Get ready to travel

To ask all about our Passes, reservations & more

11816 Topics

F
Family of 5Rail rookie
asked in Train connections & reservations

I have not been able to reserve the full couchette for our family of 5 travelling 23rd July Austerlitz - Nice

I had hoped to book the complete space for a family of 5 to travel in comfort, it is the first time for the girls and travelling overnight with an additioanl stranger is going to be challenging for them. Unforatunaly the very helpful SNCF assistant could not inform me whether we were to be travelling with an additiaonl Male or Female.When I look at the Trainline app ( UK booking site) , their option for booking five people is as shown and doesn’t seem to want to group us together!! I am wondering if this if why there are no empty couchette, as I was informed that there was one person in each carriage??Any advice would be appreciated. 

3
R
Railmaster
1 year ago
E
Eva13Right on track
asked in Train connections & reservations

Can't book seat reservations Paris-Madrid

Hello!Me and my friends are travelling in July from Paris to Madrid and seat reservations aren’t available online. That’s why we tried to call Deutsche Bahn since I saw someone recommending it, but nobody answered. Does anyone has any more recommendations how to book this seat reservation, since I would like to have it before we come to Paris?

8
R
Railmaster
1 year ago
Natalia Cruz
Natalia CruzRail rookie
asked in Eurail & Interrail Passes

Mobile pass 'your details dont match'

I can not connect my mobile pass since it say my details dont match. What should i do?

3
R
Railmaster
1 year ago
R
robin hurtadoNew aboard
asked in Train connections & reservations

Avec un pass interrail est-il possible de descendre à un arrêt qui n’est pas le final ?

Bonjour j’ai une question !Avec un pass interrail est-il possible de descendre à un arrêt qui n’est pas le final ? En exemple :Sur un trajet Oslo - Bergen est-il possible de descendre à Haugastol puis de reprendre le train à un autre horaire depuis Haugastol direction Bergen ? Le tout sans payer de supplément. En soi est-il possible de prendre un train à partir d’un arrêt qui n’est pas une grande ville mais qui fait partie du trajet interrail ? merci a vous 😁

1
R
Railmaster
1 year ago
RobertusBr Jorre
Keeps calm and carries on
RobertusBr JorreKeeps calm and carries on
asked in Eurail & Interrail Passes

ICE or IC train Germany covered?

I intend to buy (I still don't know which one) a pass to do the following route, I believe it's the Global (?)Koblenz (Germany) Copenhagen, Stockholm, Luossabacken (Sweden) Stockholm, Tallinn (Estland) Helsinki (Finnland) Koblenz (Germany)I would like to know if in Germany I can use any train and also in other countries ( ICE, IC, Trains rapid etc)Thank you very much for your time.Roberto

8
RobertusBr Jorre
Keeps calm and carries on
1 year ago
S
SezzaRail rookie
asked in Train connections & reservations

Reservation not required - is it best to anyway?

Hi,Just wondering if there are any experienced rail travellers on here who could advise please?We have reserved our eurostar connections, but most of the others we are doing say “You can buy a seat reservation if you like but it's not required”.  Are we likely to be able to get on the trains? Do they get really full?  Thank you! 

4
S
1 year ago
U
umbertoNew aboard
asked in Train connections & reservations

Seat Reservation on TGV - ''prices unavailable''

Hi,I am looking for a reservation on the train TGV 9713 of 07/16 at 10:10, but the site says prices unvailable. Are there other ways to book the train? (I live in Italy).Thank you for your consideration.

1
R
Railmaster
1 year ago
S
Keeps calm and carries on
shannonnolteKeeps calm and carries on
asked in Train connections & reservations

Paper seat reservations delivery

I ordered my seat reservations to be delivered to the hostel I am staying in Prague (8 to 11 June) and have received confirmation from Interrail Customer Services that they are on their way with a link to PostNL and a track & trace number. When I check the delivery status it says “the item is being held, addressee being notified” but I haven’t received any messages and the hostel do not have the tickets.  I do not know who to contact in Prague to check where the tickets are and if they’ll be redelivered.  Please advise.thanks 

5
S
Keeps calm and carries on
1 year ago
F
Fatihaktan35Right on track
asked in Eurail & Interrail Passes

Change of Residence

I have bought the 50 anniversary Interrail ticket 3 weeks ago, But I filled in my residence wrongly and didn’t realise it until today, please help me to reach the customer service because ı arranged my reservations and ı should start start my travel tomorrow, I have submitted my request, I worry so much now, anybody can help me to flag my request? thank you so much! @Magdalena Could you flag my issue to support please ?

14
F
1 year ago
K
kristina2004New aboard
asked in Eurail & Interrail Passes

Not able to travel. Can we postpoine validity?

our interrail ticket expires in august 2022. Since we became parents, we can not travel for now. Can we postpone the validiry? Nobody is answering to my emails for weeks… 

4
A
Railly clever
1 year ago
S
stanRight on track
asked in Train connections & reservations

Good website for reserving high speed French trains?

The interrail reservations service on their website does not seem to be working for french trains, anyone know a good website to reserve high speed train seats from Lille to Toulous. Must be able to work with the mobile pass. Thanks.

1
A
Railly clever
1 year ago
Diego Torrego
Diego TorregoRight on track
asked in Train connections & reservations

Problem with post-delivery reservation tickets

Hello,We are two students who have the Global Pass and want to go to Norway from 6th to 14th of July. We have seen that we have to book a seat on 3 of the trains that we want to get. They are the followings:REG 80605REG 80065REG 80062The problem is that the web page only gives us the option of delivering the tickets to us by post mail and even doing it more than one month in advance, when we enter our address (in Spain) the web sais that they calculate that the tickets will not arrive on time.What can we do about it?

11
R
Railmaster
1 year ago
G
greaterdaneNew aboard
asked in Train connections & reservations

Barcelona to Portbou phantom train

For Barcelona sants - Portbau trains on the 6th July 2022, there’s trains on the eurail planner website at 8:15, 9:16, and 10:00 that don’t appear on the railplanner app. Also for the trains that are on both the website and railplanner (8:16 and 10:16) the website has the reservation details as “unavailable” but the railplanner app lists them as fine to travel on. I’m just curious what is going on with this line, I’ve heard that RENFE doesn’t share their timetables very well, but taking the 9:16 would be preferable to the 10:16 and it would be good to know if the train even exists.

3
R
Railmaster
1 year ago
M
MiniOzzNew aboard
asked in Train connections & reservations

Changing the train station in Paris. How long is the transfer time?

Hey guys,currently I am planing my trip. I want to travel from Bordeaux to Boulogne-sur-Mer. The Rail Planner App says that I have to switch the train station in Paris by transferring with the public transport.But I don’t know how long it would take to transfer and how many time I have left until the next train is coming.is there a possibility to find that out?Greetings

3
R
Railmaster
1 year ago
C
ChristinechanNew aboard
posted in Eurail & Interrail Passes

Eurail Global Pass vs Swiss Travel Pass

I am going to travel SwItzerland, Franch and the UK. I am not sure whether I should buy eurail global pass or swiss travel pass. My plan is4 days in Swiss, 4 days in Paris, 6 days in London:Day1-3 Hotel in Grindelwald, Jungfraujoch, First, Zurich old town… (still planning)Day4 to Paris, hotel in the 11Day5-8 Tour Eiffel, Musée du Louvre, Jardin des Tuileries, Av. des Champs-Élysées, Arc de triomphe, Château de Versailles, Marche Bastille, *optional* Musée d’Orsay and Sainte ChapelleDay8 to LondonDay8-13 Victoria and Albert Museum, Natural History Museum, Camden Market, Buckingham Palace, Westminster Abbey, London Eye, British museum, Harrods, Christ Church - The Great Hall, Oxford Outlet, Tower Bridge, Sky Garden, Borough Market, St Paul's Cathedral, Piccadilly Circus, Regent Street, Oxford Street, SOHO, King’s Cross Station - Platform Nine and Three QuartersDay14 back to hk  

1
M
Full steam ahead
1 year ago
J
jbrusselRail rookie
asked in Train connections & reservations

Reservations says Silent Compartment- Germany. How can we change it?

I booked train reservations for my family’s Frankfurt to Amsterdam leg of our trip. When looking to print the tickets, I realized they said silent compartment. We are traveling with children. Does anyone have any advice on how I can change these tickets? Thank you so much!

5
R
Railmaster
1 year ago
B
Keeps calm and carries on
barbelouilleKeeps calm and carries on
asked in Travelling by train

Indication quai de depart

Bonjour,Une petite question…Au niveau du pass sur l application , les voyages etant tous bien renseignés avec date et heure de train, avec ou sans reservation, sera t il indiqué au moment du depart... Le quai ?Cordialement 

2
M
Full steam ahead
1 year ago
Anna Yeomans
Anna YeomansRight on track
asked in Eurail & Interrail Passes

leaving in less than 48 hours but pass won’t activate

My pass has been sitting in my app for months , inactivated without problems. I opened the app today and it is not there and will not let me re add - keeps coming up with error message. I have no new device, and have booked all my reservations successfully using my details. Does anyone know how to solve this issue, have contacted Interrail in as many ways as possible ? Very urgent 

15
Anna Yeomans
1 year ago
C
claucrespoRail rookie
asked in Train connections & reservations

No seats left Wien Miedling - Venezia Mestra

Hi,i have a problem with the seat reservations I want to buy a seat from Wien Miedling to Venezia Mestre.If there are no seats left,can I still get on the train without a seat or there is no option to get on the train?

3
R
Railmaster
1 year ago
L
LuMaNew aboard
asked in Eurail & Interrail Passes

I need to start my Journey tomorrow but my Ticket has not arrived yet, what should I do?

Hello to anyone reading this. I have the following problem:I ordered my pass in the beginning of may whilst there ve been the discounts on the 3mont passes. Unfortunately the pass wasn‘t delivered until the 5th of june as it was supposed to be. My first day of travel was the 6th, there i Paied for my tickets since they are not that expensive but since i am traveling to london tomorrow and spain on sunday and there is still no informaiton oh when the pass will arrive i am not sure what to do. buy a new not discounted pass and hope to get my money back buy a 4 day pass and hope to get my money back buy a flight and hope to get the money back. i wrote customer support an e mail about 12 Days ago and havn‘t heard from them since then. Thank you for helping me out, have a nice day :)

2
A
Railly clever
1 year ago
M
mickeasbRail rookie
asked in Train connections & reservations

No tickets available Hamburg - Vienna

I tried for the first time to book a journey from Hamburg to Vienna with NJ. But I see that there is a notification that says “Tickets not available”. Does that mean that there are no tickets available or have I misunderstood something or missed some information?

8
B
1 year ago
Harvey94
Harvey94New aboard
asked in Train connections & reservations

Cant book reservations

We are currently in Scotland. We are trying to book a trip to Germany, that stops over in London, but somehow we can't. We tried to test it if its just London. But we can't book anything. We paid for the one month pass for approximately €682ish or $1100+ NZD.  We were wondering, if there are extra costs to actually book a train ride etc. What is the use of buying that expensive one month pass? Help please. If only we knew, we wouldn't have booked a eurail pass that expensive if it was going to be useless

2
M
Full steam ahead
1 year ago
M
maymolRail rookie
asked in Train connections & reservations

What if I miss a train, can I take a next one?

Hello,I just activated my pass. Issued first ticket for a short trip. I chose a specific time. But what if I miss the train?. Can I take the next one.?Sorry, I  am not able to go through the previous answers if somebody already asked. Also, if I am siting on a seat noted as reservation with read light indicated, does that mean it is already reserved and I shouldn't sit there?Thank youMaymol

1
R
Railmaster
1 year ago
R
Full steam ahead
rachelevaFull steam ahead
asked in Eurail & Interrail Passes

Pass and reservation delivery

Hi all,I want to buy a pass for Norway. I have two questions:How long does it take for the pass to be delivered? How long before I can reserve the places after I purchase the pass? If I make a reservation, I have understood that they will send me paper tickets: how long does it take for them to be delivered?Thanks in advance!

3
R
Railmaster
1 year ago
W
wilmacNew aboard
asked in Train connections & reservations

Can't book reservation Hamburg - Paris "Prices unavailable"

Hi! I'm trying to book a reservation for a train between Hamburg and Paris June 16th at 05.54 but it seems to be some issue.At the interrail website it says "Prices unavailable" and when I go to DB website it says "Reservation impossible".Anyone who experienced the same and how did you managed to book the reservation?   

1
R
Railmaster
1 year ago
Terms and Conditions & Privacy PolicyCookie settings