Eurail & Interrail Passes

Hey community…I was wondering if anyone has tried to purchase a Greek Island pass in the past couple days and been unable to? Every time I try to add it to my cart I get a messaging telling me that this pass can’t be added to my cart because its not possible to buy a mobile pass and a paper pass together at the moment. to continue, check out with the passes in my cart first then come back and buy this pass separately. Thing is, I don’t have anything in my cart - yep its empty!! 

I’m currently travelling and been using the eurail app with Mobile pass for the last 2,5 weeks. today my mobile pass suddenly disappeared from the app. My trip was still there but the pass isn’t anymore. I tried to re add the pass, but now it is not connected to my trip anymore. It says I used both my inbound and outbound on the pass, I think because I already put my travel home (tomorrow and Saturday) in the first planned trip.I tried to re install the app, but this didn’t make a difference.What can I do to be able to use my pass and the inbound that I need soon? Hopefully someone knows can help me, because I need to be able to use it by tomorrow morning.best regards, Sanne 

Hi,How do you book the Lake Brienz ferry on the Eurail app?

My student son was traveling today from Freiburg-Bruges and forgot to activate his travel day/ticket on his eurailpass (although he saved it to his planner). Throughout the entire journey, he was never asked to scan his ticket. He missed one of his connections making it impossible to reach Bruges till several hours after midnight so he quickly changed his plans, decided to stay on his current train and spend the night in Amsterdam, continuing his journey tomorrow. When he went to leave the train station in Amsterdam he needed to scan a ticket to depart, but when he went to activate it on his eurailpass, the app wouldn’t allow it since it was after midnight. So he joined a line of people that weren’t scanning their tickets and now he is worried about not only being fined for this (50 + 15 euros) but being required to buy a ticket. He is returning to the train station tomorrow to continue his journey and straighten things out, but what I want to know is will the folks at the train sta

Hi All, I am planning to visit Europe in summer and looking to purchase a Global pass. The problem which I am having is to understand the travel days. The pass which I choose was 5 days in 1 month. My itinerary is given below: I arrive to Rome via international flight on 22nd June Rome to Milan -----25 JuneStay will remain in Milan for 3 nights and will visit Venice in betweenMilan to Venice -----27 JuneVenice to Milan------27JuneMilan to Zurich------28th JuneZurich to Paris-------1st JulyParis to London------4th JulyFlight back to home on 7th July Now if you look at it there are 5 destinations which I am visiting and Venice is the one which I will be covering in 1 day and will be back to Milan. When I enter these details in Eurail planner, it shows me 6 days of travel and recommends 7 days in 1 month pass. I am confused because as per the information about the travel day, you can trave

I ordered two interrail passes - one for me, one for my child - but we do not receive any confirmation mail. According to the order overview and the “invoice” it is paid, but I am still waiting for the email with my pass. The chat bot is also not really helpful. We wanted to travel tomorrow and I have already booked seats. The only notification on the upper part of the order is: components.orderState. Does anybody knows what this means? 

Hi! Im traveling from Canada - Can we use the Global Train pass to travel within the cities? or just to outside towns and other cities?  what pass would I need to take busses and trains within city limits? 

I am trying to do the seaet reservation from OSLO to Myrdal  5 May 6:25.But the web always loading for a long time, then showed “ Price unavailable”. I checked VY, they have seat available. Can I directly book the seat from VY?  I have to keep the pass no activate until I can book the seat?

Hi everyone, sorry if this question has been answered elsewhere, I just couldn’t find it…So, we live in Germany and are planning to get a One Country Pass for France to visit some friends in September. Can we use the pass for the outgoing train from Germany and the inbound train on our way back? I know this is possible with the Global Pass, just not sure about the One Country ones…Thanks in advance!

My friend and I both bought a 2-months Global Pass. We are going to travel together for 45 days, then she will depart to her home country, and I will continue to use the Pass for remaining 15 days.I am going to put both Passes on to my iPhone, as she doesn’t use a mobile device.My question is: Would my Pass still working as normal, after she left? Would I get into any problems, as I have two Passes on my device, but only one person travel, after she left? 

Currently in Amsterdam and about to use my pass for the first time. I noticed at the station you need a ticket to scan at the turnstiles to access the platforms. Is this where I scan the QR for that day in my pass? Also I need to buy a supplement, can I do that on the train??

Hello there. So, I‘vê been using the app with no big issues for the last weeks and suddenly on My Trip it says “not connected to mobile pass”. I’ve updated the app but nothing changed. Can I just try to “add my pass” again, like the the first time or will this be a problem since I already activated it? Thank you! 

I planned to travel on Friday the 21.04.23 from Hamburg 06:34 through Munich to Verona Porta Nuova arriving at 18:58 the same day, using my outbound-journey from Germany.Because of the announced strikes in Germany on friday morning, I plan to go to Munich already on Thursday evening with another train and continue my journey on Friday as planned from Munich when the strike is finished. But this way I would need to use 2 outbound-journeys instead of one.What are my possibilites to ressolve this problem? I assume I can't take the train on Thursday, with my planned ticket for friday, because it will not be activated at that point?        Thank you for your help in advance.

We are a group of 4 travelling together; we’ll have our mobile passes on our own phones. I have created the trip and added it to my pass, and I have now duplicated it - but when I try and connect it to another mobile pass it only gives me an option to connect to a Paper Pass and asks for a paper pass cover number. How do I duplicate the trip (three times) so that we can all connect it to our mobile passes?Thanks in advance for any help

Hello, I just lost my wallet with all my cards in it. I’m in the middle of using my 2month Interrail Global Pass (mobile pass, not paper), so I’d really like to know if I can still continue traveling with my passeport (even if the number doesn't match) or if I can, in that case, replace it ?I have tried reaching out to the Interrail customer service but nobody responds, and I don’t even receive a confirmation email that my request has been sent. So, I’m a bit lost…I’d really appreciate any help/information, Thank you!   

I booked a ticket from Bari to patras with interrail discount. Do I need to spend one day from my pass for ferry? Because it was just a discount. Can anyone help me about this topic? If it’s not countable I’ll use my pass day for another ticket. Thanks in advance :) 

Hello, I’m trying to book a sleeper couchette from Frankfurt to Prague on 27th April, I’m travelling with my wife and 7 month old son, so I want comfortable travel option here.I’m not seeing an option to book the sleeper couchette in DB, it shows reservations not possible and book without reservation which is not an ideal option.Can anyone please helpout here with best option to book or have any alternative options? Thanks in advance 🙏

Hello everyone! have a quick question. I am trying to book the “10 days in 2 months” Global pass, and I am wondering if it covers all trains. My friend and I are booking our first Europe trip. When I clicked to see the benefits of the pass, I saw the following trajectories:Are those the only trains I have access to? Or are those examples of trips I can make across Europe?For example, one of our routes we are trying to do is London -- Brussels -- Amsterdam. Would this pass cover it or we need to get individual tickets.  Thank you!

I am using 30.2.0 but have been advised that I should be on 30.3.0 to rectify my problem to get tickets. I cannot see a later version. We leave tomorrow and I am very worried  . Bw John 

What would be the best options for 2 seniors and train travel in Europe. Tain from Paris to Amsterdam on May 13th, Train from Prague to Budapest on May 22, Train from Zakopone Poknd to Warsaw on May 28th. Is a pass really necessary? Or? Thank You

Hey there, I would like to take Eurail Italy 3 days within 1 month 1st Class passes for me and my wife. My wife's birthday is on April 29th and she will turn 28 on 29 April, 2023.If I buy a  pass starting from 26 April, 2023 will she be eligible for the Youth discount?I am planning to use the pass for travel in Italy on 5, 6 and 15 May, 2023. The website says “If you're 27 or younger on the date you choose to start your trip, you can buy our discounted Youth Pass.”. I am not sure what start of trip means here.Just to make it clear, on the start of validity of the pass (26 April, 2023), she will be 27 years old and on the first day of travel (5 May, 2023), she will be 28 years old. Thanks in advance!

Sorry to ask so many questions but I am not sure what I have done wrong so wondering if the tickets only become visible on the app when it’s the actual day of travel ? Can anyone confirm please as we are supposed to be leaving tomorrow morning 19 April and I am concerned . Regards John 

Hello, I have a big problem, I had a technical problem to activate my pass. Now since one week I ask Interrail to help me, because my pass now is not valid anymore. I can’t aktivate it or do something. Interrail said they want to help me, but they only sending email like a chat bot. There is no help at all. Now I’m losing my money 400€, and can’t go trevel with my son because he aktivate his pass.   help please! 

Good evening,We bought a 6 days Greek Island Pass. The Greek Islands Pass Guide notes that it is impartant to book ferries in the order of use, the date of the first ferry is the activation date of the pass. We already booked a ferry from Italy tot Greece, but didn't need tot give our Pass number. For booking domestic ferries the pass number is needed. How do I know for sure that the system knows that we already booked a ferry and the pass is activated on the Italy - Greece crossing and not on the first domestic ferry (and we have to pay for the Italy - Greece crossing)? Thanks in advance,Martin

I am wanting to travel from the UK to Switzerland and Germany. Am I able to use the Eurostar from London to Paris or Brussles with Eurail pass. Is this possible even if I start in the UK/London? ie is a train from the UK included even though I am British and from the UK?