Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 5,110 Topics
- 19,497 Replies
Hello i dont speak very well in English. Im French i have a big problem now immediately.I have 2 trips left to use on my 7day 1 month pass (trip 6 and 7)I have already used the inbound and outbound to go to Denmark from Paris on trip 5.and now I'm on the train to go to Toulouse from Paris and I can't register it on my passi have a message who say « It looks like you've used your outbound/inbound journeysyou'll need to buy a separate ticket to make this journey »how can I associate my trip with my Pass please to obtain the QR code that I must present to the controller?the controller asks me for a high fine for me and my 3 children who are traveling with me.Thank you for your helpmy email address if you have an answer email@example.com
By accident my mobile deleted all the data of the apps including the data of the Interrail, when trying to log in it warns me that the pass is activated on another device when it is the same one. I leave on Thursday, September 1, and I wouldn't want to miss the trip so I hope this is fixable. I’ve already emailed to the two costumer services available. I’m scared that I wont get a response that’s why I’m reaching for help through all means
Hi peeps, we have arrived in Italy with a prepaid Eurail pass and it has failed us already. We have a booking reference number from our agent… problem is that we a) we havent travelled yet and our mobile pass says that we have used day 1 of our 4 days in one month...have yet to step foot on a train.we do not know how to load or access the booking number. the pass 1st class Eurail Italy Mobile Pass 4 days in one month already paidCan anyone out there help me please as we need to catch the train tomorrow morning and nobody here seems to be able to help and we cannot contact our agent as it is the middle of the night in Australia.ThanksCorinne :)
Hi, I have problem with my interrail ticket. I won it in Discover EU program and it should be used until 30.09. In an app I activated it 30.08 and then deactivated it and set to be activated on 31.08 - I fought it would be activated automatically and today when I opened app I saw this message. Is it possible to activate the ticket?Kind regards, Marek Rybak Btw sorry for title, it got little broken
Hello,When I would like to use a 25% discount (for Piz Gloria for example), as a holder of the Interrail pass, is it required to go on this excursion on one of my travel days? Or may this excursion be planned on an no-travel day as well (still receiving the discount)? We are staying close to the start of an excursion and it would help not using 1 of our travel days when planning our trip to the Piz Gloria :).Thanks a lot in advance!Best regards, Max
Hallo,Ich bin gerade in Italien und überlegen morgen mit dem Zug nach Rom zu fahren. Meine eigentliche Interrailreise beginnt er in zwei Wochen, wo ich dann vom meinem Heimatland Deutschland aus starte. Kann ich für diese Fahr nach Rom trotzdem schon mein interrail ticket einsetzten?
Hi everyone, I am starting to plan my interrail trip and I saw that the pass offers some benefits for hostel reservations, such a 10% disocunt at the Ruthensteiner hostel in Vienna if the reservation is made through famoushostels.com. However, the Ruthensteiner hostel is not part of this website’s offers so I dont ‘understand how I am supposed to get this offer.Thanks in advance
Apologies, complete interrail amateur here. We are in the UK from Australia. We wish to travel from London to Brussels on the 14th September. Then from Brussels to Stuttgart. Stuttgart to Bern. Bern to Chamonix. Chamonix to Paris. All within a month. Would a 5/7 day rail pass be suitable for us? Main concern is buying one and not being able to book onto a train from London to Brussels on the 14th. Is there anyway to check in advance of purchasing? Thanks for any help
On my partner’s iPhone, the journey map on My Trip / View on map shows the correct journey routes, but added a line back to the starting station, although this is not a planned journey. Deleting or creating a new Trip did not solve this - any way to remove this additional line?
Hi! If I use my outbound/inbound trips at the start of my trip (e.g. home country is UK I enter UK via train then leave UK via train), then does this finish my 3 month pass? or can I continue to travel for 3 months on that pass but just not enter/leave my home country on the pass? Thanks in advance!
Hi all,I saw an offer for an interrail ticket on another website, they couldn't go themselves and are selling their ticket for a discount. They told me that their name will be on the ticket but when I activate the ticket, I can place my own information on it and won't have any troubles with it. Is that true? Can you change the information on the ticket? With kind regards, Sharlo
Is it worth buying a rail pass if I’m about to spend a couple of weeks in the Baltic countries? I’m starting in London, taking 4 days to go to Köln - Berlin - Warsaw - Bialystok before getting a coach to Vilnius. Could I use a rail pass to travel between Lithuania, Latvia and Estonia? It seems like the best idea would be to pay for individual trips for each step of my journey, rather than pay a few hundred dollars for a pass when I might not use it in the Baltic countries? Thanks!
Greetings,My friend and I will be travelling to Europe at the end of September from North America. I want to get a Mobile Pass on my phone but I don’t want to inadvertently activate it too soon since there are warnings about not being able to transfer between devices. I am trying to figure out how I should go about doing this. My idea is to bring a spare cell phone and buy a SIM card once I land and then purchase the Eurail Mobile Pass on that and activate it on that phone as opposed to bringing my regular cell phone and swapping SIM cards. Does anyone have advice on this? I am also wondering if I can buy the Eurail Pass on my cell phone in North America but not activate it until I get to Europe on the spare cell phone.
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