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2147 Topics
Liam Treanor
Liam TreanorNew aboard
asked in Ask the community
Athens to Skopje

Hi, we are starting our trip in Europe from Athens and can't find how to get to North Macedonia (Skopje) I've seen via Thessaloniki but not sure how to do the journey. Also what's the best app to use to look for trains etc totally new to interailing. Thanks.

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Keeps calm and carries on
Kristin McKay
Kristin McKayRail rookie
asked in Ask the community
Transfer time at Strasbourg

Hello! I see that this question has been asked before but no answer was clear to me. I will be transferring in Strasbourg, coming from Paris, and going to Interlaken. Will the 10 minute transfer time be enough? Thank you!

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Kristin McKay
Elvis Ho
Elvis HoRail rookie
asked in Ask the community
Train IC 60403 Amsterdam to Zurich is terminated and delayed, how do I get compensations?

I booked the train tickets IC 60403 from Amsterdam to Zurich (departing 9August) as part of my Europe trip. The train stopped in a few stations in Germany much longer than the scheduled time, including Frankfurt Hbf, Karlsruhe Hbf and Baden-Baden. The train was stuck at Baden-Baden until it was more than 90 minutes behind schedule, then there was an announcement saying the train would stop there and everyone had to get off. We then get on another train and ended up arriving at the destination Zurich with about 60 minutes delay. I was trying to look for compensation information, but all I found was I can get 25% refund for 60 to 120 minutes delay at departure, instead of a suddenly terminated and delayed train. Also I was required to fill in and print out a compensation form and return it to a Deutsche Bahn Travel Center if I want a refund. This is not possible for me since neither my starting station nor my destination is in Germany, and I will not go to Germany in my trip so I am not

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Elvis Ho
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JenelopyRail rookie
asked in Ask the community
What is allowed for my 4 travel days?

Hi!I’m visiting Europe from NZ,  planning to buy a 4 days in one month pass for August/September. I have a couple of questions:I assume it isn’t calendar month, but 30 days? Does it matter if journeys loop back and there are gaps?Here is my plan:31st August - Hertford to Carnforth15th September - Kettering to Conwy20th September - Conwy (or Bangor) to Kettering [**2** can I return to Kettering again?]23rd September - London - Berlin **1** All travel days are within 3.5 weeks, but over two different calendar months. Thanks!

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Mcl25Right on track
asked in Ask the community
For routes not included in the pass

Hi,Tomorrow I travel from Interlaken to Gimmelwald. None of the route is included in the pass however if I buy the tickets at the station I can get a 25% discount on the ticket. However the QR code doesn't show as it's not a travel day so do I just add a journey that is on the pass just so they can see it or do is the page with the pass details enough 

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Railly clever
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Luise_dRail rookie
asked in Ask the community
Reservations together

I want to do a trip with a friend together. We have both seperated tickets, when I try to connect them there comes this“Sorry, this is not possibleDifferent passport requirements apply to this traveller, so we cannot add them to your journey. You must book separate seat reservations”why? and how can we book reservations togehter?

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Yassine Msalmi
Yassine MsalmiNew aboard
asked in Ask the community
italian permenant resident but tunisian origins

Hey as in the title above i have a permanent resident permit in Italy and iam Tunisian my question is do i need to travel with my passport inside of Europe ( in case of a control) or my italian id, residence permit and  passport copy is enough because i fear losing my own passport

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ladbeatles
ladbeatlesRail rookie
asked in Ask the community
How to properly enter my US Phone #

I am trying to post a question on the Eurostar website but it keeps saying I am not prperly formating my US phone number (I have had this problem on other websites as well).What am I doing wrong?

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Full steam ahead
BrianL
Full steam ahead
BrianLFull steam ahead
asked in Ask the community
reset password doesn't wor

This is serious. Here is the message I constantly receive when trying to reset my password (either one I choose or one automatically generated by Firefox.  My own suggested passwords are judged “weak,” something I believe not to be justified.I attach a screenshot of the message I repeatedly receive. 

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Mason_Hsieh
Mason_HsiehRail rookie
asked in Ask the community
Seat reservations for 2 people through Eurail Globle Pass

Hi, My wife and I want to take TGV from Lausanne, Swiss to Paris Gare de Lyon. We already have a eurail pass (activated), and we follow the instruction to add traveler into the”trip”. The problem is that when if we book the seat reservation for each person, the price is EUR 41 (first class). but if we want to book seat reservations together to make sure we can seat aside, the price will become EUR 160. this is not reasonable to me. Is there any advice for us?We hope we can buy the normal price and seat together.thanks a lot.

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Full steam ahead
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Keeps calm and carries on
gilitravelKeeps calm and carries on
asked in Ask the community
Bucuresti to Halkali

I want to take this train. Are there seats available? Can I make the reservation at the Bucuresti Nord station? What would you recommend seats, sleeper...?

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Railmaster
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Railmaster
rvdborgtRailmaster
asked in Ask the community
Southeastern high speed: supplement needed?

On the Southeastern website, it seems quite clear that you need to buy a supplement for their high speed trains:You can buy a supplement and upgrade to high speed services if you have:A valid ticket or Season Ticket for any Southeastern service into LondonHowever, this isn't mentioned in the rail planner app, the seat reservations page, the country page or the supplements page.Am I correct in thinking that this information is missing in all these places? Or is there somehow an exception for pass holders that isn't mentioned on Southeastern website?

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Railmaster
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NickyCloudNew aboard
asked in Ask the community
pass not activated and travelling today

we are travelling today and daughters pass not activated as it didn’t work yesterday.

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Railmaster
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SaullopezRail rookie
asked in Ask the community
ENVIO DE BILLETE IMPRESO

Hola, por motivos de trabajo no podria estar en casa para la recepción del billete fisico. Alguien sabe si puedo poner la dirección de un familiar y que firme esa persona la recepción del billete? Muchas gracias de antemano.

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Railmaster
Natasja Malena Sloth Sørensen
Natasja Malena Sloth SørensenNew aboard
asked in Ask the community
Problems with discount

Hey, I'm having trouble with getting the interrail discount for the Get your guide tours. Has anyone Else had problems with this? 

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Full steam ahead
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izzteresaRail rookie
asked in Ask the community
HELP!!

Hello! I want to know if I travel from Ljubljana to Budapest at night (22:09-09:28) it counts as one pass or as two pass? this journey have 5 transfer, this trasfers counts like 5 passes or not?

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Railmaster
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AnitaARail rookie
asked in Ask the community
how to add two trips on one day in the app

We would like to travel on one day from Paris Nord to Amiens in the morning and in the evening we would like to travel to Reims. How can I add the 2 trips to my pass and only use one travel day.Thank you

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Sarah W
Sarah WCommunity Manager
published in News and announcements
Join our Innovation Train Group and earn discounts and prizes! 🎉

We are thrilled to announce the winners of last weeks Innovation Train prize draw! Congratulations to @Thierry 70 & @Amsel , each of whom have won two free 2nd class 7-day Eurail passes.Do you want a chance to win two free passes as well? Join our Innovation Train Group, here. This group is open to our customers who want to participate in fun, informative, and impactful user tests.Not only will you help us improve our products and services with your feedback, but you will also get a sneak peek at the products we are working on and have the opportunity to earn badges and rewards. Read more about our rewards program here.Hope to see you over there! 

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jdnichollsc
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Keeps calm and carries on
gilitravelKeeps calm and carries on
asked in Ask the community
Budapest nach Bukarest

Ich nehme morgen wahrscheinlich den Zug um 22:45. Es gibt glaube ich Sitzplatz, Bett im Gemeinschaftabteil und privater Schlafwagen!? Korrigiert mich wenn ich falsch liege? Was würdet ihr empfehlen?

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Railmaster
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izzteresaRail rookie
asked in Ask the community
PASSES

Hellooo! I have the pass of 10 days in 2 months and I want know if you do transfer in one city to reach another, does the transfer counts as a pass? 😕😕Hola! me gustaría saber si al hacer transbordo en una ciudad, ¿ese transbordo cuenta como un pase? Tengo el pase de 10 pases en 2 meses.    

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Full steam ahead
BrianL
Full steam ahead
BrianLFull steam ahead
asked in Ask the community
Piraeus to Patras

Hello,I am having trouble getting information on trains from Piraeus to Patras for early October. Is the train-bus combination running normally, and where can I find reliable schedules online? The Man in Seat 61 rightly says that the hellenictrain site is quirky!Thank you, Brian.

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Railmaster
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Keeps calm and carries on
gilitravelKeeps calm and carries on
asked in Ask the community
Pass oder ID

Ich komme aus der SchweizÖsterreich ➡️ Ungarn ➡️ Rumänien ➡️ Türkei ➡️ Bulgarien ➡️ PragBrauche ich Pass oder reicht ID?

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runner.on.rails
Railly clever
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izzteresaRail rookie
asked in Ask the community
BARCELONA-LYON

Hey! I want to know if i can go from Barcelona to Lyon, is possible this journey? If this is possible, how much does it cost to reserve a seat? Thank U!!✨✨✨Hola! me gustaría saber si puedo viajar de barcelona a lyon, si es esto posible, ¿cuánto cuesta reservar asiento? Gracias!✨✨✨

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citizenkaneRail rookie
asked in Ask the community
travelday problem night train

I want to go from Sofia to Plovdiv today and then take the night train at 00:03 local time from Plovdiv to Varna. I have a pass with 15 travel days within 2 months. Bulgaria uses CET+1. Travel days last from 00:00 to 23:59 CET. So this trip should take one travel day. However the app wants me to use 2 travel days now which is not right with respect to the information given. I already activated one travel day for going from Sofia to Plovdiv. How can I fix this?

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Louise Lalonde
Louise LalondeNew aboard
asked in Ask the community
Best way to travel Amsterdam to Bruges and then Bruges to Paris

Hi, we arrive in Amsterdam, then go to Bruges,  (day trips in Bruxelles/Gietoorn/Gelft). After 4 days, we go from Bruges to Paris.

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Full steam ahead
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