seperately and only realised afterwards that we are seated very far from each other which is not how we imagined it to be. Canceling the reservation via website is not possible if you want refund. Is there any way we can still change it so we sit next to each other or at least in the same wagon? Thank you

2
V
1 year ago
D
Di4n4Rail rookie
asked in Train connections & reservations

Caledonian Sleeper connection to Fort William not in MyPlanner app

Hi,we use the caledonian sleeper from London Euston to Upper Tyndrum. But this route to Fort Williams is not in the Planner, whereas the connection to Inverness is shown. What now? How can I create my ticket for the train? Any ideas?Thank you! 

2
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1 year ago
Sara97pt
Sara97ptRail rookie
asked in Train connections & reservations

Times of trains differ in my and my friends' app

Hello all! I have a problem: in my phone i have differents trains of my friend's phone and I dont have the trains that i want to use.The trains in question is Venezia Mestre to Florence S. M. Novella on 15th August.Can you please help me? Thanks a lot

3
Sara97pt
1 year ago
Bruce Boan
Bruce BoanNew aboard
asked in Train connections & reservations

I have a Seat reservation for a train that disappeared on eurail site. Is it cancelled?

I bought a seat reservation on a train on a specific date that no longer appears on the eurail site.  Has that train been cancelled?

2
seewulf
Railmaster
1 year ago
Luca Matterazzo
Luca MatterazzoRail rookie
asked in Train connections & reservations

Problem with my trip

I bought two passes with the same account, then, on the website, I added the passes to the same trip cause we are travelling together and Bought reservations for that trip for both passengers. Now on the mobile app I can’t find my trip and I read that one pass can be blu be linked to one trip… how can I do? Cause I paid for reservations for two people on the same trip…. Suggestions?  thank you a lot 

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Luca Matterazzo
1 year ago
Sergi Raga Estruch
Sergi Raga EstruchNew aboard
asked in Train connections & reservations

Madrid to Marseille reservation is physical ticket. How to get the ticket?

Hello, i have reserved seats in the train that goes from madrid to marseille, but they are physical tickets, so i cannot download them, even though i've paid for them. How can i get thouse tickets? Are they going to be sent?

3
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Railly clever
1 year ago
Isabel Holm
Isabel HolmNew aboard
asked in Train connections & reservations

Marseille to Barcelona not possible to book. Only way at the station?

Hello,  We will be travelling to Spain from France (Marseille-Barcelona-San Seabstian) and it says that seat reservetions are required on the website but it’s not possible to book online. Is the only way to do it in person at a spanish train station that it says in the app or does anyone knows another way? Thanks in advance! 

1
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Railly clever
1 year ago
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