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Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 5,928 Topics
  • 22,853 Replies
5928 Topics
Carson Polly
Carson PollyRail rookie
posted in Eurail & Interrail Passes
How do you enter letters for your passport number?

Like the title says. My passport number is two letters followed by six numerals, but the mobile pass only allows me to enter one letter. What do I do? I don’t want to be kicked off the train because it doesn’t match up.

13033
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Railmaster
2 years ago
Nathan Rohrbach
Nathan RohrbachNew aboard
asked in Eurail & Interrail Passes
Getting to UK with One Country Pass from Switzerland

Hello, I am about to visit a friend in the UK, so I bought a One Country Pass. I live in Switzerland, so I need to do a seat reservation for the TGV through France (to Paris) and then the Eurostar (to London). However, I am not able to book a seat, it says “not valid for your pass”. So my first question is, why? Can I travel trough different country with One Country Pass? (I think the answer is YES, because I am travelling directly to London, it is 1 day of travel) Then, I have an old Global Interrail (expired), and I am able to book a seat with this old pass. my second question is: should I book my seats with this old pass? Thank you for the help

921
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Railmaster
2 years ago
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Gijs NijboerRight on track
asked in Eurail & Interrail Passes
Interrail mobile pass able to open the gates at the station in NL?

Hi, can I use my mobile interrail pass to check in at my train station in Zwolle? Cause there are like gates where you have to check in with you traincard or pass, but I only have the pass on my mobile..

11528
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Railmaster
2 years ago
JiminKim
JiminKimNew aboard
asked in Eurail & Interrail Passes
i want to know how to get back my travel day

I was trying to open my tomorrow’s travel day but I think I selected today’s travel day so I can’t use one day of travel day unfortunately I tried to cancel it but it is impossible .. Is there any way to get back this ??

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seewulf
Railmaster
2 years ago
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JochemRight on track
asked in Eurail & Interrail Passes
Day trains when traveling with a night train

Hello everybody, I’m planning a trip with my friend, but something is not very clear to us about the use of a night train. We want to know when you want to travel with a night train you can use other trains the whole day. So for example we take a night train that departures at 23.00 are we able to take that whole day all trains we want and then use the night train within one travel day or does the usage of a night train cost one travel day and if we want to take the trains, at that same day as the night train departures, also cost us another travel day? 

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2 years ago
J
Full steam ahead
juliadbauFull steam ahead
asked in Eurail & Interrail Passes
The pass cover number is wrong, again

I’ve contacted customer support twice now and still had no response. And I urgently need to book tickets.  I bought a first class three month global pass, and when I first tried to book it seemed that  the pass cover number was incorrect. So Eurail sent me a new number. But still no booking agency, either Eurail or the French site, will accept this new pass number.  I”ve tried every combination of numbers from the ticket and it just says “Your pass number looks incorrect” .Is there any way to get actual help with this issue?  I can’t start travelling until it is sorted. Am pretty upset about this. 

2749
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Full steam ahead
2 years ago
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LaziseRight on track
asked in Eurail & Interrail Passes
Discounts Interrail and Eurail passes

Hi! I'm currently planning my 3-month Interrail trip trough Europe and I'm planning to buy an Interrail Global pass (because I'm from Europe). I'm making an overview of all the discounts that apply to the countries I'm visiting. But in some of the descriptions it seems like you can only use an Eurail pass to get the discount.For example:Grimaldi Lines(boat):Grimaldi Lines offers a variety of routes to choose from – travel to Greece, Spain, Italy and its magnificent Island of Sardinia. Admire the spectacular shores of Europe, as you unwind on the deck of the ferries run by Grimaldi Lines. Dive into a world of entertainment and comfort with a range of facilities on board. To shorten long journeys between countries, choose this quick and comfortable ferry trip. Eurail Pass holders get a 20% reduction on ship passage and 10% discount on accomodation (cabin, berth , pullman seats).Does anyone know if I can still get this discount with an Interrail pass? Or is it only for Eurail passes?Greet

2537
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Railmaster
2 years ago
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HeleneRight on track
posted in Eurail & Interrail Passes
How to use your phone during travel without expensive roaming charges?

Hello!I wonder which solution is the best for being able to use my phone during my trip in Europe.I live in Canada and have a plan there. It is extremely expensive to use the roaming for the duration of my trip (3.5 months, and it’s 15$ per day!). So I’ll be on airplane mode all this time.Here are the two solutions I have found :Take a local plan with an eSim (such as Free or Orange in France), and use it anywhere in Europe. Take a plan like Airalo or Truphone, but there’s only data, no text or call.The problem I see for both solutions, is that I won’t be able to receive the security texts on my Canadian number, if I connect on one of my accounts or for any purchase. Except if I use the raoming, for 15$ per day. Did you have the same questions? How do you do? Thanks a lot!Helene

5605
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Full steam ahead
2 years ago
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BastienHaudiquetNew aboard
asked in Eurail & Interrail Passes
Can we travel with interrail for 6 months?

Hello everyone. Is it possible to travel six months With interrail if we buy two interrail pass ? thanks for the future answer ^^

1111
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Railmaster
2 years ago
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ShitijRight on track
asked in Eurail & Interrail Passes
Confusion with eligibility - Eurail or Interrail

I am a citizen of a non-European countryI have been living in Germany for less than 6 monthsMy residence permit is not a plastic card, but a long term visa stamp in my passportShould i get the Eurail or interrail pass? 

1591
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Railmaster
2 years ago
Lucy Robertson
Lucy RobertsonNew aboard
asked in Eurail & Interrail Passes
For Eurostar we need a Global Pass and a reservation, correct?

It looks like in order to use Eurostar Trains (from Paris to London) we would need to purchase the Global pass + pay for the reservation. Please confirm this is correct! Thanks!

681
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Railmaster
2 years ago
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Jerome ScherrerNew aboard
asked in Eurail & Interrail Passes
Why can't I take a second train to where I live?

Hello TeamI got today a train from Graz AT to Buchs CH. This train leaves Graz on 22.26 today 11.03.2022 and arrive tomorrow morning 7 am in buchs. Why is it than not possible to get another train from Buchs to Uzwil where I live??I do not understand that, pleas explain.BrJerome

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Full steam ahead
2 years ago
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IbotNew aboard
asked in Eurail & Interrail Passes
Are seat reservations included with the 1st class Pass?

Hey everyone,I'm about to buy a Global Pass for my journey going from Germany to Denmark, Sweden and Norway and am not sure whether to buy first Class or second Class Pass. In Germany ist common that by purchasing first class tickets seat reservation ist already included. So my question is if somebody knows how this is for Denmark, Sweden and Norway. Do I still have to buy seat reservation or is the reservation even more expensive?Would be perfect if somebody could tell :) 

9116
seewulf
Railmaster
2 years ago
J
JoshRail rookie
asked in Eurail & Interrail Passes
Making reservations with a Eurail pass: same price as full fare ticket?

Hi, I’m trying to make a reservation for my friend and I going from Salerno to Florence in Italy. We both have Eurail passes. But when I try to make the reservation it is the same price as without the Eurail pass. Is this functioning correctly? Does that mean the Eurail pass won’t save me any money on this trip? Or have I just not successfully linked our passes to this reservation?Thanks,Josh

3796
seewulf
Railmaster
2 years ago
S
SbenzonNew aboard
asked in Eurail & Interrail Passes
What travel pass to choose?

Im visiting a friend in Germany but want to see other part of Europe like Brussels, Netherland , France and others. What travel pass should I get?

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seewulf
Railmaster
2 years ago
J
jonathan1995New aboard
asked in Eurail & Interrail Passes
Question about the start of eurail pass validity start date

Hello, sorry if this has been asked before. If I buy eurail pass today for 7 days in 1 month and then book a night train using the eurail, does the 1 month start when I finished the booking process or when I started travelling?

7722
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Full steam ahead
2 years ago
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WeWiRight on track
asked in Eurail & Interrail Passes
Seat Reservation Problems with TGV in France

Hello Guys,me and 3 friends want to visit France in May. Therefore we have bought an interrail ticket. We want to travel from Dresden main station (Germany) to Nantes main station (France) on the 12th of May with a departure  at 8:12. The seat reservation from Paris to Nantes is no problem but the reservation from Frankfurt main station / Karlsruhe main station is not possible. We tried booking it in the rail planner app and via the website but it doesn't work. We have read in this forum thread https://community.eurail.com/train-connections-reservations-47/seat-reservation-at-sncf-1145 that we potentially need a pass cover number. The question is: Do we need this number to book this route or are there any other problems. And additionally: If we need this number to book this route can you explain how it is done? Thanks in advance for your help.Sunny greetings from GermanyWeWi

76611
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2 years ago
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Rachel Garside-JonesRight on track
posted in Eurail & Interrail Passes
How do you work out if it's worth getting an jnterrail ticket? Does anyone have experiences to share?

Checking if others have made a similar journey to see if an interrail ticket for a family of 4 (1 youth, 1 free, 2 adults) makes sense if travelling from Cardiff to Gothenberg via Brussels, Hamburg and Copenhagen this July.

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seewulf
Railmaster
2 years ago
Julia Onderwater
Julia OnderwaterNew aboard
asked in Eurail & Interrail Passes
7 day in one month pass validity

Hii! I was wondering if i can ask a question, i want to buy an interrail card for 7 days and leave on the 21 of march, is the card then available till the 21 of april?And also if i leave at 12 in the afternoon and i arrive at 8 the next day with a switch in trains, does it count as 2 seperate travel days?Thanks in advance!

612
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Full steam ahead
2 years ago
Juan Eduardo Cottenie Opitz
Juan Eduardo Cottenie OpitzNew aboard
asked in Eurail & Interrail Passes
Adding a journey the on the same date it departs

Hello! Does anyone know if I can add and use a Journey to my Pass the same day ir departs and use ir correctly?Fo example, in saturday, can I add the first Journey of my pass and use it the same day? Thanks.

731
R
Railmaster
2 years ago
Edward Garcia
Edward GarciaNew aboard
asked in Eurail & Interrail Passes
My child was 11, but is now a youth at age 12

Hello,I purchased passes for the family as we were planning on using them at the end of December of this year. COVID restriction forced us to delay our plans. One of my children was 11 years old at the time of our original plans. He has since turned 12 years old and will need a Youth pass.My question is, do I exchange his free child pass for a youth pass and pay the fee, or just purchase a new pass altogether and just let the child ticket expire?Thanks for your help!

991
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Railmaster
2 years ago
Maria Nielsen
Maria NielsenNew aboard
asked in Eurail & Interrail Passes
I can't add reservations to my shopping card

Hi, I am trying to book a travel from Copenhagen to Madrid online. I can mark which departures I want to purchase, but they don't enter the shopping cart. So then i can't buy them. Does any of you know what I am doing wrong?Best regards! 

4352
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Full steam ahead
2 years ago
Rebeka Papai
Rebeka PapaiNew aboard
asked in Eurail & Interrail Passes
Exchanging mobile pass to paper pass to have a Pass Cover number

Hello! Hope its okay that I'm getting in contact here. But no other helpline seems to be responsive or available. I have bought a global mobile pass. ON:IN30408834My train on the interrail reservation service seems to be unavailable. However its available through direct booking if you have a paper pass. I am leaving on Monday 14th at 15;00.Is it possible to exchange my mobile pass for a paper pass before then or will I need to buy these tickets at the gate - I was told this is a risky game. But I definitely need that specific train and can't rebook to somthing more expensive with more changes. I hope you are able to help. Many thanks

3741
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Railmaster
2 years ago
J
joehodsgon56Right on track
asked in Eurail & Interrail Passes
Pass cover number incorrect?

I have recently bought a global paper pass direct from interrail and am trying to book seat reservations in Italy. On the “Italiarail” website it asks for a passholder number for each traveller. I have inputed my pass cover number and all other potential numbers on the pass but nothing seems to work.I contacted customer support and they provided me with a different pass cover number than what is physically in front of me (it now starts I0 instead of mine starting I1) The new number seems to work although I am worried as to why there is a mismatch in numbers in the first place. I could see this being an issue if a ticket inspector looks at my pass and wonders why it is different to the reservation number. Please Help!!!

16318
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Railmaster
2 years ago
Oscar Gutierrez
Oscar GutierrezNew aboard
asked in Eurail & Interrail Passes
Metodos de pago

Hola, soy de argentina y estoy tratando de comprar el europass pero no aceptan mis targetas de credito incluso sabiendo que tengo el dinero necesitado, ¿Que otros metodos de pago existen y como los puedo usar?. Muchas Gracias.

703
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Railmaster
2 years ago
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