General

Hello all,We are currently traveling from the Netherlands to Prague, arriving this evening (23rd) but with the German train strikes for all International trains on the 24th-29th we are unsure on how to get back. I am unsure which day we will be able to make it back but it is possible that it would take two days. How would compensation for this work? Would we need to travel as far as Germany from Prague and then hope for a hotel or would accomodation be paid for in Prague given it would be impossible to get home? Also with getting an extra day pass on the interrail ticket how does that work? If we went the route of avoiding Germany, how should we pay for any extra reservations needed? A lot of questions I know but any help with this is much appreciated!Thanks

I was left stranded in Hamburg on the 9th January when my train to Copenhagen was cancelled and the train strike commenced the following day. I ended up getting a flight from Hamburg to Copenhagen which will be covered by travel insurance but I need to provide evidence that there was a train strike on that day. Is there an official notice I can download of the strike on that day that I can provide as proof there was a strike?

Wanted to see if a global pass would include these to/from places or would I need to book these separately (if not included in pass):Glasgow to InvergordonEdinburgh to AberdeenAberdeen to Morpeth (want to stop there to visit a relative and then continue fromMorpeth to London  

@Camilo.I just learnt that the valid code for getting the Interrail/Eurail discount at Stena Line is EURAIL2023 On the benefit page the old and invalid code is shown. Can you please make sure that the benefit page is updated with the correct code ASAP?

I am trying to book this train for the 10th August Brussels midi 10:56, but is not showing on the Eurail planner, but is on the b-europe site. Does this mean it is not available to pass holders by Eurail, but is it ok to book on b-europe?

How do I decipher which train company or platform from this example? I'm guessing the first hop is the "thameslink" and the second is probably the "overground" but it's not really saying. Thanks. 

Hello, and thank you in advance. Any help is much appreciated. I am struggling to figure out/plan the best way to get to various places throughout London and Europe. 1) London to Paris (I catch the train correct?2) Paris to Cinque Terre 3) Cinque Terre to PositanoCan I use some sort of Eurail pass to do the following: 1. Train from London to Paris 2. Train from Paris to Orly Airport3. Train from Pisa international airport to Monterosso4. Train from Monterosso to Genoa Airport 5. Train from Naples Airport to Positano Please help! I have no idea the best way to get to those places and what I should book.

wat is het adres van intrrail in Nederland

My wife and I have bought Global Interrail Passes for use in May/June 2024.  I would like to know what constitutes a single “trip”.  For example, if we start early from Edinburgh, arrive in London, take Eurostar to Paris, then take a night sleeper to Geneva starting before midnight, could this be considered a single “trip”

I'm trying to check to see if there are any seats available for our trip from London to Amsterdam on 6 September 2024, early I know but I don't want to buy a global eurail pass if there isn't.It shows that there are: "No connections matching your requests. Please change your search options (e.g. allow any type of trains, don't specify a via station or reduce extra transfer time."Am I to early or are there no seats left?🤔

We are thrilled to announce the winner of our Innovation Train prize draw! Congratulations to @Kirco99, who won two free 2nd class 7-day Eurail passes.Do you want a chance to win two free passes as well? Join our Innovation Train Group, here. This group is open to our customers who want to participate in fun, informative, and impactful user tests.Not only will you help us improve our products and services with your feedback, but you will also get a sneak peek at the products we are working on and have the opportunity to earn badges and rewards. Read more about our rewards program here.Hope to see you over there! 

Hi everyone! I don’t manage to pay my seat reservation (see the screen attached), Do you know how to do?Thnks! 

how do I delete one of my travellers details that automatically comes up on my traveller details? I cant delete it or add another traveller? Any tips?

Hi,I’m trying to reserve 4 seats on ICE 315 from Bruxelles-Nord to Koeln HBF on Saturday July 13, 2024, departing at 12:34pm. When I go through the seat reservation process on the eurail website, add the seat reservations to my cart, I run into an error at the “Review your order” stage:“One of the legs of your journey could not be booked.”and“Sorry, something went wrong. Please try again later or find another connection. This connection will be removed from your cart.” I’ve tried this with both Safari and Chrome and run into the same error each time. I’m wondering if this is likely just a temporary website glitch, or if this way is not going to work for these trains?Thanks!

Hola, voy a comprar el pase Interrail, viajo 5 días pero cuando hago el itinerario me salen como si fueran 6 porque yo le pongo desde donde salgo.¿Podríais ayudarme para asegurarme que lo estoy haciendo bien?El itinerario es:Alicante - BarcelonaBarcelona - LyonLyon - EstrasburgoEstrasburgo - ParisParis - Barcelona¿Cuantos días de viaje son?  Muchas gracias!!! 

I am looking to know when are the trains running this june, where can i find a timetable  for eurail?

Hi there,I am new to this platform and was quite frustrated that interrail does not offer customer service over the phone 👎🏻 So hopefully you guys can help me out! I am a Dutch guy currently living in Belgium (Antwerp). My office is located in Breda and therefore I am looking at travelling by train to station Breda-Prinsenbeek (close to my office). The global pass (3 months) could then come in handy as it allows you to travel internationally by train. Here are my questions: Can I go in- and outbound on the same day from BE to NL? In NL I need to transfer from Breda Central Station to Breda-Prinsenbeek station. As BE is currently my country of residence the transfer inside NL will be seen as a journey abroad right, so this does not comprise my in-outbound trips? Does the Global Pass really work as unlimited travel in that sense within Europe? If someone knows the answer I would be very grateful. This would

Extremely bad customer service. No telephone lines, no chatting, just an email line that is slow and the people running it show no understanding. Avoid this company at all costs. It really is going to cost me a lot of money for making the mistake to choose them.

Hi, I am look for some advice or info for a trip from Zurich to Istanbul.Will be staying in Istanbul (and hopefully doing some recommended trips) and then going back to Switzerland. Seems like there is not many itineraries or route suggestions- would love some options of going through Romania and Bulgaria and then maybe back a different way through some more Balkan countries. Thank you!

I am going with family to London, Paris, Spain and Italy in March for 10 days. I bought a 4 day Eurail global pass 1st Class. We will be taking the London Paris train, Paris to Barcelona and Venice to Florence trains. Do I now need to make seat reservations on those and pay extra money even though I have already bought the 1st class pass?

Hallo,ich möchte im März mit dem global pass von weimar über straßbourg nach barcelona und zurück über avignon. für diesen trip möchte ich sitzplätze in den entsprechnden zügen reservieren. aber ich bekomme jedesmal diese antwort: Your Pass isn't valid on this dateWas soll ich machen? Was mache ich falsch? Warum geht es nicht?Freu mich über Tipps und Hilfe! Liebe Grüße, Elgin

Extremely bad customer service. No telephone lines, no chatting, just an email line that is slow and the people running it show no understanding. Avoid this company at all costs. It really is going to cost me a lot of money for making the mistake to choose them.

Hello community! I’m from Chile and this is going to be my first time in Europe, just a few days, but I was wondering if it’s possible to go by this train system from Milan to Switzerland passing through  the wonderful  Swiss Alps. I’m very interested in seeing the beautiful villages, Landwasser Viaduct among other incredible places. I’m traveling last week of March, maybe I have a litlle time to go to Paris or even London, but I also don’t know if going by train is the best alternative.I hope someone could help me, I’m a bit confused. ¡Saludos desde Santiago! 

Hi there, I'm planning for a trip from Frankfurt > Munich > Paris > Lucern > Interlaken > Zermatt > Milan. Will be taking the local trains around in Switzerland for travelling to the tourist spots like Pilatus, Titlis, Grindelwald, Rhein falls etc etc. Kinda confused with do I need to use a Pass Day when travelling in around Switzerland? If yes, do I need a reservation for the trains? And when they say that the local trains are covered by Eurail Global Pass, does it mean that I can board a local train without even when I'm not planning to use it as a Pass Day? Would also like to take the scenic train from Zermatt to Milan if that's possible. Thank you so much in advance! 

Hi there, I am wondering how I would go about interraling in europe (plan to go from london to athens with multiple stops along the way) with a family member who is from australia. Would he need to book using eurail and I (english) with interrail? Any advice would be appreciated. Thanks.