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8726 Topics

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Letizia.ghislettaRail rookie
asked in Eurail & Interrail Passes

not able to book reservation for eurostar

Hello! I’ve just activated my ticket for June and looking to travel from london through Paris. However I am unable to book any Eurostar seat. I tried on their website but it doesn’t seem to be possible. What should I do? Is there any other way to book a reservation? Thanks 🙏 I am adding the screenshot of what I see  would love your help! 

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Full steam ahead
11 days ago
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melody08New aboard
asked in Eurail & Interrail Passes

globalpass inbound

Hello,my residency is in Leipzig, Germany. Here is my itinerary:24.05.2023 Leipzig to Zürich26.05.2023 Zürich to Innsbruck to Leipzig (I want to spend some hours in Innsbruck and then travel back to Leipzig, but I have to transit in München, Germany during my trip from Innsbruck to Leipzig). Would it be possible to use the ticket as an inbound journey? can I use my ticket from München to Leipzig?thank you  

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Full steam ahead
11 days ago
Eleonora Esposito
Eleonora EspositoNew aboard
asked in Eurail & Interrail Passes

I didn't quite understand one thing.

 do I have to activate the pass already even if I want to leave in 2024 but I'm not sure the date?  What if you activate it but can't start?

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11 days ago
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Full steam ahead
Sofia12345Full steam ahead
asked in Train connections & reservations

Booking trains in the app

I’m organising the trip that I’ll do in the mid in July with the interrail pass. I didn’t understand well how the booking works. Can I book all the tickets (also the one with reservation seats)  in the interrail app? Or is it not a reliable? Because I’ve read some comments that said that it is better to make the reservation with other apps.  

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Full steam ahead
11 days ago
Milo Wullink
Milo WullinkNew aboard
asked in Train connections & reservations

TGV extra costs/fees

I want to travel from Amsterdam Schiphol to Marseille via the TGV. I want to buy the global pass. Are all fees included or do I still need to pay extra?! I cant seem to find it.

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Full steam ahead
11 days ago
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danch93New aboard
asked in Train connections & reservations

SNCB eurostar, missing reservation

fyi, I’ve contacted both eurail/interrail, and SNCB (b-europe.com) already. Eurail said it’s not their issue to deal with, as it was booked through b-europe, and I’m waiting for a response from b-europe.The issue:I booked a seat reservation on the eurostar, throug b-europe.com. The transaction went through, it appears on my card statement, yet I haven’t received the reservation. I’ve contacted customer service to try and track it down. It's been 7 days since the purchase.My main concern is that the other reservations are sold out for that day already. It’s the last day of my pass, and this was my train back home, so I’m not able to travel a different day instead. Hopefully b-europe can track down the issue. My question is, what are my options if they don’t?I already have travel insurance, and the purchase was on a credit card, so I can pursue this through my bank as well. However, currently I’m going to be kind of stranded with no way to get back. If I had to book a full-price eurostar

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Railmaster
11 days ago
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JuanS
asked in Eurail & Interrail Passes

Hoe kan ik geactiveerde my Pass aan andere Trip koppelen

Ik heb een Trip gemaakt in de app en heb de link gedeeld met mijn reisgenoten, aangezien zij al pas geactiveerd hadden kunnen zij niet de MyPass koppelen aan deze reis, dus dat betekend dan dat ze dus zelf allemaal dezelfde reis gegevens moeten toevoegen.Er wordt aangegeven dat dit niet kan, maar is het niet mogelijk om de (tijdelijk)  MyPass te deactiveren via de App en dan de hier aan “lege” Trip te verwijderen en juiste (gevulde) Trip weer aan MyPass te koppelen en dan weer te activeren?

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Railmaster
11 days ago
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Anna090503New aboard
asked in Eurail & Interrail Passes

Indbound and outbound, greek ferry pass

Hi, so my friend and I are traveling to the greek islands next week and have just received our 4-day paper-passes. We are trying to fill it out correctly, but we are confused by the line about inbound and outbound travels. As far as I have understood, those are the trips you take to and from your country of residence. But we will only be using our pass in Greece, and therefore wont be traveling in our home country, so are we just supposed to leave the space blank?  

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Railmaster
11 days ago
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neharaisNew aboard
asked in Eurail & Interrail Passes

Birthday one day off

Hello. I am traveling in 24 hours, and I have not activated my pass yet. I just checked my pass, and it says that my birthday is one day off. What should I do. I filled out a form regarding my issue. Should I activate my pass and go on the trip? 

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11 days ago
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Oz DiaMondRail rookie
posted in Eurail & Interrail Passes

Caledonian sleeper Glasgow to London then Eurostar to Paris (1 pass travel day)

Caledonian sleeper Glasgow to London then Eurostar to Paris (1 pass travel day)Caledonian Sleeper. Reserved  the accommodation-Glasgow to London - then Eurostar to Paris. I have read all the information regarding the "should only be one pass" and I cannot get this to be accepted as 1 pass on the app. Can anyone help? I travel on Friday.

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11 days ago
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MalinRail rookie
asked in Eurail & Interrail Passes

The app

Hello, I`m traveling with my son and got to passes in my app. Our first travel day was canceled because of train delays caused by strike and we hade to fly to our destination. Now I got one used travelday on my trip but on on my sons trip in the app. Thats because I activated my trip and travelday before I discovered that the we couldn't travel with it, but not my sons pass, he's pass is still not used. Can this give me problem when we are going home by train? Summed up: I've got one used travel day and he's got non? (I've got 3 days left and he's got his four.) Grateful for help/Malin 

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11 days ago
Help54321
Help54321Rail rookie
asked in Train connections & reservations

How can I book a reservation online when only a paper pass is available when booking

I am wanting to go from Split, Croatia to Vienna, Austria in August. But when booking, only a paper pass is available but it will not get here on time. What can I do? I am needing a mobile pass / pass sent to email.

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Railmaster
11 days ago
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rlewiskriskyNew aboard
asked in Eurail & Interrail Passes

Confusion on starting location vs first destination - first time Eurail

Hey folks! It’s my first time purchasing a Eurail pass so I want to be sure I’m doing this correctly. I’ll be driving around with a friend in England and Brussels where my solo travel begins. From Brussels I want to use the pass to take the train to Amsterdam, and then several other places next (Brussels> Amsterdam> Berlin> Cologne> Luxembourg City> Paris). So my question is, when booking the Eurail pass do a select my first city as Amsterdam since it’s my first destination, or do I select Brussels as my starting location? I appreciate the help! I also read something about the inbound/outbound trips; can anyone elaborate? Lastly, since this is my first trip, if anyone has some broad pointers or insider tips to share, I totally welcome them! 

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Railmaster
12 days ago
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BeafilRail rookie
asked in Train connections & reservations

first class reservation with second class pass

Hi everyone, I tried booking seat reservations for the tgv from Paris to Strasbourg on the day the  tickets were released but the train I wanted was sold out straight away!. I called scnf and the lady said I can buy first class reservations, which I did as I was worried we'd get stuck otherwise. But now I'm worried we will have problems on the train as our passes are second class. She said this is no problem as the reservation is an upgrade but it would put my mind at ease if anyone could confirm this is okay?

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Full steam ahead
12 days ago
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Nagy AndreaNew aboard
asked in Train connections & reservations

Flex Ticket

Hey! I am messaging you because I have a question regarding he FlexPass.I want to go to Italy this summer and I found 2 very good suggested traveling plans on the app with just one transfering. But the first one departures at 5pm from Hungary and 7 days after the other train departures at 10pm from Italy. Is it still possible to use the Pass at that time?Looking forward to hear from you :)Andi

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12 days ago
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Bee23New aboard
asked in Train connections & reservations

Are the Florence - Milan High speed trains disrupted in August 2023?

I have been wanting to book the high speed Florence - Milan train in August but they do not seem to be running after the 6th. Does anyone know if there planned engineering works affecting this line? I have tried to find out but thought I would ask on here as I’ve not had much luck.

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Angelo
Railmaster
12 days ago
Nobi
NobiNew aboard
asked in Train connections & reservations

purchase of tickets not included in the pass

I purchased a senior 1st class global pass. When I planned my trip from Zurich Airport to Grindelwald, the trip from Zurich Airport to Interlaken Ost is covered, but the train from Interlaken Ost to Grindelwald is not included in the pass, which I can still add it to my trip. Can I pay and buy the ticket from Interlaken Ost to Grindelwald at the Frankfurt Flughafen station or should I buy it only after arriving at Interlaken Ost? 

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Full steam ahead
12 days ago
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Tan2New aboard
asked in Eurail & Interrail Passes

Eurail Global Pass or Interrail Pass

Family 4. Planning to go to Amsterdam, Paris, Barcelona, Rome starting from Kaiserslautern, Germany. How many days of Global Pass or Interrail pass should I get? We want to travel by train or bus. Thank you. 

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Full steam ahead
12 days ago
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haynpadlerRail rookie
asked in Eurail & Interrail Passes

German Rail Pass

I am traveling to Germany from Jun 1 to Jun 8. Arriving in Berlin for 2 nights, then on to Dresden for 1 night, Munich for 2 nights and finally Frankfurt for 2 nights. During my stay I want to be able to get around the cities to visit various places. I was thinking I needed a 7-day consecutive pass but the eurail site said I only needed 4. Can someone help me understand what I need? In Switzerland I can just buy a Swiss Travel pass and its good for all modes of transportation (train, bus, boat).

4
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12 days ago
Tina Avgerinos
Tina AvgerinosNew aboard
asked in Train connections & reservations

Booking seat reservations from Australia

Hi My partner and I have bought rail passes through Eurail ; and are using it for our trip through Spain All of our trips are on fast trains and need to apparently book seat reservations ASAP ; however we live in Australia and cannot get to a Spanish train station to make the seat reservations How do we going about reserving seats for the trips ? We have the eurail planner app and we have both marked our trips out and and attached to our eurail passes on the app , but I assume that doesn’t mean that we have a guaranteed spot on the train Any help would be greatly appreciated Thankyou very much

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Full steam ahead
12 days ago
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BobbyNew aboard
asked in Eurail & Interrail Passes

How to use the trains

Hi, travelling from London to Bruge.  Then onto France.  How does it work if wanting to stop off at a few stations on the travel day.  Do you just find local links?  many thanks

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12 days ago
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MeltoRail rookie
asked in Train connections & reservations

Can't reserve Edirne (TR) - Dimitrovgrad (BG).

Hello all! I want to go to Budapest for my start of the trip from Edirne but it is shown that I cannot book to Dimitrovgrad (which is the first stop). Does not have the "More Information" option as well, what can I do? Currently out of city so I cannot go and ask.

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12 days ago
Ziggy
Keeps calm and carries on
ZiggyKeeps calm and carries on
posted in Eurail & Interrail Passes

Thank you!!!!

So have just returned home after 5 weeks in Europe with my daughter using Eurail Global passes. I just want to say THANK YOU for all the amazing help I received for my many questions! I really was stressing before we left as train travel is not a big thing in Australia and it all seemed so daunting. But all went super smoothly and it really was because I felt prepared with all the help I received here. Already planning another trip haha!

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Ziggy
Keeps calm and carries on
12 days ago
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efectivmarianRail rookie
asked in Train connections & reservations

Issues with the Mobile App

Hello everyone, I have some issues on planning my journey. I’d like to have this route: Bucharest(Romania), Tallin(Estonia), Helsinki(Finland), Hamburg(Germany), Prague(Czechia), Belgrade(Serbia) and Suceava(Romania). Unfortunatelly, I don’t know how to properly use the mobile app (since I’m trying Interrail for the first time) and I’d want some help with my request; I can’t find any train or ferry routes available in the Interrail Network. I’m planning to buy the “7 days in one month (Flexi)” pass. Thanks in advance!

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12 days ago
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lonestardirectorNew aboard
asked in Train connections & reservations

How to book seats once you have your ticket in the Rail App?

On the Rail Planner (Eurail app) I have a Global pass and I’m using 1 trip from London To Paris. I have booked it in the app and I have a QR code for my ticket.   When and where do I reserve seats so my family can sit together? Do I need to go to the station to book? How far out do I need to reserve? Thank you for your help!!! 

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Full steam ahead
12 days ago
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