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Eurail & Interrail Passes

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ZopfyRail rookie

posted in Eurail & Interrail Passes

Activating the pass - Journey required?

Hello There!It is my second Interrail-trip but first one with the mobile pass. Here is m question: Is it possible to activate the pass with a trip, that I didn´t actually do? Backround is my upcoming 28th Birthday. I am actually starting the main trip that day with my outbounding tour. To get the “cheaper” u27 ticket, i need to activate the ticket before my actual birthday, while still being 27y/o.So i thought to just activate the pass for a random trip, just typing in a short tour from place A to B in Poland or something.Is that possible or does the Pass need to be scanned or something to be “really” activated?Looking forward for your answers and ideas :)

2 years ago

paulinehlsRight on track

asked in Eurail & Interrail Passes

Nachtzüge

hey, ich verstehe nicht ganz, wie die Rechnung mit den Nachtzügen abläuft?wenn ich nachmittags in einer Stadt starte und am nächsten morgen ankomme, gilt dass das als eine fahrt oder als 2, da ich an zwei verschiedenen tagen unterwegs war? Und wir wollten außerdem als letzten stopp Berlin einplanen. Dies geht jedoch nicht, da ich dann zwei Fahrten in Deutschland tätigen würde, oder?

2 years ago

Hannes BrauerRight on track

posted in Eurail & Interrail Passes

Einreisetag zurücknehmen

Hey ich brauch eure Hilfe, ich bin in Rom & und habe noch 2 Reisetage inklusive natürlich meines Einreisetages.Ich bin um 16:30 gestartet und passiere die deutsche Grenze morgen früh um 4.Ich hatte das jetzt in die App eingetippelt & bestätigt dass ich einen Reisetag und meinen Einreisetag benutzen will. Aber die app hat jetzt meinen Einreisetag auf den (3./4) Reisetag gebucht. Dadurch kann ich meinen Anschlusszug in München nach Berlin nichtmehr am 4. Reisetag buchen… Ich glaube das hat was mit der Nachtzug-Regelung zu tun. aber anstatt mir dadurch einen Tag mehr zu sichern, hat mir die App jetzt einen geklaut.Kann man die Einreisetage iwie löschen? schließlich ist das noch fast 12 Studen hin…Gibt es eine art hotline? ich finde keine & der Chatbot bei facebook sagt mir (nachdem er mich gefragt hat ob ich gerade auf Reisen bin), dass ich in 4 Werkstagen eine Antwort erwarten kann.. Liebe Grüße

2 years ago

Hannes BrauerRight on track

posted in Eurail & Interrail Passes

I mistakenly activated my inbound trip. How do I cancel it?

Hey i need your help :( i have globalpass (4days) and the following problem: im at (2/4) and want to get from rome to berlin. my trip starts now (4:35pm) and should end tomorrow 11:30am in berlin. i cross the boarder at 4am. i booked the trip in the app and accepted to take my inbound day. i was thinking that i use my 3.day to midnight and my 4.day + inbound to get to boarder and to my city on 4. travelday tomorrow. but the app took the inbound day for today (3/4) so i only get to münchen and i cant use münchen->berlin tomorrow cause i already used my inbound today. my question: is there any possibility to delete my inbound trip? or is there any live-support? i wroteon facebook and the bot says i get answer im 4days. i thought its easy to get berlin ->Rome → Berlin in 4 traveldays.. thank uuu

2 years ago

CeciliaHRight on track

asked in Eurail & Interrail Passes

Show ticket password

Hello,I am travelling 24th of july 7 am, worried i cannot show my pass to the ticket controller. I am logged in on my pass, when i click on show my ticket the app asks for a password. And my loggin password of my pass does not work.

2 years ago

MarušaRail rookie

asked in Eurail & Interrail Passes

One Country Pass - does it include journeys outside of that country?

Hello, this summer I am planning to go to Italy with One Country Pass. Since it will be my first journey with Interrail, I have a question.Does my pass includes a train journey to and from the selected country or does it activates with the first train ride in the selected country?I mean logically thinking it probably should include a train to and a return trip to the country where you live, but I just want to make sure.Thank you for answers. :)

2 years ago

VeronNew aboard

asked in Eurail & Interrail Passes

Interrail refund/ exchange form

I have two one-country interrail passes for 2020. I need to return them to get replacement passes for 2022. I am told there is a returns form on the Interrail website. Can someone tell me where it is or send the link? Thank you.

2 years ago

VeronNew aboard

asked in Eurail & Interrail Passes

Interrail return form

2 years ago

Laurie RoffRight on track

asked in Eurail & Interrail Passes

Interrail or Eurail

Hi everyone, I live in the UK but since we have left the EU which pass would I need to get - Interrail or Eurail?Thank You

2 years ago

mfriedmanNew aboard

posted in Eurail & Interrail Passes

Italy eurail - is it good on all trains or do you pay extra

should i buy a eurail for italy only if i plan to go w/one adult and one youth from milan to florence, florence to naples, naples to puglia and amalfi coast, and then back to milan to border of switzerland. i would buy 3 day pass. should i if i want to take some regional and some speed trains? will eurail work for both of them? and for trenitalia?

2 years ago

ManuelRight on track

asked in Eurail & Interrail Passes

How to write ferry into paper pass

What i need to write in the paper pass im from "Stockholm tegelvikshamnen Stadsgården" to "Turku Satama", the name of Stockholm don't enter in paper pass.Thanks.

2 years ago

Gh35214Keeps calm and carries on

asked in Eurail & Interrail Passes

Eurail Websites

Hello all…in reading over several topics I see references to go to the Eurail website for certain tasks. I have a login account to Eurail.com. Then I found https://eurailplanner.com and tried unsuccessfully to login there with my credentials. Can someone tell me the difference between the two sites??Thanks in advance Glenn

2 years ago

WangdaliNew aboard

asked in Eurail & Interrail Passes

Can I buy Interrail Pass if I only have a student visa in Germany?

If not, where can I buy Eurail Pass? The link is invalid…

2 years ago

Hilde DollenRail rookie

asked in Eurail & Interrail Passes

lost Mobile pass

Hi! My friend lost her phone and with that, her mobile pass. We tried to upload her pass on one of our phones, but I won't let the pass be on two mobile phones. Tomorrow we'll have a travel day and she really needs her pass for it. What can we do?

2 years ago

jtrest1Right on track

posted in Eurail & Interrail Passes

Mobile pass reservation barcode

I purchased a 3 day in a month France mobile pass for myself and a friend. The first travel day went smoothly. We purchased a TGV to Paris on the second day and printed the barcode. However, the rail app will not let me add it to my pass. Also I put in a journey from Paris to Bayeau In September but railplanner will not allow me to add to pass. the third day is September 16. A search shows nothing available on railplanner but it is available on the sncl website. ((Bayeau to Paris). Any suggestions?this is my first trip using eurail.

2 years ago

Khwaish AnjumNew aboard

asked in Eurail & Interrail Passes

Pass validity - proof country of residence

Is a fiktionsbescheinigung with a national D category visa for germany valid for interrail? I am an Indian citizen and have registered at the city office.

2 years ago

CeciliaHRight on track

asked in Eurail & Interrail Passes

I need urgent help to upload my pass and book my trip for Sauturday

I am due to travel on Saturday morning and I have a Global pass with the cancelling option.I had uploaded the app on a phone which is now broken.The app is not letting me uplaod my pass on my new phone.The website is not letting make my reservation.I can not get hold of anyone on the phone after spending two entire days trying to get help, I am in despair !Please someone help me!!Regards,Cecilia

2 years ago

ZorroRail rookie

asked in Eurail & Interrail Passes

How many times can I enter Switzerland?

Hi all of youI am a swiss girl and I am currently in Paris. I wanted to buy the 4 day global pass for the following destinations: Paris - ZurichZurich - La SpeziaLa Spezia - FlorenceFlorence - Zürich In the information the say, that it is only possible to enter and leave the own country once. As I am now in Paris since one month, I would have to enter switzerland twice. Does somebody know if this is possible? Thanks for your help and cheers

2 years ago

ManuelRight on track

asked in Eurail & Interrail Passes

Number interrail-Eurail

there is a way to speak from phonewith interrail?

2 years ago

Merel DiepmanNew aboard

asked in Eurail & Interrail Passes

Pass on broken phone

My phone with the eurail pass on it broke. The app on my extra phone says I can't add the pass on two devices, how can I delete the pass without having to use the broken phone? The customer support send me to the Facebook and the Facebook message AI send me to this group.

2 years ago

Quen TinRight on track

asked in Eurail & Interrail Passes

Can't find Option for PLUS Upgrade. Where is this Checkout, where i can chose to upgrade for PLUS?

Can't find Option for PLUS Upgrade. Where is this Checkout, where i can chose to upgrade for PLUS?Is it possible after payment ?thanks for help

2 years ago

Tia MyersNew aboard

asked in Eurail & Interrail Passes

mikael.champsRight on track

asked in Eurail & Interrail Passes

Cannot add a journey

The mobile pass won't let me get out of my home country, nor cross the country from and to another country. Nobody answers messenger, email or online form. I already bought reservations independently, prior being confronted to the problem of not being able to activate my traveling days on my pass. I should have used a paper pass! Does anyone found a direct phone number? The only one I found was 0900 300 300, which is not working. Please help me!

2 years ago

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