General

I tried to book the night train from stockholm to Narvik on the Website of vy.When I enter my family (2 adults, 2 children (2 and 5), I only get second class seats as an option. When I miss one child (so only three people), I can book beds. Our youngest (2 year old) does not necessarly need an own bed. How can I book an own compartiment for our family?

I will be travelling soon on a 2-month pass but am likely to get back to my home country (France) well before its expiry date. I understand that I cannot travel any more in France with it, but can I then make my own way to a neighbouring country and continue to travel there as long as the pass remains valid (without of course attempting to return to France using the pass)?The more I think about it, the more it seems possible, unless there is a clause stating that travel must end on return to the home country.

Is it possible to buy a Interrail Ticket above 10 people with discount? because the interrail page about groups is down

Hi I’m hoping to find a way back from Milan to London, ideally using an over night sleeper train for part of the route.Im open to all suggestions but have a slight preference for getting the Eurostar to London via Brussels rather than Paris.Any help on this will be gratefully received:)

I previously created a trip & added my pass to this trip. I activated today’s journey and received a barcode ticket for today’s journey. Today I can’t display my trip or my pass even though I’m logged on. Error message says problem syncing my trips to my phone. The error message says I should create a new trip and add my pass to that trip. I have created a new trip but am unable to add my pass because it is still assigned to my previous trip, which is not visible! Any ideas how to resolve? Thanks

Hello.I am looking to travel from:Vilnius, Lithuania > Riga, Latvia > Tallinn, Estonia > Helsinki, FinlandIt’s over €200 for an Interrail ticket. However, I checked the price of a train ticket between Vilnius and Riga and it was approx. €25.My question is: is it worth getting an Interrail ticket for this planned trip and if so, what are the benefits?Thanks.Liam

I want to travel from Aix to Valencia on 30 August, but I cannot see any way to actually book seat reservations for this journey. I will be starting my trip in Toulouse, but it seems reservations can only be made at a main station in Spain, which is no help to me at all. Can anyone enlighten me as to how to make these reservations fro Australia, or France?Thanks! 

Hi, If I now want to book a ferry trip from Super Fast Ferries to Greece, do I have to activate my pass beforehand or what exactly do I have to do? And is it possible that not all connections are shown on the route map? I have already tried to answer both questions through the FAQs but they are still there. Thanks for your help!:)

Bom dia ! Como cidadão europeu, qual tipo de passagens posso adquirir para viagens nacionais e internacionais? Estou conhecendo agora essa forma de viajar ... Obrigada! 

I want to start traveling the day after tomorrow, so August 14. When I try to activate my mobile eurail pass it will only allow me to start on September 1 or later?? 

Hello, I pay resavation for TGV (lille to bordeaux) on 26 July, but because the problems on the France train I get mail that this train was cancel, When I arrive to Lille I ask on the SNCF office if I can get my reservation money back or book other train but they can't help me there.I keep traveling with many local train and now when I back k home I try to get my reservation money back but don't know where I need to send the mail to? Do you know to where I need to send the mail? ThanksTsafrir Nelken 

Hello,My OBB nightjet train was cancelled and I am now going from Paris to Vienna by bus. Can I get a refund for the bus which is more expensive?Also, since it was the first train of my trip which is today, can I cancel my first day of global pass? The app says that I can't because the train is today but there are no more trains. I could use this day in Poland to visit the Salt mine and Auschwitz.Thanks for your help.

We will be in Switzerland (Geneva mostly) by Aug.19 and travelling to Paris on Aug. 24-25, back in Geneva. Travelling to Italy Aug.31-Sept.2 and back to Geneva again. While in Geneva, maybe take 2-3 days random trip outside of Geneva (maybe Zurich, Bern, Interlakken, Luzern, Zermatt.. etc..)…I am thinking at least 7 days Eurail pass to cover Paris and Italy trips and use 2 days in Switzerland.Since I plan to use the Eurail (7 day pass) pass only on specific days, will that mean I have to "activate" the pass only on those days?Like for Aug.24-25 going to Paris, I need to activate the pass before my preferred train schedule? And on Aug. 31-Sept.2 while in across Italy, same - activate before taking the train going to Italy?And so on for the other travels days?Also, how would I know if a specific train needs seat reservations? Like in Italy, the FRECCIAROSSA, does it needs seat reservation? Or even in SBB Trains? Thank you. 

 I am travelling on a global pass one month first class fare between England (origin) France and Spain. I am travelling home from south of Barcelona to Newcastle, UK. I am travelling with an assistance dog which make things a little more complicated. I travelled from Barcelona Sants to Latour du Carol on the 14.30 train on Friday 21st April. I had also booked onwards travel to Paris on the night train from Latour du Carol (Pyrénées) to Paris, Fri 21st April, dep. 18.49 arriving 22nd April 06.33. My Eurostar was booked for Paris-London on Sat 22nd at 09.13. At 18.00 SNCF cancelled the night train and I was stranded in Latour du Carol. The staff at Latour were inexperienced and unhelpful and told me to head back to the next town (Puigcerda, 4 mins away by train, but in Spain) and stay the night, getting the train in the morning back to Latour de Carol. This was a bad idea as I arrived in puigcerda and there were no trains in the morning and no one to help. I got a cab back to Latour (€40

Hi everyone! Another problem today… me and my friends had previously booked in march the ICE 121 from Amsterdam Ceentral to Frankfurt Flughafen, then we had another 2 or 3 trains ( i don’t remember perfectly) to get to Strasbourg in France. Today we checked and without any notice, THE EURAIL TIMETABLE shows that our train stops at Kohl, and then we have 6 other trains to get on to eventually get to Strasbourg. This seemed crazy to us… so we checked other websites such as DSB and DB and in fact our ICE 121 stops at Frankfurt. after that we should take a train to Manheim, to eventually get to Strasburg with a TGV. THIS IS NOT SHOWED ON THE EURAIL TIMETABLE. WE ARE REALLY CONFUSED, we don’t even know what website we should trust, if we should book the train from Manheim to strasbourg or to get a flixbus from Frankfurt to Strasbourg. ANY HELP IS REALLY APPRECIATED THANK UUUUUU😭

My situation:I have a 100% Trein Vrij subscription on my NS-business card and am wondering how and if it is possible to cross the border from Arnhem via Emmerich (grens/grenze) to Oberhausen and further with only my subscription and a one country pass germany using ICE international. Customer service NS international has no clue. 

Hi. I need your advice. My partner and I are travelling from Germany to France in August. Unfortunately, the German train is often late. That's why I'm worried that we won't be able to change trains from Paris Est to Montparnasse in Paris within an hour. I've reserved seats on the TGV to the South of France for 2 p.m. Now I'm also thinking about reserving the TGV at 4 p.m. in case we can't make the change. Is that possible? I could release the seats at 2 p.m. if we got the train. What do you think? Kind regards, Eva

I’ve seen that the Montparnasse Station in Frane has plattform gates. Do I scan my Interail Ticket on those or my Seat reservations? This might be a dumb question, but I’ve never taken the train in France before and I will have a tighter time frame to switch station so I just want to make sure I know what to do when I arrive.Thank you!

I want to make a trip, Brussels to Lyon with TGV Brussels - France, and then on to Bellegarde with TER.My question: Can I use a one country pass France for the trip, Brussels to Lyon part dieu?

We are hoping to do 6 weeks in Europe May/June 25. For about 7 of those days/nights we want to travel on trains around the Alps. The plan is to start in Munich late May. Train to Attnang-Puchheim (Austria), on to Stainach-Irdning (maybe overnight stop over in Hallstat). Next stop Innsbruck for 2 nights. Then on to Tirano (Italy) and take one night there. Lastly we would train to Chur (Switzerland), and connect 🤞 back to Munich. Our questions are about what pass to buy, given that we are from Australia, and if all those journeys are covered by the one pass? Also, when should we buy the pass, and more importantly, how far ahead can we book and then reserve seats? We are both over 60.Thank you for even reading this. But we have little understanding of how the system works, and are hoping that our plan is achievable! Denis and Darina 

Hi I am trying to get from Milan to lille but the eurostar is saying I have to get a bus from milan to Geneva and this costs 700 euros for a family of four can anyone suggest a cheaper option Thank you 

Hi, I had a route planned for tonight, from Amsterdam central to Berlin (20:15-05:29). Via Oberhausen and Dortmund.i checked my route last minute and now see Oberhausen (my first change) is being omitted and my train from Dortmund is cancelled. Is there any number I can call? Or when will the website be updated with a new route? Thanks,

Hello, how does it works for the tickets control in the train? I have just to show my pass on my phone? Thank you for the replies 

Help pleaseI will have a Eurail Global pass.This bus trip is shown on the Rail Planner app; there is no mention of the trip needing a reservation or a ticket purchase.Do I need either or both?If I do need to either buy a ticket or make a reservation, please advise me on where I can get either/both.Thanks