Ask the community

Is it possible to change the order of the trips in the ‘My Trip’ app to show the newest trips at the top rather than the bottom. It’s a bit frustrating having to scroll to the bottom every time.TIA

Hell everyoneMy travel plans are London to Gelshenkirchen return for 1 night, London to Frankfurt return for 1 night, London to Cologne return for 1 night. Can i use a 7 day flexi pass to complete these journeys? The website is contradictory.

Hello dear community,I booked a group ticket from Augsbourg to Venice the 11 of July with OBB nightjet.  We were supposed to depart at 23pm and arrive at 8h34 Now I see on the website that we need to depart at 22 and arrive at 11h33. (I did not received any email to inform us of the change) I call OBB but they said they have no information and everything will be cleared only two weeks before (which is too short to have a plan B) Apparently there is no more train for this travel also from the 12th of July? Is it true? For the context we go to a wedding on the 13 hence the fact we want to be sure we will be there on time? Do you have more info on the construction issue during this period? Or any other type of information about a bus that might be taken in a part of the travel? 

Can I use the exchange function of the Interrail website to change my 15 days global pass to a 3 days one country pass and still get the 100% refund for the global pass? (Minus the 15 Euros fee) 

I already have a ticket for July 29 from Krakow Glowny to Wroclaw Glowny (departure: 18:47, arrival: 21:37). I searched for this connection again today and saw that the departure and arrival times have changed by a few minutes. Do I have to get a new ticket because of this?

Hi, I’ve got a mobile 10 day in 2 month pass which must be activated by June 1st. I am unsure about the relationship between the activation date and the first travel date. I have looked at similar questions asked in this group but remain unclear.If I activated today does that then allocate a travel day to the day I activate or can I name a first travel day on another day in the future? When does the 2 month start? From the activation date or the date of the first travel day?If it has to be activated by June 1st does that included June 1st itself or does it mean before June 1st (The earliest I can travel is June 1st so depending on the answers to the other questions, if activation day counts as a travel day I would have to activate and travel on June 1st in order to not lose a travel day)Sorry for the confusion & thanks for any help.

Hi,I am looking to buy an Eurail mobile pass and I understand that the pass will be loaded to the phone and cannot be transferred. So what happens if my phone stops working and I have to get the pass into a different phone ?. I see there is no phone number to contact so do I do that?ThanksAnanda

Hallo, ich war eben am Schalter der DB und wollte mir Die Reservierungen für Spanien buchen. Der Angestellte hat mir dann erklären wollen, dass dies mittlerweile nicht mehr möglich ist. Weiß da jemand genaueres? Bzw. Hat jemand in letzter Zeit vielleicht selber etwas am Schalter gebucht?  

I’m booking a holiday with my Interrail pass, starting and returning to the UK with Eurostar. I made the bookings and now downloading the tickets from the Eurostar website, but why are the tickets showing “outbound” in both cases (instead of “outbound” and “inbound”), and why am I having to enter all the passport information twice? This doesn’t feel right and I’m worried I’ve messed something up somewhere.

Hello, anyone knows if Prague stations closes durning the night? Thanks!

Hola Comunidad, me pueden ayudar con un instructivo de como reservar con mi pase de interail en la pagina de Trenitalia, quiero reservar varios viajes como son venecia roma, milan venecia y tirano milan, no se como hacerlo. agradezco su respuesta. saludos

Hola Comunidad, quiero reservar un viaje desde Milan a Venecia por la pagina de RAILEUROPE, tengo pase de primera de interail, en la pagina me sale gratis, que no debo pagar, pero no me deja reservar que puedo hacer y no quiero quedarme sin puesto en ese horario, ver imagen, agradezco su ayuda.  

Hi there, I am traveling round Europe late this summer with 2 other friends (15-27 youths) and am wondering if I am missing something. I am trying to find a route/ tickets from Cologne to Brussels but it seems like there aren't many options, or it is very pricy! We have the Deutschlander pass so are also considering getting the included regional trains to aachen to save some money.  Is there a particularly scenic route between them, and if so is it much more than the ICE?  Any help or suggestions of where to look is greatly appreciated. 

Dear all I just received an email about my trip from Rome to Munich“In Italy, a strike is planned on 31.05.2024, 00:00 - 23:59. Train cancellations and delays are to be expected in the passenger train traffic during this period. As soon as we have any further information, we will pass it on to you. We apologise for any inconvenience this may cause.”So my booked ticket is for 27/05/2024= Roma termini - Bolzano Bozen → Bolzano Bozen - Munchen HbfAfter I received the email, I can see 2 trips on the website with exact same departure and arrivalRoma termini - Bolzano Bozen → Bolzano bozen - Brennero → Brennero - Innsbruck → Innsbruck - Kufstein Bahnhof → Kufstein bahnhof - Munchen Ost → Munchen Ost - Munchen Hbf Roma termini - Verona Porta Nuova → Verona Porta Nuova - Munchen Hbf (this trip has exactly the same train code) My question is, do I need to book a new ticket for the exact same train code but a

Good morning,I'm travelling from Brussels to Paris on the 24 May 2024 on IC 9322 at 10.13am. I am an Australian citizen. Do I need to get to the station 90 mins early for security and passport checks as suggested in online forums, or is it lile every other train we have caught in europe. Turn up get on. Cheers, Adam.

Good Morning! I am traveling to Switzerland with 2 friends this summer, and have purchased the Swiss Youth Pass. We will be visiting Zurich each day, but one of the routes from our location includes going via Basel, and taking the TGV, would this be covered. Additionally at the end of our time in Zurich, we will be heading to Friedrichafen, from Bad Sackingen. We will have the 49 euro deutchlander ticket, so will this cover us for the journeys, as we are taking DB services? Many Thanks

Hello! I am going to do this line and when I’m going to book, it says that Rotterdam-Schipohol section has a suppliment but any of those stops are my final, so, should I pay that suppliment or not? Thanks! 

At the time of writing I should be on the trains.1st disastrous Interrail experience. 1) yes there were one/several train cancellations on my first trip2) yes, the application doesn't help novice users with route changes3) Yes, the explanations and conditions for a “refit” are ve

HelloI would like to book berths in private couchette in the night train from Stockholm to Narvik (in july) but when I do the simulation on the interrail website, I see only “2nd class seat”. I don’t want seat but berths. Are berth places limited with global pass?Thank you fo your answers.

I’m confused about what I have done.I tried to reserve two seats on the train from Prague to Zurich. When I look in detail, I see I am allocated two seats on the Prague to Linz leg but not on the next leg.When I looked at the seat layout on the Linz to Zurich leg, it looks like all the seats are in rows of 3. All bar one have the two seats closest to the window marked as if reserved and the only two side by side seats left appear to be a middle and aisle seats.Does this mean we can’t get window seats on the Linz to Zurich leg, or am I doing something wrong? I have a 1st class Eurail Pass and I am going on the day train to get a good seat with a good view. The booking is for May 6, which I could only access starting a few days ago. Have I missed out already?  

Hello. We are using the mobile global pass and will travel from Venice to Avigliana on 9 June. Seat reservations are required on the first two legs of our journey. Should we purchase these on line now or wait until we arrive in Venice and buy them at the station? If we purchase the seat reservations on line now, will we need to print out the seat reservations? Or can we present the QR code from our phone to the guard? Thank you. 

Hello,I see sharp increase in price of reservations of night trains in Sweden it looks like a seat now is more expensive than a couchette or sleeper compartment. A few weeks ago the price was 35 SEK now it is more than 400 SEK for a seat reservation on a night train.Does anyone know what happened? 

Does anyone happen to know if Alvia trains have catering?I’m looking at A530 Barcelona to San Sebastián/ Donostia. Neither DB, RENFE nor Seat61 mention anything an about a restaurant car. But for a 6.5 hour journey, surely there’s something?!

Hallo zusammen!Bald steht meine erste Interrail-Reise an und ich bin schon sehr aufgeregt. Die Reise führt mich von Portugal über Spanien nach Frankreich. Dank des Forums habe ich bereits viele hilfreiche Informationen gesammelt, aber falls jemand noch wichtige Tipps hat, immer her damit!Ich habe noch ein paar offene Fragen und würde mich freuen, wenn mir jemand weiterhelfen könnte:1. Man kann ja die spanischen Züge am DB-Schalter reservieren. Gilt das auch für Portugal, oder kann man die Züge dort nur vor Ort am Schalter buchen? Wenn ja, ist es möglich, dies 1-2 Wochen im Voraus zu tun? Ich würde gerne direkt bei meiner Ankunft alle Reservierungen vornehmen.2. Wie funktioniert es, am Schalter "nur" die Reservierung zu buchen, ”ohne” ein Ticket? Das Ticket ist ja der Interrail-Pass, dessen Reisetage ja dann noch nicht freigeschaltet sind.3. Sollte man den Reisetag immer erst einen Tag vorher freischalten, auch wenn man schon feste Reisetage geplant

I am trying to book tickets from London through to Sweden - still reeling from the fact the reservation fees for a family of 4 are almost as much as the pass itself but I have a couple of questions I was hoping to get help with ... A lot of the time its giving me 9 - 10 minute train switches - is this enough? Thinking not with 2 kids but maybe the trains are more punctual in Europe?A lot of tickets say you can buy a seat reservation if you like but it's not required. Prices for this journey will start to be available 90 days before departure. It says this even though I am booking for within the next 90 days. Should I get the reservation from the national train line?Also struggling to book the Swedish sleeper from Stockholm to Hamburg on Swedish trains website - comes up blank when I search. Anyone else have this issue? Thanks for your helpAnna