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1632 Topics
Felipe.iturrieta
Felipe.iturrietaCommunity Manager
published in News and announcements
[EXPIRED] Change of date! We need your feedback via an online sessionExpired

Hi all,We are looking for enthusiastic Interrailers to give feedback on our purchase process. In an online session (conducted in English) with 5 fellow travellers we will discuss what you think about it and what we can improve.The session takes place this Wednesday, August 25th from 18:00-19:15 (CET) If you are interested, please let us know by sending an e-mail to research@eurail.com. With the following details:Name Age Country of residence Number of times travelled with the PassYour feedback and response will be kept confidential. There are only a certain number of places available, so respond soon to guarantee your spot. If you are selected, we will contact you to confirm the appointment and we will share the instructions with you. You need a computer with a camera and will receive a weblink to join the online meeting. Many thanks, Felipe Iturrieta, Customer Service Specialist & Jody Bauer, Research Analyst of Eurail  Eurailers don’t be disappointed, a session with Eurail custom

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Jody
3 years ago
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Railmaster
NanjaRetired Community Manager
published in News and announcements
Important update - new travel FAQs (incl. main technical issues)F.A.Q.

Hey Interrailers and Eurailers,We are aware of some issues with the Rail Planner app that have affected some of you in your travels. We are working hard to get to the bottom of them and we are sorry about any inconveniences they have caused. We have published important bug fixes in the latest version of the Rail Planner app, so please make sure you update to resolve these issues. You can follow the latest updates to the situation for Eurail here and for Interrail here.  

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N
Railmaster
3 years ago
piaissa
piaissaEurail Employee
posted in News and announcements
[Expired] France 2 TV is looking for travelers!

Are you travelling with an Interrail Mobile Pass from Paris on or around the 26th of July? France 2 TV is on the lookout for adventurous travelers who are departing from Paris with an Interrail mobile pass.Travelers will get a chance to share their rail journey and story on national television!If you're interested, please send an email with your name and telephone number to press@eurail.com.  Happy travelling! Pia from Eurail | PR & Communications

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piaissa
3 years ago
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Railmaster
NanjaRetired Community Manager
published in News and announcements
Community summary - July 8

Community summary  Top contributorsCongrats to our most active community members of the past 2 weeks!@seewulf        @rvdborgt      @Mattheus      @MartinM     @J.neff A warm welcome to all our new members! It's great to see your curiosity brought you here to interact with fellow travelers. Keep those introductions coming! Meet the community | Introduce yourself!Knowledge baseIf you did not know already, we also have some help articles available here. Get inspired Looking for a travel companion?  Is there any topic you would like to know more about? Let me know in the comments! See you around!Cheers, 

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Railmaster
3 years ago
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Railmaster
NanjaRetired Community Manager
published in News and announcements
Community summary- June 24

Community summary  Top contributorsCongrats to our most active community members of the past 2 weeks!@seewulf        @Mattheus     @EdM     @rvdborgt     @runner.on.rails A warm welcome to all our new members! Happy to have you here.It has been exciting to get to know you better through your introductions. Looking forward to many more!News& announcementsGet inspired  Join the conversation!  Looking for a travel companion? See you around!Cheers, ​​​​​​​

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Railmaster
3 years ago
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Railmaster
NanjaRetired Community Manager
published in News and announcements
Ranks & badges; how do they work?

Here in the Eurail Community we like to show recognition of your involvement to inspire and help others to make the most of their Interrail and Eurail experience. Ranks Rank titles are an indication of how active you’ve been. The more you chat with and help other members, the faster you will move up a rank. They come in various shapes and with additional icons and will contribute in making your profile special and unique.   As you progress through the ranks, you’ll also see that your ‘reputation bar’ increases. That’s the green bar that sits underneath your user picture. Badges Badges are a way of highlighting and rewarding your valuable contributions in either specific or all sections of the community.How to get them?You will unlock badges by participating in topics of interest. Some badges are earned quickly. Others are unlocked the more you get involved.You can get them by answering questions, posting topics and comments or doing other things. As you are explorers at heart we will l

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Railmaster
3 years ago
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Railmaster
NanjaRetired Community Manager
posted in Ask the community
How the ''ask a question'' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies.

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Railmaster
3 years ago
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