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Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 5,905 Topics
  • 22,789 Replies
5905 Topics
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Keeps calm and carries on
Lorenzo RosiKeeps calm and carries on
asked in Eurail & Interrail Passes
Delays/Cancellations with a Mobile Pass

I'm planning my first Interrail journey and I'm wandering what to do if a train already added to my pass is canceled or delayed on my travel day.Thank you

3889
C
2 years ago
Carlissa Sharpe
Carlissa SharpeNew aboard
asked in Eurail & Interrail Passes
Eurail Pass - Not in Pass Network

Hello all,  I am looking to purchase an eurail pass for my trip in December, however when I am trying to create the journey so I can connect it once I’ve bought the pass, it keeps coming up saying Not In Pass Network. Does this mean I can’t use the pass for this journey? The journey is Zurich Airport to Wengen. 

11825
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Railly clever
2 years ago
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nataliesRight on track
asked in Eurail & Interrail Passes
tips request - anything I should do in case phone gets lost / stops working?

Hello hive mind …. I’ve had a browse through the forums but can’t find anything definitive. We’re setting off on Sunday with our passes and trips on one phone. Just planning for the worst I;m wondering if there’s anything I should do in case the phone gets lost / stolen / broken and I need somehow to activate the pass on a different phone.Similarly, is there ever an issue, I wonder, where there is no intenet connection. (Should I, for example, be saving the QR code pages as screenshots / pdfs).Has anyone had experience of this and wishes they’d carried numbers / screenshots etc with them… Thank you 

1665
N
2 years ago
Abbie Branston
Abbie BranstonNew aboard
asked in Eurail & Interrail Passes
contact customer service

Does anybody know how I can contact customer service?  I got a new phone one day before travel and so attempted to contact interrail to get my pass switched to my new device. They took 2 days to respond to me (which was ridiculous given my entire trip was only 4 days and needed my pass immediately) and still did not give a clear answer of how to do so.   Thankfully I had a screenshot of my pass and planned journeys which got me through the first few days of my trip. However, I was charged €86 by Trenitalia on one of my journeys due to them not accepting the screenshot of my pass, email confirmation and seat reservation I had already booked- as a result of me not having my pass on my new phone as interrail had failed to help me. This journey should have been included on my pass and I had paid for a seat reservation. I strongly believe this is interrails fault for the lack of communication meaning I could not add my mobile pass to my new device. Is there any way I can contact interrail a

2294
Abbie Branston
2 years ago
Carol Hoffman Romanchuk
Carol Hoffman RomanchukRail rookie
asked in Eurail & Interrail Passes
Duh...I can't quite find this answer...ahhh!! help me pretty please

I want to do if the Eurail Global Mobile Pass Flex includes EUROSTAR?It stated on the web site the EURAIL GLOBAL does but what about the FLEX PASS?Do we have to pay extra fee’s for EUROSTAR on the FLEX GLOBAL PASS?Looking at 5 days within 1 monthThanks, Carol

473
Y
Full steam ahead
2 years ago
FurkanTopal
FurkanTopalRight on track
asked in Eurail & Interrail Passes
What is a travel day? No, but seriously what is it "exactly"?

I'm not satisfied with the explanation of "travel day" in the interrail website and even in other YouTube tutorials. So I wanna really understand the logic of it with details.I always imagined like this: Let’s say I have a 7 days pass and I went from Estonia to Germany, and let’s say it lasted 10 hours in the train. I’m imagining like 6 days 14 hours left for me to travel.But as much as I research, I’m encountering some things which are confusing me more, even in the interrail’s website itself says like this: “For instance, you can use 1 travel day to get from London to Paris and another travel day to go from Paris to Amsterdam.” But going from London to Paris, and Paris to Amsterdam, all can be done in one day.  Even we can go more destinations if we want.From London to Paris, it says 2hrs 16mins.From Paris to Amsterdam, it says 3 hrs 31 mins.So in total, it’s just 5 hrs 47 mins. How it can cost 2 travel days then?Somebody please tell me this thing with all details, for I’m perfection

29609
Y
Full steam ahead
2 years ago
L
laleRail rookie
asked in Eurail & Interrail Passes
Validity 1 month

Hi,there has been a few questions and answers about this, and it seems if the first day of validity of a one month pass is the 30.9. then the last day would be 29.10.; and if the first day is 1.10., the last day is 31.10.However on my pass it says 30.7.-30.9. - how is this possible? 

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M
Full steam ahead
2 years ago
L
laleRail rookie
asked in Eurail & Interrail Passes
Aufpreis Brenner

Kann ich das nicht genutzte Aufpreis Ticket für den Brenner stornieren oder für eine Fahrt an einem anderen Tag benutzen?

591
M
Full steam ahead
2 years ago
L
laleRail rookie
asked in Eurail & Interrail Passes
pass ends, night train

My pass ends the 30.9.Can I board a night train the 30.9. at 23:00 in the evening and stay with my interrail pass on the night train until I leave the night train at 8 in the next morning (1.10.). ?

1204
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Railly clever
2 years ago
O
oracleNew aboard
posted in Eurail & Interrail Passes
Interrail is way to complicated. Do not use!

So I am planning a Trip trough France. While looking for tickets, I found this Interrail ticket, which promises cheap prices and flexible trains. So I decided for Interrail and ended up not buying the tickets upfront and directly. Not knowing what a pain in the a** this Interrail program is. I spend the hole last evening and the hole morning trying to figure out how to buy reservations for the TGV. They tell you to get the reservations up front, because they might be limited. But there is no way of checking for reservations without buying the pass. On Eurail you can't look for tickets until you have bought an Interrail pass. So I ended up buying the pass, and now there are no Reservations available at all. Every reservation has a different error message. What the heck? There is even an App that shows all the possible routes and the reservation prices. Which then don't exist?!Apparently, SNCB took the reservation system out of their Website. There are plenty of options on where to book

58610
Y
Full steam ahead
2 years ago
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AroundEurope2023New aboard
asked in Eurail & Interrail Passes
Differences between first and second class

What extra perks do you receive if you purchase a 1st class ticket?Is it worth doing ?are the seat reservation charges higher for a 1st class seat ?anyone done it ? is it worth having ?thank you

48867
T
Full steam ahead
2 years ago
Matilde Leiria
Matilde LeiriaNew aboard
asked in Eurail & Interrail Passes
Entered the wrong start date and haven’t used the pass.

Hi all,I purchased the 15 continuous days pass on Mobile. I wanted to check the train times and availability but just as a simulation but ended up entering the start date for the 17th of September! I only realised this now but I only wanted to use it next year :( I just assumed we had 11 months and it would just activate once I used it. I don’t want to lose the entire pass because I was really looking forward to it. I haven’t used it at all except for entering the dates and now I only have 10 days left.  Can someone help me out? 

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Railly clever
2 years ago
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satbeerus2001Right on track
asked in Eurail & Interrail Passes
Inbound and outbound counted as 1 or 2 travel day(s)

Hello,I have a global pass first class.I plan to do a day trip to vienna from Budapest so will be going from Hungary to Austria and coming back same day before 12 mid night - will this count as 1 travel day or 2? Similarly I am also planning a day trip from Brussels to Amsterdam so between Belgium and Netherlands - going in AM and coming back before mid night - will this count as 1 or 2 travel days? Pls guide - Thanks so much for your help!! Satbeer

1169
S
2 years ago
K
Kayla_EngNew aboard
asked in Eurail & Interrail Passes
Greek islands paper pass won't arrive on time

Hello. I am travelling to Greece on Saturday 19th September and we will need to start using the ferries from Monday 21st September. I am trying to buy a 4-day pass. It says it won’t arrive however until the 26th September and there is no option for quicker delivery or for a mobile pass. What do I do?

1207
R
Railmaster
2 years ago
Sean Meade
Sean MeadeRight on track
asked in Eurail & Interrail Passes
Reservation fees with Eurail pass

Are there additional coats for some trains even with a Eurail Pass?

452
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Railly clever
2 years ago
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Maria RenéeNew aboard
asked in Eurail & Interrail Passes
Nationality

If i live in Guatemala but I have an EU passport and I study in Spain, can I purchase an Eurail Pass?

252
Y
Full steam ahead
2 years ago
Rebecca Wilson
Rebecca WilsonNew aboard
asked in Eurail & Interrail Passes
Using the Global Pass in England

Hello,  I am a British student living in Rotterdam for one year on an exchange programme. I would like to travel from Rotterdam to Paris for a weekend, then travel from Paris to London, then within the UK travel from London to Leeds on the same day (so Paris-London-Leeds), and then on the way back to Rotterdam travel from Durham to London then London to Rotterdam all in one day also.  Does anyone know if the global pass with 4 days travel a month will allow this? I really need help!

1537
Y
Full steam ahead
2 years ago
Addie M
Addie MRight on track
posted in Eurail & Interrail Passes
pass cover number

I try to add traveler to trip plan so I can make reservations, but the Eurail site does not “like” the number.  Cannot proceed.

413
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Railly clever
2 years ago
J
jblee124Right on track
asked in Eurail & Interrail Passes
Can I use the France Pass to go/return to/from France to Geneva?

Hello,Can I use the Eurail France Pass to go/return to/from France to Geneva? Chamonix → GenevaGeneva → Lyon Kind Regards

55214
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Railmaster
2 years ago
T
TheresaCRail rookie
asked in Eurail & Interrail Passes
Buchung von Inlandsfahrten

Hallo liebe Community,Ich habe ein Interrail eu Ticket für 4 Fahrten. Davon habe ich bisher nur eine nach Frankreich aktiviert und bin auf anderem Weg zurück gereist. Jetzt würde ich gern eine Fahrt von Bayern in den Norden Deutschlands und wieder zurück buchen - aber obwohl mir angezeigt wird, dass ich noch 3 Fahrten frei habe, kann ich von den ausgewählten zwei Fahrten (hin und zurück) nur eine in der App aktivieren. Woran liegt das? Kann ich es trotzdem möglich machen, beide Fahrten mit dem Interrail Ticket zu deckeln? Das wäre sehr sehr wichtig. Vielen Dank und viele Grüße,Theresa

1154
Y
Full steam ahead
2 years ago
I
IanjenksRail rookie
asked in Eurail & Interrail Passes
i want to use my 2 months global pass in 2 sections.

I have a 2 month global pass. I have used my outbound trip and want to use my inbound trip to return to my home country for a week. I then want to fly to another country,Portugal and use my pass to get to say Istanbul then fly back home from Istanbul. Is this ok?Thanks

503
M
Full steam ahead
2 years ago
B
BrooklandsNew aboard
asked in Eurail & Interrail Passes
2 train for outbound journey

Hello. Sorry but I don't find another discussion that surely it has already been written. If for example I departure with night train from Mainland for Paris, with global pass can I use a previously local train from Brescia to Mainland as a outbound journey?  Or I must buy a separately ticket for the trip Brescia-Mailand outside of the global pass?Thanks for your help!

522
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Railly clever
2 years ago
evidri
evidriNew aboard
asked in Eurail & Interrail Passes
Exchange Global Pass Promo Youth to an Adult one

Hello !My boyfriend and I purchased 2 Interrail Global Pass Promo Youth in March 2022. We were both 27 years old at that time. We thought the age requirement was applicable based on the date of purchase. We would like to use our passes in October, but I turned 28 this summer. I was not able to activate my pass, but my boyfriend was able to do so because he is still 27. Is it possible to exchange my pass for an "adult" pass? I would like to exchange only my pass and not my boyfriend's. I understood that I have to buy a new pass and I will receive a refund. However, I would like to make sure that it is possible to exchange only one pass from an order of 2 passes.  Thank you very much for your answer. 

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Rami Gassem
Full steam ahead
2 years ago
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TheresaCRail rookie
asked in Eurail & Interrail Passes
Handy gestohlen, brauche Interrail Ticket dringend am Freitag wieder

Hallo liebe Community, Ich habe mit dem Interrail Ticket bei meiner letzten Reise nach Frankreich sehr gute Erfahrungen gemacht. Leider wurde dabei mein Handy gestohlen und auf dem neuen Gerät kann ich das Ticket in der App nicht mehr aktivieren.. Ich habe vor einer Woche schon eine Mail an den Kundenservice geschrieben und gestern auch dad Formular hier ausgefüllt, aber mache mir Sorgen, bis Freitag keine Antwort zu bekommen... Bereits am Freitag früh brauche ich es nämlich dringend für eine weitere Reise.Wie schätzt ihr meine Chancen ein, dass das bis dahin noch funktioniert? Kann ich noch irgendeinen Weg wählen, den Prozess zu beschleunigen, mein Ticket zurück zu bekommen? Ich bin für jeden Tipp sehr dankbar, habe sonst finanzielle und pragmatisch echt große Sorgen.Vielen Dank und viele Grüße,Theresa Conrady

2162
A
Railly clever
2 years ago
Jana Kolarova
Jana KolarovaRail rookie
asked in Eurail & Interrail Passes
Student status + transfer time + print reservations?

Hi, Some other questions come to my mind, because I am going on an interrail trip very soon and I am nervous. I am afraid something will go wrong.I bought a Youth Pass because I am 25 years old. I do not know now, whether I should be a student or it is only by age? I am a student in my home country, but student card is not valid for travel abroad anyway. I hope I did not mess this up and I have the right pass. How is it with trains in Switzerland in general? Are they always on time as they say? I think there are some exceptions. I ask because sometimes there is 5 minutes to change a train and I know it is hardly to do so, but the next train goes in one hour. More than 10 minutes is ok? And I know I do not have to do reservations for domestic trains in Switzerland, but when I want to go with a panoramatic train or a cogwheel and the reservation is recommended or required, they say I should print it. Do I have to print it or just show it on my phone? I will not show all reservations exce

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Jana Kolarova
2 years ago
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