Solved

Hi! I’m currently planning my summer holiday trip, in which I’m taking the train from Belgrade (Serbia) to Bar (Montenegro). From there I’d like to hop over to the other side of the Adriatic Sea into Italy. One small hiccup is that I can’t seem to find if there currently is a ferry service between Bar and Bari (or Brindisi). Does someone have inside knowledge?So far I’ve come across the website montenegrolines.net, on which I only found a pricing list in Montenegrin (https://www.montenegrolines.net/images/cjenovnik/cjenovnik--putnicki-bar-bari-dubrovnik-bari.pdf). No clue if this is accurate, let alone from this year. Help would be much appreciated!

Hello there,I’m arriving in London and I need to get to Liverpool. I was planning on using my Eurail Global Pass (which I will be using for visiting other countries). The problem is that the only option recommended is a train from London to Liverpool of Avanti West Coast, and I don’t understand if my Eurail Global pass includes this franchise. Is this true? If not, how can I benefit from the pass within London and Liverpool, since I will be travelling a lot between these two cities? Thank you so much.

This is a situation that I had last month. I had an Interrail ticket, and I planned to travel from Copenhagen (Denmark) to Geneva within a day. However, one of the trains from Denmark (DSB) was delayed which made me lose my connection, and eventually I arrived to Basel very late and there were no more trains to Geneva that day. I had to stay in a hotel in Basel (which I paid for) and continue the day after. I contacted DSB to ask for the reimbursement of the hotel (as it is their fault, their train was late), but they said that it should be SBB who pays, as the hotel was in Switzerland. I asked at a SBB station, and they have no idea about who should pay or what should be the procedure. They told me to fill in the passenger rights form on the SBB website, but it doesn’t work because it’s an international trip. In the international passenger rights from SBB it says that if I didn’t buy the ticket with SBB, I can’t fill in the form. Interrail states clearly that they do not take care of

Hi all, I was wondering how it works when I want to travel on a train for which I cannot book a seat though I am entailed to travel with. There is this EC from Bern to Domodossola which is covered by the Interrail pass but the Swiss railways do not allow for seat reservation. How does it work in such a case? Do I show up at the platform trying to board the train? What if the train is full? Is my trip guaranteed? Thanks to anybody who would be able to answer. Emanuele 

Booking a sleeper from Budapest to Bucharest on CFR, is it possible to add my pass onto the ticket on the website? 

Hi everybody! I was born in 21 of december of 2005. I know I can apply for an interrail ticket now in october, but I want to travel with some friends who were born in 2006. Can I apply for the ticket next spring or do I need to participate in october?

I have a paper pass,bi have made some reservations and printed them out before I set off. If I make a reservation whilst I am travelling,  it says I need to print the reservation out. Is this the case? I don't know how I will be able to do that. Travelling in Italy and Switzerland.

First time Interrail user here, so please bear with me 😀Planning a travel from Germany to Northern Italy. I would like to take a 3h break at Brenner station while travelling with the Eurocity from Munich to Bologna via Brenner. I learned from Seat61 Austria interrail info that there’s a surcharge for pass holders. So if on the same day I take a 3h stop at Brenner and board the next EC do I have to pay the surcharge again?

Hola buen dia me gustaría viajar desde París a Londres, Ámsterdam, Berlín, milán, Roma, florencia, Venecia, napoles, cerdeña y Grecia hay un pase que cubre ese recorrido?

Hello I am wondering what the best way to get from Positano to the city of Pompeii is?Thank you!

I have 4  trips . Should I put all 4 trips in planner or ad one by one when time to travels comes ? IAlso if I have only  first trip in planner  and activate the pass can I change the time of the train ? 

Hi,this bug has been reported many times on the forum. It is marked “solved” everywhere. However, it is obviously not solved, since I fell into the trap only yesterday. Hence, I raise it again in the hope this will annoy the team enough to actually do something about it.The problem: If you book a trip back into your home country with a night train, which arrives the following day in your home country, the app will mark the departure day as your return trip. Hence, you have lost your inbound day without doing one minute or one mile of traveling in your home country.I know the answer in https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/mobile-pass-faq/how-can-i-travel-back-home-by-night-trainHowever, you are unlikely to find this answer, unless you actually fell into the trap. This is a serious bug, since it cheats people of their inbound trip. It needs fixing.Best regards,Hans

Hi, me and my husband will start our trip from Gothenburg to Hamburg. Should we activate the whole trip as one journey? If we do, what happens if we miss a transfer? If we eg miss our activated journey from Copenhagen to Hamburg and have to take the next train? How do we activate a new journey when we already have one that we missed?How does it work? 

It’s my first time using eurail and i’ll be traveling from Paris Nord to Amsterdam Centraal, but everytime I do this it will say that my pass isn’t valid in some of these countries. Do I need to buy another ticket or another pass? or Do I need to update anything for the pass?

Hi there!I want to go from Aachen to Paris Nord on 5 November but the b-europe website no longer offers 2nd class seats. Is it possible to take a 1st class ticket even if I have a 2nd class pass? The website doesn't forbid me from doing this, but I'm more worried about the ticket inspectors if I'm not allowed to do

Hello everyone, and it's great that we can assist each other through this medium. I'm Gustavo from Chile, and I'll be travelling to Europe for a few days. Part of our journey will be by plane and some by train. We want to purchase the Global Pass for 5 days. On the first day, we plan to use it to travel from Amsterdam to visit The Hague and Rotterdam in the Netherlands. On the second day, we wish to go from Berlin to Brussels (Belgium), the third day from Brussels to Paris, the fourth day from Paris to Rome, and the fifth day from Rome to Milan. The issue I have is that my son will turn 12 years old while we're in Paris. So, for the last two days of using the Global Pass, he will be 12 years old. How can I manage this situation?

UPDATE: Customer Service came back to me - they know about the problem with the seat reservations and are working on it…Cross fingers that they manage to solve it quickly… Hello,I have just tried to do seat reservations on the interrail website (interrail.eu), but neither the starting point (Geneva) nor the destination (Paris or London) will show up. It seems to be a problem on the website, as I tried different starting / end points and the only thing that happens is that the page reloads as a blank page. I tried different browsers, all having with the same effect.Has anyone encountered the same problem?Sibylle

Hi, maybe this is asked before, sorry.Is it possible to have the same function like in the app to see al your train travels? I can't find it.Also, is it possible to download al the travels from a railpass in a .pdf overview or Excel?Tnx :)

Please help  I have an issue finding trains in Slovenia. I have contacted the zendesk support but I wanted to ask this here too.I have been told that my app is not up to date. I am on 34.1.0 but am told there is a newer version with the timetables in Slovenia working.I have been to Google Play but I get this: I can't find a way to force my rail app to update itself.I had automatic updates turned on so I'm not sure what is going on.

Hi all. Thank God for this community, we almost finished on planning and reserving our first family eurail trip. We plan to travel from Interlaken Ost to Zurich on November 15th via Luzern with the Panoramic Express (PE) 0904am. However, Railplanner, SBB and OEBB showed that there is no direct PE train to Luzern on our travel date. The train will stop at Meiringen, and we must take replacement bus from there to Giswil, and board the train again from Giswil to Zurich. We checked on SBB website, this is due to:“Interrupted service Giswil - MeiringenInterrupted rail services between Giswil and Meiringen.This is due to engineering work.” My questions are:Would be it be worth it to choose this PE2919, which require us to take bus half way? Do we need to make or pay another reservation for the bus? Then the PE2919 from Giswil to Luzern, do we need to make and pay another reservation?We really want to try Panoramic Express, but  we wonder if we took the PE, we won’t be relaxed to enjoy the sc

Hi everyone, I’m new here, I’m a music student from Uruguay looking for some advice for my upcoming trip.I’ll stay about a week in Croatia and a week in Germany, and maybe a few days in Austria and Czech Republic. I’m trying to understand what kind of pass or card would be the best option, and I have a few questions:Does a Eurail Global Pass include local transport, for example inside one city or connecting smaller cities? When using the tripplaner map in eurail.com, the city of Freiberg is not recognized so I wonder if there’s no connection with that city included in the Pass. If the Global Pass includes local transportation, would you recommend getting it, considering that the majority of my train rides will be inside Germany and inside Croatia? Or would it be better to get a BahnCard and pay an extra when I travel between countries? Could I get a BahnCard and a 4day Global Pass, so that I use the BahnCard in Germany and the Pass for connections between different countries? Would you

Hi allWe travel from Paris to Interlaken Ost on November 13, based on Railplanner App and SNCB App, the earliest is to take TGV 9203 from Paris 0722am to Basel, then IC1069 Basel 11.28am to Interlaken Ost. We need to reach Interlaken Ost before 2pm as we have to take bus scheduled on 2.06pm to Iseltwald.Is there any other way to make reservation for TGV9203 other than from Railplanner? Also, Railplanner showed that we can make reservation for IC1069 although it’s not mandatory. But we thought Eurail pass holders didnt require to make payment for IC trains? A bit confused now  Another questions, found that reservation fee for THV9203 is high. Please show us other route that maybe cheaper? Sorry for long post and thanks in advance. 

US citizens (wife & I) planning on traveling to 4 locations in July 2024 (London-Paris, Paris-Zermatt, Zermatt-Brussels, Brussels-London).  I want to buy 1st class pass and reservations.  How accurate are the rates listed on the Eurail reservations that pop up?   My hope is to book all reservations through Eurail’s website/app. If I cannot pick seats, how do i insure we are seated together (and would like the facing seats)? When boarding a train that doesn’t require reservations, how do you know seats have not been reserved by someone? How does the 1st class and 2nd class noted on Eurail map to the Business class, Standard Premiere class, & Standard class I read about in the comments?

I am a U.S. passport holder. My husband is a UK passport holder. We have lived in the U.S. for years. He has a green card. He is a U.S. resident. Can he qualify for a Eurail Pass because the U.S. is his home? He has no address in the UK.Thanks

Hi! May, I know which type of train from cross countries crossing and cities countries is available for Eurail tickets ? Thank you