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1632 Topics
Marleena Tamminen
Marleena TamminenNew aboard
asked in Ask the community
How are inbound journeys counted?

Hi all! It’s my first time traveling with Interrail (Global Pass) and I’m wondering if I’ve gotten myself into an unfortunate situation with my inbound journey.My home country is Sweden, and my return plan is to take an overnight train from Hamburg to Malmö, then transfer there and return to Stockholm (I’ve booked the seats for these two stretches together, from Snälltåget’s website). However, I’m wondering if I’ll actually be able to travel both of these stretches using my inbound journey, as the overnight train leaves Hamburg at 11:59pm, and I’m concerned that this will be marked as two trips involving Sweden on two different days (Hamburg-Malmö departing on Tuesday [again, this is at 23:59], and Malmö-Stockholm on Wednesday). I know night train travel days are assigned to the date of departure, but I haven’t been able to find any other clear information on how the rules apply here.If anyone would be able to tell me how the inbound journey rule applies here, and what I could do, I wo

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Railly clever
4 months ago
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yorkster01New aboard
asked in Ask the community
Seat reservations

I have a ticket from London Kings to York. However, I trying to make seat reservations and not sure which train company is EXP. 

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Full steam ahead
4 months ago
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Mich1309Rail rookie
asked in Ask the community
Using my Mobile Global Pass

Hi everyone! My boyfriend and I are first time Interrailers and we bought a 7 days in 1 month Global Pass. Our journey will start next Friday, so we haven't activated our pass yet but are looking into that. We just don't really get how it works...we read that once you activate your Pass, you can't change your trip anymore. But what if our train time(s) change? We saw that you have to "swipe" your journey to get a ticket but we're just a bit confused and nervous about how it works exactly.Help is very much appreciated!

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4 months ago
Mughunthini Krishnamoorthy
Mughunthini KrishnamoorthyNew aboard
asked in Ask the community
How many days of Eurail pass should I buy?

Day 1 16th Dec : Land in CDG airport in the evening Day 2 17th Dec: From Paris Gare De Lyon train station to Zurich Day 3 18th Dec: Zurich to Lauterbrunnen, explore grindelwald as well Day 4 19th Dec: Lauterbrunnen to Mt Titlis Day 5 20th Dec: Lauterbrunnen to Paris Day6 21st Dec: Paris Day 7 22nd Dec: Paris Day 8: 23rd Dec: flying off

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Full steam ahead
4 months ago
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Chri3tinaRail rookie
asked in Ask the community
Eurail Global Pass & Swiss Pass

Hi all,We are planning a 22 days trip to Europe (16 days)  & Switzerland (6 days) in November starting from Frankfurt and ending in Switzerland. We plan to cover Frankfurt (day trip to Heidelberg) > Dresden > Prague > Budapest > Bratislava > Vienna > Salzburg (day trip to Hallstatt) > Munich > Innsbruck > Lucerne (might go to Mt. Rigi or Titlis) > Interlaken (day trips to Lauterbrunnen, Jungfraujoch, Grindelwald) > Zurich (day trip to Rhine Falls). Should we get both Eurail Global Pass & Swiss Pass? 

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4 months ago
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Full steam ahead
PooleBarnyFull steam ahead
asked in Ask the community
OBB night trains and interail pass issues

Ok, so i am looking to use the night trains zurich-vienna and salzberg-venice but on the OBB site it just says tickets not available, yet according to interail my first class global pass gets me on the train.  I underatand i need to pay extra for a reservation and couch but how do i do it?  Anyone know?

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Full steam ahead
4 months ago
K
Keeps calm and carries on
KAJKeeps calm and carries on
asked in Ask the community
boarding nighttrain and ferry

We are a group of 4, tickets booked together, now one is ill and can't travel with us. Will it be a problem when we will use the ticket to the nighttrain where we have a cabin, and the greek ferry where we also have a cabin? We can't change the reservation, we paid for it already, and are not trying to get a refund. But I seem to remember I read somewhere, that all names on the ticket needs to check in.. but I simply can't find the answer anywhere. And the companies didn't help. Perhaps someone tried something similar? 

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Railly clever
4 months ago
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Nina WilliamsRight on track
asked in Ask the community
alternative contact for obb nightjet customer service

Hi allI have had an email from the obb customer service saying that they have changed my booking and to call them but when i call the number is no longer available. I am calling 0043 5-1717 and getting the message that this number is no longer available. Due to travel tomorrow evening from Amsterdam to Zurich so a little bit anxious about this. Travelling with my 2 children. Does anyone have an alternative number to contact them? Can't find one online. Thanks 

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4 months ago
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DallasRTRRail rookie
asked in Ask the community
Frustration With Supplement

I have been in Europe for about 4 weeks now - and I have 1 more week before I go back to the USA.I have the Eurail pass - good for 7 trips in 30 days.  It works perfect for me.  My issue is around the supplements charged for most of my routes.  I don’t mind paying these supplements but I cannot do it online.  I have to go to a specific train station in my specific city to talk to someone about paying for my supplement.  Sometimes the lines are over 1 hour long.My biggest issue was - my train from Prague to Florence.  I had to change trains in Munich.  I was given 30 minutes to change trains, so I thought that was good.  The train from Prague to Munich was 45 minutes late arriving.  I have already paid my supplement from Munich to Florence, but I missed the connection because the train was late.  I then had to sit in a line for 1 ½ hours to get this fixed.  When it was finally fixed, my next train left in 4 minutes.  I made it, but just barely.It would be nice to be able to pay for supp

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BrendanDB
Full steam ahead
4 months ago
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Ellen RomboughRight on track
asked in Ask the community
booking frustration

I have purchased a 1 month 6 day pass.  I will activate it on July 25 and I would like to book my final ticket on August 24 however, it won’t allow me to book.   It says my pass in invalid.  I wrote to Eurail and was informed my pass was valid to midnight on the 24th.  Could anyone please advise me what to do.thanks in advance,Ellen

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4 months ago
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Railmaster
NanjaRetired Community Manager
posted in News and announcements
Meet the community | Introduce yourself!

 Hi, newbies! We are ​​​​​super excited to have you here with us!  With many new members, with an interest for European train travel, joining the forum, we think it’s important to create a space for you to share a little more about yourself.Maybe you are new to the community or haven’t had a change to say hello! Either way, we can't wait to get to know you and your aspirations.So, let's all introduce ourselves  What's your name? Where do you come from? What are you passionate about? What do you love about train travel and Europe? Of course feel free to add anything more. You can share your favorite vacation spot, favorite book, place on your bucket list, picture of your pet, etc. Anything you’d like to share!-- If you happen to see anyone who is new to the community feel free to share this thread with them!

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Sotein74
4 months ago
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JHON MEJIARail rookie
asked in Ask the community
VIAJE DE PARIS A PALACIO DE VERSALLES

Hola, Tengo un Eurail Global Pass. Quiero saber si me cubre el trayecto de Paris al Palacio de Versalles o debo comprar un boleto adicional para ese trayecto -ida y vuelta-?Gracias

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4 months ago
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TonisRight on track
asked in Ask the community
getyourguide discount

Hi, I'm trying to use the getyourguide link to buy tours but get a message saying I need a valid pass. But I have a valid pass and have loaded it so don't know why I can't use this link/code. Also I've already used it a few days ago.  

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4 months ago
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Natália LibováNew aboard
asked in Ask the community
Italy to Greece

Hello, I'd like to ask, does anyone know if they're any ferries going from Venice to Corfu, cause officially there should be some, but I can't find any... trying to get from Europe to Greece by train, but that's not possible...and traveling with a dog is quite expensive in Italy I guess...any advice, please? 🙏 Thank you very much... Natalie 

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4 months ago
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timsmustangRight on track
asked in Ask the community
Website for train composition

I’ve seen it but can’t find it now. Looking for a website that has the makeup and loads of specific German trains (IC/ICE). It lists the number of cars (wagens) and seating arrangements, seating plan as well as loads I think. Or perhaps it lists the number of total seats. Thank you. 

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4 months ago
Reggy Aravena Vargas
Reggy Aravena VargasRail rookie
asked in Ask the community
Manchester - Londres

Hola de nuevo. Estoy intentando hacer una reserva de asientos en esta página pero, al seleccionar "entradas y reservas" el valor aumenta considerablemente. ¿Es necesario que debas seleccionar lo ya mencionado? ¿Debo seleccionar "solo reserva" para obtener asientos?Considerando que tengo un pase global.Quedo a la espera de sus comentarios y ayuda. Saludos   

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Full steam ahead
4 months ago
Sarah W
Sarah WCommunity Manager
published in News and announcements
Join our Innovation Train Group and earn discounts and prizes! 🎉Prize Draw Winner

We are thrilled to announce the winner of our Innovation Train prize draw! Congratulations to @JulyDvl , for winning two free 2nd class 7-day Eurail Global Passes.Do you want a chance to win two free passes? Join our Innovation Train Group, here. This group is open to our customers who want to participate in fun, informative, and impactful user tests & surveys.Not only will you help us improve our products and services with your feedback, but you will also get a sneak peek into our product kitchen and have the opportunity to earn badges and rewards. Read more about our rewards program here.Hope to see you over there! 

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Sarah W
4 months ago
Oris
OrisRight on track
asked in Ask the community
Discount interlaken - first - jungfraujoch

Hi I've been looking details every where on when We must use travel day or not to get travel discount in interlaken - first - jungfraujoch. Seems like the infos are confusing.  https://benefitsportal.eurail.com/benefits/jungfraubahn/One site tells that we need travel day to get discount. While on the thread of this community said that travel day are no need.   Which info is the correct one?Or can it be verified on the interlaken ost Station? Thank you in advance

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Railmaster
4 months ago
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Keeps calm and carries on
rebublicKeeps calm and carries on
asked in Ask the community
Euronight Ljubljana-Zagreb

Hallo ZusammenIch habe Pläne wieder eine Interrail Reise zu machen evt im Sept 2023 oder 2024 und ich habe eine Route gesehen :Luzern-Venedig-Ljubljana-Zagreb-Bratislava-PragIch habe dann die folgende Verbindung gesehen ab 8.30 Ljubljana mit dem Euronight nach Zagreb ich wollte schauen ob man eine Sitzplatz reservierung machen kann es ist leider nicht möglich. Würde uns der Kontrolleur trotzdem mitnehmen und wir sitzen dann bsp. im Zug Gang oder ist es nicht möglich?  Würde mich über eine Rückmeldung freuen Freundliche Grüsse Rebublic  

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Keeps calm and carries on
4 months ago
Reggy Aravena Vargas
Reggy Aravena VargasRail rookie
asked in Ask the community
Tren de Berlín a Praga - Reserva de asiento

Hola, que tal.Podrían indicarme como conseguir un ticket de Berlín a Praga???No puedo encontrar información o como debo hacerlo.Gracias.

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Reggy Aravena Vargas
4 months ago
Stephen Brown
Stephen BrownRail rookie
asked in Ask the community
travel days in your own country

What counts as a day of 'travel in your own country'?I'm planning to use my Interrail mobile pass (15 days in 2 months)(1) to travel from Stuttgart in Germany (where we live) to England (Stuttgart-Strasbourg-Paris-London) together with my 10 year old son,leave my son there for a few weeks with his mum(2) come back to Germany for work (I'll buy an additional ticket from the German border to Stuttgart)(3) return to England to meet my son (I'll buy an additional ticket from Stuttgart to the German border)travel around England with my son using the Interrail pass(4)before my son and myself return to Germany, again using the Interrail pass.(1) & (4), the journeys from Germany to England and back using the Interrail pass seem straightforward.(2) my coming back to Germany alone, with my own ticket for the German travel in between seems straightforward too,because (as I understand it) I can use the Interrail pass to travel from London to Paris to Strasbourg (in France),and then just buy a

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Full steam ahead
4 months ago
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flusterRail rookie
asked in Ask the community
current 20% offer, exclusions

Could someone explain the exclusions in this offer, if we can't travel through France and Germany it doesn't seem that useful especially in the UK. Please tell me I've got this wrong. Not valid for Sweden, Norway, Finland, Denmark, Germany (both Eurail & Interrail). Not valid for Interrail Switzerland, Eurail Scandinavia, Eurail France (1, 2, 7 days).

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4 months ago
Bruno Oliveira
Bruno OliveiraNew aboard
asked in Ask the community
What does “not in pass network” mean?

What does it mean when it is written “not in pass network”? 

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Keeps calm and carries on
4 months ago
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Full steam ahead
NewcastleTouristsFull steam ahead
asked in Ask the community
Current 20% off

Any idea when this promotion has to be used by?

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Full steam ahead
4 months ago
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solaceRight on track
asked in Ask the community
Cost to travel

I apologize for asking all sorts of questions here about travel. I’m curious how much to anticipate we will spend to travel to Scotland, for room/board, and food, and move around and about for 20 days. Any estimates will be appreciated.Thank you.

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4 months ago
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