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1582 Topics
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elisa1111Rail rookie
asked in Ask the community
Posto treno prenotato Spagna

Ciao a tutti, volevo chiedere se anche ad alcuni di voi fosse capitato che, prenotando i vari treni insieme al suo gruppo, ad alcuni di loro avesse annullato uno di questi durante il pagamento, costringendoli quindi a dover cambiare orario del treno, viaggiando così da solo. C’è per caso la possibilità di cambiare in qualche modo o, se qualcuno di voi ha già avuto esperienze di questo tipo, è sicuro salire su un treno di cui non si ha il biglietto ma lo si ha per quello successivo (la distanza è 1 ora tra i due biglietti) ? Sapete se la compagnia treni spagnola sia particolarmente rigida in questi casi? se incontrassimo un controllore è molto probabile che ci faccia una multa? Grazie a tutti in anticipo 

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Railmaster
8 months ago
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damianekp321Right on track
asked in Ask the community
1st class benefits - Scandinavia

Hello,Currently I'm traveling in Scandinavians countries and I do have 1st class ticket.After a few days I have train from Copenhagen and I'll have to wait a bit in train station. On eurail pass page I found information that I can use DSB lounge free of charge. My question is can I use the lounge to wait there before my train (from Copenhagen will be my first trip).Similar situation I'll have also going from Stockholm. As check out in hotels usually is at 12 I will need to wait around 3h-4h for my first train. Last question about delays. As I mentioned earlier I have train from Stockholm to Bergen - night train, with 2 stops. Looks like there's a lot of time for change, but while I was going to Copenhagen there was many delays and Im a bit worried about that. If my train in any connection will be late and I won't manage for my last connection, what should I do? Next train to Bergen will be around 8am. I'll need to pay extra money for place to sleep and I'll loose 1 of the day from eura

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Full steam ahead
8 months ago
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RandyLarcombeNew aboard
asked in Ask the community
Refunds for seat reservations lost due to strike

My son and I are both travelling on Eurail passes and we have had to cancel multiple trips due to the strike. How do we get back all the monies paid on the seat reservations. It comes to a few hundred dollars.

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Railmaster
8 months ago
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NatanRail rookie
asked in Ask the community
Eurostar "not in pass network"

I booked the Eurostar from Amsterdam to London. My interrail app (My Trip) says “Not in Pass network”. The trip is within the month of my global pass, I haven’t booked more than 5 travel days and the return trip with the Eurostar (London-Amsterdam) seems no problem. What could be the case?? 

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8 months ago
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dsagoNew aboard
asked in Ask the community
Travel locations?

I’m attending a class in Poland and plan to travel around Europe afterward. Glasgow, Barcelona and Amsterdam  seem pretty straight forward.Leipzig, Turin, and Zurich are other cities I’m interested in traveling to, but the map I’m directed to doesn’t have them connecting to the EuroRail line. Does that mean,  if I bought a Global Pass I’d have to stop at a different city and then travel to these cities a different way? For example, would I need to arrive in Berlin and then find another method of travel to get to Leipzig?

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BrendanDB
Full steam ahead
8 months ago
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Elien PaupeNew aboard
asked in Ask the community
Physical tickets for trains in Norway

Hi everyone, I would like to book a ticket for a Nightrain from Oslo to Bergen for the 15th January, but the tickets apparently has to be sent physically and when I enter any adresses (I tire several), it says that the ticket won’t get on time to the location. Has anyone already encountered this problem and give me a tip how to get a ticket? Thank you for your help :-)

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Full steam ahead
8 months ago
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Keeps calm and carries on
BigalKeeps calm and carries on
asked in Ask the community
Brussels midi to Koblenz ICE 15

It says seat reservations are mandatory. Is this true or can I just hop on. 2nd class Global pass

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Keeps calm and carries on
9 months ago
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sienic777Rail rookie
asked in Ask the community
Supplement required

Hi I am travelling Innsbruck to BolognaI have reserved my seat via obb app. On eurail app it says Not included on  italy pass. Supplement required.Do I need to pay a supplement on the train or at Innsbruck station? Or has this been covered in my seat reservation.Thanks

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Hektor
Keeps calm and carries on
9 months ago
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BrizzallRight on track
asked in Ask the community
Barcelona - Monaco - Florence advice

My F1 teens are desperate to overnight in Monaco as our overnight stop from Barcelona to Florence in August (probably Sunday 12th)Would appreciate advice on how feasible it is, given we wouldn’t want to arrive in Monaco too late in the evening and would then want to have time for a morning wander around the F1 course before heading o Florence. 

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Full steam ahead
9 months ago
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PegRight on track
asked in Ask the community
Fines?

Hi all. Thanks again. I keep seeing various stories of people incurring fines. Usually because of some slight technical issue. Can someone point me to the Eurail info so I can learn more about the rules before I go.Thanks,Peg

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Y
Full steam ahead
9 months ago
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Casper1Right on track
asked in Ask the community
Pass not valid. Chur to St Moritz

Hello,   In the eurail webpage it states train from Chur to St. Moritz “Pass not Valid”. Meaning trip not included in eurail global pass     But in the OBB app when I put in Chur to St Moritz (with GP ,interrail/eurail pass ) discount it shows trip as free.      Could someone tell me if I can count on the OBB app(site) to be correct?     Thank you

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9 months ago
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BrizzallRight on track
asked in Ask the community
Eurostar Brussels to London seat reservations around 25/8/24

I’m trying to book Eurostar seat reservations back to UK for the end of our trip. We were hoping to come back from Brussels but there seems to be nothing available at all around the two weeks of 25/8/24. Have all those interrail seats already gone or do we think they’ve not been released yet?

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Y
Full steam ahead
9 months ago
S Aryal
S AryalRight on track
asked in Ask the community
Lockers in stations

HiWe are doing train travel across Europe from 19 Feb to 9 Mar 24.  We have bought Eurail global pass on first class. We will have at least one big suitcase 20-30kg and one carry-on baggage which we need to take with us through the travel. I would like to find out the following:Are there any locker facilities in the rail stations of Brussels, Bern and Zurich where we can keep the luggage temporarily (for few hours) If so, would that be free for those with Eurail global first class pass holders.  If not free, what would be the charges.  Would the pass holders eligible for any discounts on the fees to keep in the storage.  Are locker facilities available in the rail stations of all major cities in EuropeThanks in advanceSudar

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S Aryal
9 months ago
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imagine travelRail rookie
asked in Ask the community
Handicap access

I am a travel agent looking for info on train access with using a walker?? Are most train stations platform entrances? Will they take her walker and store it or can she keep it with her? 

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9 months ago
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jaquesfamilygaNew aboard
asked in Ask the community
Germany one country passes

If I buy the one country pass for Germany, it clearly states that you can cross certain borders to certain towns. For example you can travel from Munich to Innsbruck , or Germany to Venice, Italy. My question is, there is a train that goes from Munich to Innsbruck and I want to get off and walk around site see, and get back on the train 2 hours later and continue to Venice. Since I am technically getting off the train in Innsbruck and walking around will that invalidate the trip to Venice or will I be allowed to use the pass that way?? 

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9 months ago
Moritz Meier
Moritz MeierRail rookie
asked in Ask the community
Aktivierung vergünstigter Global pass

Hallo,ich habe im November von dieser 25% Aktion gebrauch gemacht und mir ein 15 Tage in 2 Monaten Ticket geholt. Die sind ja bis 1. Juni 2024 gültig. Ist es hier auch so, dass ich lediglich vor dem 1. Juni den Pass aktiviert haben muss? Also zum Beispiel ich aktiviere ihn am 25. Mai und der ist dann die 2 Monate gültig, also bis 25. Juli?Oder muss ich sozusagen Anfang April spätesten den Pass aktivieren? Viele Grüße

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Railmaster
9 months ago
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ymsgNew aboard
asked in Ask the community
Germany railway strike on Jan 8

Hi, I heard about the high possibility of the strike on Jan 8, 2024.  Problem is that we have non-refundable tickets from Amsterdam to Frankfurt on Deutch ban on Jan. 8.  What would our choices be if the strike goes through?  It is imperative that we arrive back in Frankfurt before Jan. 9 as we have a flight back home to the US on the 10th.  We looked into buying new tickets on the 7th, but that is more than double the price of what we originally paid for.  

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Railmaster
9 months ago
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Explore24New aboard
asked in Ask the community
Outbound/Inbound clarification

Hi, Im planning to interrail this summer. Im from the UK, looking to go: Belgium, norway, germany, austria and switzerland.I just want to clarify if I will need the 7day pass ( to include going from london to belgium , then from switzerland to london) or if the 5day pass will be fine ( as in, will my outbound and inbound journeys included in the ticket?) Also, the trip will be in the summer. Have far in advance would you recommend making train seat reservations?  thanks :) 

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Railly clever
9 months ago
Christoph Köck
Christoph KöckRail rookie
asked in Ask the community
Validity over night

Hi,a short question to the community: I’ll travel with Snälltaget from Munich East to Malmö, starting on Jan 6th very late in the evening at 23:59.I’m using a global Pass (4 days). Anybody there who knows how many days it “costs” to take the train directly to Malmö - arrival 15:35 the next day? Germany is my home country. THX a lot Christoph

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Christoph Köck
9 months ago
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PegRight on track
asked in Ask the community
Border Security.

I've noticed the Eurail planner warns to arrive early for crossings between the UK/France and back. I don't see the same warnings for other crossings?  (FR/Switz, Switz/Italy etc.) What happens with those crossings or on the Night Trains? Realistically, How much time should I plan on?Thanks,Peg

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ralderton
Railmaster
9 months ago
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Camille RosaNew aboard
asked in Ask the community
Rennes - Rome - Mykonos - Podgorica - Dubrovnic - Rennes

Bonjour à tous le monde !Je pars pour deux mois en avril prochain, je pars de Rennes et me rends jusqu'en Italie, je souhaite découvrir Florence, Rome, Naples, Bari puis prendre le ferry jusqu'en Grèce, rejoindre Mykonos, revenir sur Athènes, découvrir l' Albanie puis le Monténégro et la Croatie !Pensez-vous que le pass interrail est valable pour ce type de voyage ? Je pourrai sinon des prendre le bus. Savez-vous si c'est compliqué de réserver des places assises dans les pays cités ?De plus, les ferry Athènes-Mykonos sont-ils compris dans le pass interrail 2 mois ?Puisque je ne peux pas prendre de train en Albanie, puis-je faire une “pause” dans mon interrail par exemple faire Mykonos-Athènes avec interrail, puis de mon côté Athènes-Tirana / Tirana - Podgorica, et reprendre des voyages à partir de Podgorica ou tout doit être fait d’affilé? Désolé c’est pas clair!!Merci à vous !!Bonjour à tous!Je pars deux mois en avril prochain, je pars de Rennes en Italie, je veux découvrir Florence,

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Full steam ahead
9 months ago
Victor Lauriau
Victor LauriauNew aboard
asked in Ask the community
What to do with my old paper pass

Hello everyone,I triped with interrail in 2019 and I had a paper pass for the trip.At that time I didn’t realize that it was written on the pass “When you’ve finished travelling, please send us this Pass Cover including your Pass and get a gift in return!”I am curious of what it would be but at the same time, I’d like to keep the pass as a souvenir. Anyone knows what the gift is like ? And if they still do this 4 years after my trip is over ? Thanks

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Camilo.
9 months ago
Addie M
Addie MRight on track
asked in Ask the community
Mobile pass on PDF

Once I have a mobile pass, can it be saved on PDF or equivalent type of file and presented that way?  I don’t want to have to pay $10 every time I turn on my phone and wi fi.

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Railmaster
9 months ago
Nikolaus Ell
Nikolaus EllNew aboard
asked in Ask the community
how long is interail global pass valid after activating

HelloI bought my global interrail global pass on 20. Dec. 2023 It s the version for one month and 4 travel daysSame day I installed the app Rail planer and added my global pass and my data.But I did not add a journey so farDoes the one month begins when I add the first travel day ?I adding a journey activiting the pass?thanks for answeringNikolaus

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Railly clever
9 months ago
Sarah W
Sarah WCommunity Manager
published in News and announcements
Introducing the Storyteller Badge

We celebrated a pretty exciting milestone in 2023: one million passes sold! That's one million unforgettable stories, all written by you, our travelers.We’re so grateful you chose to explore Europe by train that we launched a brand new series of stories spotlighting your incredible adventures.We hope you have many more rail adventures in 2024! And we're thrilled to continue sharing your stories. That's why we're introducing our newest badge, the Storyteller Badge.This badge is awarded to travelers who share their stories and participate in an interview with a Eurail writer.If you would like to earn this badge, please share the story of your train trip with us by filling out the survey below:Survey LinkWe would love to hear your favorite stories from your Interrail/Eurail trip. What surprised, thrilled, warmed your heart, or left a lasting impression on you?The Storyteller Badge can also be exchanged for discounts when combined with our Innovation Train Badges. Hop aboard the Innovation

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Sarah W
9 months ago
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