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Hazy_DaveyRail rookie

asked in Eurail & Interrail Passes

Pass Cover Number required for reservation via b-europe ,my group has got mobile passes

Hello!I need a reservation for agroup of 5 people for the 9th July from Brussels Midi to Paris North. Seats are not available on the interrail website, I have to book via b-europe. There are the Pass Cover Numbers required but we have got mobile passes.Need urgent help, because there are not many seats left.

1 year ago

mariemuratoriRight on track

asked in Eurail & Interrail Passes

Activation of the pass : from the first day of travel ?

I have a global 2 month pass. I want to activate it from the 3rd of July until the 3rd of September. I am planning my trip and need to do some seat reservations, for which I need to have activated my account (or at least I think so?). Is the pass activated from the day we activate it on the app or from the first day of using it to travel ? I am worried that if I continue the activation on the app by registering my ID, it will activate it today and will therefore only be activated until the 12th of August. Thank you in advance !

1 year ago

dzphilliRight on track

asked in Train connections & reservations

Can't book seat reservation; Nice - Milan seat reservations 29th july

Trying to book Nice to Milan seat reservations (really the ventimiglia to Milan section) 11.03on 29th july. Seats are available to purchase but I simply cant find a way to reserve a seat traveling with global passes. Via Eurail I get the same - temporarily unavailable - check back in a few hours message that’s become all too familiar. many help would be extremely gratefully received!!!! I’ve tried OBB by the way and it simply says no tickets available - but I could purchase a fare on lefrecce (basically I’m extremely confused!)

1 year ago

albordRail rookie

asked in Train connections & reservations

Post-delivery tickets will not arrive on time. Any alternative options?

Hello everyone!I want to buy a train night ticket from Zuerich to Ljubljana on the 6th of July to book my seat in advance. But it’s a paper ticket and the estimated delivery date when I will be able to receive it is after my departure from my country. Do you know if there is any option where I can buy it in France in a train station or it’s not possible to buy an international train ticket from France? Otherwise, I can probably buy it when I will be in Zuerich but I’m afraid there will not be enough seat available to buy it just one day before the trip? What do you think?Thanks for your answers

1 year ago

JSWA2Keeps calm and carries on

asked in Train connections & reservations

Nightjet Munich to Rome - reservation unclear

Hi I/R Community,I am trying to reserve a two berth sleeper compartment on Nightjet Munich to Rome 27th September. Reservation is unclear with Interrail quoting only 88 euros for two places which far too cheap. Any ideas please John Anderson

1 year ago

MacDailyNew aboard

asked in Eurail & Interrail Passes

Lost phone Mobile pass- will it still work with icloud data and same number on new device?

I lost my phone but i am buying a new one today. Im hoping that when i get this new phone and i download my icloud data back onto my new phone and since i will have the same number the mobile pass will still work. Does anyone have any info or experience that can answer this question for me?

1 year ago

SherifRail rookie

asked in Eurail & Interrail Passes

Can't Start Refund process for Not Used , Not Active promo Mobile pass with Plus

I Can’t Start the process of Refund , can’t find it on the web Site or Mobile App , Customer service is not responding through different emails .i have 22 days Mobile Pass , bough it on promotion with Plus Option from the website .

1 year ago

EddoRail rookie

asked in Train connections & reservations

Requesting help creating new Pass Cover Number

Me and three friends have been planning a train trip through Europe in July. Our country of origin is Sweden and we all have our Interrail mobile passes ready. We have now gotten around to booking seats on some of the trains, but have struggled to book high speed trains from Amsterdam to France on July 6th. The seats seem to be fully sold out on the Interrail website, leaving us the option of instead booking via travel.b-europe.com. However, one member of our group didn’t receive the same confirmation email as the rest of us - his is lacking the Pass Cover number that is required for booking seats via external non-Interrail websites. We are positive that he bought an Interrail pass and not a Eurail pass. He is the only one of us with this issue and he has not been able to reach Interrail customer support.Here’s the info about the specific trains I’m trying to book:Amsterdam Centraal (13:15) - Paris Nord (16:38)Paris Gare de Lyon (17:37) - Marseille-St-Charles (20:57)both on date: 06/7

1 year ago

Elderly travelling

asked in Train connections & reservations

Any one tried to exchange reservations in Italy?

Hi, I am travelling first class in Italy. And I want to bring the reservation time forward by 3 hours. I was wondering if anyone has managed this without being charged extra?I am travelling 1st class.

1 year ago

Chrissanthy AgtzoglouRight on track

asked in Train connections & reservations

Seat reservations high speed train Italy - does not ask what seats to book

Hello from me again..A last question i hope..I was trying to make our seat reservations for a high speed train in Italy...I went through all the steps and make it to the payment but i wasn't ask which seats i want to book . I don't have this option? They will give me the seats that they want? I can't choose? I m traveling with my two daughters and of course i want to be near them..in which point i can see the number of the seats that we have book? Thank you very much

1 year ago

Maria SandstigRail rookie

asked in Eurail & Interrail Passes

When trying to register mobile pass with pass cover number and last name, it's not accepted.

HI!I have bought a Mobile Pass in Sweden and I would like to make some reservations. When I try to register my Mobile Pass-The Pass-cover number and my last name on eurail.com it doesn't accept it. How can I get forward?

1 year ago

izzyjRail rookie

asked in Train connections & reservations

Busy routes/reservations

Hello! Thank you for anyone engaging with this forum post, any input will be super helpful! The following routes are ones which do not need reservations within my group’s trip. We are travelling throughout July: Bern to Vienna Vienna to Ljubljlana Lake Bled to Zagreb However, I was wondering if anyone knew how busy these routes would be in early-mid July and whether you think reservations would be helpful? Thank you so much for any input!!

1 year ago

Marius SchöNew aboard

asked in Eurail & Interrail Passes

Greek Island Pass - starting date

Hello there,i just planned to book the ferries for my trip to Paros, Greece in august.I plan to travel to paros on 11th of August.How come the earliest starting date for the pass activation is the 13th of August? It seems quite a long time in advance to book it, and i feel terrible for being 2 days late to book it, since it seems like a neat deal.Is there a way to get it activated from the 11th of August?Im thankful for useful answers!

1 year ago

AlexMitchRight on track

asked in Eurail & Interrail Passes

Paper pass takes 2 months to deliver?

Hello, I’m trying to order the Interrail 4-Day Greek Islands pass, but it says it will take 2 months to deliver. I’m not sure if this is a bug or what, but I’m leaving in 3 weeks. What can I do? Is there a way to get the mobile pass and enter details digitally? I’m also not that excited that I need to pay for this delivery, plus some kind of a protection. I end up paying 30% more. If there’s a way to get the mobile pass without this paper, please let me know.

1 year ago

SusanitaRight on track

asked in Train connections & reservations

Zurich to Ljubljana- I want a sleeper but it only shows seats available

Hello we had heard here was a sleeper from zurich to Llubljana but when I go onto the Austrian site to look it only shows a seat option - it would be for the 29th July for a 4 berth couchette- has Antoine does this before? Thanks!

1 year ago

Sean CahalaneRight on track

asked in Eurail & Interrail Passes

Disconnect pass from app

I am currently travelling in Europe and I have used once day on my pass. However when I uninstalled and reinstalled the railplanner app, I could no longer add my mobile pass. This is a serious issue as I have already had to buy a full fare ticket. I am also travelling tomorrow morning and it looks like I will need to book a bus if the problem isn't sorted. I should note my app is fully up to date, on an android phone, and I've contacted customer support numerous times today. Does anyone have a possible solution, or a more direct route to customer service

1 year ago

bandamandaKeeps calm and carries on

asked in Eurail & Interrail Passes

Breaking up trip on a 2 month global pass - Does my first train trip have to start in my country of residence (UK) ?

Apologies - a similar question has been asked but the answers did not make sense to me. Am starting to plan !Does my first train trip have to start in my country of residence (UK) ? Due to work commitments we are breaking our trip into two 3 week segments.Would it be better to (if it matters):1 - use the Outbound journey at the start then fly back/out to UK and then use Inbound journey at the end.2 - fly out/back to UK and then Outbound/Inbound on 2 leg Does continuity of travel matter - eg last train ended in Stockholm so next train must start in StockholmMany thanks in advance if you’re able to help

1 year ago

ssetamanRight on track

asked in Train connections & reservations

Urgent: Pass Cover Number for seat reservation (mobile pass)

I'm trying to make a seat reservation for the TGV 9812 from PARIS AEROPORT CDG2 TGV ROISSY to Montpellier Saint-Roch at 09:58-14:05 on July 7. The Eurail website says that prices are unavailable for this train. If I try to book through travel.b-europe.com instead, there are still some available seats. However, in order to book my seat, the website requests a Pass Cover number in the "Ticket Details" section. Since I have a mobile Eurail pass, I do not have a Pass Cover number and am unable to complete the reservation. How can I receive a Pass Cover Number? Is there an alternative way to book a seat on this train? Thank you.

1 year ago

Graham EgertonFull steam ahead

posted in Travelling by train

Does Uk passport holder need a visa to travel around europe?

Do I need a visa for each country in europe if travelling on a pass?

1 year ago

sodioNew aboard

asked in Eurail & Interrail Passes

Paper pass arrival to near too the departure day

Hello everyone, I’m from Portugal and I’m planning my interrail to start on August 15. However, as I’m trying to buy the paper pass, the expected arrival date is August 12. August 12 is way too near from my departure date and I’m concerned I do not receive the pass in due time.What should I do since the Portugal’s national train company does not sell interrail passes anymore? Thank you in advance!

1 year ago

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