Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 5,110 Topics
  • 19,497 Replies

5110 Topics

K
KerrelloRight on track
asked in Eurail & Interrail Passes

Quel pass et quel tarif ?

Bonjour,J'envisage un circuit Paris - Copenhague- Oslo - Trondheim- Bergem-Flam-Oslo-Copenhague-Paris à compter de mi août et sur environ 2 semaines. J'opterais peut-être pour des ferrys entre Oslo et Copenhague et entre Trondheim-Bergen. Quel pass choisir et quel sera le prix ? Est ce qu'il y aura un coût supplémentaire pour l'achat des billets ? Est ce qu'une fois le pass acheté je peux réserver mes billets à l'avance avec le pass ?Merci beaucoup pour votre retour. Bonne journée,  

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Railly clever
1 year ago
milou6
milou6Right on track
asked in Eurail & Interrail Passes

Outbound journey booking sequence

Do I need to book journeys in sequence of travel? For example outbound journey is Glasgow to London then Eurostar to Amsterdam. Eurostar tickets harder to get so should I book this first? Easier to get train for the first leg.

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milou6
1 year ago
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Molli HillNew aboard
asked in Eurail & Interrail Passes

Travelling in my home country

Hi there I have purchased a interrail global pass for 2 months knowing I can only have 1 inbound and outbound journey. We are planning on going from London to Bruges outbound but on the way back we are getting a flight from Portugal to Edinburgh (due to timing). I was wondering is it possible to use my second inbound journey from Edinburgh back to London or does the journey have to be travelling from out of my home country back into it?  Want to make sure this is okay before booking any flights!  Thanks for the help! 

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Full steam ahead
1 year ago
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madelinetupyRail rookie
asked in Eurail & Interrail Passes

Eurostar seat reservation London to Amsterdam

I am trying to book a train from Amsterdam to London on July 31. I am new to the Eurail pass but am extremely confused/frustrated with how many trains require seat reservations but then do not provide you the option to do so on the Eurail website. Below is a screenshot of the error message I get when I try to book the train from Amsterdam to London: I genuinely have no idea what to do. Do I risk waiting until I get to Amsterdam on July 28th to book it at a train station there and hope that there are seats left? Any guidance at all would be VERY much appreciated.

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Full steam ahead
1 year ago
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Emma BhamjeeRail rookie
asked in Eurail & Interrail Passes

If I buy a pass I can use it for 11 months right?

Hi! I am planning on traveling for three weeks in Europe with the global pass for 22 days. If I buy the pass right now, I am okay to use it for 11 months right?Thanks!

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Railmaster
1 year ago
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sandeepanand25Rail rookie
asked in Eurail & Interrail Passes

Inbound/Outbound issue

Hello, I had purchased 1 month pass with 4 travel days and made a return trip Utrecht-Frankfurt (20-23 May) and was trying to book my tickets for Paris for weekend as I have 2 travel days left. But the app is not allowing me as it says I don’t have inbound/outbound days left. But in reality I have taken only 1 return journey to Frankfurt so can you please confirm if it is possible to book my tickets to Paris and if not how can I use my 2 travel days which are still left? Can I still use the remaining travel days on my pass anyways? 

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Full steam ahead
1 year ago
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KingSimbobNew aboard
asked in Eurail & Interrail Passes

Haven't got my pass

I ordered the 50% off pass for the 50 year anniversary - money has been paid and I’ve got a confirmation code but my actual ticket never arrived. I reached out to support and their phone didn’t work, and so tweeted them only to find that it was a different interrailing company offering it.  emailed support and they’ve just said ‘we’re busy processing things’ but it’s been a week and I’ve now not heard from them for a few days. Am meant to be starting interrailing next week but how can I without the pass! Beginning to panic that it’s a scam somehow.  has anyone got any suggestions/ had this issue? 

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Jaki102
Keeps calm and carries on
1 year ago
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AdharaRail rookie
asked in Eurail & Interrail Passes

Greek island pass - does it cover Athens, Paros, Santorini and Crete?And what ferries can we choose?

Good morning,  I need information about the pass interrail greek islands. We are a family of 9 persons (7 adults and 2 babys) and we travel to greek in July and we want to go to athens, paros, Santorini and Creta. We see you have the interrail pass for 4 days in a month, we want to know if with this pass we can do this travel itinerary and what ferrys we can choose with this pass, because some ferries are faster than others and how long in advance to book each ferry. Thanks!

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1 year ago
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BrigitteRail rookie
asked in Eurail & Interrail Passes

At this moment my ID/ Passport number is missing on my mobile Pass

Hi guys, I'm new on this platform. I have a question! Does someone know a different way to get in contact with interrail? The last month I have been trying to get in contact with them, but so  far no respons.  I tried it with the chat and Facebook messenger, which did not help. I also couldn’t find any phonenumber or email adress At this moment my ID/ Passport number is missing on my mobile Pass, and i’m going to travel within a couple weeks. So I'm kinda stressing. 😅 Thanks in advance!

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1 year ago
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Marlene RohlfesNew aboard
asked in Eurail & Interrail Passes

Stolen Phone

Hello everybody, My phone got stolen yesterday and I am not able to put my mobile pass on another device because it says that the pass has already been added on another phone. Can somebody help me ? I have to take a train tomorrow from Barcelona and have no idea how to connect with my pass. 

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Railmaster
1 year ago
Natalia Cruz
Natalia CruzRail rookie
asked in Eurail & Interrail Passes

Mobile pass 'your details dont match'

I can not connect my mobile pass since it say my details dont match. What should i do?

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Railmaster
1 year ago
RobertusBr Jorre
RobertusBr JorreRight on track
asked in Eurail & Interrail Passes

ICE or IC train Germany covered?

I intend to buy (I still don't know which one) a pass to do the following route, I believe it's the Global (?)Koblenz (Germany) Copenhagen, Stockholm, Luossabacken (Sweden) Stockholm, Tallinn (Estland) Helsinki (Finnland) Koblenz (Germany)I would like to know if in Germany I can use any train and also in other countries ( ICE, IC, Trains rapid etc)Thank you very much for your time.Roberto

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RobertusBr Jorre
1 year ago
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Fatihaktan35Right on track
asked in Eurail & Interrail Passes

Change of Residence

I have bought the 50 anniversary Interrail ticket 3 weeks ago, But I filled in my residence wrongly and didn’t realise it until today, please help me to reach the customer service because ı arranged my reservations and ı should start start my travel tomorrow, I have submitted my request, I worry so much now, anybody can help me to flag my request? thank you so much! @Magdalena Could you flag my issue to support please ?

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1 year ago
K
kristina2004New aboard
asked in Eurail & Interrail Passes

Not able to travel. Can we postpoine validity?

our interrail ticket expires in august 2022. Since we became parents, we can not travel for now. Can we postpone the validiry? Nobody is answering to my emails for weeks… 

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Railly clever
1 year ago
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ChristinechanNew aboard
posted in Eurail & Interrail Passes

Eurail Global Pass vs Swiss Travel Pass

I am going to travel SwItzerland, Franch and the UK. I am not sure whether I should buy eurail global pass or swiss travel pass. My plan is4 days in Swiss, 4 days in Paris, 6 days in London:Day1-3 Hotel in Grindelwald, Jungfraujoch, First, Zurich old town… (still planning)Day4 to Paris, hotel in the 11Day5-8 Tour Eiffel, Musée du Louvre, Jardin des Tuileries, Av. des Champs-Élysées, Arc de triomphe, Château de Versailles, Marche Bastille, *optional* Musée d’Orsay and Sainte ChapelleDay8 to LondonDay8-13 Victoria and Albert Museum, Natural History Museum, Camden Market, Buckingham Palace, Westminster Abbey, London Eye, British museum, Harrods, Christ Church - The Great Hall, Oxford Outlet, Tower Bridge, Sky Garden, Borough Market, St Paul's Cathedral, Piccadilly Circus, Regent Street, Oxford Street, SOHO, King’s Cross Station - Platform Nine and Three QuartersDay14 back to hk  

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Full steam ahead
1 year ago
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Keeps calm and carries on
annenas
asked in Eurail & Interrail Passes

Nightjet to Wels without in/outboud, Emmerich is border

I take the nightjet to Wels without an in/outbound. So I will start my travel at Emmerich (Germany).But Emmerich is not a stop so I can not check out (I do have a Dutch OV chipcard with discount).How does this work?thanks.

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Railmaster
1 year ago
Anna Yeomans
Anna YeomansRight on track
asked in Eurail & Interrail Passes

leaving in less than 48 hours but pass won’t activate

My pass has been sitting in my app for months , inactivated without problems. I opened the app today and it is not there and will not let me re add - keeps coming up with error message. I have no new device, and have booked all my reservations successfully using my details. Does anyone know how to solve this issue, have contacted Interrail in as many ways as possible ? Very urgent 

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Anna Yeomans
1 year ago
L
LuMaNew aboard
asked in Eurail & Interrail Passes

I need to start my Journey tomorrow but my Ticket has not arrived yet, what should I do?

Hello to anyone reading this. I have the following problem:I ordered my pass in the beginning of may whilst there ve been the discounts on the 3mont passes. Unfortunately the pass wasn‘t delivered until the 5th of june as it was supposed to be. My first day of travel was the 6th, there i Paied for my tickets since they are not that expensive but since i am traveling to london tomorrow and spain on sunday and there is still no informaiton oh when the pass will arrive i am not sure what to do. buy a new not discounted pass and hope to get my money back buy a 4 day pass and hope to get my money back buy a flight and hope to get the money back. i wrote customer support an e mail about 12 Days ago and havn‘t heard from them since then. Thank you for helping me out, have a nice day :)

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Railly clever
1 year ago
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Full steam ahead
rachelevaFull steam ahead
asked in Eurail & Interrail Passes

Pass and reservation delivery

Hi all,I want to buy a pass for Norway. I have two questions:How long does it take for the pass to be delivered? How long before I can reserve the places after I purchase the pass? If I make a reservation, I have understood that they will send me paper tickets: how long does it take for them to be delivered?Thanks in advance!

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Railmaster
1 year ago
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Roelien StrydomNew aboard
posted in Eurail & Interrail Passes

Buying a Eurail pass

Hi there! My name is Roelien, and I will be traveling to Europe with my husband in July. We're from South Africa 😊We plan on traveling to Germany - Netherlands - Belgium - France - Germany (spending 2-3 days in each country). If we buy a Eurail pass, can we use it for day trips between cities e.g. Utrecht to Amsterdam? Any advice on whether we should buy it (or not) will be appreciated! 

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Full steam ahead
1 year ago
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noahistravelingRail rookie
asked in Eurail & Interrail Passes

Date of Birth Change Request

Hello,I am having a similar problem to a few other people on the forum, where the date of birth for both of the travelers I got passes for is wrong by one day. I submitted a request to customer service to change it. However, I am concerned they will not get back to me in time, as I am traveling in just a couple days. I did not mention that the request was urgent when I submitted the customer service request. Should I submit a new customer service request specifying how urgent my request is?Thanks

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1 year ago
Camilo Silva
Camilo SilvaNew aboard
asked in Eurail & Interrail Passes

Where or how can I get my pass cover number-mobile pass?

Hello!It being impossible for me to book seat reservations for Thalys trains .Can you please send me that number ASAP, for my online/mobile pass?Thank you very much in advance!

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Railly clever
1 year ago
T
tombronRail rookie
asked in Eurail & Interrail Passes

Activated my pass on the wrong travel dates

Dear travel friends, I have accidentally activated my mobile travel pass on the wrong date. I can’t cancel it anymore. What do I have to do now? All the best.

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Railly clever
1 year ago
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NachtschattenNew aboard
asked in Eurail & Interrail Passes

Pass is not connected to my account

I won Interrail Tickets via Hessen Rail, and now i can not book reservations, because I don´t have an interrail account with my passes, how can I connect them?In the App my Mobile Passes are already activated but for the reservations I have to go online on the website with my account, but for the App I didn´t need an account so my passes arent connectet to one.I already tried to message the Bot, but it says my question is to long.

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Railly clever
1 year ago
YueHe
YueHeRail rookie
asked in Eurail & Interrail Passes

Used up in&outbound journeys of 2-month interrail mobile pass, can I still travel outside of country of my residence?

Hello everyone, I am currently living in Switzerland, and I bought a 2-month Interrail Mobile Global Pass for the upcoming summer. However, not fully awaring of the rule about in/outbound trips, I used up my two in/outbound trips in two days. Now though I still have 58 days left, I couldn’t activate any journy at all, even those entirely outside of Switzerland (country of my residence). But in the terms it doesn’t state that all journeys should be made inbetween the in-/out-bound journeys, and it makes no sense as well like that. Since I’ve already booked some seats for trains in France and other countries, it’s urgent for me to figure out if I am still able to travel with this pass in Europe except Switzerland.To specify, my question is: Can I use the Interrail Mobile Global Pass to travel in countries outside Switzerland, after using out my in/outbound journeys? If so, how can I add tickets in the Rail Planner App?I would greatly appreciate it if someone can give me some ideas. Best

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Railmaster
1 year ago
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