Get ready to travel

To ask all about our Passes, reservations & more

8760 Topics

E
eosnyxRight on track
posted in Train connections & reservations

Italy/Switzerland Eurocity

Hey!I’m new to the eurail community, looking to plan a trip to Italy/Switzerland. I am a bit confused about how the booking system works, specifically for the Eurocity train between Italy and Switzerland. When I did the plan route option, I didn’t see any direct routes from Milan to Zurich, although in the travel planning section it states that there are direct trains. Additionally, are EC trains included in the global pass? I did not see that company listed in the included trains list

8
R
Railmaster
1 year ago
Mauricio Farías
Mauricio FaríasRail rookie
asked in Eurail & Interrail Passes

More convenient ticket London - Paris Eurotunnel Train

Hi, is my first time to travel to europe.What is more convenient for 3 trips that need to do with my wife (London-Paris, Paris-Zurich, Barcelona-Madrid)?:• Buy a pass (Eurail) for these 3 trips or buy 3 ticket separated?• Where is more conevenient to buy (what website)?• Is necesary to buy seat reserve beside the ticket or the ticket include this reserve?

3
Mauricio Farías
1 year ago
D
DaisyRight on track
asked in Train connections & reservations

Reservation 1st class Germany

I treated myself to a 1st class Interrail pass - it looked like a good idea at the time.  The problem is now trying to make a seat reservation, since obviously reservations are not included in the Interrail pass, when they do not even know you are going to travel on a given train.  In Germany, seat reservation is included for 1st class tickets, so you do not get the offer, on the bahn.de page, to just reserve a seat for the first class (without buying a ticket).  How do I do this ?  Do I have to go to the local railway station, where they have already told me that they know nothing about Interrail, to make a reservation which is possibly impossible to make ?

1
R
Railmaster
1 year ago
H
HelenaheyrmanRail rookie
asked in Eurail & Interrail Passes

Exchange Interrail because covid 2020

Hello :) 2 years ago I had to shorten my trip cause Corona arrived!!! I remember receiving a message that if I used it 4 or less days I could get a new interrail pass when the situation would calm down! Now is the time :))) but I don’t find that mail back. How should I ask a new pass in refund of mine? I kind of wanna travel next week already (last minute request of a friend to go with her cause it s finished with her boyfriend) sooo It would be amazing to get an answer quick;) but no worries if you need time ;)

2
H
1 year ago
E
ellieduttonNew aboard
asked in Train connections & reservations

app

I used the interrail website to book seat reservations and start my trip but none of these are showing on the app, can someone help?

2
seewulf
Railmaster
1 year ago
S
sharon5394New aboard
asked in Eurail & Interrail Passes

8 people on one device with mobile pass

It says all people must travel together. If 5 people want to take a day trip and 3 stay at hotel is this allowed?

2
seewulf
Railmaster
1 year ago
W
WhiteKnightRail rookie
asked in Eurail & Interrail Passes

Are public busses within South Tyrol/Südtirol (Brixen/St. Christina) included in the pass?

Hi,I’m travelling to St. Christina in June, and I need to get there from the train station in Brixen.There is a public bus line (350) I could use. Will this bus line be covered by the InterRail pass?Your answers are appreciated.

1
M
Full steam ahead
1 year ago
Livia Kalossaka
Livia KalossakaNew aboard
asked in Train connections & reservations

can you travel twice on the same journey?

Can I go twice on the same journey if it is not my country of residence? (e.g. Paris - Zurich)?

2
M
Full steam ahead
1 year ago
J
JustusRight on track
asked in Eurail & Interrail Passes

I would like to cancel my order of my pass - trains no longer available

Hello, I would like to cancel my order of my pass. I checked BEFORE ordering whether the relevant trains were available for reservation (yes they were). Then I bought the pass and all of a sudden they are no longer available.I feel slightly ripped off and hoped for a cancellation as a gesture of goodwill.There is no possiblity beside of chatting with a bot...very bad support.Any ideas?

10
R
Railmaster
1 year ago
A
AnthonyzNew aboard
asked in Train connections & reservations

Buying seat reservations in the UK, Global Pass.

I will have a 2 month Global pass to travel.I need to know how or what is the best way to buy seat reservations on trains in the UK.For example  Euston Station to Glasgow CentralGlasgow Central to Euston Station.Can you do it at the Station on the day if your travel?Or prebook before you go?

1
R
Railmaster
1 year ago
Jan Schw
Jan SchwNew aboard
posted in Eurail & Interrail Passes

What is a pass, what is a trip and what is a journey?

Hello, I want to travel from Finland to Germany. I am intending to buy a four-day in one month global travel pass. Two days for the ride to Germany and two days for the ride back to Finland. Researching about the interrail mobile pass opens up questions about some terminology.At one point it says:Can I change the trip connected to my Pass?You can change the trip your Pass is connected to up until you activate your Pass. Once your Pass is activated, you can’t disconnect a trip or connect a different trip. And at another point they sayWhat does it mean to add a journey to my Pass?Adding a journey to your Pass means it will appear on your ticket ready for inspection on that travel day. You need to add all your journeys to your Pass as you travel so you have a valid ticket for every journey. The ticket inspector will check the journey details on your ticket, so make sure you add the right journey to your Pass before you board the train. And I want to know if I understood the terminology co

8
N
Railmaster
1 year ago
Sengmany
SengmanyNew aboard
asked in Eurail & Interrail Passes

Wrong name on the Pass

Hello Euraili would like to ask about my ticket i have booked Order number EU30411701 because i spelling my name wrong Ms Sengmany Yathtou Pass number JYGM28, Hope to receive your reply soon Thank youSengmany

1
N
Railmaster
1 year ago
Sengmany
SengmanyNew aboard
asked in Eurail & Interrail Passes

Booking Order number EU30411701 wrong spelling name

Hello Euraili would like to ask about my ticket i have booked Order number EU30411701 because i spelling my name wrong Ms Sengmany Yathtou Pass number JYGM28, Hope to receive your reply soon Thank youSengmany

1
R
Railmaster
1 year ago
M
MelsioRail rookie
asked in Train connections & reservations

Venice-Lyon - I don't see all connections

I have planned to travel from Venice to Lyon the 28th of July. In the Railplanner App, I can only see a train going via Austria and Switzerland. This takes around 24 hours, whilst when I look at the site of the Italian train company, I see a train via Milan that's way faster. Can I take this train with my Interrail Pas too, or not? If I could take this train, how do I have to make a reservation for it? Kind regards, Mels Ubels

2
M
1 year ago
B
Keeps calm and carries on
barbelouilleKeeps calm and carries on
asked in Train connections & reservations

Travaux ligne Prague Cracovie

Bonjour à toutes, tous,Il semblerait qu il y ait des travaux sur la ligne Prague Cracovie, nous devons prendre le train EC115.Cependant, en me rendant sur le site tcheque, je n arrive pas a savoir si le trafic est perturbé, s il faut prendre un transport de substitution ou si au contraire c est une gare qui n est pas desservie.Merci d avance 😉

3
M
Full steam ahead
1 year ago
Rona Gray
Keeps calm and carries on
Rona GrayKeeps calm and carries on
asked in Eurail & Interrail Passes

Can't find my country of residence (uk) as option in the check out

I’m trying to buy a pass before the 10% off expires toniught but in one of last pages my country of residence Uk is not an option!

9
Rona Gray
Keeps calm and carries on
1 year ago
K
KevinLintomRight on track
asked in Eurail & Interrail Passes

How to remove the inbound/outbound trip due to an unavailable connection?

Hello! I have messaged support but not sure if they will get back in time. My girlfriend and I live in Sweden. We are currently on the train going home from the UK and are on the Hamburg to Copenhagen leg where we are planning on staying overnight. Tomorrow (4 April) we are planning to take an SJ train to Stockholm via Malmö. We have already booked seat reservations for the trains tomorrow. The InterRail app thinks that we are using an inbound today (3 April) despite ending in Copenhagen. I believe this is because we originally planned to go to Stockholm today but had to change as SJ has no available seats for reservation. When trying to add trips for tomorrow (and yes, we have anothe travel day) it comes up with the error that we have no outbound/inbound journies left. This is despite neither the My Trip nor My Plan section having any inbound trips selected or refering to Sweden. So now we are not sure how long we will be in Copenhagen for and whether we will be able to take the train

11
N
Railmaster
1 year ago
E
etilanderRail rookie
asked in Eurail & Interrail Passes

Got sick during my trip. Can I continue my trip later?

I got sick during my DiscoverEU trip 😭😭 And when I get sick I am always sick for at least two weeks so I'll basically miss the rest of my trip. Is there any way I could continue my trip later? I still have 4 travel days left.

5
N
Railmaster
1 year ago
P
phytengRail rookie
asked in Train connections & reservations

Lyon to Paris

I need to book seat reservation for 2 person travelling from Lyon to Paris on 19Jun22 on the 534PM train, can someone tell me if there are still seats available for Eurail pass holders? I want to be sure before proceeding to buy the Eurail pass. Thank you!  

2
P
1 year ago
B
Keeps calm and carries on
btravelKeeps calm and carries on
asked in Train connections & reservations

Cant find departure station

I’m trying to book seat reservations for our global Eurail pass and cannot find the train I’m trying to book on the website. There seem to be no trains departing from Brussels midi station.  This is so frustrating. Am I doing something wrong? 

2
B
Keeps calm and carries on
1 year ago
H
HillibellaNew aboard
asked in Eurail & Interrail Passes

amount of travelling hours a month

Hello, i would like to use overnight trains to travel from Lisbon (Portugal) to (Leipzig). I wanted to use the interrailpass where yiu have for days in a month. Since i want to travel over nigth. My question is: Does an overnight train count as two or one day of travveling in the pass?

2
M
Full steam ahead
1 year ago
Ana Carolina Silva
Ana Carolina SilvaNew aboard
asked in Train connections & reservations

Help to book a seat reservation

Hi, I’m going to do an internal next week and I’m trying to book a seat reservation from Nîmes to Barcelona on the website. But I can’t finish the reservation because it says that can’t deliver, but I tried many different countries and it always says that. Can someone help me?

3
M
Full steam ahead
1 year ago
SILVIA
SILVIARail rookie
posted in Train connections & reservations

Connection between trains

I want to book a train from Paris to Bruges, and it tells me that I have to connect with another train, however it only indicates 5min for the change if the change can be made in 5min

3
M
Full steam ahead
1 year ago
P
plaisaebRight on track
posted in Eurail & Interrail Passes

Eurail's performance in real emergency situations

What experiences have people had with the mobile app in emergency situations?

8
P
1 year ago
T
travel_123Rail rookie
asked in Train connections & reservations

How to book a FR/ES reservation if the app says "Book at major train stations"

Hello community,I recently purchased an Interrail Global Pass in order to travel to France and Spain next week. My country of residence is Germany.  I’m planning to travel from Strasbourg to Barcelona on Wednesday. I have to book two reservations for that tour: One for Strasbourg-Lyon (1) and one for Lyon-Barcelona (2). When I click “How and when to book” in the app it brings me to the “Seat reservations” screen where it only says: “Book at major train stations”  What does that mean? I actually want to book my reservation right now in order to have a smooth travel without any hassle. The exact same message applies for my tour from Barcelona to Paris on Friday and for the tour from Paris to Berlin the day after.May you please advise how to handle that? My goal is to get my reservations done right now.

1
Angelo
Railmaster
1 year ago
Terms and Conditions & Privacy PolicyCookie settings