Eurail & Interrail Passes

I did my checkout and my friend on other computer too and we can’t proceed to our payment even though everything is correct pls help im losing my mind 

Hi! My pass in the name NIKOLAOS RACHIOTIS is not activated and is valid until 30/9/22. There had been another trip that is now named “this one should be deleted “ the pass was NEVER activated but I cannot delete the trip and it has made the pass expiration date earlier and therefore I cannot make reservations for the trip I need to. The app deleted it but the site does not let me. Please help me, I need to do the reservations and I can’t

 Should I only be able to view my "ticket" in my pass, one day at a time, as that day arrives?

My friend bought a mobile pass for me as a present, but entered the wrong country of residence by mistake.  I have asked customer service to change but they say it’s not possible.. but everywhere on this forum I see that people did manage to get the country changed.. what can I do? I am planning to travel in August so still some time left. I do not have the funds to by a new card myself.. 

Hey Interrail Team,I want to change my country of residence, when  I bought the pass it was put to Germany. But my actual Country of Residence is Austria. I read that it is possible to change before the start of travelling. I havent yet activated my pass, could you change it for me or I should I proceed? It is quite urgent, as I would start travelling very soon. Thanks in Advance!Best, Maret

Hello, I would have liked to make the trip Toulouse>Stuttgart (by train without reservation) I saw yesterday that it was cancelled so I decided to change the trip and leave on Sunday. But I forgot to deactivate my travel day to activate the other one. I only have 4 days on my pass. Is it possible that you cancel the 3rd day of travel so that I can use it tomorrow? I'm saving the 4th for when I get home.

HiWe have bought German Rail Twin Pass 4 Consecutive Days. On the online ticket, there is only one passenger passport number showing, but we put two names in there, it’s showing two names. Two of us will travel together, is it okay to use this ticket as it is?The purchasing process is a bit ambiguous when filling the information.We have already contacted Bahn fahrkartenservice@bahn.de but they replied to let us ask a question on https://www.facebook.com/interrail instead. Rasheed 

Hey, I‘m Giovanna :)I’m travelling with an Eurail Pass trough Scandinavia at the moment. Unfortunately I got Corona and was very very I’ll the last days. Because of that, I had to stay longer in Stockholm, but forget because I was so ill, to cancel one of my travel days. Unfortunately it was the one to go back to my home country. Now I‘m in Stockholm and I want to go back, but I can‘t, because I lost my travel day. Is there any chance to get it back? I‘m a bit desperate. Thank you for any help!Greetings,Giovanna

Hello ,I will be having a EurailPass and Venice to Stuttgart would be my last leg of the journey.I am planning to  travel from Venice to Stuttgart in the following connections.NJ40236 Venice Santa Lucia(21:48) -München( 06:29) and then from München to Stuttgart.Now I understand that I have to take a separate ticket from München to Stuttgart.Can I do the following instead ? Buy a separate train ticket in NJ40236 Venice Santa Lucia(21:48) - Tarvisio Boscoverde (00:35)Buy a seat reservation in NJ40236 Venice Santa Lucia(21:48) -München( 06:29) .Now use the Pass to travel from München to Stuttgart ? The reason why I am doing this is train cost between Venice to Travisio Boscoverde is only 25 euros.I can catch any train from munich to stuttgart and not worry about delays in night jet. 

Hello to everyone, we are planning a  Interrail for the following two weeks and are planning to go to Scandinavia. We are starting in Freiburg in Southern Germany and our first stop is supposed to be Copenhagen. We have to change trains in Hamburg and we were wondering wether it would be possible to take the train from Freiburg early in the morning to Hamburg and spent some hours there and then taking the latest train possible to Copenhagen - is this allowed as a outbound trip? A big thanks

Hello !I want to use my interrail pass to make a reservation on Grimaldi Lines but it doesn't work. I emailed the agency. They replied that my pass number is not valid. How is it possible ? Has this ever happened to anyone?  Thanks ! 

Hi everyone, hope youre well.after a bit of a headache i realise i will not be needing as many journeys on my interrail pass so i was wondering how quick can they process an exchange from a 7 day to a 5 day as i will be needing it working by tomorrow morning for 6am.

I understand that you can have 2 in/out journeys within the total range of the validity of hte pass. I have chosen to use those for the first of 3 journeys. I have Eurostar reservations for all 3 journeys. This is what the journeys look like in my pass. They are all part of my single over-arching totally comprehensive trip. Note that the 3rd journey doesn’t have the little yellow-orange thing lit up. I can’t make it light up because it keeps nagging me about the ‘in/out’ journey thing. I thought the in-out thing applied to my Leeds-StPancras bit, not the whole Eurostar thing. Since there’s an option everywhere to ‘add another journey’, am I right in thinking that the lack of the little yellow thing on the 3rd journey doesn’t matter?? Sorry to be obsessed, but the last thing I need is to turn up and have to buy a £200 Eurostar ticket! 

Hi,I am an Indian citizen studying in Germany and have a German residence permit (Aufenthaltstitel) issued for the duration of my study period. Do I prchase Eurail or Interail pass since I have a non-EU nationality but have a residence permit from a EU country. 

Myself, wife and kiddo are going to Paris, Switzerland and Belgium for a total of 8 days. Train from Paris to bern is about 500 total which seems about same price as a rail card for “4 days in a month.” I don’t understand what that even means. What do y’all recommend getting? Rail card or just booking as we go? 

Welches Ticket brauche ich um von Hamburg nach London zu Fahren ?

HeyI bought a 4 days Greek Island pass. I just booked my 2nd ferry (we take this on the 5th of september) & 3th ferry (we take this on the 7th of september) at the site of Blue Star Ferries. I still hesitate about the hours for my first ferry (we take this on the 3th of september), but I'm planning to book this within a few days. Now I read at the site that you have to book the ferry's in the order you take them. Is what I do wrong? What can I do to fix this? 

Hi guys,Please help!I’m a German living in Australia for four years now. My husband (Aussie) and I will be visiting Germany (we fly out tomorrow actually!!) and we have booked Eurail tickets. Country of residence - Australia Country of passport - GermanI do not have an Australian Passport yet and I am unsure whether or not I should use my Australian Driver Licence or Australian Photo Card or Australian visa OR my European passport to activate my pass?I was hoping I could use my Aus Driver Licence - being German (and knowing German bureaucracy) I can see myself getting into trouble if I use my German Passport for Eurail in Germany (Address also hasn’t been updated yet on my passport yet, whops) or if I print out my Aus Visa as a “legal ID doc”, I am concerned that this will be strange for the ticket inspector as well (it is in English also and may cause confusion)Can I use my Driver Licence and produce

Hi, i want to travel to Italy and i am not sure if the global pass is valid for the starting country, in my case germany.can someone answer this question. Thanks in advance

Hello,Slightly confused about two things, if someone can help..First, I see posts from 9-10 months ago saying how you need to reserve a ferry ticket through email. Is this still true in 2022? There are online ferry websites of companies that cover the pass that offer tickets where you can enter a discount if you have Interrail pass, directly while buying the ferry ticket (like 20-30%). However, I didn’t see the option for the travel day pass discount.Also if someone can answer, this page here says that the 4-day travel pass only cover “Four FREE domestic trips” for Blue Star Ferries, not 4 days. I’m not sure which is true, or if I’m reading it wrong or if it’s a typo.

Ich möchte am 29.8 Um 6:57 Uhr von Hamburg Harburg über Köln und Brüssel nach London mit den Zug und am 3.9 von London, Brüssel über Köln zurück nach Hamburg Harbug Kann ich fafür den one country Pass nutzen?

On which routes in Italy can I use the Eurail ?

Hi everybody;Yesterday my phone broke apart and I had to buy a new one. Reading here on the community I've found that in order to use my pass on another device the Eurail team has to deactivate it from my other phone:At the moment I'm travelling, I'm on a bus and I have to catch a train where I booked a seat at 12:40, I desperately need my pass for that time. I've filed since yesterday to this morning 3 help request, two via the app and one via the website. I hope to have everything in order for that time or I'm going to be in big troubles! Thanks in advance for everything,Carlo

Hello,I want to buy a 3 day Ticket for Switzerland. It's supposed to be a present so the ticket will not be used before July 2023. However, I did not find any information on how long a paper based interrail Ticket is valid after purchase? Is it possible to buy it today and then has it in summer next year after July 2023? Can you help me out?  Thanks! 

Hi All!I lived in Australia for the last 5 years and I got my Permanent Residency 1 year ago.I came back for a long vacation in Europe and I want to make sure I can do Eurail pass instead of Interrail so I can travel in Italy as well (my country of origin).Just to clarify, I only own the Italian passport at the moment, is the Australian license enough to prove I am an Australian resident? Thanks!