Eurail & Interrail Passes

Hello there. So, I‘vê been using the app with no big issues for the last weeks and suddenly on My Trip it says “not connected to mobile pass”. I’ve updated the app but nothing changed. Can I just try to “add my pass” again, like the the first time or will this be a problem since I already activated it? Thank you! 

Hello,I recently booked a ticket on the Euronight train from Prague to Warsaw via the cd.cz website.Here is the link to my journey:https://www.cd.cz/en/vlak/443/1.7.2025/5457076/22.16/5100065/9.17/The problem is that I cannot find this exact route in the Eurail app, so I’m unable to register it there. When I search for the route in the app, it only shows options with transfers instead of the direct night train.If I select one of the transfer routes, it seems I have to use 2 Travel Days. But as far as I understand, since it’s a night train, I should be able to use only 1 Travel Day (on the departure date), which would save one of my days.How can I fix this issue?

Good afternoon,I accidently booked my mobile pass under my call name. This name isnt on my pasport. The two names that are on my pasport start with the same letter. Do you  guys think this will lead to identification issues?  Kind regards,Aron

Hi I am using the Trip Planner function but it looks like only some of the train routes are showing up. For example, many trips from North Spain to the South have me routed through Zaragoza but on a detailed train map, there seem to be much more direct routes. Is the rail pass limited to the routes that show up on the Trip Planner? Thanks

Hello,This is just a quick question! Me and my friends are thinking about purchasing the seven travel days in one month pass. If we start on the 1st of August does this mean we have to finish on 31st of August or the 30th. I am not sure as ofcourse the month has 31 days instead of 30. Please let me know, Thank you 

Hello friends we are planning to book train tickets for below itenarary in Italy, would like to know if a one country pass would be good?Travel period is last 2 weeks of march2 adults+ 1 kid 9 yearsBelow journey plan over 2 weeks Day 1Rome termini to civitavecchia cruise portDay 2Back from port to Roma terminiDay 3Rome to NaplesDay 4Naples to Florence Day 5Florence to MilanDay 6Milan to Malpensa airportAll hotels that we are staying are close to main train stationsWe are not sure if we should book individual tickets or just take a one country pass.Also will having a one country pass save some money on seat reservation?

Hello, I am from the United States and have only a US passport. I am studying abroad in Madrid right now, and I have a student visa and an apartment in Madrid. I am looking at getting a rail pass for 4 days/month. Do I qualify for an Interrail pass or should I get Eurail? The prices seem similar so I am not sure of the advantages/disadvantages of either. 

I am making seat reservations with my Eurail pass for a trip from Paris to Amsterdam on the Eurostar Speed Train. I went onto raileurope.com and selected date and time and it shows the trains available at a charge of EU32 each. On Eurostar’s webpage, they say the only way for Eurail Global Pass holders to reserve seats on their train is through Interrail at EU34My question is, why does Eurostar say that I am ONLY able to book a reservation through Interrail?Clear chatHi, I would like to find out how I reserve a seat if I have a Eurail Global Pass From Paris to AmsterdamTo reserve a seat with your Eurail Global Pass for travel from Paris to Amsterdam, follow these steps:You need to book your seat in advance and pay a seat reservation fee. Reservations are required for Eurostar trains, and availability

Hello everyone,I bought a 7 days pass to travel from France to UK in february. I’ve used my outbound to leave from Avignon to London, having a stop in Paris, on the 16/02. My question is about the inbound: I want to leave from London to Paris on the 28/02, stay for one night and then, on the 01/03 travel from Paris to Avignon. I’ve bought the Eurostar London-Paris ticket and used it as my inbound. I’ve bought my ticket from Paris to Avignon in a station, 20e, but can’t add it on my pass because I already use my outbound and inbound, and also because it’s the 01/03 and not the 28/02. Do you have any advice for me ? Or is my only solution to buy a regular train ticket (Paris-Avignon) on the SNCF website ? Cause if I do this, I would have lost the 20e booking. Thanks a lot and happy new year ! 

We are wanting to use the global rail pass to travel from Hamburg to Copenhagen in April. However, the app won’t show us any routes on the day we need to travel (other than routes that take 22+ hours). Any advice?

I want to travel from Brussels MIdi to Amsterdam Centraal in March.  When I enter my Global Pass information it says the trains are free.   This means that I am blocked from making a reservation. I would like to confirm my seats.  How do I do this?Also, how long should i typically need to transfer trains in the same station? 

Hey,would be cool to make a collection of routes/companies where you wouldn’t expect that Interrail is valid.I am starting with:Citybahn Chemnitz: on the trams with C before the digits you can use your Interrail also on the innercity tram. ATTENTION: it is not on the tramlines valid, that use exactly the same route which are operated by CVAG. Trambahia (Cadiz): it is operated by RENFE so you can use your Interrail pass. But you should get a ticket ahead from the ticket office in Cadiz. If you are boarding at a non-manned station I don’t know how it works.Looking forward to more interesting opportunities ;-)

Where i Rail Planner do you delete a journey?

Hi Interrail,This is just to let you know that scanning the interrail mobile doesn’t like seem be working on Trenitalia trains in Sicilia. Has been like this for the last couple of days, for me at least…Unfortunately, every year I use the mobile pass, it’s necessary to explain train staff that the app doesn’t work properly. But this time, it has been working fine outside of Sicilia luckily. 

Ola viajantes! estou recem chegando no mundo das viagens de trem e estou meio perdido😁 preciso saber qual o melhor passe para 39 dias de viagem pela europa, sem limite de número de viagens e sem saber muito por onde passarei. Só sei que chegarei em Amsterdan em 10/03/2026 e retornarei por Roma 39 dias depois. Qual a melhor alternativa custo-benefício? Qq dica será bem vinda!

I have an unactivated pass whose last possible activation date was in November. I bought it in December 2024 under refund policy version 7, which provides for a 6 month period after last possible activation date to request a refund. I had purchased the Refund protection option which allows for a total refund except the cost of the option. Yet when I go to the respective order’s details page, the “Return your pass” button is not there, unlike for more recent passes that I bought on 17 December this year. How to request the refund?

I purchased a rail pass yesterday but never got the email so I can’t book any seat reservations. I’ve emailled support but they say 2 days before I can expect a response.I’m freaking out because some of the trains I need to book are already showing sold out in some time slots. Is there any way I can contact someone from the company?

We plan to travel round-trip from Amsterdam to Düsseldorf using a Eurail Global Pass.When we check the Rail Planner app, the travel time is shown as about 4 hours with transfers. However, on the official DB website, a direct train is shown with a travel time of about 2 hours. The results are very different.Since we are required to show the QR code in the Rail Planner app when boarding, we would like to ask:Are we allowed to take the direct train that does not appear in the Rail Planner app, or can we only use the trains shown in the app?Thank you very much for your assistance.Kind regards,

How can I get an Interrail Global Pass Adult for a certain month (July 2026)? Or isn’t that possible?

Hiwe just bought our first ever eurrail passes to go on a family adventure in June 26. Is there a guide to how to get set up?I’ve received the email confirming that we bought the passes, but I’m not sure if I need to do anything now about it? I’m slightly worried about activating the passes too early and then them running down. Is there a risk of doing that? Is there anything I need to do now? (I think we need to look at reserving seats in Feb - 4 months before travel. Is that right?)THanks!Ben  

Hi,I have a One Country Pass for Poland, 1st class. I have tried to make a reservation in the rail planner app / interrail website several times, but for any Intercity, EuroCity and other trains for which a reservation is (maybe) mandatory I get the message “not in pass network”. Due to the Interrail terms of use, all trains I want to go by are included in the pass, either without or with reservation and a surcharge.On the PKP Intercity website it is no problem to book a reservation. They accepted my Interrail pass number and sold me a reservation for e.g. IC 145 (Mockava-Poznan).Who is right, Interrail / rail planner app or PKP Intercity?In the community section, I could not find an answer for this problem (I have already completed a search).

We have bought 4 Day Global Pass 25% discount. We are planning to travel in May 2026. Our understanding is we can activate it in next 11 month and once activated it is valid for a month. Is our understanding correct?

Hello. I have Netherland passport but I live in Curacao, Netherland Antilles. And I have Curacao citizen Id .I want to go Netherland and Germany, Which pass I need to use, Eurail or Interrail?  

HiWe’re a family travelling in 2 groups - the early group will be me & 2 kids and then 3 weeks later (when school is finished!) husband & 1 child set off.So questions are:even though I bought the passes on 1 order, are they ok to be triggered at separate times?can a pass only be added to 1 device - so I should have mine and 2x kids and hubby should have his and 1 child? Thanks! SB

I have just ordered two interrail global passes for my girlfriend and myself. On the web site (not the app!) I then tried to plan a test trip without activating the passes. Now i cannotdelete or edit the passengers (the two of us) delete the trip completelyI’m a bit wary that I have accidentally activated the two passes. What can I do?