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nph2000Right on track

asked in Ask the community

Unable to reserve seats on ICE 315 from Bruxelles-Nord to Koeln HBF - "Sorry, something went wrong"

Hi,I’m trying to reserve 4 seats on ICE 315 from Bruxelles-Nord to Koeln HBF on Saturday July 13, 2024, departing at 12:34pm. When I go through the seat reservation process on the eurail website, add the seat reservations to my cart, I run into an error at the “Review your order” stage:“One of the legs of your journey could not be booked.”and“Sorry, something went wrong. Please try again later or find another connection. This connection will be removed from your cart.” I’ve tried this with both Safari and Chrome and run into the same error each time. I’m wondering if this is likely just a temporary website glitch, or if this way is not going to work for these trains?Thanks!

1597

11 months ago

Dave 67Rail rookie

asked in Ask the community

Reserving seats for Amsterdam to Prague in July

We are trying to reserve tickets but keep get an error message error one leg is not available or when when we try to check it will not allow us to make a payment when we have entered all our payment details

724

11 months ago

Ana VctRail rookie

asked in Ask the community

Compra pase

Hola, voy a comprar el pase Interrail, viajo 5 días pero cuando hago el itinerario me salen como si fueran 6 porque yo le pongo desde donde salgo.¿Podríais ayudarme para asegurarme que lo estoy haciendo bien?El itinerario es:Alicante - BarcelonaBarcelona - LyonLyon - EstrasburgoEstrasburgo - ParisParis - Barcelona¿Cuantos días de viaje son? Muchas gracias!!!

452

11 months ago

Catherine MorinRight on track

asked in Ask the community

Timetable of train

I am looking to know when are the trains running this june, where can i find a timetable for eurail?

14210

11 months ago

geronimoRail rookie

asked in Ask the community

Commute internationally

Hi there,I am new to this platform and was quite frustrated that interrail does not offer customer service over the phone 👎🏻 So hopefully you guys can help me out! I am a Dutch guy currently living in Belgium (Antwerp). My office is located in Breda and therefore I am looking at travelling by train to station Breda-Prinsenbeek (close to my office). The global pass (3 months) could then come in handy as it allows you to travel internationally by train. Here are my questions: Can I go in- and outbound on the same day from BE to NL? In NL I need to transfer from Breda Central Station to Breda-Prinsenbeek station. As BE is currently my country of residence the transfer inside NL will be seen as a journey abroad right, so this does not comprise my in-outbound trips? Does the Global Pass really work as unlimited travel in that sense within Europe? If someone knows the answer I would be very grateful. This would mean that I could commute by train (and therefore work during commuting time) a

775

11 months ago

John CageRail rookie

asked in Ask the community

Terrible company - avoid

Extremely bad customer service. No telephone lines, no chatting, just an email line that is slow and the people running it show no understanding. Avoid this company at all costs. It really is going to cost me a lot of money for making the mistake to choose them.

671

11 months ago

DesRail rookie

asked in Ask the community

Trip suggestions - Switzerland to Turkey

Hi, I am look for some advice or info for a trip from Zurich to Istanbul.Will be staying in Istanbul (and hopefully doing some recommended trips) and then going back to Switzerland. Seems like there is not many itineraries or route suggestions- would love some options of going through Romania and Bulgaria and then maybe back a different way through some more Balkan countries. Thank you!

1031

11 months ago

Matthew ClarkNew aboard

asked in Ask the community

Do I need to make seat reservations with my Eurail 1st Class Global Pass?

I am going with family to London, Paris, Spain and Italy in March for 10 days. I bought a 4 day Eurail global pass 1st Class. We will be taking the London Paris train, Paris to Barcelona and Venice to Florence trains. Do I now need to make seat reservations on those and pay extra money even though I have already bought the 1st class pass?

1212

11 months ago

Elgin PeschkeNew aboard

asked in Ask the community

Your Pass isn't valid on this date

Hallo,ich möchte im März mit dem global pass von weimar über straßbourg nach barcelona und zurück über avignon. für diesen trip möchte ich sitzplätze in den entsprechnden zügen reservieren. aber ich bekomme jedesmal diese antwort: Your Pass isn't valid on this dateWas soll ich machen? Was mache ich falsch? Warum geht es nicht?Freu mich über Tipps und Hilfe! Liebe Grüße, Elgin

751

11 months ago

FilNew aboard

asked in Ask the community

AVOID EURAIL!

561

11 months ago

Angélica PavezRail rookie

asked in Ask the community

Help! Quick Journey... Swiss Alps by train, Paris and London in 10 days. Is it possible?

Hello community! I’m from Chile and this is going to be my first time in Europe, just a few days, but I was wondering if it’s possible to go by this train system from Milan to Switzerland passing through the wonderful Swiss Alps. I’m very interested in seeing the beautiful villages, Landwasser Viaduct among other incredible places. I’m traveling last week of March, maybe I have a litlle time to go to Paris or even London, but I also don’t know if going by train is the best alternative.I hope someone could help me, I’m a bit confused. ¡Saludos desde Santiago!

1495

11 months ago

OuttaeuropeRail rookie

asked in Ask the community

Unsure if Eurail Global Pass covers local trains on non Pass Day?

Hi there, I'm planning for a trip from Frankfurt > Munich > Paris > Lucern > Interlaken > Zermatt > Milan. Will be taking the local trains around in Switzerland for travelling to the tourist spots like Pilatus, Titlis, Grindelwald, Rhein falls etc etc. Kinda confused with do I need to use a Pass Day when travelling in around Switzerland? If yes, do I need a reservation for the trains? And when they say that the local trains are covered by Eurail Global Pass, does it mean that I can board a local train without even when I'm not planning to use it as a Pass Day? Would also like to take the scenic train from Zermatt to Milan if that's possible. Thank you so much in advance!

3636

11 months ago

Upton2000Right on track

asked in Ask the community

Advice on interraling with my australian family member

Hi there, I am wondering how I would go about interraling in europe (plan to go from london to athens with multiple stops along the way) with a family member who is from australia. Would he need to book using eurail and I (english) with interrail? Any advice would be appreciated. Thanks.

747

11 months ago

GerantforRight on track

asked in Ask the community

Eurostar changes

Booked on Eurostar from London to Rotterdam in January. Have the paper reservations but not activated my pass on the app. As my end destination is Berlin I've noticed that I would get there earlier if I got off the Eurostar in Brussels rather than going on to Rotterdam. If I did this would it cause an issue upon my arrival in Brussels? Thanks

16410

11 months ago

licchrisRail rookie

asked in Ask the community

Monaco to Barcelona unable to make reservation

Hello everyone, I’m new to Eurail and looking forward to my trip in march. I made a couple of reservation already but I’m having trouble with my most important one as I need to make it from Monaco to Barcelona and I can’t make the reservation. any help would be greatly appreciated. on the side note, for the train that don't require a reservation do i only show them my pass ? Thank you

766

11 months ago

Gordon38Keeps calm and carries on

asked in Ask the community

Eurail Options May June 2024

Hello. This is our first post on the community. My wife and I will travel to Europe in mid 2024. We have travelled internationally for business, and are now retired and seek the assistance of the community. We will travel from Australia. We have looked at the senior options for the 15 days in 2 months vs the 2 months in a row. We are also looking at first vs second class. I read on the community that if you depart at 11pm and arrive the following morning, that may count as 2 days travel. Is that the case? Should we consider first over second class? For two seniors, the cost for 15 days in 2 months is $2072 AUD for first class vs 2 months in a row $2438 AUD for second class. Our plan is to travel through France, Switzerland and Portugal. Maybe some side trips along the way. We would appreciate your advice and input.

2066

11 months ago

Stella HolzapfelRail rookie

asked in Ask the community

europass

Hey, I have a global Interrailpass for 4 days. I travel into and out of Poland with it on two days. But now I want to use the other 2 days in Germany. I have the app, but it says I can’t. Why is that?

705

11 months ago

Cha2002Right on track

asked in Ask the community

Ticket cancellation

Hi, allI can’t take my today’s train from Bruxelles Midi to Paris CDG due to some personal circumstances. I’m in Belgium right now, I tried to cancel/refund by phone call but the instructions are unclear. I hold 2nd class pass and I paid for it to be refundable. Replies and advices are appreciated.

2026

11 months ago

Rick GrayRail rookie

asked in Ask the community

Just getting started

Getting started and i need help.

785

11 months ago

enchantersnight1977Rail rookie

asked in Ask the community

Trip from Alicante to Disneyland Paris

Hi, I am visiting Disneyland Paris in October and would like to travel at least one way by train and wondered if the eurail pass would work for me?I want arrive at Disneyland on 1st October so rough idea of timetable would be29th to 30th Alicante to Barcelona 30th to 1st Barcelona to ? & ? to Marne-la-Vallée Would a trip in reverse also work?Any help greatly appreciated.Ali

874

11 months ago

김

김혜진Rail rookie

posted in Ask the community

Night train routes to Paris to Barcelona

Hi, everyone.I am planning to travel to Europe in April this year.While looking for the train line, I had a question. Night train routes to Paris to Barcelona are not found on other sites such as omio. However, in the Rail Planner app, routes exist.I'm planning to purchase Eurail Pass. Should I follow the line of RailPlanner?I'm a beginner in traveling. I'm asking because I'm afraid it's a route that's not registered incorrectly on the app.

34544

11 months ago

DELIANE ROCHARight on track

asked in Ask the community

Cobertura en diferentes ciudades

Quem puder me ajudar eu agradeço :) O eurail funciona DENTRO das seguintes cidades? CoimbraZurickLyonBarcelonaMadriLisboa

291

11 months ago

Janet FoxRail rookie

asked in Ask the community

Train in UK over Easter

Trying to reserve seats on Newcastle to Inverness on 12 Apr but no seats available. Seats are available if you buy a ticket (just not reservation only). Family of 4, should we just chance it with no reservations? I need to go home on this date. . Are they likely to release more seats for reservations for interrail users before the date?

593

11 months ago

yücelRight on track

asked in Ask the community

black friday promotion TİCKET

I may not have the opportunity to activate the promotional ticket I bought until June 1. I do not want my ticket to be cancelled. How do you think I should go about this, should I get the ticket refunded or does anyone have any other advice? Thank you in advance for your interest.

1916

11 months ago

Benjaporn OvaRail rookie

asked in Ask the community

group travel eurail pass

I and my team plan to travel europe thru eurail global pass , just wonder if we buy the pass , can we register it as a group and each of us also can monitor the app via each mobile?

881

11 months ago

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