Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 4,404 Topics
- 16,708 Replies
Booking tickets on website - service unavailable
we are battling to book tickets on the website. Keeps timing out and now the service is unavialible?and we want mobile pass instead of paper pass as we are traveling from SA in June. Not are if the paper pass will be here in time, therefore mobile pass will be better.
Exchanging mobile pass to the discounted
HiI bought my passes (15 in 2 months)in March with the 10% promo but would like to exchange them for the continuous pass that is on offer now. Im having no joy getting a reply with customer services and the offer ends soon.My question is, because I bought my passes with a 10% promo can I exchange these tickets for the 15€ pervticket fee or not?My confirmation says it can be exchanged or refunded with a link to the refund/exchange policy which then says some promos cannot be refunded/ exchanged.Could someone please help? TIA Martin
Can I exchange my 15 day in 2 month pass for 50% discounted continuous pass?
Hi,I’m just wondering if I got a refund on my 2 month continuous pass which I bought a few months back, and then bought the 50% off one so I would save over £200, if this is possible?Secondly, can you exchange a 15 day pass in two months for the discounted 50% continuous pass? Thanks!
Do I have 11 months to use it then it stops working or do I have 2 months from the point of activation?
I’m looking at getting a continuous pass but it say you have up to 11 months to active and use it. I’m looking to start travelling in April for 2 months but I’m not sure if it would still be valid in May/June as I would still be travelling but it would have then passed the 11 months. Do I have 11 months to use it then it stops working or do I have 2 months from the point of activation. Sorry if this is confusing would appreciate some help.
About country of residence
Hello everyone! I faced the following problem:I am originally from Russia and my passport is also Russian, but now I am studying in Hungary, which means I have Hungarian temporary residence permit. This summer I wanted to travel across the Europe starting from Budapest. By mistake I typed that my country of residence is Hungary, but, as I understood later, it is wrong. Now my pass is activated. What can I do in such situation? Thank you in advance for your reply.
Global pass - it is mandatory to plan your trip beforehand?
Is it mandatory to plan our trip before? For example, I want to visit England but I don’t want to do a “road trip”, but to be based in London and have some day-trips in other cities. But the problem is that some of the cities are not addable (I can’t add them) to the trip (eg: Bath, Bournemouth) so does it mean that I can’t travel there with the pass?
Pass holder details - can the name be added later?
Hi,are the passes personalized on purchase or can one add the name of the person later?I would like to buy two 1-month passes from the promo today, but the second person isn’t sure she can plan her vacation like I can.If she can’t make it, I might have to find someone else to use it (or I could use it some time later within 11 months).Therefore my question:are passes personalized during checkout?Thank you for your help.-A.
Split up trip instead of consecutive locations- 1 or 2 month pass
Dear travelers,Regarding the 1or2 month(s) traveling pass.Do all travels have to be from consecutive destination/departure locations? Or is it possible, for instance, to travel by train, book a flight yourself to the other side of Europe, and continue traveling by train?Kind regards,Nino
Erster Reisetag/ Hin-Zurückreise
Muss mein erster Tag mein Ausreisetag sein? (Ich komme aus Österreich und starte z.B. aber nicht in Österreich) Muss ich zuerst ausreisen oder darf ich auch zuerst einreisen und dann erst ausreisen? (Wenn ich von Irland starte, dann nach Österreich fahre und aber eine Woche später wieder von Österreich ausreise?)vielen Dank für eine Antwort :))ich hab den Global Pass 3-Monate.
Can I return home (at own expense) and travel abroad again with 3month pass?
I live in UK and have bought a 3month global pass. I realise I only have one outbound and 1 inbound journey to UK. If I go abroad for 5weeks and return home, can I return abroad and carry on using my pass for the remainder of the 3months - as long as I pay my own fare to and from the border? Someone told me once I make my registered inbound trip, I cannot use the pass again.
2 Week Vacation. Eurail a good option?
We are from the United States and are flying into Alicante, Spain in July. We are spending 1 week in Alicante (plan to visit Madrid and possibly Barcelona), then spending a week in Assisi, Italy (plan to visit Rome, Florence, and maybe Venice). Seeing today’s special on a 1 month unlimited pass gets me thinking that the Eurail would be easier/ cheaper than rental cars and a flight to Italy. Any advice is very appreciated! This is our first time to Europe.
Continuous pass - half now, half later
Hello everyone, I got a quick question for you.I bought 1 month continuous global pass for interrail which is valid for 11 month. Can I use the half (14 days) in July and the other half (14 days) in September? And during the time in-between, can I go back to my home country? Or once I activated the ticket and start the journey, I got 30 days to travel? Thanks in advance.
Mobile Pass - changing devices.
Hi there!I'm planning to buy a 1 month global mobile interrail pass, however, I'm also planning to buy a new smart phone after the purchase of the ticket. Can I use my pass on my new phone before I active it on my former phone? I didn't do it but it's my plan. Thank you in advance.
Use the three month pass in non-consecutive months
Dear Railers, I want to get a 3-months interrail ticket. However my question is whether can use it in ANY three months of this year. So for example can I use the month of July, then September and then December? or does it have to be conscetuvie months (e.g. June, July, August).Furthermore i had the question whether i can take any train (e.g., also the ICE train in Germany)Thank you so much for the information! Yours, Levin
Going to the UK but I don't have a passport yet. Is a national ID card enough to purchase a Pass?
I am from the Netherlands and want to go to Scotland this summer and I want to purchase my Interrail-pass today. However, I don't have a passport yet (I will in a few weeks), I just have a national ID-card. Can I enter my ID-number for the Interrail-pass, and bring my ID with me to confirm that it is me? (And of course also bring my passport.)
Inbound/outbound, booking everything beforehand?
Hi traveling geeks, I live in The Netherlands, and plan to buy a 3-month pass for my summer tour in Europe, but I don’t really understand the terms on the website. So I’d like to make an example to make the question more visible:Let’s say I want to travel from Amsterdam to Turkey. If I book on the App: Outbound:From: Amsterdam, July 1stTo: Ankara, August 1stInbound: From: Ankara, August 2ndTo: Amsterdam, August 31stBecause it’s really far, there are many possible routes. Does it mean that I can basically travel in any countries on the way as long as I make it in Ankara on August 1st? Do I need to book every single connection beforehand or can I just hop on the trains which doesn’t need reservation?Assuming the following 2 scenarios:1. I want to travel again in September. Is my 3-month pass still valid? Can I book another Outbound/Inbound trip?2. Let’s say there is an emergency when I arrive in Vienna and I had to fly back to Amsterdam. Then I want to resume this trip. Do I have to fly
interrail pass eligibility for uk citizen
Hi.I’m a U.K. citizen looking to buy one of your continuous interrail passes that are currently discounted to celebrate the 50th anniversary. I read somewhere that these passes are only available to EU residents. Is this true? Am I eligible as a British citizen or do I need to purchase a Eurail pass? Thanks, Liam
What Pass to choose for 4 days of travel?
Hello, looking for advice for our honeymoon in March 2023. We are looking to travel from London to Paris, then Paris to Amsterdam, Amsterdam to Berlin and then Berlin back to London.We have hotels currently booked for Paris 22/03 - 26/03Amsterdam 26/03 - 28/03Berlin 28/03 - 01/04We are looking to use the train for the whole trip as not a huge fan of flying and trying to understand if the passes would be worth it in terms of cost, which pass would you choose and how the seat reservations system works. Any advice would be appreciated.
Unable to add trip to travel day
HelloI am hoping for a speedy reply to the following problem as I will be travelling in a few hours. I got my Mobile Pass activated on my smartphone fine a few days ago. I added a trip to the first travel day just fine.It is my second travel day tomorrow (actually today, as I now spent hours over midnight to resolve this, unsuccessfully) and I am unable to add a trip to the travel day. Therefore, my pass remains unusable for my journey in just a few hours. In another post I read to:» go to the "My Trip" section. There you click the + button and then select "Connect a Pass to this trip". «But when I do this, I only get an option to add a Paper Pass but not the Mobile Pass I got registered and visible under MyPass.This happens regardless whether I am offline or online or restart the app or the smartphone. I am pretty much at my wits end and wonder what the conductor will charge me when I can't present a valid ticket. I could do with an answer URGENTLY !
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